What Jobs are available for Senior Travel Consultant in Singapore?

Job Overview

The Travel Consultant is responsible for providing professional travel advice, planning, and booking services for clients. This role ensures that all travel arrangements are accurate, cost-effective, and aligned with client needs. The consultant offers expertise in destinations, itineraries, visa and insurance requirements, and delivers excellent customer service throughout the travel experience.

Job Responsibilities

• Able to plan the best and most suitable itinerary based on client's preferences, budget, and requirements.
• Serve as the contact point for prospects and customers
• Provide accurate information on destinations, visa requirements, health and safety guidelines, travel insurance, and currency exchange.
• Prepare detailed itineraries and travel documents for clients.
• Ensure consistent delivery of high level of service, seamless travel arrangements and positive customer experience
• Ensure all bookings comply with company policies and legal/regulatory requirements
• Handle changes, cancellations, and emergency travel arrangements in a timely manner.
• Stay updated on industry trends, new destinations, airline regulations, and promotional offers.
• Build and maintain strong client relationships, ensuring repeat business and referrals.
• Able to perform after office hour duty

Requirement

• Diploma in Tourism / Travel / Leisure studies or equivalent
• Minimum 5 years of corporate ticketing experience
• Strong knowledge of travel industry practices, reservation systems (Amadeus) and booking platforms
• Excellent communication and customer service skills.
• Sales and service-oriented mindset
• An existing network of clients would be an added advantage
• Able to work independently, pleasant, patience and able to work under pressure
• Must be an excellent team player
• Flexibility to work outside regular hours when required

Duties and Responsibilities

• Assist Corporate Companies to map travel arrangements for their employees
• Planning itineraries including booking of flights, hotels, ground transportation and visa application
• Maintain and ensure travellers' profiles and visas are up to date and advise clients on travel regulation such as visa requirements and ensure timely processing of travel documents
• Provide accurate information to clients at all times
• Adheres to company standards in delivering customer service including professional telephone etiquette

Pre-requisites

• Minimum 'O' Level with at least 2 to 3 years' experience in the travel industry
• Proven ability to handle multiple priorities simultaneously
• Demonstrated professional customer service skill
• Able to work independently, exercising discretion and judgement
• Positive attitude and a pleasant disposition
• Proficient in English with good communication and interpersonal skills
• Ability to handle stress and work in a fast paced environment & extended hours

Interested candidates are invited to apply online with a comprehensive resume, via the APPLY NOW button below.

We regret that only shortlisted candidates will be notified.

Thank you for applying.

About Us

100% locally owned and incorporated in 1976, Pacifica Arena is one of the largest travel companies in Singapore. We offer a comprehensive range of travel services and solutions, focused on three core areas: business trips, personal trips, as well as meetings, events and incentive trips. Our brand portfolio includes PriceBreaker, Accolade, and Cruise Arena.

Job Description

We are looking for a Travel Consultant to provide a smooth travel experience for our corporate Client.

Responsibilities

• Handle business travel requests, including air, hotel, car and rail. Flight bookings will range from simple point-to-point to complex multi-cities.
• Ensure that reservations are aligned with the Client's travel policy and be proactive in optimising the Client's travel spend.
• Provide insightful travel advisory.
• Handle any amendments, cancellations, schedule changes and disruptions, communicating the implication of each change to the Client in a professional manner.
• Generate invoices and ensure accurate billing.
• Deliver excellent customer service and build rapport with the Client.

Required Skills and Competencies

• Possess knowledge of fares and ticketing. Able to analyse fares and routing alternatives to present the best options to the Client.
• Experience making flight reservations using Sabre.
• Knowledge of other travel products including hotels, car transfer and rail would be a bonus.
• Good geographical and fare knowledge.
• Proficient in MS Office (Word, PowerPoint and Excel).
• Meticulous and able to multi-task in a fast-paced environment.
• Positive team player with good communications skills.

Job Title: Corporate Travel Consultant (Japanese Speaker)

Industry: Travel / Tourism

Salary: SGD

Location: Central, Singapore

About Company:

Our client provides tailored travel solutions that connect Japan to the world, with a strong focus on corporate and B2B travel. Their services include flight arrangements, hotel bookings and basic visa application support.

