2,063 Operations Managers jobs in Singapore

Manager, Business Operations Management

Singapore, Singapore Nanyang Technological University Singapore

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Job Description

Overview
NTU Innovation and Entrepreneurship (I&E) advances cohesive and collaborative relationships across various innovation drivers within the NTU community. It seeks to accelerate the University’s efforts in translating scientific discoveries, innovation and creative work into technological and social entrepreneurship activities that benefit industry and society.
The Manager (Business Operations Management) drives digital transformation and operational excellence in NTU I&E by developing integrated digital systems and data-driven insights. The position will champion the automation of key business processes and the digitisation of standard operating procedures (SOPs) — building a future-ready, data-driven, and efficient innovation ecosystem that supports startups, partners, and the wider university community.
Responsibilities
Digital Transformation and Systems Management: Drive the strategy, development, and implementation of digital tools and workflows to support and scale I&E engagements, technology commercialisation, and venture-building activities.
Architect and manage a centralised system for tracking, coordinating, and reporting on all innovation and entrepreneurship initiatives. Define and enforce frameworks for data integrity, access protocols, and usage policies to ensure system health and data accuracy.
Develop and maintain a comprehensive data architecture and interactive dashboards to establish data-driven insights for partnerships in NTU I&E.
Identify and implement system enhancements to improve operational efficiency and stakeholder experience.
Data & Performance Analytics: Develop and manage grant/management reporting system for NTU I&E.
Utilise advanced data analytics to track performance, identify emerging trends, and derive actionable insights.
Leverage data for strategic communications. Implement tools to continuously collect and analyse data on website traffic, email campaigns, social media, and event performance. Utilise ongoing insights to optimise future marketing efforts and communication strategies.
Operational Excellence and Governance: Streamline and automate key business processes.
Develop and enforce digital solutions for managing facility usage, promoting spaces and events, and facilitating connections between startups, external partners and university resources.
Maintain and digitise internal standard operating procedures (SOPs). Ensure all processes and data management systems align with university governance and funding agency requirements, supporting seamless internal audits and approval processes.
Ad-hoc initiatives and projects undertaken by the Office may also be included.
Requirements
Bachelor's degree or higher in Engineering, Science or Business from a recognised university and a minimum of eight years of relevant work experience.
Proficient in Microsoft Office applications, including Word, PowerPoint, and Excel. Advanced Excel skills and familiarity with data visualisation platforms such as Power BI or equivalent dashboard tools will be an advantage.
Good working knowledge in key administrative processes.
An understanding of the innovation and entrepreneurship environment and/or the education landscape is an added advantage.
Relevant administrative experience in a university or publicly funded institution/agency is highly desirable, particularly in roles that involve liaising with internal departments, senior management, and external funding bodies.
Experience in change management, or in managing leads, databases, and customer relationship management (CRM) systems for tracking and reporting purposes, will be an advantage.
Hands-on experience in designing and implementing dashboards for management reporting (e.g., using Power BI or Excel Pivot Tables) is a plus.
Excellent interpersonal and communication skills, both verbal and written.
Strong analytical and problem-solving skills, planning and organisational abilities.
Strong project management skills, with the ability to manage multiple projects simultaneously and meet deadlines.
Demonstrated ability to ensure accuracy and quality in data reporting.
Self-motivated, resourceful and flexible in adjusting and responding to changing priorities.
Ability to work independently and as a team; demonstrated ability to take initiative to drive the effective implementation of projects while fostering a strong team spirit.
Ability to manage multiple stakeholders, multi-task and deliver with quality and timeliness.
Organised and meticulous with an eye for details.
Strategic thinker and ability to work with complexity and high degree of uncertainty and change.
Successful candidate can look forward to a rewarding career at NTU with ample opportunities for growth and development.
We regret that only shortlisted candidates will be notified.
Hiring Institution: NTU
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Manager, Business Operations Management

