Expert Desktop Support Specialist

Singapore, Singapore beBeeSupport

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Job Description

We are seeking a skilled Desktop Engineer to provide top-notch technical support to our clients. The successful candidate will be responsible for addressing user tickets related to hardware, software, and networking issues.

The ideal candidate will have strong technical documentation skills, experience with Windows operating systems, and knowledge of computer hardware and peripherals.

In addition to providing exceptional customer service, the Desktop Support Specialist will be responsible for troubleshooting problems, installing and upgrading equipment, and creating detailed technical documentation.

This is an excellent opportunity for a motivated and organized individual to develop their career in a dynamic environment.

  • Troubleshoot complex network connectivity and workstation hardware/software issues
  • Install, upgrade, support, and troubleshoot printers, computer hardware, and other authorized peripheral equipment
  • Direct unresolved issues to the next level of technical support personnel
  • Follow up with clients to ensure their systems are functioning optimally
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Help Desk Support Engineer

Singapore, Singapore $37200 - $60000 Y WSH Experts Pte Ltd

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Job Description

Job Description & RequirementsTechnical support for notebooks and desktops (Dell, Lenovo, HP and Apple Devices)

nstall, configure and support all Microsoft Windows and Apple MacOS user operating systems.

stall. Configure and support Microsoft 365 software and Services.

stall, configure and support 3rd party software.

tend to all Information Technology Service Management (ITSM) tickets and resolve them, with SLA.

Submit ITSM tickets for all support tasks

Job Requirement

NA

Job Overview
  • Date Posted

September 2, 2025
- Location

Islandwide
- Offered Salary:

$3150 - $3150 / month
- Experience

1
- Qualification

Diploma
- Position Level

Executive
- Number Of Vacancies

4

WSH Experts Pte Ltd
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Help Desk Support Officer, Mandai

Singapore, Singapore $37200 - $38400 Y WSH Experts Pte Ltd

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Job Description

Job Responsibilities

Application Support


• Install other 3-party applications upon request.
• Fault reporting: CCIS web case assignments and Tebs i-Track ticketing, BC Ticketing, HRIQ Ticketing, etc.
• Making support request to issues related to Microsoft Office 365 platform.

  • Microsoft Office Apps Issues, e.g. OneDrive access issues, etc.

  • Escalation to L2 Support.

General Support

Fault reporting: Laptop, Printer, Keyboard, Mouse, Headset, etc.

Printer Related Support: Install, Configure, Escalate to Vendor.

  • Monthly Random Laptop Checks.

  • User Administration: Staff On-boarding, Staff Off- boarding, Password Reset, Group email, Microsoft Admin Portal, Entra Admin Center, Intune, Azure AD, etc.

  • Corporate SIM Card assignment, maintain Mobile number listing.

Network Support

  • Fault reporting: VPN, Internet Connection.

  • Fortigate Maintenance and Support, e.g. Firmware upgrade, Policy settings, Virtual Private Network

(VPN) Password reset and token issuance, domain blacklisting and whitelisting, etc.

Meraki Device Admin, device whitelisting, blacklisting, etc.

  • Sophos Central Admin, Device and user group assignment, etc.

Ruckus Admin, reset Ruckus APs, adjust settings,

etc.

  • Cisco Email System support, e.g. Blacklist or whitelist domain, Email tracing, Email policies settings, etc.

Cybersecurity Support

Help Desk Support Officer

Send Staff Advisory.

  • Create KnowBe4 User.

  • Daily Firewall Security Checks.

  • Daily Sign-In Checks.

3CX Support

  • Assign extension, install and configure 3CX app, maintain extension listing etc.

b) Asset Management:

Asset Issuance, Loan Issuance, Track and maintain asset listings.

To assist in stock-taking exercise, if required. Hardware vendor liaising and coordination for Return Merchandise Authorization (RMA) and Warranty.

c) Service Progress Reports:

  • Daily Sign-In Logs Report.

  • Daily Firewall Security Checks Report.

  • Daily Helpdesk Ticket Report.

  • Weekly Helpdesk Ticket Report.

  • Monthly Helpdesk Ticket Report.

  • Monthly Open Pending Requests Report by Assigned Digital Information Technology (DIT) Staff.

Yearly User Licensing Report.

  • Ad-hoc request, e.g. Office 365 User List and Information, User Access Management Report.

  • Monthly First Response Time Report (Amount of time between a support ticket submission and the first response from helpdesk).

