2,796 Retail jobs in Singapore

Job Title: Retail & Sales Operations Manager (Investment-grade precious metals)

Working hours: Mon - Fri / 8am-530pm

Role Overview

You will lead the retail sales channel—including budgeting, performance, after sales support, store operations, event coordination, and strategic initiatives. The role demands deep knowledge of investment-grade precious metals, high-value product handling, and multi-store operational excellence.

Key Responsibilities

Sales Performance & Profitability

• Establish and manage annual sales budgets for the retail shop channel.

• Monitor daily, weekly, and monthly store performance; initiate corrective action plans as needed.

• Analyse sales trends, set realistic targets, and develop strategies to grow revenue and margin. The suite of products sold is investment-focused and high-value.

• Drive improvements in sales conversion rate, average transaction value, and customer retention through both in-store and after sales initiatives.

• Manage store-level budgets and operating costs without compromising service quality.

• Collaborate with product teams on merchandising and promotions designed to support investment-focused products.

• Work jointly with marketing to effectively execute promotional campaigns and product launches in stores.

Store Operations & Standards

• Oversee consistent adherence to company policies, operational procedures, and brand standards across stores.

• Maintain high standards of store appearance, cleanliness, and presentation.

• Implement inventory control including ordering, receiving, stock rotation, stocktakes, and loss prevention, particularly for high value items.

• Ensure compliance with local regulations (e.g. workplace safety, fire safety, consumer protection, MOM guidelines).

• Conduct regular store audits for compliance and efficiency, driving corrective actions as required.

• Coordinate store maintenance, renovations, and upgrades, ensuring minimal operational disruption.

• Ensure efficient and accurate use of POS systems and retail technologies.

• Team Leadership & Development

• Recruit, train, and supervise retail teams, cultivating a high-performance, customer-focused culture.

• Conduct on-site training covering product knowledge, service, policies, and post-purchase support procedures.

• Manage staffing levels, rostering, leave approvals, and team morale.

• Perform regular staff performance appraisals, coaching, and run improvement plans when needed.

Customer Experience & After Sales

• Uphold exceptional customer service standards across all stores, ensuring staff are knowledgeable about investment-grade products and after sales processes.

• Address escalated customer concerns or complaints and provide effective resolutions.

• Oversee after sales engagement including follow-up, satisfaction checks, and ongoing customer relationship management.

• Gather and analyse customer feedback to inform service enhancements and retention strategies.

Visual Merchandising

• Develop and maintain visually compelling merchandising guidelines for high-value product displays.

• Collaborate with store teams to ensure consistency and quality in execution across retail locations.

Inventory Management & Security

• Implement and enforce stringent security protocols for storage and handling of investment-grade items.

• Conduct regular inventory reconciliations to minimize shrinkage and discrepancies.

Events & Ad Hoc Projects

• Plan and manage retail events, such as product showcases, and/or exclusive client experiences.

• Handle ad hoc projects such as pop up activations, promotional roadshows, or store launches.

• Coordinate cross functional teams and external partners to deliver seamless execution of planned events and sudden opportunities.

Reporting & Analysis

• Prepare detailed reports on sales performance, operational metrics, after sales outcomes, event ROI, and store efficiency.

• Analyse data—sales, footfall, conversion rate, shrinkage, customer satisfaction—and provide actionable recommendations to senior management.

Requirements

• Bachelor’s degree in Business, Retail Management, Finance, or a related field.

• Minimum of 5 years in retail or operations management with exposure to investment-grade precious metals or related financial products.

• Proven track record managing P&L, budget planning, and delivering measurable sales growth in high value retail environments.

• In-depth understanding of investment precious metals markets, including product features, market trends, and compliance requirements.

• Strong customer-service and after sales skills, with experience in post purchase support and retention strategies.

• Experience planning and executing events or in-store promotions, coordinating logistics and measuring ROI.

• Ability to handle ad hoc operational work and respond flexibly to emerging opportunities or issues.

Core Competencies

• Commercial and financial acumen: proficient in interpreting sales data, managing margins, and optimizing financial performance.

• Data & analytics orientation: confident in using KPIs to steer strategy and operations.

• Leadership & people management: skilled in team development, coaching, and performance management.

• Operational excellence: organized, detail-oriented, and adept at juggling multiple priorities.

• Retail technology know-how: experience with POS, inventory systems, and analytics platforms.