Job Description:

• Handle business travel reservations and inquiries using GDS systems (e.g., Sabre, Amadeus)
• Plan detailed itineraries and provide appropriate travel advice and arrangements
• Build and maintain strong relationships with clients (account management included)
• Accurately input travel data into reservation and mid-office systems for global reporting
• Occasionally provide after-hours customer support (infrequent; additional allowance provided)

Job Requirements:

• At least 3 years of experience as a corporate travel consultant, including ticketing using GDS (e.g., Sabre, Amadeus)
• Strong customer service mindset and clear, professional communication skills
• Ability to work effectively in a fast-paced, team-oriented environment
• Business-level English (spoken and written) is required
• Ability to communicate in Japanese language is required to communicate with Japanese speaking customers
• Experience in a supervisory or managerial role is a plus
• Comfortable engaging directly with corporate clients and supporting with a sales-oriented approach

Compensation:

• Working Location: Central, Singapore
• Working Hours: 9am to 6pm (Mon-Fri)
• AWS
• Variable Bonus
• Annual Leave: 14 days (+1 per year)
• Medical Leave: 14 days
• Special Leave: Birthday, Compassionate, etc.

Interested applicants are invited to submit their resume via clicking the apply button.

JointHire Singapore Pte Ltd.(EA License No.: 17C8920)

Hidetaka Yata (Registration No.: R

Job ID: 3482

Job Responsibilities:

• Attend to inquiries through phone calls / email / Wechat / WhatsApp to understand our clients travel needs, conduct regular travel company daily operations.
• Provide comprehensive assistance with air ticket, hotel reservations, visas, and travel advice in a professional and efficient manner
• Create, plan, and quote travel itineraries for corporate clients
• Booking and issue air tickets, arrange Land tours, transportations, accommodations for corporate clients.
• Manage bookings, issue invoices, and handle travel insurance.
• Interacts with airline sales, hoteliers, local and oversea travel agents.
• Follows company procedures, guidelines and standards in building productivity, accuracy of work and punctual attendance.

Job Requirements:

• Proficient and fluent in Mandarin and English (as need to liaise with Mandarin client speaking)
• Minimum GCE 'O' Level & above, preferably Diploma in Tourism and hospitality. IATA/UFTAA certificate would be an advantage.
• Must be team oriented, extremely motivated, and able to work independently
• Ability to operate in a fast-paced environment with strong organizational skills.
• Experience in the Travel and hospitality Industry is preferred, Knowledge of Global Reservation System (GDS) will be an added value.
• Computer literate with knowledge of Microsoft Word, Excel, and good with social media (marketing)

We are seeking a motivated and customer-focused Travel and Tour Sales Consultant to join our dynamic team. As a Travel and Tour Sales Consultant, you will be responsible for promoting and selling travel and tour packages to clients, providing exceptional customer service, and helping clients plan memorable trips.
This role requires a passion for travel, excellent communication skills, and a strong sales-oriented mindset. 30% - 50% Travelling required.
If you like to Travel, Sales, Plan for Itineraries and Lead Travel Groups, We encourage you to apply!
Training will be provided.
Key Responsibilities
Sales and Promotion
Promote and sell various travel and tour packages, including but not limited to destination tours, adventure packages, and holiday getaways.
Create and maintain relationships with potential and existing clients to generate leads and sales opportunities.
Provide product information, pricing, and travel details to clients. Customize travel itineraries to meet individual client needs and preferences.
Customer Service
Offer exceptional customer service by addressing inquiries, concerns, and resolving client issues.
Assist clients with visa applications, travel insurance, and other necessary documentation.
Provide guidance and recommendations on travel destinations, accommodation, and activities.
Destination Knowledge
Stay updated on the latest travel trends, destinations, and travel-related services.
Continuously expand your knowledge of travel products, accommodations, and attractions.
Share insights and travel tips with clients to enhance their travel experience.
Sales Targets
Meet or exceed sales targets and quotas set by the company.
Maintain accurate and up-to-date sales records and reports.
Administrative Tasks
Handle booking and reservation processes, including airline tickets, hotel accommodations, and tour packages.
Coordinate with suppliers, travel agencies, and partners to ensure seamless travel experiences for clients.
Compensation and Benefits
High Commission on top of Basic Salary
Additional Qualifications
Understanding of Islamic Culture will be advantageous for Umrah Management
Ability to speak Malay or Arabic will be advantageous
This job is office based
Qualifications
Experience in travel and tour sales or a related field.
Strong sales and negotiation skills.
Excellent communication and interpersonal skills.
Passion for travel and a deep understanding of different travel destinations.
Ability to work independently and as part of a team.
Strong organizational and multitasking abilities.
Attention to detail and problem-solving skills.
Knowledge of visa requirements and travel documentation is a plus.
Singapore Citizens only.
#J-18808-Ljbffr

BCD Travel: Connect, collaborate, and celebrate

Junior Travel Consultant (Hybrid)

Full time, Singapore

As a Junior Travel Consultant, you are the face of our company. You'll communicate and respond to request for current and new clients, helping them travel smart and achieve more. Do you communicate effortlessly and have customer service at heart? – Read on

