1484 Retail Manager jobs in Singapore

• Lead and Inspire Our Team: You'll guide, train, and motivate our sales team to deliver top-notch service and expert advice to every customer. You'll also make sure our daily operations run smoothly and efficiently.

• Grow Our Business (In-Store & Online): You'll come up with exciting ideas and marketing plans to attract more customers and boost sales, both in our physical store and through our website and social media. You'll use data to make smart decisions that help us grow.

• Create Amazing Shopping Experiences: You'll make sure our store looks fantastic and our products are easy to find, both physically and online. You'll also listen to our customers, understand what they need, and ensure they have a consistent, happy shopping journey with us.

• Manage Our Operations Smartly: You'll oversee daily finances, manage our stock, and make sure we follow all company policies. You'll work with other teams to keep everything running smoothly and find ways to make things even better.

• Develop Our People and Processes: You'll play a key role in hiring new talent and providing training on everything from plant knowledge to digital tools. You'll help us create and roll out new ways of doing business that benefit both our team and our customers.

Job Summary:

We are looking for a strategic and hands-on Retail Manager to lead and grow our retail operations across Singapore and Malaysia , specializing in functional winter jackets and sweaters . This role is crucial in ensuring store profitability, efficient inventory management, team performance, and overall retail excellence.

The ideal candidate will have a strong track record in retail leadership, product strategy, and cross-functional collaboration. You will also play an active role in exploring new sales opportunities and events to expand the brand's market presence and boost revenue.

Job Description:

• Retail Operations & Sales Management
  
  Oversee day-to-day operations of all sales channels in Singapore and Malaysia.

Drive store and counter profitability and achieve sales targets through strong operational execution and customer service.

Maintain high standards in visual merchandising and in-store presentation aligned with seasonal collections.

• Product & Collection Planning
  
  Collaborate with the Buyer to analyze market trends and sales performance to recommend product assortments and seasonal collections.

Provide insights from market and retail operations to inform product selection, stock depth, and pricing strategy.

• Inventory Control & Distribution
  
  Manage inventory levels across all sales channel, ensuring timely replenishment and optimal stock distribution.

Coordinate closely with warehouse and logistics to reduce stock aging and minimize out-of-stocks.

• Marketing & Promotion Strategy
  
  Partner with the Marketing team to develop and execute in-store promotions, seasonal campaigns, and brand collaborations that drive footfall and sales.

Ensure promotional strategies are effectively rolled out at retail level and tracked for performance.

• Sales Channel Development
  
  Identify and pursue new sales channels, including travel retail, pop-up stores, partnerships, and seasonal events (e.g., travel fairs, winterwear expos).

Recommend and execute event participation or retail activations that align with the brand and customer base.

Explore new opportunities to increase revenue beyond traditional retail formats.

• Team Leadership & Training
  
  Recruit, train, and mentor retail staff to achieve sales targets and deliver exceptional customer service.

Implement training programs to deepen product knowledge, especially technical features of winterwear.

Foster a performance-driven and team-oriented culture.

• Reporting & Analysis
  
  Analyze sales trends, store performance, and inventory metrics for weekly and monthly management reports.

Create detailed performance reports and present business insights and action plans as and when required.

Use data to guide strategic decisions across operations, merchandising, and team management.

Requirement:

• Minimum 5 years of retail experience , with at least 3 years in a managerial position .
• Strong understanding of apparel retail , knowledge or experience in technical outerwear or seasonal clothing will be a bonus .
• Proven ability to lead multi-location retail teams and drive consistent sales growth.
• Proficiency in Microsoft Excel and PowerPoint for data analysis and reporting.
• Strong analytical, commercial, and leadership skills.
• Excellent communication and cross-functional collaboration abilities.
• Willing to travel frequently between Singapore and Malaysia.

We are a fast-moving retail chain mini mart seeking a Retail Manager to join our dynamic team

Key Qualities We're Looking For:

• Self-motivated & self-driven

• Strong initiative & sense of responsibility

• Team player with proven leadership skills

• Good product knowledge & retail awareness

• Exellent customer relationship management

Your Role Will Include:

• Overseeing daily store operations

• Driving sales and ensuring excellent customer service

• Maintaining product standards and stock management

• Supporting overall growth of the business

• Planning staffs' duty roster

• Forecast & budget sales and ordering

Why Join Us?