Singapore, Singapore Nanyang Technological University

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Job Description

Manager, Business Operations Management page is loaded# Manager, Business Operations Managementlocations:
NTU Main Campus, Singaporetime type:
Full timeposted on:
Posted 8 Days Agojob requisition id:
R NTU Innovation and Entrepreneurship (I&E) advances cohesive and collaborative relationships across various innovation drivers within the NTU community. It seeks to accelerate the University’s efforts in translating scientific discoveries, innovation and creative work into technological and social entrepreneurship activities that benefit industry and society.The Manager (Business Operations Management) drives digital transformation and operational excellence in NTU I&E by developing integrated digital systems and data-driven insights. The position will also champion the automation of key business processes and the digitisation of standard operating procedures (SOPs) - building a future-ready, data-driven, and efficient innovation ecosystem that supports startups, partners, and the wider university community.**Responsibilities:***Digital Transformation and Systems Management** Drive the strategy, development, and implementation of digital tools and workflows to support and scale I&E engagements, technology commercialisation, and venture-building activities.* Architect and manage a centralised system for tracking, coordinating, and reporting on all innovation and entrepreneurship initiatives. Define and enforce frameworks for data integrity, access protocols, and usage policies to ensure system health and data accuracy.* Develop and maintain a comprehensive data architecture and interactive dashboards to establish data-driven insights for partnerships in NTU I&E.* Identify and implement system enhancements to improve operational efficiency and stakeholder experience.*Data & Performance Analytics** Develop and manage grant/management reporting system for NTU I&E.* Utilise advanced data analytics to track performance, identify emerging trends, and derive actionable insights.* Leverage data for strategic communications. Implement tools to continuously collect and analyse data on website traffic, email campaigns, social media, and event performance. Utilise ongoing insights to optimise future marketing efforts and communication strategies.*Operational Excellence and Governance** Streamline and automate key business processes.* Develop and enforce digital solutions for managing facility usage, promoting spaces and events, and facilitating connections between startups, external partners and university resources.* Maintain and digitise internal standard operating procedures (SOPs) Ensure all processes and data management systems align with university governance and funding agency requirements, supporting seamless internal audits and approval processes.Any other ad-hoc initiatives and projects undertaken by the Office.
**Requirements:*** Bachelor's degree or higher in Engineering, Science or Business from a recognised university and a minimum of eight years of relevant work experience.* Proficient in Microsoft Office applications, including Word, PowerPoint, and Excel. Advanced Excel skills (e.g., formulas, pivot tables, data analysis tools) and familiarity with data visualisation platforms such as Power BI or equivalent dashboard tools will be an advantage.* Good working knowledge in key administrative processes.* An understanding of the innovation and entrepreneurship environment and/or the education landscape is an added advantage.* Relevant administrative experience in a university or publicly funded institution/agency is highly desirable, particularly in roles that involve liaising with internal departments, senior management, and external funding bodies.* Experience in change management, or in managing leads, databases, and customer relationship management (CRM) systems for tracking and reporting purposes, will be an advantage.* Hands-on experience in designing and implementing dashboards for management reporting (e.g., using Power BI or Excel Pivot Tables) is a plus.* Excellent interpersonal and communication skills, both verbal and written.* Strong analytical and problem-solving skills, planning and organisational abilities.* Strong project management skills, with the ability to manage multiple projects simultaneously and meet deadlines.* Demonstrated ability to ensure accuracy and quality in data reporting.* Self-motivated, resourceful and flexible in adjusting and responding to changing priorities.* Ability to work independently and as a team; with a demonstrated ability to take initiative to drive the effective implementation of projects while fostering a strong team spirit.* Ability to manage multiple stakeholders, multi-task and deliver with quality and timeliness.* Organised and meticulous with an eye for details.* Strategic thinker and ability to work with complexity and high degree of uncertainty and change.Successful candidate can look forward to a rewarding career at NTU with ample opportunities for growth and development.We regret that only shortlisted candidates will be notified.Hiring Institution: NTUNTU is also home to world-class autonomous institutes – the National Institute of Education, S Rajaratnam School of International Studies, Earth Observatory of Singapore, and Singapore Centre for Environmental Life Sciences Engineering – and various leading research centres such as the Nanyang Environment & Water Research Institute (NEWRI) and Energy Research Institute @ NTU ( ).Ranked amongst the world’s top universities by QS, NTU has also been named the world’s top young university for the past seven years. The University’s main campus is frequently listed among the Top 15 most beautiful university campuses in the world and has 57 Green Mark-certified (equivalent to LEED-certified) buildings, of which 95% are certified Green Mark Platinum. Apart from its main campus, NTU also has a campus in Novena, Singapore’s healthcare district.Under the NTU Smart Campus vision, the University harnesses the power of digital technology and tech-enabled solutions to support better learning and living experiences, the discovery of new knowledge, and the sustainability of resources.For more information, visit
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Business Operations Management Intern

$30000 - $60000 Y ALCOTECH PTE. LTD.

