What Jobs are available for Travel Agency Manager in Singapore?
Showing 3260 Travel Agency Manager jobs in Singapore
travel agency manager
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Job Description
The Travel Agency Manager is responsible for overseeing and managing all operations of the travel agency, including sales, customer service, ticketing, tour planning, and business development. The role ensures that the agency delivers high-quality travel services, maintains regulatory compliance, and achieves profitability while providing an exceptional customer experience.
KEY RESPONSIBILITIES:- Oversee daily operations of the travel agency including bookings, ticketing, tours, and customer service.
- Develop and manage travel packages, itineraries, and promotional campaigns to attract clients.
- Liaise with airlines, hotels, tour operators, and other partners to negotiate competitive rates and service agreements.
- Supervise and guide travel consultants and support staff to ensure efficient and professional service delivery.
- Monitor sales performance and develop strategies to achieve business targets and improve profitability.
- Manage corporate travel accounts and build long-term client relationships.
- Ensure compliance with Singapore Tourism Board (STB) and other relevant regulations.
- Handle client inquiries, complaints, and feedback to maintain high customer satisfaction.
- Keep updated with global travel trends, visa requirements, and destination information.
- Prepare financial and operational reports for management review.
- Oversee marketing activities including online presence, social media, and advertising.
- Ensure workplace safety and adherence to company policies and operational procedures.
- Diploma or Degree in Tourism Management, Hospitality, Business Administration, or related field.
- Minimum 5–8 years of experience in travel agency management or tourism operations.
- In-depth knowledge of travel booking systems (e.g., Amadeus, Galileo, Sabre).
- Strong understanding of international and local travel regulations, visa processing, and insurance.
- Excellent leadership, communication, and organizational skills.
- Proven ability to manage budgets, drive sales, and meet business targets.
- Proficient in Microsoft Office and digital marketing tools.
- Familiarity with STB licensing and compliance requirements in Singapore.
- Customer-oriented with a passion for travel and service excellence.
- Class 3 Driving Licence (advantage).
- Full-time, office-based role.
- Working hours: 9:00 AM – 6:00 PM (Monday to Friday); may include weekends or after-hours work during peak travel seasons.
- Work location: Travel agency office or corporate headquarters.
- May involve occasional overseas travel for trade fairs or partnership meetings.
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Customer Service
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Job Description:
- Act as the main point of contact between customers and the workshop, ensuring clear and efficient communication.
- Coordinate the workflow between customers, technicians, and the parts team to support smooth service operations.
- Liaise with technicians to provide timely and accurate vehicle status updates to customers.
- Apply automotive knowledge, along with strong negotiation and problem-solving skills, to resolve issues effectively.
- Stay calm under pressure and handle difficult situations with professionalism and confidence.
Requirement:
- GCE " N" level with more than 2+ year working experience
Additional Information:
- Up to $3200
- Mon – Fri, 9am-6pm; Sat: 9am-3pm (Not Mandatory)
- Located in Ubi
We regret that only shortlisted candidates will be notified.
GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | Remus Gan | Registration No: R
This is in partnership with the Employment and Employability Institute Pte Ltd ("e2i").
e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.
By applying for this role, you consent to GMP Recruitment Services (S) Pte Ltd's PDPA and e2i's PDPA.
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Customer Service
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- Handle customer enquiries
- Provide quotations & billing to customers
- Coordinate with warehouse, transport, and port teams for smooth operations.
- Ensure all port operations related documents details are in order
- Sorting and filing of documents
- Ensuring smooth daily operations for transport department's
- Any other ad hoc duty from the HOD/ Manager.
Requirements:
- Nitec / Diploma in Logistics, Supply Chain, or related field.
- Basic knowledge of port and logistics operations.
- Good communication and teamwork skills.
- Able to work in a fast-paced environment.
- Customer-oriented and attentive to details.
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Customer Service
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About the role
Vanguard Logistics Services (Singapore) Pte Ltd is seeking motivated and experienced Seafreight Customer Service professional to join our dynamic team. In this full-time role, you will be responsible for providing exceptional customer service experience and support to our clients.
What you'll be doing
- Manage and respond to customer inquiries and requests related to seafreight shipments
- Coordinate with internal teams and external partners to facilitate seamless freight forwarding services
- Prepare and process relevant documentation for seafreight shipments
- Monitor shipment status and provide proactive updates to customers
- Assist with the resolution of any issues or concerns that may arise during the shipping process
- Maintain accurate records and data related to customer accounts and shipments
- Contribute to the continuous improvement of customer service processes and procedures
What we're looking for
Customer Service
- Minimum 2 years of Customer Service experience in NVOCC or freight forwarding
- Strong understanding of seafreight operations and documentation requirements
- Excellent communication and interpersonal skills to effectively interact with customers
- Proficient in data entry
- Ability to multitask, prioritize and work under pressure to meet deadlines
- Demonstrable problem-solving and analytical skills
- Strong attention to detail and commitment to delivering high-quality service
What we offer
At Vanguard Logistics Services, we are committed to providing a supportive and rewarding work environment for our employees. In addition to a competitive salary, we offer a range of benefits, including:
- Comprehensive health insurance coverage
- Opportunities for professional development and career advancement
- Flexible work arrangements to maintain a healthy work-life balance
- Team-building activities and social events
About us
Vanguard Logistics Services is a leading global NVOCC, freight consolidation service provider. With a strong presence in the Commonwealth Central Region, we pride ourselves on delivering reliable and efficient services to our clients. Our team of dedicated professionals is driven by a commitment to innovation, customer satisfaction, and sustainability.
If you're ready to join a dynamic and forward-thinking organization, apply now for the Seafreight Customer Service role at Vanguard Logistics Services.
