1,013 Freight Forwarding jobs in Singapore

Job Overview

• The role of a Customer Service Executive in Freight Forwarding involves managing sea and air import and export shipments, liaising with clients, carriers, transporters, and agents.

Responsibilities include preparing booking confirmations, Bills of Lading, and invoices for clients, as well as handling inquiries and bookings via phone and email.

The ideal candidate will have experience in Shipping/Logistics within the freight forwarding industry and excellent communication and interpersonal skills.

Key Qualifications:

• Experience in Shipping/Logistics within the freight forwarding industry is preferred.
• Excellent communication and interpersonal skills, with the ability to handle inquiries and negotiations diplomatically.
• Basic understanding of international trade, shipping regulations, and documentation.
• Ability to problem-solve and provide timely resolution to customer issues.

Application Process:

• Submit your application by clicking the APPLY button or through any other suitable method.

We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days.

Job Title: Freight Forwarding Professional

As a key member of our team, you will be responsible for coordinating shipment schedules, bookings, and document preparation required for international shipping. You will ensure accurate and timely data entry for tracking shipments, processing orders, and providing quotes to clients.

• Experience in shipping/logistics within the freight forwarding industry is preferred.
• Excellent communication and interpersonal skills, with the ability to handle inquiries and negotiations diplomatically.
• Basic understanding of international trade, shipping regulations, and documentation.
• Ability to problem-solve and provide timely resolution to customer issues.

This role offers a permanent position with a competitive salary package. You will have the opportunity to work closely with customs brokers and develop strong relationships with clients.

As a successful candidate, you will be responsible for preparing reports on customer needs, problems, interests, competitive activities, and potential for new products and services. You will also be expected to perform any other ad-hoc duties as assigned by your manager.

• Respond to customer inquiries through phone, email, and other communication channels.
• Prepare and process quotations and other sales-related documents for airfreight, seafreight, logistics, and CBT.
• Generate weekly and monthly reports as required.
• Troubleshoot and resolve issues such as damaged cargo, billing discrepancies, and other logistics concerns.
• Coordinate with internal teams, including outdoor sales, operations, finance, and customer service, to ensure smooth operations.
• Support the outdoor sales team in generating new business and maintaining strong customerHandle customer inquiries via phone, email, and other communication channels.
• Prepare and process quotations and sales-related documents for airfreight, seafreight, logistics, and CBT.
• Compile and submit weekly and monthly reports as required.
• Identify and resolve issues related to damaged cargo, billing discrepancies, and other logistics concerns.
• Coordinate with internal teams, including outdoor sales, operations, finance, and customer service, to ensure seamless workflow.
• Assist the outdoor sales team in acquiring new business and maintaining existing customer relationships.

• Proactive, positive, and solutions-oriented mindset.
• Strong communication and interpersonal skills.
• Willingness to learn, adapt, and take initiative.
• Ability to work under pressure and handle overtime if needed.
• Able to work independently while collaborating effectively in a team. relationships.

• Positive, proactive, and optimistic attitude.
• Strong communication and interpersonal skills.
• Proficiency in English.
• Willingness to learn, improve, and take initiative.
• Ability to work under pressure and handle overtime when necessary.
• Capable of working independently while also being a strong team player.
• Basic knowledge of Microsoft Excel is an advantage.
• Relevant experience in customer service and the freight forwarding industry is preferred.

Project Coordinator Job Description:

">
• Oversee the movement and management of general cargo and project shipments, ensuring optimal operational control and cost-effectiveness in commercial aspects.
• Assist in preparing RFQs and tenders with competitive pricing and detailed proposals to clients.
• Act as the primary point of contact for clients, partners, and offices regarding project operations-related matters.
• Manage the global shipment of various cargo types, including out-of-gauge and heavy-lift cargo, ensuring efficient logistics and supply chain management.
• Coordinate and negotiate with subcontractors, securing competitive rates from potential partners and suppliers.
• Monitor and calculate project profits, providing accurate financial reports and analysis.
• Support the sales team with offers and proposals, contributing to business growth and development.
• Supervise loading and discharging operations at ports, customer sites, and jobsites, ensuring smooth execution and minimal disruptions.
• Provide administrative support in daily business activities in a global business environment, maintaining high standards of professionalism and expertise.
• Assist local and regional management with reporting and strategic planning, contributing to business strategy and decision-making.

">
• At least 2 years of professional experience with completed training in freight forwarding.
• Proven track record of successfully executed logistics operations, coordination, and management.
• Strong knowledge of freight forwarding, experience in ocean freight, air freight, including break bulk.
• Proficiency in Microsoft Word and Excel, Cargowise is an advantage.