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Job Description

Company

Alcotech Pte Ltd

Designation

Business Operations Management Intern

Date Listed

18 Jul 2025

Job Type

Entry Level / Junior Executive

Intern/TS

Job Period

From Aug 2025, For At Least 6 Months

Profession

Healthcare / Pharmaceutical / Sports

Industry

Healthcare / Fitness / Sports

Location Name

Bukit Batok, Singapore

Address

Bukit Batok, Singapore

Map

Allowance / Remuneration

$1,000 - 1,300 monthly

Company Profile

Alcotech is a company that specialises in Drug testing, Alcohol testing, Infectious Disease Kits, and Medical Device Regulatory Affairs.

Job Description

Role Overview

We are seeking a driven and detail-oriented Business Operations Management Intern to support our daily operations and enhance the efficiency of our processes. This role offers hands-on experience in operational management, marketing and sales, and process optimization, providing an excellent foundation for a future career.

Learning Outcomes

  • Analytical Skills: Develop strong problem-solving and analytical skills through process optimization and data management tasks.
  • Interpersonal Development: Enhance communication and teamwork skills by interacting with customers, logistics partners, and internal teams.
  • Operational Excellence: Gain hands-on experience in business operations management and logistics coordination, with a focus on process efficiency.

Responsibilities

  • Assist in the daily management of business operations, including logistics coordination, process improvement, and task execution.
  • Manage marketplace orders and maintain accurate, up-to-date product listings across all sales platforms to ensure smooth order fulfillment and customer satisfaction.
  • Respond to customer inquiries and coordinate with relevant teams to ensure timely and satisfactory issue resolution.
  • Work closely with logistics partners to ensure the safe and efficient handling of goods.
  • Take charge of maintaining accurate and dynamic product listings across various online sales platforms, empowering our customers with comprehensive information at their fingertips.
  • Assist in drug testing operations when required.
  • Execute comprehensive diagnostic tests on malfunctioning Alcohol Testers to ensure optimal functionality.
  • Tackle diverse operational tasks as they arise, playing a vital role in optimizing the efficiency and effectiveness of our business.

Requirements

  • Keen interest in business operations and logistics
  • Proactive, organized, and able to handle multiple tasks
  • Strong communication skills and attention to detail
  • Able to commit to a full-time internship for at least 3 months

Work Environment

  • Office working environment
  • Monday - Friday, 9 am - 6 pm

Our office is located at:

25 Bukit Batok Crescent

09-13 The Elitist

Salary

$,000 - 1,300 monthly

Application Instructions

If you are interested, please send your resume to

Apply for this position

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Deputy Director, Business Operations Management

$200000 - $250000 Y Nanyang Technological University

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Job Description

The Vice President Research (VPR) Office oversees research at NTU, with a commitment to research excellence and positive societal impact. The office devises and implements NTU's research strategy whilst addressing Singapore's national priorities. We also develop research-related policies and coordinate research-related operations at the university level. The incumbent plays a leading role in driving and implementing research strategies and initiatives, principal coordinator across multiple university departments and academic entities to develop the administrative instruments necessary to ensure the delivery of strategic research / initiative outcomes and lead the administrative functions of the VPR Office.

Responsibilities

  • Drive key strategic initiatives together with Associate Vice Presidents of the VPR office and Centre Directors of University-level research centres.
  • Oversee risk and governance of university-level research centres. Review research agreements involving overseas collaboration partners to establish if further risk assessment is required; and to see through risk assessment and the development of mitigation measures.
  • Provide support to research strategies and initiatives including gathering, mapping, and analysing research expertise, proposals, meeting briefs / minutes, supporting research collaborations, coordinating review, and coordinating visits / workshops.
  • Work synergistically with stakeholders to coordinate the formulation and development of policy and procedural papers in relation to the implementation of new initiatives and/or revision of existing policies/guidelines that guide research activity across NTU.
  • Enable oversight of VPR Office on university-level research centres, establishing a coordinated and integrated process among the various departments such as Human Resource, Finance and IT in harmonizing the list of research institutes between regulation and systems.
  • Facilitate the process of opening new university-level research centers and/or close research centre.
  • Using analytics to review the performance of research centres and recommend improvements.
  • Work closely with Finance to review budget submissions.
  • Part of the working committee to review new space requests, renewals, and keep an oversight of newly big-funded projects requiring space.