Job Requirement

NA

Job Overview
  • Date Posted

September 16, 2025
- Location

Islandwide
- Offered Salary:

$3100 - $3200 / month
- Experience

1
- Qualification

Diploma
- Position Level

Executive
- Number Of Vacancies

4

WSH Experts Pte Ltd
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Technical Support Specialist

Singapore, Singapore $80000 - $120000 Y CORA ENVIRONMENT PTE. LTD.

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Love engineering? Obsessed with optimization?

Join our high-energy team where you'll turn ideas into action, keep our fleet running like clockwork, and learn the ropes of real-world engineering from day one.

This role ensures optimal performance, minimal downtime, and compliance with safety and environmental regulations. This position requires a combination of mechanical knowledge, system diagnostics, and operational coordination in a fast-paced environment.

What You'll Be Doing

  • Engineer smarter systems: Lead mini-projects to boost vehicle performance and workshop efficiency.
  • Optimize everything: Spearhead discussion project with various vendor to upkeep fleet availability. Use data to make smart decisions on vehicle maintenance, upgrades, and replacements.
  • Team up with pros: Work alongside technicians, contractors, and vendors to solve real problems.
  • Innovate and improve: Suggest upgrades and tweaks to make our operations leaner and meaner.
  • Track and report: Monitor fleet performance and share insights that drive change.
  • Manage assets: From acquisition to retirement, help us make the most of our vehicles and equipment.

Who We're Looking For

  • Candidates with 5 year experience in managing a team and with a Diploma/ Degree in Mechanical Engineering or Mechatronics.
  • Curious minds who love tech, data, and solving problems.
  • Confident with Microsoft Office (especially Excel).
  • Bonus points if you know your way around heavy vehicles or have a Class 4 license (not required).
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Technical Support Specialist

Singapore, Singapore $60000 - $80000 Y SALLING SEARCH PTE. LTD.

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Job Description

We are partnering with a global leader in maritime digital solutions to find a Technical Support Specialist to join their Singapore team. This is an exciting opportunity to work with cutting-edge technology in a dynamic and fast-evolving industry.

The Technical Support Specialist's mission is to provide a helping hand to our customers who are shipping companies operating globally around the clock.

Responsibilities

  • Provide 1st and 2nd line technical support for the company's software and services via phone and email.
  • Collaborate with global teams for efficient technical support services.Technical Support Specialist
  • Contribute to internal projects and special deliveries.
  • Prioritize Customer Success as the core objective.

Eligibility Criteria

  • Diplomas/Bachelor's degrees/Higher Nitec holders in relevant fields of IT studies or those with relevant experience working in similar roles.
  • At least 2-5 years of experience in customer-facing technical support roles preferably in IT, networking, or software support.
  • Demonstrated ability to troubleshoot complex technical issues independently.
  • Strong troubleshooting experience and fundamental knowledge in networking, operating systems, hardware, and email protocols
  • Familiarity with maritime satellite communication and the shipping industry is a plus.
  • Experience working cross-functionally with internal teams (e.g., development or product).
  • Enthusiasm for technology and a strong passion for customer satisfaction.
  • Exceptional analytical and problem-solving abilities.
  • Effective decision-making skills, both individually and within a team.
  • Excellent communication skills in both English (oral and written).
  • Proactive, self-motivated, and eager to learn.
  • Ability to go the extra mile in a dynamic work environment.

Working Hours

  • Week 1: Mon-Fri, 8am to 5pm
  • Week 2: Mon-Fri, 2pm to 11pm
  • Week 3: Mon-Fri, 7am to 4pm and Sat-Sun: 8am to 8pm
  • Week 4: Tues and Wed, 8am to 5pm (Mon, Thu, Fri, Sat and Sun off)
  • Fridays can WFH
  • First 3 months 8am to 5pm

For more information, reach out to Ram Gopalakrishnan at to learn more.

Salling Search Pte Ltd (EA License No: 15S7671)

Sai Ramana Gopalakrishnan (Reg No: R

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Technical Support Specialist

Singapore, Singapore $104000 - $130878 Y CORA ENVIRONMENT PTE. LTD.

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Love engineering? Obsessed with optimization?

Are you ready to roll up your sleeves and dive into the world of mechanical systems, hydraulics, and smart maintenance? Join us as a Compactor Maintenance Executive and be the go-to engineer keeping our compactors in top shape — from workshop repairs to on-site operations.