As a vital team member, this role involves delivering exceptional service to customers through expert air freight solutions. A minimum of 1 year of experience in freight forwarding or logistics is required, along with strong communication skills.

• Quote and propose customised air freight solutions to meet customer needs
• Coordinate with airlines on rates and bookings for efficient shipment management
• Communicate effectively with customers regarding export shipment instructions and booking updates
• Liaise with vendors including DG specialists, fumigation services, and marine insurance providers
• Prepare detailed job sheets for Operations to ensure seamless follow-up on shipments
• Monitor and track shipment status and uplift in real-time
• Perform thorough job costing and resolve any issues that may arise ensuring timely resolution

• Minimum education: Diploma or equivalent qualification
• At least 1 year of working experience in freight forwarding or logistics
• Self-motivated and customer-focused mindset
• Excellent verbal and written communication skills
• Strong team player with ability to collaborate effectively

This role requires the candidate to have a deep understanding of freight forwarding and logistics processes, as well as excellent communication and organisational skills. If you are a motivated and customer-oriented individual looking for a challenging opportunity, apply now.

This is an exciting opportunity to work as a Customer Service Executive in the logistics industry.

As a key member of our team, you will be responsible for handling customer shipments and providing exceptional customer service.

• Handle customer inquiries and resolve issues efficiently
• Coordinate with vendors and transporters to ensure smooth delivery of goods
• Provide support to the sales department and assist in documentation and invoicing processes

• Relevant working experience in logistics or a related field is preferred
• Diploma in Logistic or a relevant discipline is also desirable
• Training provided for the right candidate

We are looking for a motivated and results-driven individual who can thrive in a fast-paced environment. If you have what it takes to succeed in this role, please apply now.

Please see salary range Do not apply if not within your acceptance.

Small-size Freight Forwarding company hiring for Operations position. Main business include Sea Freight FCL, LCL, Breakbulk, RORO.

• 5 days work week, Mon - Fri, 9:00 am - 5:30 pm.
• Rotational work from home shift.
• Small, supportive and flexible family-style work environment.
• Not required to be in excessive formal office wear on a daily basis.
• Flexible and people-centric company management.
• Even before Covid, staff are allowed to work from home on rotation basis as long as they are accountable and able to perform their duties in trustworthy and timely manner.
• NOT suitable for completely freshmen due to being small company with limited manpower and resources for training.
• NOT suitable for calculative indiviuals who refuse to help out for ocassional urgent case after work hours due to nature of industry.

Hiring only experienced and confident candidates of the following criterias :-

• Able to handle freight and logistics operations coordination and paperwork independently with minimum supervision.
• Licensed to declare customs permits for export and imports.
• Familiar and able to use Sysfreight (sysmagic) system.

Job scope includes :-

• Making FCL/LCL/RORO bookings with carriers and co-loaders.
• Liaising with clients on cargo consolidation.
• Liaising with vendors (i.e. transporters, hauliers, stuffing warehouses, etc) on cargo readiness and/or deliveries.
• Liaising with overseas agents (e.g. sending pre-alerts, checking rates, etc).
• Invoicing.
• General CS duties such as communicating with clients, emailing BLs/DOs, arranging dispatch, etc.

As a logistics specialist in the air freight industry, you will play a pivotal role in ensuring smooth cargo movement from booking to final delivery.

• Cargo Coordination
• Work closely with airlines, ground handlers, transporters, and customs brokers to coordinate inbound and outbound shipments.
• Monitor flight schedules and resolve any issues that may arise.
• Documentation & Compliance
• Prepare and verify shipping documentation such as air waybills, invoices, packing lists, and permits.
• Ensure compliance with regulatory requirements, including those set by customs authorities.
• Customer Service & Communication
• Communicate with clients and agents to update shipment status, provide quotations, and resolve inquiries.
• Act as a point of contact for urgent or time-sensitive shipments.
• Operational Efficiency
• Track and trace shipments using freight systems and portals.
• Propose improvements to standard operating procedures to enhance speed, cost-effectiveness, and accuracy.
• Problem Resolution
• Investigate and handle exceptions such as cargo discrepancies, claims, or delays.
• Provide post-shipment support, including claims processing and corrective action reporting.
• Team & Facility Coordination
• Work closely with warehouse and handling agents at Changi Airfreight Centre to manage loading/unloading schedules.
• Ensure cargo is stored and handled according to airline and regulatory guidelines.