Requirements

  • A minimum of a Master's degree, preferably Ph.D. degree with R&D background in a field relevant to organization's focus area.
  • Additional certifications in Leadership, Project Management, or related areas could be advantageous.
  • At least 5-10 years of experience in a leadership or management role within research, academic, or similar setting, demonstrating a track record of strategic planning and successful project delivery.
  • Proven experience in influencing and collaborating with a diverse range of stakeholders and research teams.
  • Ability to see the big picture, formulate strategies, and translate them into actionable plans.
  • Exceptional ability to communicate clearly and persuasively, both in writing (e.g., drafting whitepapers and guidelines, making slides) and verbally, across different levels of the organization.
  • Strong analytical skills and the ability to navigate complex challenges, making informed decisions under pressure. This includes a keen attention to detail, ensuring that all aspects of a problem are considered and addressed, which is critical for developing thorough and effective solutions, especially for sensitive issues.
  • Capacity to quickly learn and adapt to new subject areas and changes in the national landscape.
  • Excellent administrative skills and fully competent in MS Office applications and databases.
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Assistant Director, Business Operations Management

$120000 - $240000 Y Nanyang Technological University

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Job Description

Established as a partnership between Nanyang Technological University (NTU) and the National Healthcare Group (NHG), the Asian Centre for Health Behavioural Insights & Interventions (HABITS) aims to improve population health through multidisciplinary and translational research to support interventions, policy and programmes; strengthen national capabilities through the integration of translational research into health intervention processes; and increase Singapore's regional and international profile as a centre of excellence for health behavioural sciences. This centre seeks a candidate for Assistant/Associate Director, to lead the centre's administration. This high-level role involves managing complex stakeholder relationships, fostering partnerships, overseeing multi-stakeholder projects, and representing the centre on regional and global platforms. The successful candidate will play a pivotal role in shaping the centre's growth, building its reputation, and delivering measurable impact. The Assistant Director will play a pivotal role in overseeing the operations of the research centre, including the execution of the centre's strategy, fostering local and regional partnerships, securing research funding, and organising academic and community events. The ideal candidate will be a dynamic leader with strong organisational skills, a passion for research and behavioural health, and the ability to manage complex projects.

Key Responsibilities

  • Lead the implementation of the research centre's mission, objectives and targets.
  • Oversee financial planning, budgeting, and reporting to ensure compliance and accountability.
  • Identify and secure funding opportunities from grants, partnerships and commercialisation.
  • Develop relationships with academic, industry, government, and community partners in Singapore and across Asia.
  • Provide mentorship, guidance, and professional development opportunities for team members.
  • Set performance expectations, monitor progress, and drive team alignment with organisational goals.
  • Collaborate with researchers, clinicians and university stakeholders to drive innovative research.
  • Represent and promote the research centre at local and international meetings and conferences.
  • Host and facilitate high-level discussions with stakeholders and present the centre's achievements nationally and internationally.
  • Manage daily operations, including budgets, expenses, resources, etc.
  • Track and analyse the research centre's key performance indicators.
  • Lead projects, ensuring smooth and timely deliverables across stakeholders.
  • Promote and communicate the research centre's achievements, research and societal impact through publications, presentations and media engagement.
  • Manage the centre's public image, overseeing media relations and social media communication.
  • Develop and manage the research centre's digital brand assets, including websites, blogs and social media.
  • Maintain a database of partners and participants for continuous engagement and relationship management.
  • Undertake any additional duties as required by the research centre's directors.

Job Requirements

  • At least a Bachelor's degree, preferably in public health, health communication, psychology or business.
  • At least 10 years of professional experience, with 5 years of experience in leadership and supervisory roles.
  • Demonstrated experience in stakeholder engagement and multi-stakeholder project management.
  • Proven track record of securing partnerships and advancing organisational goals locally and internationally.
  • Provide support in strategic thinking, leadership, administrative and project management skills.
  • Strong communication and interpersonal skills, with at least 2.5 years of experience in media and public relations.
  • Proficiency in financial planning, reporting, and compliance.
  • Knowledge of healthcare and research landscape in Singapore.
  • Bias to efficiency, inclusiveness and timeliness.
  • Proven track record of supporting strategic and collaborative relationships with diverse stakeholders, including governments, academe, industry and international bodies across Asia.