As a Travel Agent, you will

• Appropriately guide and consistently provide consultation to the client
• Search and confirm travel reservations for the client
• Provide the client with the required industry information, such as low fares, exchange costs and penalties
• Use the appropriate BCD Travel tools and systems to complete requests
• Perform follow-up as needed and within the time frame promised to the client
• Maintain up-to-date knowledge and application of travel supplier rules

About you

• Proven experience as a travel agent, with a minimum of three (2) years' experience working for a travel management company
• Mid to advanced level skills in GDS Sabre
• Excellent problem solving and/or critical thinking skills
• Ability to handle multiple priorities simultaneously
• Effective communication skills also in English
• Skills on travel industry travel, policies, procedures, and processes systems

About us

We're a market leader in travel management: We help people and companies travel smart and achieve more, and our clients include some of the world's best-known and most innovative business and consumer brands. We operate in more than 100 countries, and the majority of our 10,000+ people work virtually (because a 10-second commute usually makes awesome sense). We're committed to sustainability and to driving success for our customers, our business and ourselves. Learn more about BCD Travel.

Your life at BCD

Working at BCD means connecting, collaborating and celebrating. You'll be part of a dynamic and flexible work environment that fosters a good work-life balance so you can focus on what makes you happy. But don't just take our word for it Hear why people join BCD and more about the great perks of Life at BCD.

You'll be offered

• Flexible working hours and work-from-home or remote opportunities
• Opportunities to grow your skillset and career
• Generous vacation days so you can rest and recharge
• A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools
• Travel industry professional perks and discounts
• An inclusive work environment where diversity is celebrated

Ready to join the journey? Apply now

We're dedicated to building a diverse, inclusive and authentic workplace. If you're excited about a role, but your experience doesn't align perfectly, we still encourage you to apply.

We are committed to providing reasonable and necessary accommodations to ensure all employees can perform their roles effectively. For accommodation requests or further information, contact our Talent Acquisition department at

About Company

Our client provides tailored travel solutions that connect Japan to the world, with a strong focus on corporate and B2B travel. Their services include flight arrangements, hotel bookings and basic visa application support.

Job Description

• Handle business travel reservations and inquiries using GDS systems (e.g., Sabre, Amadeus)
• Plan detailed itineraries and provide appropriate travel advice and arrangements
• Build and maintain strong relationships with clients (account management included)
• Accurately input travel data into reservation and mid-office systems for global reporting
• Occasionally provide after-hours customer support (infrequent; additional allowance provided)

Job Requirements

• At least 3 years of experience as a corporate travel consultant, including ticketing using GDS (e.g., Sabre, Amadeus)
• Strong customer service mindset and clear, professional communication skills
• Ability to work effectively in a fast-paced, team-oriented environment
• Business-level English (spoken and written) is required
• Ability to communicate in Japanese language is required to communicate with Japanese speaking customers
• Experience in a supervisory or managerial role is a plus
• Comfortable engaging directly with corporate clients and supporting with a sales-oriented approach

Compensation

• Working Location: Central, Singapore
• Working Hours: 9am to 6pm (Mon-Fri)
• AWS
• Variable Bonus
• Annual Leave: 14 days (+1 per year)
• Medical Leave: 14 days
• Special Leave: Birthday, Compassionate, etc.

About Company:

Our client provides tailored travel solutions that connect Japan to the world, with a strong focus on corporate and B2B travel. Their services include flight arrangements, hotel bookings and basic visa application support.

Job Description:

• Handle business travel reservations and inquiries using GDS systems (e.g., Sabre, Amadeus)
• Plan detailed itineraries and provide appropriate travel advice and arrangements
• Build and maintain strong relationships with clients (account management included)
• Accurately input travel data into reservation and mid-office systems for global reporting
• Occasionally provide after-hours customer support (infrequent; additional allowance provided)

Job Requirements:

• At least 3 years of experience as a corporate travel consultant, including ticketing using GDS (e.g., Sabre, Amadeus)
• Strong customer service mindset and clear, professional communication skills
• Ability to work effectively in a fast-paced, team-oriented environment
• Business-level English (spoken and written) is required
• Ability to communicate in Japanese language is required to communicate with Japanese speaking customers
• Experience in a supervisory or managerial role is a plus
• Comfortable engaging directly with corporate clients and supporting with a sales-oriented approach

Compensation:

• Working Location: Central, Singapore
• Working Hours: 9am to 6pm (Mon-Fri)
• AWS
• Variable Bonus
• Annual Leave: 14 days (+1 per year)
• Medical Leave: 14 days
• Special Leave: Birthday, Compassionate, etc.