359 Application Support jobs in Singapore

The candidate will provide level 2 support for the core banking system of the bank.

The application includes modules related to accounting, back office transactions, payments, risks, and reporting for local regulators or the Head Office in Paris.

The candidate will be involved in customization, integration testing phases, and documenting solutions, with a focus on integrating the Real-Time Payments System, Products, and ensuring adherence to bank policies.

Main responsibilities include understanding requirements in close interaction with project stakeholders, collaborating with technical IT specialists, and ensuring the integration of the new tool with the existing enterprise application ecosystem of the bank.

Contribute to analyzing, resolving, and providing technical support, maintain high standards of delivery quality, participate in technical discussions, and propose solutions based on industry best practices.

Prepare and maintain support documentation including process flows, user stories, functional test cases, and integration tests.

Technical knowledge required includes UNIX servers and applications built on JAVA/J2EE in a Unix environment, Windows servers and applications management in Windows environment, understanding of relational database systems like Sybase, Oracle, and MSSQL, knowledge of messaging systems such as WebSphere MQ, and good understanding of DevOps with experience in configuration management tools like Ansible or Puppet.

• Entry level

• Full-time

• Information Technology

• IT Services and IT Consulting

This job posting appears active and is not expired.

The candidate will provide level 2 support for the core banking system of the bank.

The application includes modules related to accounting, back office transactions, payments, risks, and reporting for local regulator or Head Office in Paris.

Candidate will involve in customization, integration testing phases and document solutions, with a focus on integration of Real-Time Payments System, Products and adherence with bank policies.

Main responsibilities include:

1. In close interaction with the projects stakeholders, candidate will understand requirements.
2. Collaborate with technical IT specialists.
3. Ensure integration of the new tool with existing enterprise application ecosystem of the bank.
4. Contribute in analyzing, resolving and providing technical support.
5. Contribute to maintaining a high standard of delivery quality.
6. Participate in technical discussions and propose solutions based on industry best practices.
7. Prepare and maintain support functional documentation with process flows, user stories, functional test cases, integration tests etc.

Technical:

• Knowledge on UNIX servers and applications built on JAVA/J2EE in Unix environment.
• Knowledge on WINDOWS servers and applications management in WINDOWS environment.
• Understanding of Relational Database Systems like Sybase, ORACLE, and MSSQL.
• Knowledge on messaging systems such as WebSphere MQ.
• Good understanding of DevOps, with experience on at least one of the configuration management tools, like Ansible, Puppet.
• Very good understanding of application system design, development, testing, deployment, and maintenance.
• Management of requests coming from support + MOE (Development), infrastructure teams, coordinating with different teams (mainly Support Teams + Infrastructure Teams) with the primary objective of keeping applications up and running.

Job Description:

1. Service & Support for Vertical Probe Cards

2. Liaise with customer & factory on the cards issue

3. Compile of Investigation Report/ Tracker/ Monthly Report

4. Support for DOE (Design of Experiment) or evaluations either by customer initiated or Technoprobe Asia

5. Pin replacement onsite

Requirements:

- Able to run on 12-hour shift (Night shift: 9pm to 9am OR 9am to 9pm)

- Need to station at customer site

- Minimum NITEC in Electronics/Mechatronics

- Fresh or 1-2 years working experience working in the Semicon Industry

- Possess basic electronics and troubleshooting skills

- Able to start immediately

Seeking an experienced Application Support Analyst to oversee monitoring, incident management, and continuous improvement of critical Capital Markets applications. This role involves close collaboration with business users, development, and infrastructure teams to ensure system reliability and high-quality service.

Key Responsibilities:

• Implement and maintain application monitoring in collaboration with development teams.
• Manage daily/monthly batch processes and support overnight operations during Singapore business hours.
• Handle user requests, incidents, and service tickets (L1/L2 support) for trading, risk, and back-office systems.
• Generate and analyze reports on data quality, particularly during monthly risk cycles.
• Maintain knowledge bases and contribute to long-term issue resolution with development teams.
• Drive continuous improvements, automation, and non-functional monitoring requirements.

Qualifications:

• 2+ years of experience in application support, preferably in Capital Markets.
• Strong knowledge of trade lifecycle and financial products (FX, Bonds, IRD, etc.).
• Proficient in SQL, Unix/Linux scripting, XML, PL/SQL, MQ, Control-M.
• Familiar with monitoring tools like ITRS Geneos and Elasticsearch.
• ITIL certified with strong analytical, communication, and troubleshooting skills.
• Proactive, self-motivated, and able to perform under pressure.

Work Hours:

• 8:45 AM – 6:30 PM (Singapore Time)
• Weekend/on-call support as needed.

"Sanderson-iKas" is the brand name for iKas International (Asia) Pte Ltd, a company incorporated in Singapore under Company UEN No.: 200914065E with EA license number 16S8086.

Website:

My client who is a technology company is supporting the education industry and looking for an application support. Please find the details below!

Responsibilities:

3rd line support

• Provide 3rd line support
• Provide 3rd line support in
• Resolve incident tickets
• Working with the RM Assessment Helpdesk to provide documentation to marking centres for markers to resolve their own technical issues.
• Answering any queries from centre supervisors regarding use of the products
• Logging any issues that cannot be resolved in a ticketing system and escalating to the relevant resolver group.
• Floor-walking in peak periods managing your time between a number of marking centres in Singapore to provide support to those centres who may need it most.

Working with Helpdesk, the wider Technical Ops teams and Development teams. This will also require liaison with a third party who will host the solution from Singapore and a third party who will provide the scanning solution and service.