• Customer centric mindset: excellent communication and conflict resolution skills.

• Regulatory & risk awareness: experience managing compliance related to high value product retail.

• Event & ad hoc execution: proven ability to lead special projects and retail events successfully.

Please submit your updated resume in Word format by using the Apply Now Button.

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.

Tel: 6950 9741

Email:

EA License Number: 02C4944

Registration Number: R1106021

Posting Personnel: Sherry Yeoh Xianni

Ref: RY66348X

E-Commerce Product Manager - Post-purchase page is loadedE-Commerce Product Manager - Post-purchase Apply locations Singapore time type Full time posted on Posted Yesterday job requisition id JR2025006062

Joining Razer will place you on a global mission to revolutionize the way the world games. Razer is a place to do great work , offering you the opportunity to make an impact globally while working across a global team located across 5 continents. Razer is also a great place to work, providing you the unique, gamer-centric #LifeAtRazer experience that will put you in an accelerated growth, both personally and professionally.

Responsibilities:

• Post-Purchase Product Ownership:
  • Define and lead the product strategy and roadmap for post-purchase experiences across web, mobile, and other channels.
  • Collaborate with development teams to prioritize the backlog and ensure timely, high-quality feature delivery.
  • Conduct user acceptance testing (UAT) to validate functionality and customer experience.
• Order Tracking & Communication:
  • Improve customer transparency and communication from purchase to delivery.
  • Optimize order confirmation emails, SMS notifications, tracking pages, and estimated delivery updates.
• Returns & Exchanges:
  • Streamline returns and exchange processes to reduce customer friction and operational costs.
  • Enhance self-service capabilities while maintaining a positive customer experience
• Cross-Functional Leadership:
  • Work closely with design, engineering, CX, logistics, marketing, legal, and operations teams to ensure cohesive post-purchase experiences.
  • Align product initiatives with backend systems and third-party logistics (3PL) partners.
• Analytics and Reporting:
  • Define and track key metrics (e.g., NPS, delivery satisfaction, return rates, support ticket volume).
  • Deliver insights and regular reports to stakeholders, identifying performance gaps and opportunities for improvement.
• Compliance and Security:
  • Ensure post-purchase experiences meet relevant regulatory, privacy, and security standards.
  • Collaborate with IT and security teams to maintain secure transaction environments.
• Perform other duties as assigned.

• Bachelor's degree in Business, Marketing, Computer Science, or related field.
• 5+ years of product management experience, preferably in e-commerce, logistics, or fulfillment.
• Background in logistics, supply chain, or CX automation
• Demonstrated success in building or optimizing post-purchase experiences.
• Solid understanding of customer experience (CX), logistics, and supply chain principles.
• Strong data-driven decision-making skills; experience with metrics, KPIs, and customer insights.
• Excellent communication, collaboration, and stakeholder management abilities.
• Familiarity with e-commerce platforms and tools (e.g., SAP Commerce Cloud, Salesforce Commerce Cloud).
• Experience working with 3PLs, shipping APIs, returns/exchange platforms, or order tracking software.

Are you game?

At Razer, you'll be at the forefront of the most exciting industry in the world — gaming. Evolving forms of gaming require evolving forms of hardware, software and services. That’s where Razer comes in, offering innovative top-of-the-line products and services to allow gamers to fully immerse in the ultimate gaming experience.

Getting onboard Razer will place you on a global mission to bring gamers closer to the games they love. Razer is a place to do great work, offering you the opportunity to be a part of a global team across 11 countries. Whether you are a hardcore evangelist who breathe life to the latest and greatest gaming gear or a behind-the-scene hero who runs our global operations, you are assured of a career-changing quest that transcends time zones and culture with one single spell: For Gamers. By Gamers.

The journey towards phenomenal-ness won’t come easy. However, we will excel because gamers rely on teamwork. We achieve greatness because we are wicked problem-solvers and tenacious in clinching victories in all that we do. It is the team that makes Razer where it is today and will continue to bring Razer to even greater heights.

Razer is proud to be certified as a Great Place to Work in both United States and Singapore. This is a testament to our commitment to make your quest at Razer a rewarding one

We are seeking a motivated and detail-oriented Retail Operations Executive to join our dynamic team. In this role, you will gain hands-on experience in both retail operations, contributing to various tasks such as visiting retail outlets, managing product merchandising, coordinating promotional activities, and executing in-store events. Your responsibilities will include ensuring optimal product presentation, managing inventory, providing excellent customer service, and supporting sales performance analysis.