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Customer Service
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Job Description
Responsibilities:
Handle customers' inquiries & requirements via email or phone.
Schedule and assign jobs to drivers.
Daily email of sign POD
Perform data entry by using WMS
Generate picking & packing list by using WMS
Submit weekly / monthly inventory reports to customers by using WMS
Preparation of necessary documents as and when is required
Communicate & coordinate with internal and external stakeholders
Requirement
Knowledge & Usage of Microsoft office
Language Knowledge of Read, Write & Spoken: English & Mandarin
Completed vaccinations
Able to work OT when is required
Passion for continuous learning and personal growth
Working Hours
5.5 working days.
Mon – Fri 8am – 5pm / Sat 8am -12noon.
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Customer Service
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Responsibilities:
- To make phone calls, send reminders and to communicate with customers for all repayment matters
- To send out over due notices for customers who may have missed repayments
- To be able to listen and understand customers' situation well in order to suggest a solution or a suitable payment plan
- To identify, recover and keep track of assigned accounts for outstanding debts
- To investigate and resolve any discrepancies for the customers
- To build good and lasting relationships with customers to avoid future issues
- To follow-up closely with customers for payment
- To provide clear and coherent explanation of loan contract terms, products and details to customers
- To answer customers' queries and to explain loan procedures over the phone
- To help in administrative duties such as photocopying and filing when necessary
Requirements:
- Education: Minimum N Level certification.
- Experience: At least 5 years of relevant working experience. In-house training will be provided.
Skills:
Proficient in PC usage.
- Strong communication and interpersonal skills.
- Ability to communicate effectively with Chinese-speaking customers.
Attributes:
Friendly, open-minded, and positive attitude.
- Self-motivated and diligent with attention to detail.
Working Hours: 10am - 7pm | 5 working days
*1 Off day on Weekday, 1 Off day on Sunday(fixed).
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Customer Service
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Responsibilities
- To coordinate with local customers in shipping arrangements and shipping documentation, as well as with overseas agents and customers.
- Candidates need to liaise with customers to prepare shipping documents and arrange shipping-related matters.
- Candidates require to do bill of lading, permit .,etc
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Customer Service
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Join Clarus Marketing Pte Ltd as a full-time Customer Service Executive We are looking for individuals who are passionate about helping people, able to handle inquiries with professionalism, and keen to grow their career in a dynamic team.
Responsibilities- Handle customer inquiries through phone, email, and chat
- Provide accurate product and service information
- Resolve issues promptly with professionalism and empathy
- Record and update customer interactions in the system
- Support other administrative and operational tasks when required
- Good communication and interpersonal skills
- Strong problem-solving and service-oriented mindset
- Proficiency in English (Mandarin/Malay/Tamil is a plus)
- Customer service experience preferred but not required
- Basic computer literacy (MS Office, email, CRM tools)
- Full-Time, Office-Based (Singapore)
- 5-day work week
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Customer Service
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Job Description
Customer Service Coordinator
The Opportunity
- Permanent
- 5 Day Work Week
- Mon - Fri: 11am - 830pm
- Basic + OT
The Client
Adecco is partnering a well-known Japanese logistics company that specialise in end-to-end logistics solutions in Singapore.
The Job
- Provide customer service support via phone and email
- Prepare shipping, import, and export documentation
- Process invoices accurately and promptly
The Talent
- Minimum GCE "O" Level or equivalent
- Minimum 1 year of relevant working experience (Logistics)
- Willing to commit to OT if required
Next Step
- Apply now through this posting or email your CV to , stating the position you are applying for.
Shawn Teo
Direct Line:
EA License No: 91C2918
Personnel Registration Number: R
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Customer Service
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Job Description
About the role
Food Premium Valley Pte Ltd is seeking an enthusiastic and dedicated Customer Service Assistant to join our team in Jurong West region. In this full-time role, you will be the first point of contact for our customers, providing exceptional service and support to ensure a seamless experience.
What you'll be doing
- Perform data entry into the ordering system and transmit print picking list for store-personnel to pick the orders and delivery summary list for delivery.
- Inform sales personnel of any changes in the price movement and stock level.
- Respond to customer inquiries and requests via phone, email, and online chat in a timely and professional manner
- Assist customers with product information, order status, and troubleshooting
- Liaise with internal teams to resolve customer issues and ensure customer satisfaction
- Maintain accurate customer records and database updates
- Provide administrative support, such as data entry, filing, and document management
- Contribute to the continuous improvement of customer service processes and procedures
What we're looking for
- Previous experience in a customer service or administrative role, preferably in the food service (FMCG) industry
- Strong communication and interpersonal skills, with the ability to interact with customers in a friendly and professional manner
- Excellent problem-solving and decision-making skills, with the ability to think quickly and provide effective solutions
- Proficient in Microsoft Office suite (Word, Excel, Outlook), AutoCount
- Attention to detail and a commitment to maintaining accurate records
- Flexible and adaptable, with the ability to work in a fast-paced environment
- Working Hours: 10.30pm to 7.30am
- Working Days: 6 days
What we offer
At Food Premium Valley Pte Ltd, we are committed to providing a supportive and rewarding work environment for our employees. We offer competitive remuneration, opportunities for career advancement, and a range of employee benefits, including health insurance and professional development opportunities.
About us
Food Premium Valley Pte Ltd is a leading provider of high-quality food products in the Jurong West Region. Our mission is to deliver exceptional customer service and a superior product experience to our clients. With a strong focus on innovation and sustainability, we are constantly striving to exceed the expectations of our customers and stay ahead of industry trends.
If you're excited about the prospect of joining our team, we encourage you to apply now.
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