We regret to inform that only shortlisted candidates will be notified.

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Assistant Director, Business Operations Management

Singapore, Singapore Nanyang Technological University Singapore

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Job Description

Assistant Director, Business Operations Management
Join to apply for the
Assistant Director, Business Operations Management
role at
Nanyang Technological University Singapore
Assistant Director, Business Operations Management
Join to apply for the
Assistant Director, Business Operations Management
role at
Nanyang Technological University Singapore
Established as a partnership between Nanyang Technological University (NTU) and the National Healthcare Group (NHG), the Asian Centre for Health Behavioural Insights & Interventions (HABITS) aims to improve population health through multidisciplinary and translational research to support interventions, policy and programmes; strengthen national capabilities through the integration of translational research into health intervention processes; and increase Singapore’s regional and international profile as a centre of excellence for health behavioural sciences. This centre seeks a candidate for Assistant/Associate Director, to lead the centre’s administration. This high-level role involves managing complex stakeholder relationships, fostering partnerships, overseeing multi-stakeholder projects, and representing the centre on regional and global platforms. The successful candidate will play a pivotal role in shaping the centre’s growth, building its reputation, and delivering measurable impact. The Assistant Director will play a pivotal role in overseeing the operations of the research centre, including the execution of the centre’s strategy, fostering local and regional partnerships, securing research funding, and organising academic and community events. The ideal candidate will be a dynamic leader with strong organisational skills, a passion for research and behavioural health, and the ability to manage complex projects.
Key Responsibilities
Lead the implementation of the research centre’s mission, objectives and targets.
Oversee financial planning, budgeting, and reporting to ensure compliance and accountability.
Identify and secure funding opportunities from grants, partnerships and commercialisation.
Develop relationships with academic, industry, government, and community partners in Singapore and across Asia.
Provide mentorship, guidance, and professional development opportunities for team members.
Set performance expectations, monitor progress, and drive team alignment with organisational goals.
Collaborate with researchers, clinicians and university stakeholders to drive innovative research.
Represent and promote the research centre at local and international meetings and conferences.
Host and facilitate high-level discussions with stakeholders and present the centre’s achievements nationally and internationally.
Manage daily operations, including budgets, expenses, resources, etc.
Track and analyse the research centre’s key performance indicators.
Lead projects, ensuring smooth and timely deliverables across stakeholders.
Promote and communicate the research centre’s achievements, research and societal impact through publications, presentations and media engagement.
Manage the centre’s public image, overseeing media relations and social media communication.
Develop and manage the research centre’s digital brand assets, including websites, blogs and social media.
Maintain a database of partners and participants for continuous engagement and relationship management.
Undertake any additional duties as required by the research centre’s directors.
Job Requirements
At least a Bachelor’s degree, preferably in public health, health communication, psychology or business.
At least 10 years of professional experience, with 5 years of experience in leadership and supervisory roles.
Demonstrated experience in stakeholder engagement and multi-stakeholder project management.
Proven track record of securing partnerships and advancing organisational goals locally and internationally.
Provide support in strategic thinking, leadership, administrative and project management skills.
Strong communication and interpersonal skills, with at least 2.5 years of experience in media and public relations.
Proficiency in financial planning, reporting, and compliance.
Knowledge of healthcare and research landscape in Singapore.
Bias to efficiency, inclusiveness and timeliness.
Proven track record of supporting strategic and collaborative relationships with diverse stakeholders, including governments, academe, industry and international bodies across Asia.
We regret to inform that only shortlisted candidates will be notified.
Hiring Institution: NTU
Seniority level
Seniority level Director
Employment type
Employment type Full-time
Job function
Job function Management and Manufacturing
Industries Higher Education
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Assistant Director, Business Operations Management