Job Description :

Retail Operation Management -

• Outlet visits: Visit assigned supermarkets and pharmacies to provide excellent service, fostering strong customer relationships to secure orders for all products.
• Merchandising: Ensure all company products, especially core SKUs, are well merchandised with adequate stock levels on shelves and in the warehouse.
• Merchandising tactics: Implement effective merchandising tactics, including product positioning, cross-selling, and upselling techniques.
• Coordination: Liaise and coordinate with internal and external staff for product ordering.
• Promotional setup: Promptly set up promotional displays, update POS materials, and ensure correct pricing displays during promotional periods.
• FIFO implementation: Implement First-In-First-Out (FIFO) practices to maintain product freshness and regularly check near-expired stocks to minimize trade returns.
• Quality Control: Monitor expired/expiring stock, product defects, and quality issues.
• Feedback: Provide regular feedback on product sales performance, store and display issues, and competitor activities to the Sales Representative.
• Return Collection: Manage the collection of expired products from stores.
• Event management: Oversee and manage monthly atrium sales events, including setup, stock management, and sales.
• Provided weekly updates to HQ on floor promotions that were scheduled to go live, as well as ongoing in-store promotions
• Liaised with the Finance department on administrative matters such as raising CSR, RA (Return Authorizations), and processing sales adjustments in cases of discrepancies.
• Provided monthly updates to HQ by tallying and reporting the current SOH (Stock on Hand).

PO Processing & retailers’ support -

• Process daily PO generated by retailers, issue invoices via SAP system and coordinate with sales team and supply chain for delivery
• Assist to manage retailers’ eStore on coordinating with retailers to ensure product images/description are aligned with brand guideline
• Assisted in monthly PO (Purchase Order) closing to ensure timely

E-commerce Operation Management -

• Reporting: Generate daily sales reports
• Assisting: Assist in managing e-commerce tasks during stock take.
• Team Collaboration: Collaborate with internal teams to handle daily customer requests, ensuring alignment with project timelines and deliverables.
• Backend Operations: Oversee store backend operations, including product listing, price changes, order execution, and employee access management.
• Additional Duties: Undertake any other duties or responsibilities as required.

Education and Experience

• At least a Diploma holder/ ITE Graduates
• Knowledge of merchandising will be an added advantage
• Able to handle heavy loads.
• Positive and growth mindset
• Able to write, speak & understand simple English.
• Ability to multi-tasking

Working days: 5 days a week (Mon to Fri / 9am – 6pm) and able to commit 1 weekend per month for atrium event

This website is operated, hosted and managed by Williams Lea Limited ("Williams Lea Tag") of 55 Wells Street, London, W1A 3AE.

The Graphic Designer role develops creative and effective design solutions for customer materials through both print and digital media.

We're proud of our roots.

From our humble beginnings as a print shop in London, to our position today as a global leader in Marketing and Communications services. Our business is built on a strong heritage, great relationships and a talented team.

Today we have one purpose, to create value for our clients by working smarter with fewer resources, enhancing efficiencies, improving their customer's experience and strengthening their brand reputation.

Our clients and their customers have always been at the heart of everything we do. Our long-term partnerships, great relationships and exceptional employees have been the driving force behind our success.

We're always looking for energetic, friendly and organized individuals to join our exciting retail team to assist customers by helping them find products, completing purchases and create an overall enjoyable shopping experience for all customers!

Primary Duties

• Ensure each customer is provided with exceptional service

• Promote a proactive approach to exceeding customer expectations

• Set a positive example by demonstrating excellent attendance and productivity

• Assist in controlling inventory by replenishing products on a daily basis

• Report customer suggestions to supervisors on a daily basis

• Clean and straighten the store throughout the day

• Continually work to gain a high level of product expertise

• Promote a safe work environment

Job Requirements:

• Enthusiastic about IT products

• Possess the ability to work effectively with others in a team oriented environment

• Excellent interpersonal communication skills

• Basic computer knowledge & internet navigation skills

• Knowledge of IT trends, brands and styles

• Possess a sense of urgency and self-motivation

• Must be a great sales leader with excellent skills in driving store sales

• Must be flexible to work retail hours, weekends and public holidays

As a retail leasing professional, you will be responsible for identifying and engaging potential tenants through strategic market research, effective networking, and proactive outreach. In a managerial role, you will also guide and mentor the team while overseeing the execution of leasing strategies to maximise rental income and optimise occupancy rates.