• Fast-paced retail environment

• Opportunities to grow with our expanding chain

• Work with a committed and supportive team

Location: North Area

APPLY BY SENDING YOUR RESUME TO: your contact

Responsibilities:

• To manage the day to day running of the shop with the aim of achieving optimum profit by maximizing sales and controlling direct shop expenses.

• To report to the Area Manager regarding all shop and staff concerns.

• To manage all aspects of stock preparation, ensuring that the shop is sufficiently stocked.

• To demonstrate excellent customer service and promote good practices within the shop.

• To meet required performance standards and targets.

• To motivate and support shop staff.

• Responsible for cash handling, banking and associated administration procedures, ensuring that all cash register operations are carried out in accordance with the company policies and procedures.

• To comply with the company's policies and procedures, particularly in relation to shop security, health and safety regulations and the processing of administration requirements.

• To ensure that the confidentiality is maintained at all times.

• To conduct performance development reviews and staff appraisals ensuring the Area Manager is advised of any identified training needs.

• To plan staff hours and schedule off days, annual leave and replacement off days.

• To ensure orders via online platforms such as Foodpanda etc., are executed in a timely manner.

• Key holder of shop.

• Ad hoc duties as required.

Requirements:

• Ability to work in a fast-paced environment.

• Ability to multitask.

• 6 day work week.

• Required to work on weekends.

Responsibilities:

• Support Retail Manager in day-to-day store operations
• Lead and manage retail associates to achieve sales and service targets
• Handle manpower planning, duty rosters, and training
• Ensure merchandising, stock management, and visual display compliance
• Drive excellent customer experience and service recovery
• Take charge during peak periods (Oct–Jan)

Requirements:

• Min. 1 year full-time retail experience, preferably in supervisory role
• Strong leadership, interpersonal, and communication skills
• Able to manage staff across shifts and multiple outlets
• Willing to commit to 5-day work week including weekends & PH
• No long holiday plans from Oct–Jan

For quicker respose, please send your resume to:

WS @ | TG @ CWJAYE

Jaye| R |Rapid Recruitment Asia Pte Ltd |16C826

• Oversee daily workshop and retail operations, ensuring smooth workflow and customer satisfaction.
• Drive sales of services, parts, and accessories; plan promotions and customer programs.
• Manage staff scheduling, training, and performance to meet service and sales targets.
• Monitor revenue, expenses, and profitability; prepare reports for management.
• Ensure compliance with safety, regulatory, and company standards.
• Build supplier/customer relationships and explore opportunities for business growth.

The Retail Manager (store in charge) is responsible for achieving the sales target assigned by the Store Manager/ Operations Manager. The main function is to help in supervising the retail staff under their care. You will be in charge of monitoring and mentoring all employees in their day to day activities in the stores, handle customers in their queries and complaints and be able to solve issues which may arise on ground from time to time.

KEY RESPONSIBILITIES

• Be reliable and responsible for day to day operations
• Monitor staff and promoter performance and behavior at the sales floor
• Conduct on-the-job training for new joiners
• Display strong product knowledge and good customer service
• Monitor merchandise movement and communicate with Buyers and Managers the performance of merchandise
• Recommend to improve business and service to customers
• Handling of stock take preparation
• Ensure items are well stocked
• Key holder, for store opening and closing and as duty supervisor / manager in the absence of the store manager
• Manage sales area housekeeping including storeroom
• Develop and train staff according to business needs and goals
• Monitor store costs accordingly (staff cost, stock losses and write offs)
• Ensure that displays are clean, neat and tidy at all times
  Training of new staff on the ordering of products via AS400 and other ordering system in placed, be the main contact person for other store in charge for any technical needs

REQUIREMENTS

• Minimum NITEC / Diploma qualifications.
• Minimum 5 years of supervisory experience in retail, FMCG industry.
• Meticulous and strong in mathematical calculations and figures.
• Computer Literate.
• Proficient in English (Spoken & Written) and a mother tongue will be an advantage.

• Ability to:

• Analyze the sales trends for the assigned sections.

• Handle difficult customers to resolve issues.

• Able to work retail hours and shift.

