1399 Ntuc Fairprice jobs in Singapore
Customer Service Retail Associate
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We are seeking a highly skilled and customer-focused Customer Service Retail Associate to join our team. This role is perfect for those who enjoy working in a fast-paced retail environment and have excellent communication skills.
About the RoleAs a Customer Service Retail Associate, you will be responsible for:
- Providing exceptional customer service to ensure a positive shopping experience for all customers.
- Processing sales transactions using point-of-sale systems in a timely and accurate manner.
- Replenishing stocks on the shop floor to maintain an attractive and well-stocked store environment.
- Picking and packing online orders for efficient order fulfillment.
- Maintaining a clean and organized store environment by performing general housekeeping duties.
To excel in this role, you must be able to:
- Work from 10:45 AM to 9:45 PM with two-hour breaks, without any shift work.
- Stand for long periods during work hours.
- Commit to working five days per week and be willing to work on weekends and public holidays.
- Be available to start immediately and commit to working until mid-January 2026, with no lengthy travel plans.
We offer a competitive salary and benefits package to our employees. As a Customer Service Retail Associate, you will also have opportunities for career advancement and professional development.
Customer Service Retail Associate
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As a key member of our retail team, you will be responsible for driving sales and delivering exceptional customer experiences. Key responsibilities include supporting day-to-day retail operations, achieving individual sales and store sales targets, and performing cashiering duties.
About You
- A highly motivated and proactive individual who can thrive in a dynamic environment.
- Strong sales and customer service skills with excellent communication abilities.
Requirements
- Energetic and results-driven personality to succeed in this role.
- Proficient in handling cash transactions and operating POS systems.
- Ability to multitask and work effectively in a fast-paced environment.
Working Conditions
- Full-time position with a standard 44-hour workweek (including weekends and public holidays).
- Must be able to communicate fluently in Chinese to cater to Chinese tourist groups.
Benefits Package
- An attractive salary package including basic pay, allowance, and commission.
- Comprehensive medical coverage, dental, and optical benefits.
- Annual leave entitlement of 14 days, birthday leave, and flexible off-days.
- Ongoing training and career development opportunities.
Product Knowledge and Skills
- Thorough knowledge of products and services offered by the company.
- Excellent visual merchandising skills to maintain an engaging store environment.
- Ability to provide personalized customer service and resolve complaints efficiently.
Customer Service
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- Handle customer enquiries
- Provide quotations & billing to customers
- Coordinate with warehouse, transport, and port teams for smooth operations.
- Ensure all port operations related documents details are in order
- Sorting and filing of documents
- Ensuring smooth daily operations for transport department's
- Any other ad hoc duty from the HOD/ Manager.
Requirements:
- Nitec / Diploma in Logistics, Supply Chain, or related field.
- Basic knowledge of port and logistics operations.
- Good communication and teamwork skills.
- Able to work in a fast-paced environment.
- Customer-oriented and attentive to details.
Customer Service
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About the role
Vanguard Logistics Services (Singapore) Pte Ltd is seeking motivated and experienced Seafreight Customer Service professional to join our dynamic team. In this full-time role, you will be responsible for providing exceptional customer service experience and support to our clients.
What you'll be doing
- Manage and respond to customer inquiries and requests related to seafreight shipments
- Coordinate with internal teams and external partners to facilitate seamless freight forwarding services
- Prepare and process relevant documentation for seafreight shipments
- Monitor shipment status and provide proactive updates to customers
- Assist with the resolution of any issues or concerns that may arise during the shipping process
- Maintain accurate records and data related to customer accounts and shipments
- Contribute to the continuous improvement of customer service processes and procedures
What we're looking for
Customer Service
- Minimum 2 years of Customer Service experience in NVOCC or freight forwarding
- Strong understanding of seafreight operations and documentation requirements
- Excellent communication and interpersonal skills to effectively interact with customers
- Proficient in data entry
- Ability to multitask, prioritize and work under pressure to meet deadlines
- Demonstrable problem-solving and analytical skills
- Strong attention to detail and commitment to delivering high-quality service
What we offer
At Vanguard Logistics Services, we are committed to providing a supportive and rewarding work environment for our employees. In addition to a competitive salary, we offer a range of benefits, including:
- Comprehensive health insurance coverage
- Opportunities for professional development and career advancement
- Flexible work arrangements to maintain a healthy work-life balance
- Team-building activities and social events
About us
Vanguard Logistics Services is a leading global NVOCC, freight consolidation service provider. With a strong presence in the Commonwealth Central Region, we pride ourselves on delivering reliable and efficient services to our clients. Our team of dedicated professionals is driven by a commitment to innovation, customer satisfaction, and sustainability.
If you're ready to join a dynamic and forward-thinking organization, apply now for the Seafreight Customer Service role at Vanguard Logistics Services.
Customer Service
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Responsibilities:
Handle customers' inquiries & requirements via email or phone.
Schedule and assign jobs to drivers.