Singapore, Singapore Nanyang Technological University

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Job Description

Assistant Director, Business Operations Management
Assistant Director, Business Operations Management
Apply locations NTU Main Campus, Singapore time type Full time posted on Posted Yesterday job requisition id R
Established as a partnership between Nanyang Technological University (NTU) and the National Healthcare Group (NHG), the Asian Centre for Health Behavioural Insights & Interventions (HABITS) aims to improve population health through multidisciplinary and translational research to support interventions, policy and programmes; strengthen national capabilities through the integration of translational research into health intervention processes; and increase Singapore’s regional and international profile as a centre of excellence for health behavioural sciences. This centre seeks a candidate for Assistant Director, to lead the centre’s administration. This high-level role involves managing complex stakeholder relationships, fostering partnerships, overseeing multi-stakeholder projects, and representing the centre on regional and global platforms. The successful candidate will play a pivotal role in shaping the centre’s growth, building its reputation, and delivering measurable impact. The Assistant Director will oversee the operations of the research centre, including the execution of the centre’s strategy, fostering local and regional partnerships, securing research funding, and organising academic and community events. The ideal candidate will be a dynamic leader with strong organisational skills, a passion for research and behavioural health, and the ability to manage complex projects.
Key Responsibilities
Lead the implementation of the research centre’s mission, objectives and targets
Oversee financial planning, budgeting, and reporting to ensure compliance and accountability
Identify and secure funding opportunities from grants, partnerships and commercialisation
Develop relationships with academic, industry, government, and community partners in Singapore and across Asia
Provide mentorship, guidance, and professional development opportunities for team members
Set performance expectations, monitor progress, and drive team alignment with organisational goals
Collaborate with researchers, clinicians and university stakeholders to drive innovative research
Represent and promote the research centre at local and international meetings and conferences
Host and facilitate high-level discussions with stakeholders and present the centre’s achievements nationally and internationally
Manage daily operations, including budgets, expenses, resources, etc.
Track and analyse the research centre’s key performance indicators
Lead projects, ensuring smooth and timely deliverables across stakeholders
Promote and communicate the research centre’s achievements, research and societal impact through publications, presentations and media engagement
Manage the centre’s public image, overseeing media relations and social media communication
Develop and manage the research centre’s digital brand assets, including websites, blogs and social media
Maintain a database of partners and participants for continuous engagement and relationship management
Undertake any additional duties as required by the research centre’s Directors
Key Requirements
Master’s degree or PhD degree, preferably in public health, health communication, psychology or business
At least 20 years of professional experience, with 10 years of experience in leadership and supervisory roles
Demonstrated experience in stakeholder engagement and multi-stakeholder project management
Proven track record of securing partnerships and advancing organisational goals locally and internationally
Advanced strategic thinking, leadership, administrative and project management skills
Strong communication and interpersonal skills, with at least 5 years of experience in media and public relations
Proficiency in financial planning, reporting, and compliance
Knowledge of healthcare and research landscape in Singapore
Bias to efficiency, inclusiveness and timeliness
Proven track record of developing strategic and collaborative relationships with diverse stakeholders, including governments, academe, industry and international bodies across Asia
We regret to inform that only shortlisted candidates will be notified.
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About the latest Operations managers Jobs in Singapore !

Business Operations Manager

Singapore, Singapore $60000 - $120000 Y MAPPED PTE. LTD.

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Job Description

Company Overview:

Our client is a prominent, locally grown F&B business dedicated to delivering premium food and beverage concepts to the Singaporean foodies. They have also expanded to a lifestyle brand with close to 10 outlets in Singapore. With a commitment to excellence and a passion for providing exceptional service, they have established themselves as a leader in the local F&B scene.

Job Summary:

We are looking for an analytical, business savvy Business Operations Manager to join our client's expanding team. This role is well suited for someone with a driven, entrepreneurial mindset looking to take on both strategic and operational functions for a business and take full ownership of 1-2 stores under the brand in a strong business partnering role.

Key Responsibilities:

  • Drive daily café operations, service quality, and team performance across 1-2 outlets
  • Develop and implement sales, cost, and growth strategies to optimize profitability
  • Use data (e.g. sales trends, customer demographics) to refine offerings and drive revenue
  • Lead staff hiring, training, and development to build a strong team and service culture
  • Maintain vendor relationships, manage inventory, and control operational costs
    Ensure compliance with health, safety, and quality standards across stores

Requirements:

  • A Bachelor's Degree in Business or related fields from a reputable university is mandatory
  • Proven experience of at least 2-3 years in business operations or data/ growth driven roles, and ideally some operational experience in an F&B set up, is highly advantageous
  • Entrepreneurial, hands on and go getter attitude, and service quality oriented mindset
  • Analytical and data-driven with the ability to translate metrics into tangible business goals and priorities
  • Ability to learn quickly and adapt to a fast paced environment, working both independently and collaboratively
    Good communication skills and leadership abilities

This role is perfect for a candidate who is commercially and operationally astute while possessing a knack for data analysis and people management. You will have the opportunity to learn a business from the ground up while also being part of an exciting, growth-driven, positive environment at one of the leading cafes in the local hemisphere.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. By submitting your application, you give us permission to store and use your data for recruitment purposes in accordance with our privacy policy.