Key Responsibilities

1. Driving Business Excellence

• Develop and execute a comprehensive retail strategy to achieve sales targets, profitability, and market share growth.
• Own the P&L for all retail stores, driving profitability through effective cost management, resource allocation, and loss prevention strategies.
• Analyze store-level sales data, market trends, and competitor activity to identify opportunities for growth and implement action plans.
• Monitor and optimize store operations to ensure efficiency, compliance, and alignment with business objectives.
• Conduct regular store visits to assess performance, provide guidance, and ensure consistency in execution.
• Drive initiatives to improve footfall, conversion rates, and average transaction values at the store level.

2. Customer Experience Management

• Champion a customer-first culture, ensuring all stores deliver consistent, high-quality customer service that meets established standards.
• Leverage existing VOC (Voice of Customer) data to identify customer needs, address pain points, and enhance service delivery. Guide store teams to act on VOC insights to standardize and improve the overall shopping experience.
• Focus on implementing and embedding standardized customer service practices across all stores to ensure consistency and excellence.
• Lay the groundwork for future personalization initiatives by first building a strong foundation of standardized customer service practices.

3. Product and Range Optimization

• Collaborate with buying and merchandising teams to curate product ranges that align with customer needs and preferences.
• Use store-level sales data and customer feedback to optimize product offerings, ensuring relevance and alignment with market trends.
• Drive the successful execution of product launches, seasonal campaigns, and promotional activities at the store level.
• Ensure stores maintain optimal stock levels, with a focus on availability, accuracy, and alignment with customer demand.
• Monitor product performance and work with store teams to adjust displays and offerings to maximize sales.

4. People Leadership and Development

Inspire, lead, and develop high-performing store teams to foster a culture of collaboration, accountability, and innovation.

• Drive talent development initiatives, ensuring a strong pipeline of future leaders and a highly engaged workforce.
• Conduct regular performance reviews, provide constructive feedback, and address performance gaps effectively.
• Promote diversity, inclusion, and employee well-being across all store teams.
• Support engagement initiatives to improve team morale and ensure alignment with company values, empowering store managers to take ownership of local team engagement.
• Set clear performance expectations and recognize outstanding contributions to motivate and retain top talent.

Job Requirements

Education and Experience

• Bachelor's Degree in Business Administration, or a related field.
• Minimum of 8 years of experience in multi-store retail management, with a proven track record of driving business growth and operational excellence.
• Demonstrated success in leading store teams, managing P&L, and delivering exceptional customer experiences.

Key Competencies and Skills

• Business Acumen. Strong understanding of retail market trends, financial management, and operational excellence.
• Customer-Centric Management. Proven ability to leverage customer insights to drive loyalty and satisfaction.
• People Leadership. Exceptional skills in talent development, team engagement, and culture building.
• Product Expertise. Ability to optimize product offerings and align them with customer needs and market trends.
• Analytical and Data-Driven. Strong numerical and analytical skills to inform decision-making and optimize performance.
• Stakeholder Management. Excellent communication and influencing skills to collaborate with internal and external stakeholders.
• Adaptability and Innovation. Open-minded, creative, and solution-oriented in addressing challenges and seizing opportunities.

• Salary range up to $5000 + AWS + Variable bonuses
• Good Experience in Merchandising and Operations.
• Experience handling a large inventory of brands
• 5 days' work week inclusive of weekends
• Town area (Walking distance from MRT)

Responsibilities:

• Monthly budget planning for department
• Tenancy and contract negotiations
• A&P planning with individual brands.
• Execution of marketing plans and campaigns.
• Setting KPI for department
• Reviewing buying processes and approval for product mix for individual brands
• Staff management with individual brands
• Liaising with suppliers (local and international)
• Ensure that safety of department's operations and welfare for both internal and external stakeholder are considered
• Brand identity, brand positioning and USP development
• Brand sourcing and brand development to ensure department stays ahead of competition
• Working with team on redesigning of company's operational procedures.

Requirement

• Possess at least a Diploma.
• Min 2 years of working experience in the retail environment and management
• Retail Operational and Merchandising Experience is a must.
• Possess leadership skill and able to give trainings and coaching to staffs for sales purpose.
• Ensure the sales floor and retail operations of the store are in comply with companies' policies and procedures
• Applicants who have retail operations experience in other products are welcome to apply too.

Interested candidate, kindly click on APPLY NOW

We regret that only short-listed candidates will be contacted shortly.

EA License No. | 12C6253

EA Registration No. | R

EA Personnel | Chia Meng Yong ( Kenny )