What You'll Be Doing

  • Be the first responder: Receive breakdown alerts and coordinate fast, effective technician dispatches.
  • Plan like a pro: Schedule preventive maintenance cycles for our compactors and customer-owned units.
  • Quality matters: Ensure all workshop repairs are done right and ready for QC checks.
  • Coordinate the haul: Work with Ops to bring compactors in for servicing and ensure spare parts are ready.
  • Train and advise: Teach users how to operate compactors safely and efficiently.
  • Manage inventory: Keep hydraulic oil and spare parts stocked and ready for action.
  • Lead on-site works: Supervise maintenance at bin centres and support suction equipment operations.
  • Know your systems: Work with Star/Delta 3-phase power systems and support fleet management.
  • Think safety first: Champion zero-accident culture and follow HSE guidelines.

Who We're Looking For

  • Fresh grads or early-career engineers with experience in compactor maintenance
  • Possess a Diploma in Mechanical, Electrical, or Mechatronics Engineering
  • Strong in mechanical and hydraulic systems, bonus if you can redesign components
  • Possess a valid Class 3 driving license
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Technical Support Specialist

Singapore, Singapore beBeeElectrical

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Job Description

Job Title: Technical Support Specialist

About the Role
The ideal candidate will provide technical support for engineering projects, working closely with cross-functional teams to ensure successful project delivery.

Key Responsibilities
1. Assist in design and coordination of mechanical and electrical works in building services.
2. Review project drawings and technical specifications to ensure compliance with industry standards.
3. Maintain a strong understanding of electrical components, including the ability to read electrical drawings and cabling connections.
4. Collaborate with project teams to monitor and ensure smooth implementation of projects.
5. Participate in project meetings, site supervision, inspection, and commissioning activities carried out by contractors.

Requirements
1. Bachelor's degree in Electrical/Building Services Engineering or equivalent is required.
2. Minimum 1 year of experience in a related field.
3. Experience with building projects in the construction industry is essential.
4. Proficiency in AutoCAD is a must.

Skills Required
Troubleshooting, Construction, Hardware, Electrical, Building Services, Compliance, Project Management, Networking, Python, Engineering Design, AutoCAD, Team Player, Cabling, Java, Linux, Electronics, Commissioning, Software Development, Mechanical Engineering
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Product Support Specialist

Marina Bay Bausch Health

Posted 3 days ago

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Join our global diversified pharmaceutical company enriching lives through our relentless drive to deliver better health outcomes to our patients. We are all in it together to make a difference. Be a part of a culture that doesn't just wait for change but actively creates itwhere your skills and values drive our collective progress and impact.
**Description:** The Solta Product Support Specialist provides 1st level troubleshooting and technical support to customers and assists the country business units with complaint input and resolution. The Product Support Specialist is required to be technically knowledgeable in all of Soltas product offerings, and be capable of providing technical support and RMA logistics in a professional and courteous manner with the overall goal of maximizing customer satisfaction. .
**Reports To: Business Director**
**Principle Responsibilities and Duties:**
_Note: The following are meant to be representative but not necessarily all inclusive of the duties and responsibilities for this position title._
+ Provide effective hardware, software and consumable troubleshooting assistance to Solta customers, via phone and email.
+ Utilize, FAQs, Solution Scripting Guides and Knowledge Bases.
+ Assist Solta Service team with Solta product repair advice including field and depot repair.
+ Document all support activities (Cases) in the Product Support database (Salesforce.com/ServiceMax).
+ Manage all details of a Case from start to finish, ensuring effective and timely resolution, case closure and customer satisfaction.
+ Identify and escalate reliability issues and trends to Manager for immediate action or for future improvement.
+ Learn all product support processes and identify opportunities for process streamlining and improvement.
+ Develop and help implement strategies to increase customer satisfaction.Perform special projects as directed by Manager.
+ Coordinate and work closely with other teams and departments.
+ Repair products and verify the safety and effectiveness of a product after repair.
+ Produce and sign repair records.
+ **Experience, Education, Training, Traits:**
+ Two years' previous product support call center experience, preferably in a medical device environment.
+ High School diploma or equivalentrequired.
+ AA degree orvocationaltechnical schoolcertification preferredand / or equivalent related experience.
+ Exceptional customer communication and customer care skills.
+ Excellent technical, analytical, interpersonal, verbal, organizational and communication skills.
+ Proficiency with MS Excel, Word, etc.
+ Quick, high productivity contributor.
**Language and Verbal Skills**
Must speak fluent English. Multiple language skills for effectively communication with customers from multiple APAC countries is highly desirable. Individual must have excellent verbal and written communication skills and a demonstrated ability to communicate clearly and professionally.
**Math Skills**
Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
**Analytical and Reading Skills**
Ability to read, analyze, interpret and assist in the creation and refinement of company procedures. Ability to define problems, collect data, establish facts, draw valid conclusions and report on findings.
**Physical Requirements**
While performing the duties of this job, the employee may be required to perform lifting tasks of up to 10 pounds for short durations. Duties of this job may involve standing and/or walking for extended periods of time. Duties also involve daily keyboard data entry. Specific vision abilities required by this job include close vision.
**Work Environment**
Most work will be performed in an office environment. The noise level in the work environment is usually low to moderate.
**Safety**
Solta Medical is committed to the health and safety of our employees. We expect that all employees will perform their responsibilities while maintaining a safe, cooperative, and productive work environment, thus ensuring the health and safety of themselves and others.
We are an Equal Opportunity Employer. We are committed to building diverse teams, representative of the patients and communities we serve, and we strive to create an inclusive workplace that cultivates collaboration.
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Cloud Support Specialist