Daily email of sign POD
Perform data entry by using WMS
Generate picking & packing list by using WMS
Submit weekly / monthly inventory reports to customers by using WMS
Preparation of necessary documents as and when is required
Communicate & coordinate with internal and external stakeholders
Requirement
Knowledge & Usage of Microsoft office
Language Knowledge of Read, Write & Spoken: English & Mandarin
Completed vaccinations
Able to work OT when is required
Passion for continuous learning and personal growth
Working Hours
5.5 working days.
Mon – Fri 8am – 5pm / Sat 8am -12noon.
Customer Service
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Candidate must possess at least Secondary School/"O" Level in any field
Required language(s): English and Mandarin
At least 1 Year(s) of working experience in the related field is required for this position
Required Skill(s): Positive Attitude, Phone Manner, Highly motivated, Friendly
Have basic to intermediate computer knowledge
Preferably Junior Executive specialized in Customer Service or equivalent
Immediate Position
Customer Service
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Position Title : Customer Service Specialist / supervisor
Job Responsibilities :
- Process daily orders and arrange for drivers to deliver goods.
- Handle customer inquiries and provide answers via phone, email, WhatsApp, and other communication channels.
- Resolve customer complaints and maintain positive customer relationships.
- Record customer feedback and provide suggestions for improvement.
- Assist the team in completing daily tasks to ensure service quality.
Requirements :
- College degree or above; relevant experience preferred.
- Strong communication skills and team collaboration spirit.
- Detail-oriented, patient, and able to work under pressure.
- Familiarity with office software and basic computer skills.
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Customer Service
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Job Content
Maintain daily communication and close relationships with customers.
Order management for both warehouse and drop shipment.
Proactive supporting sales operations in achieving sales targets.
Provide a timely update to customers on the order changes of orders/shipmentschedule.
To prepare shipping documents for customer clearance.
Identifying customer demands and improving the process through cooperation with teammates.
Solving customers' queries and problems.
Handle customer complaints and ensure thorough follow-up until resolution.
Participate customer meeting or customer visits when required to strengthen customer relationship.
Job Requirement
Diploma or above, majoring in international trade and logistic is preferred
Fresh graduates are welcome
Fluent oral and written English
Knowledge of SAP will be a benefit
Bilingual of English and Mandarin
Customer Service
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Job Description -
- Secure retail and corporate rentals.
- Activating of replacement car for AIG insured and following up on due date for returning.
- Provide timely, consistent and accurate information to external customers.
- Ensure accurate processing of rental workflow through Fleetnetics.
- Furnish accurate driver particulars to respective authority for summons.
- Prepare quotation, tender, process monthly renewal, collect payment for Corporate accounts.
- Handle PRAC technical/breakdown such as vehicle unable to start, accident etc. Escalate promptly to operations/manager for follow up as appropriate.
- Handle cash and credit transactions accurately and securely.
- Work with operations to maximize fleet utilization.
- Establish and maintain professional and effective communication with external customers.
- Ensure tidiness and cleanliness of the reception area to create a pleasant and welcome environment for walk-in customers.
- Seek immediate assistance from relevant colleagues for issues that cannot be resolved within the department, or escalate promptly to the manager as appropriate.
Requirements -
- Applicants with no prior experience are welcome
- Candidate must possess at least an "N" Level or Diploma in any field.
- Good knowledge of MS Office
- Good communication and problem solving skills.
- Meticulous, presentable, patience,and customer service oriented.
- Good command of English and Mandarin (to liaise with Mandarin speaking associates)
- Preferably with valid class 3/3A driving licence.
- 5.5 Days work week
- Able to start work within short notice.
- Priority will be given to Singaporeans
Customer Service
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Role Overview
We are looking for a motivated and adaptable team member to support our daily operations. This role focuses on customer service, administration, and event coordination, with opportunities to get involved in different aspects of the business. No specific background is required — what matters is reliability, initiative, and a willingness to learn.
Key Responsibilities
Customer Service & Retention
- Assist in handling enquiries from wholesale and retail customers.
- Provide support in orders forecast and fulfilment.
- Help maintain good relationships with existing customers and follow up with new ones.
Administrative & Regulatory
- Support general administrative work such as scheduling and basic shipping documentation.
- Assist with regulatory submissions and responses to government agencies and customers documentary requests.
- Prepare and organize basic documentation for company operations.
IT & Systems
- Use company IT tools (e.g. email, spreadsheets, order tracking systems) to support operations and online activities.
- Ensure records are updated and accurate across production, sales, and customer support.
- Be open to learning simple digital tools that make routine tasks easier.
Event & Logistics Support
- Assist with planning and coordinating events such as trade shows and food festivals.
- Help with logistics including stock preparation, booth setup, and customer-facing activities at events.
- Provide on-the-ground support during events to ensure smooth execution.
Requirements
- Diploma, NITEC, or equivalent qualification in any field.
- Comfortable using IT tools (email, Word, Excel/Google Sheets).
- Organized, detail-oriented, and able to handle multiple tasks.
- Strong communication and customer service skills.
- Positive attitude and willingness to support different areas of a lean team.