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Business Operations Manager

$90000 - $120000 Y Valuemax Group Ltd

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Job Description

Role Summary:

We are looking for a Business Operations Manager to help improve the way our business runs across several core operational units. This is a cross-functional, problem-solving role focused on identifying inefficiencies, implementing improvements, and supporting long-term scalability.

This role sits outside day-to-day execution. Instead, you'll work closely with senior leadership to observe processes, surface bottlenecks, and lead improvement projects that strengthen visibility, control, and productivity across the business.

If you're someone who thinks clearly, spots weak points in systems, and enjoys quietly making things better — this role was made for you.

Key Responsibilities:

Operational Improvements & Systems Thinking

  • Observe workflows across departments and identify areas for improvement
  • Propose, design, and implement changes that improve efficiency, control, or scalability
  • Work on both process (workflow/SOP) and tooling (forms, systems, reporting) improvements

Visibility & Data Support

  • Help define what good performance looks like, and how to track it
  • Build simple tools or work with internal teams to improve visibility and reporting
  • Spot trends, issues, or inconsistencies and follow through on resolution

Cross-Functional Collaboration

  • Work closely with department managers to understand friction points
  • Ensure improvement projects are implemented smoothly and consistently
  • Build relationships and influence without formal authority

CEO / Leadership Support

  • Act as a thought partner and project driver for the CEO and senior team
  • Take high-level ideas and turn them into actionable, grounded execution
  • Provide progress updates, insights, and reflections to leadership regularly

Growth Potential:

  • This is a high-visibility role with potential to grow into a senior operations or strategy position, depending on performance and business needs.
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Business Operations Manager

$80000 - $120000 Y LHN PARKING PTE. LTD.

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Job Description

We are looking for a Business Operations Manager to lead daily operations across our parking facilities, ensuring top performance, customer satisfaction, and profitability. This role involves managing staff, systems, finances, and strategic initiatives to drive efficiency and high-quality service across all car park locations. The ideal candidate is a strong leader, data-driven, and experienced in operations management, vendor coordination, and compliance with local parking regulations.

Key Responsibilities:

Operational Management

  • Oversee day-to-day operations across multiple car park sites to ensure smooth functioning.
  • Implement and monitor Standard Operating Procedures (SOPs) for parking operations, cash collection, maintenance, and customer service.
  • Coordinate with site supervisors, attendants, and technical teams to ensure service reliability and minimal downtime.
  • Monitor utilisation rates, occupancy, and revenue performance across sites.

Team Leadership

  • Recruit, train and coach parking staff.
  • Conduct performance reviews and foster a culture of accountability and service excellence.

Financial Oversight

  • Develop and manage operating budgets, cost controls, and monthly reporting.
  • Identify revenue enhancement opportunities (e.g., dynamic pricing, promotions, partnerships).
  • Track KPIs such as occupancy rates, collection efficiency, and customer satisfaction.

Customer & Stakeholder Engagement

  • Handle customer complaints and resolve conflicts professionally.
  • Maintain strong relationships with tenants, landlords, property managers, and corporate clients.
  • Lead outreach and sales initiatives to maximize occupancy and revenue.

Strategic Planning

  • Develop and implement operational policies and procedures.
  • Lead projects such as process improvements.

Qualifications and Skills:

  • Diploma in Facilities Management or related field.
  • 3–5 years' experience in operations management, preferably in parking, property, or facilities management.
  • Strong leadership, communication, problem-solving, and strategic thinking skills.
  • Proficient in Microsoft Office; knowledge of parking systems and financial software a plus.
  • Valid driver's license with a clean record.
  • Data-driven decision-making and familiarity with local parking regulations.
  • Experience in vendor management and contract negotiation.
  • Ability to work independently and collaboratively in a fast-paced environment.
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