Singapore, Singapore TD Bank

Posted 3 days ago

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Job Description

**Work Location** :
Singapore, Singapore
**Hours:**
40
**Line of Business:**
Technology Solutions
**Pay Details:**
We're committed to providing fair and equitable compensation to all our colleagues. As a candidate, we encourage you to have an open dialogue with a member of our HR Team and ask compensation related questions, including pay details for this role.
**Job Description:**
**Department Overview:**
The Cloud Operations team, under Cloud Platform, provides escalated production technical support for all of TD Bank (TDBFG) Private Cloud managed technologies; is accountable for day to day technology routines/maintenance in support of enhanced availability of TDBG services.
We are creating new opportunities to continue to support our Private Clouds, Cloud Service Layers and Automation Factory.
**Job Description / Accountabilities:**
Reporting into Cloud Infrastructure Cloud Operations, the Cloud Support Specialist will be responsible for providing operational support for Platforms and Infrastructure hosted on TD's cloud services. This includes Private Clouds, Cloud Service Layers and Vendor Management. The role requires familiarity with ITIL processes (change, incident, and problem) and availability for off-hours escalated support. The successful candidate must operate professionally and transparently within the ITS organization, as well as with other divisions within TD.
The Cloud Support Specialist will be responsible for Development to Production Cloud IaaS support and processes. This in order to ensure quality, performance and availability of our hosted services. This feeds into one of TD's strategic objectives to deliver continued, secure and highly available systems to TDBG customers and clients. The successful candidate must have demonstrated ability to learn new technologies and processes, resolve incidents and solving problems by collaborating with others.
As strong technical team member, the candidate provides guidance and support for TD Bank Private Clouds, Cloud Service Layer and VMWare Cloud technology. Additionally, the Support team is empowered to collaborate within Engineering, Architecture, IT Audit, and Technology Solutions partners to deliver continuous improvements. The end result will advance and integrate with the existing Cloud Infrastructure support model to produce an ITIL compliant ecosystem that minimizes human interactions in support of true cloud solutions.
**Resolving tickets**
+ Provide planning, communication, and reporting of day-to-day ticket metrics and longer term tactical objectives
+ Level 2 support of TD business line Cloud infrastructure including IaaS/Containers across all production and test environments.
+ Manage non-standard/complex P1, P2 (Major Incidents), and P3 and P4 incidents and service requests
+ Ensure customer service satisfaction and enable continuous improvements
+ Oversee higher complexity operational and preventive maintenance tasks
+ Manage complex remedial and unscheduled urgent changes
+ Able to be accessible via a mobile device to support on-call escalations.
**Re-occurring responsibilities**
+ Drive root cause analysis on repeatable incidents to help prevent issues in the future
+ Creation of support documentation and scripts
+ Oversee vendor's service delivery and escalation
+ Provide operational consultancy for future-state technologies
+ Support change management process
+ Prioritize activities to align with compliance, regulatory requirements and business objectives.
+ Keep informed of technology solutions initiatives and IT direction across TDBFG in order to provide strong support to the businesses
**Qualifications / Skills / Experience:**
Qualifications include good communication (both written and oral) and interpersonal skills. Candidate must be organized, self motivated, as well as a team player and be able to participate in the knowledge transfer of information with peers and management.
**Technical skills include:**
+ Primary Skills Required:
+ OS - RHEL/Windows
+ Python-Powershell-Bash (Developer mindset)
+ CI/CD/Pipeline Technologies - Terraform / Jenkins / XLR / VRA
+ ITIL processes (change, incident, and problem)
+ Comfortable with Agile methodology
+ Thorough problem determination skills to troubleshoot issues
+ Secondary Skills (Nice to haves):
+ Openstack Technologies
+ VMWare Cloud Technologies
+ DEVOPS Thought Process - Code mindset - automate everything
+ Rundeck
+ HashiCorp Vault
+ Understanding of config management technologies such as Salt / Ansible
**Who We Are**
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.
**Our Total Rewards Package**
Our Total Rewards package reflects the investment we make in our colleagues to help them, and their families achieve their well-being goals. Total Rewards at TD includes a base salary and several other key plans such as health and well-being benefits, including medical coverage, paid time off, career development, and reward and recognition programs.
**Additional Information:**
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.
**Colleague Development**
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.
**Training & Onboarding**
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.
**Interview Process**
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
**Accommodation**
If you require an accommodation for the recruitment / interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.
Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.
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IT Support Specialist