• Identify and prospect for potential tenants through market research, networking and outreach

• Negotiate lease terms for new leases and renewals

• Finalise lease agreements and other leasing-related documentation

• Conduct competitive market research and analysis to understand current trends in the real estate industry

• Liaise with tenants and building occupants on leasing and tenancy related matters

• Diploma in Real Estate, Business or any other relevant disciplines

• Preferably with 3 years of experience in retail/commercial leasing

• Good negotiation and communication skills

• Ability to build rapport with diverse stakeholders

• Candidates with no experience are welcome to apply for the role

Assistant Director - Retail page is loadedAssistant Director - Retail Apply locations Singapore time type Full time posted on Posted 30+ Days Ago job requisition id 24120064

Eastspring is a global asset manager with Asia at its core. We create a culture in which diversity is celebrated and inclusion assured, for our colleagues, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and in exchange, we support our people's career ambitions. We pledge to make Eastspring a place where you can Connect, Grow and Succeed.

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KEY ACCOUNTABILITIES

• Actively participate and assist the head of department (HOD) to develop the organisation’s distribution strategy
• Execute the organisation’s intermediary distribution strategy in Singapore as part of group strategy
• Drive sales, FUM and revenue growth for organisation’s distribution business
• Able to work independently to expand distribution network, deepen relationships and drive new sales flows
• Implement effective sales and servicing strategy to ensure high customer satisfaction level
• Work closely with Client Servicing Team to deliver service excellence to clients and partners and to assist with customer due diligence to ensure fulfilment of regulatory obligations and relevant company policies
• Work closely with Marketing Team and Client Portfolio Managers (CPM) to develop high quality marketing and sales materials which demonstrate Eastspring's credibility
• Work with Product Team to strategise on developing products suited for group distribution business
• Be an active participant in the industry, participate in external conferences and key client events.
• To create and promote a client focused culture in the company,
• Act as role model and demonstrate PruWays values and behaviour
• Work in partnership with regional and global teams to implement effective sales/distribution strategy
• Demonstrate strong investment knowledge and be the trusted advisor for clients
• Foster close and effective working relationship with internal stakeholders to maintain high standard of service pledge to all key clients
• Work in partnership with regional and global teams to effectively implement sales strategy for client relationships
• Share best practices within the team and coach/mentor junior members
• Equip with knowledge on sales process and KYC / KYD / CDD procedures

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QUALIFICATIONS AND EXPERIENCE

• Degree qualification, preferably with CFA or post-graduate degree in Finance.
• Minimum 10 years of relevant experience.
• The role requires strong motivation to drive sales growth, work independently while collaborating with team members, and to apply the right business judgment when setting priorities and direction.
• The role requires an understanding of the organisation structure and will be working closely with colleagues across the group.
• The role must also establish close working relationships with key stakeholders in locally, regionally, and globally.
• Require strong business acumen to grow group wholesale distribution business.
• Require strong investment knowledge with deep understanding of financial markets to drive sales.
• Manage time and priorities effectively to achieve business growth.
• Require strong communication skill to convey Eastspring strategy among teams and key stakeholders.

Eastspring is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.

• Retail Industry (Sports)
• 5 Days, Retail Hours, 44 Hours
• Basic salary up $3000 + Commission + Bonus
• East / Central Area

Key Responsibilities:

• Deliver exceptional customer service and elevate the in-store experience.
• Act as a brand ambassador to educate customers on products and technologies.
• Maintain visual merchandising standards and store cleanliness.
• Support daily store operations including inventory, replenishment, and cashier duties.
• Achieve sales targets and contribute to team success.

Requirements:

• Prior experience in retail, sportswear, or lifestyle brands is an advantage.
• Passionate about sports, fitness, and delivering great customer service.
• Energetic, outgoing, and a strong team player.
• Willing to work on weekends and public holidays (5-day rostered shift).
• Able to thrive in a fast-paced, customer-first environment.

Role overview

The ASSOCIATE DIRECTOR (STORE FLOW AND INVENTORY TECHNOLOGY) is a senior leadership role responsible for overseeing the strategic development, implementation, and continuous optimization of forecasting and replenishment capabilities across FairPrice Group’s retail and supply chain operations.