Singapore, Singapore Kuehne+Nagel

Posted 3 days ago

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Job Description

**It's more than a job**
In this IT role, you will manage, develop, and support the technology infrastructure that powers Kuehne+Nagel's global systems and operations. This contribution is vital to making both special and ordinary moments in the lives of people a reality. In fact, your work enables our teams to deliver fresh fruit, time-sensitive healthcare products and much more to people all around the world. Working in IT at Kuehne+Nagel contributes to more than we imagine.
**‎**
The IT Specialist is responsible for providing comprehensive technical support across the organization, ensuring the smooth operation of end-user devices, IT infrastructure, and related systems. This role supports day-to-day user needs, manages endpoint configurations, and assists in maintaining core infrastructure components such as servers, networks, and storage. In addition, the IT Specialist contributes to IT procurement processes, asset tracking, and general administrative tasks to support the overall efficiency and effectiveness of the IT function. The position plays a key role in maintaining a secure, reliable, and user-focused IT environment aligned with organizational goals.
**How you create impact**
+ Provide technical support to end users via phone, email, chat, or in person.
+ Troubleshoot and resolve issues related to desktops, laptops, mobile devices, printers, and other peripherals.
+ Install, configure, and maintain operating systems, software applications, and hardware components following corporate standards.
+ Manage endpoint devices using corporate provided tools such as RMM/MDM/EMM platforms.
+ Ensure infrastructure and endpoint security through patch management, access controls, and compliance with IT policies and data protection guidelines.
+ Maintain accurate documentation of support requests, resolutions, asset inventory (hardware and software), network diagrams, configurations, and standard operating procedures
+ Collaborate with other IT team members to escalate and resolve complex issues.
+ Assist in onboarding and offboarding processes, including device provisioning and decommissioning.
+ Participate in IT projects and initiatives related to infrastructure upgrades, system rollouts, and process improvements
+ Based on business requirements, design, implement, and maintain network and other IT infrastructure components, including physical and virtual servers, storage systems, and backup solutions, ensuring corporate standards are consistently applied.
+ Monitor performance bottlenecks (e.g. network bandwidth or resources on servers), troubleshoot connectivity issues to ensure high availability and reliability, and propose improvements.
+ Collaborate with vendors and service providers for infrastructure implementations, upgrades and support.
+ Participate in disaster recovery planning and testing.
+ Provide support for escalated issues.
+ Assist in IT procurement processes, including sourcing, evaluating, and purchasing hardware, software, and services.
+ Coordinate with vendors for quotes, deliveries, and support agreements.
**What we would like you to bring**
+ Proficiency in troubleshooting hardware and software issues on desktops, laptops, mobile devices, and peripherals.
+ Strong knowledge of Windows and mobile OS platforms.
+ Familiarity with servers, storage systems, networking (LAN/WAN/Wi-Fi), and backup solutions.
+ Understanding of patch management, antivirus, access controls, and compliance with IT policies.
+ Ability to evaluate, source, and manage IT hardware, software, and vendor relationships.
+ Written and verbal communication, including technical writing skills in English.
+ Good communication and collaboration skills, listening and negotiation skills are required.
+ Structured and methodical way of working and professional appearance.
+ Experience in the logistics or transport business is preferred.
**What's in it for you**
As an employer, Kuehne+Nagel stands for equal opportunity and we are committed to diversity in our teams with regards to people with disabilities. We believe that you can make a valuable contribution to Kuehne+Nagel and look forward to receiving your application.
**Who we are**
Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.
As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.
We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.
Kuehne + Nagel is an equal employment/affirmative action employer. If you require an accommodation for any part of the online application process due to a disability, please contact the Employee Services HR Help Desk at during the hours of 8:00am - 5:00pm EST; Monday through Friday or via e-mail at: with the nature of your request. We will answer your inquiry within 24 hours.
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