Reporting directly to the Director of Technology and Innovation, Supply Chain , this role will lead cross-functional teams to drive the adoption and integration of advanced solutions for inventory management, Order optimisation, demand forecasting, and replenishment (F&R) processes. The incumbent will also provide strategic oversight and operational excellence to deliver scalable and high-impact outcomes.

This role requires exceptional leadership skills, a deep domain understanding of supply chain and store retail operations, and the ability to engage with senior leadership across the FairPrice Group to align priorities and deliver value. The ideal candidate will be a strategic thinker with hands-on experience in implementing and managing best-in-class Auto replenishment and Inventory platforms, coupled with strong stakeholder management and communication capabilities.

Key Responsibilities

Strategic Leadership

• Develop and execute the strategic roadmap for forecasting and replenishment systems, ensuring alignment with organizational goals and supply chain priorities.
• Provide leadership and guidance to teams managing both tracks, fostering collaboration and ensuring delivery excellence.
• Serve as a trusted advisor to in senior leadership across supply chain and FairPrice Group, offering insights and recommendations on the supply chain initiatives.

End to End Solution Implementation & Optimization

• Oversee the evaluation, selection, and end to end implementation of third-party tools such as Blue Yonder, Relex, and other F&R platforms along with ERP systems (SAP).
• Ensure seamless integration of end to end auto replenishment and Inventory solutions with existing supply chain systems, including WMS and POS platforms.
• Drive continuous improvement by identifying and implementing enhancements to forecasting accuracy and replenishment efficiency.

Cross-functional Collaboration

• Partner with business stakeholders, including supply chain, Store inventory leadership, category management, IT, and store operations, to define requirements and ensure alignment.
• Act as a key liaison between technical teams, business units, and senior leadership to facilitate clear communication and alignment on priorities.
• Resolve dependencies and roadblocks, ensuring that initiatives are delivered on time and within scope.

Team Leadership & Development

• Lead, mentor, and inspire a team of product managers, engineers, and consultants working on forecasting and replenishment initiatives.
• Cultivate a culture of innovation, collaboration, and continuous learning within the team.
• Align team goals with organizational objectives, fostering accountability and performance excellence.

Stakeholder Engagement

• Represent the technology and innovation function in senior leadership forums, providing updates, insights, and recommendations on Auto Replenishment and inventory initiatives.
• Effectively communicate complex technical concepts in business-friendly language to drive stakeholder alignment and buy-in.
• Build and maintain strong relationships across supply chain and FairPrice Group leadership.

Performance Monitoring & Reporting

• Define and monitor key performance indicators (KPIs) to assess the success of forecasting and replenishment initiatives.
• Prepare and present regular reports to senior leadership, highlighting progress, challenges, and opportunities for improvement.

Qualifications

• 10+ years of experience in supply chain, demand forecasting, replenishment, or related functions, with at least 5 years in a leadership role.
• Proven expertise in implementing and managing third-party auto replenishment and inventory platforms such as SAP, Blue Yonder, Relex, Oracle RPAS, o9, or Anaplan.
• Strong domain understanding of supply chain operations, including order management and optimisation, category dynamics, inventory management, and replenishment processes.
• Experience working with cross-functional teams and senior leadership to align priorities and deliver results.
• Excellent communication and stakeholder management skills, with the ability to present complex ideas to both technical and non-technical audiences.
• Demonstrated success in leading large-scale implementations and driving organizational change.
• Solid knowledge of AI/ML principles as they apply to forecasting, with the ability to guide their application in retail and supply chain contexts.
• Strong analytical and strategic thinking skills, with the ability to identify opportunities and drive innovation.

You would be a great fit if…

• You are a seasoned leader with a proven track record of driving impactful outcomes in supply chain technology.
• You excel at balancing strategic vision with operational execution, ensuring that initiatives deliver measurable value.
• You thrive in a dynamic, fast-paced environment and are skilled at managing multiple priorities simultaneously.
• You are a strong communicator who can engage with stakeholders at all levels, from technical teams to C-suite leadership.
• You have a passion for leveraging technology to transform forecasting and replenishment processes and improve customer experiences.
• You are committed to developing and empowering your team, fostering a culture of innovation and collaboration.