Technical configuration and exam session preparation

• Working with both the customer and internal teams to ensure that the data and application are set up to deliver the exam session.
• Ensuring that the correct monitoring is in place
• Ensuring the customer data is correct and set up

Out of hours on call

There will be a standby structure, 9am-6pm standard working hours. Only activated (through email or phone) if there is a major disruption.

Qualifications:

5+ years experience of Azure Cloud, MS SQL, Application Support and Infrastructure Maintenance

If you fit the bill or find someone suitable who might be open to opportunities, feel free to reach out and click apply now or send your updated CV to for a private and confidential discussion. Speak soon!

EA Reg Number: R22107188

EA License Number: 07C3924

Company Registration No: 200609504D

About Us

Do you have a keen and methodical eye for solving complex puzzles? Are you confident in handling numbers? Do you enjoy navigating data to create meaningful tables and graphs? If so, the role of an Application Support Analyst (ASA) might be perfect for you!

As an ASA, you will be essential in maintaining data integrity, collaborating with Software Developers to ensure smooth business operations, and providing quality service to end users. Join us and become part of our team!

What an Application Support Analyst does at Titansoft

• Design reporting systems with web applications to gather and present data
• Integrate web applications with database or API-driven back-ends
• Detect, restore, and proactively prevent data anomalies in databases and data warehouses
• Devise and implement automated processes to streamline user tasks
• Create visual metrics for business performance
• Collaborate with team members to solve challenging problems
• Perform tasks assigned by supervisors

What we look for in an Application Support Analyst

• Diploma/Bachelor's Degree in Computer Science, IT, or related fields. Fresh graduates and self-taught programmers are welcome!
• Strong analytical and problem-solving skills to manage data anomalies
• Ability to work independently and be proactive
• Attention to detail and commitment to high-quality work
• Excellent communication skills and team spirit
• Willingness to travel occasionally

• Basic knowledge of C#, SQL, .NET Framework, Databases, TDD
• Understanding of industry best practices like TDD and Clean Code

• 18 days of annual leave, increasing with tenure
• Competitive salary and bonuses
• Flexible working hours
• Comprehensive insurance
• Wellness and recreational funds
• Fully stocked pantry
• Learning and development programs
• Fun company events and outings

Discover why working at Titansoft is a unique experience. Join us!

1. The Candidate will be responsible for ensuring all application systems remain in good working order.
2. The Candidate is expected to support new application systems when they become operational.
3. The Candidate should perform routine checks diligently and escalate anomalies to the Project Manager. They should also show initiative in troubleshooting alongside system engineers, DBAs, and outsourced vendors.
4. The Candidate must follow through on issues to resolution and complete necessary documentation.
5. The Candidate will interface with helpdesk agents, end-users, support teams, and external vendors during application support and problem resolution.

• At least three (3) years of experience in IT application systems, including support and exposure to the SDLC. Experience in Singapore is preferred.
• At least three (3) years of experience with file interfaces and batch jobs, assessing downstream impacts and data flow.
• Hands-on experience in writing SQL queries for high-volume transactions.
• Experience in configuration management tools to maintain software, hardware, and system settings.
• Maintenance support experience in:

1. ASP.NET, C#, Python, Java, JavaScript, Bootstrap, HTML5, CSS, JQuery, XML, and Bootstrap.
2. Integration using RESTful web services.
3. Frameworks including .NET, Entity Framework, MVC (preferably with .NET Framework 4.7.2+).
4. Batch scripting (.bat and .vbs).

• Conceptual knowledge of cloud hosting and proficiency with major platforms such as AWS and Microsoft Azure.

Interested candidates may apply directly to with your updated CV, current, and expected salary.

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The incumbent will assist in operational tasks such as 24x7 day-to-day support, ensure stability of environments, monitor alerts, and perform incident and problem management. The incumbent will also participate in application deployments and assist external parties, e.g. addressing regular production related queries and RFIs from MAS, banks, auditors and other BCS users.

Key Responsibilities

• Primary responsible to handle all Incident tickets that are raised, through to closure
• Troubleshoot, diagnose and resolve application-related issues reported by Users, ensuring timely resolution and minimal impact on productivity
• To conduct root cause analysis of an issue and post-mortem to identify and prevent the same issue happening in future
• Documenting the solutions and workarounds for future reference
• Collaborate with various teams, including Developers and Infrastructure teams to resolve complex issues and implement long term solutions
• Assist in Operational tasks such as day-to-day support
• Escalate critical and unresolved issues to higher level support teams and actively follow up on the progress until the problem is resolved
• Report status and progress to technical lead/manager on a regular basis
• Work with the technical lead/manager to ensure the technical support provided to users/testers is within the agreed SLA (24 x 7)
• Maintain a positive mindset to provide continuous support and the application of tools for monitoring, management and optimization of support
• Participate in enhancement of the applications (including documentation and testing)
• Present and provide regular updates on work matters to team and users / customers
• Prepare/ update the relevant documentations related to the project / change appropriately
• Support application testing investigations in testing environments
• Support annual industry testing, testing regulatory requirements, VAPT (Vulnerability Assessment Pen Test), APT (Application Pen Test), APIPT (API Pen Test) in testing environments and production environments
• Assist in deploying applications to testing and production environments
• Perform standby duty (24x7) on rotational basis

Requirements

• Bachelor’s degree in Computer Science/ Engineering or its equivalent
• Good understanding of Software Development Life Cycle (SDLC)
• Good analytical and problem-solving skills
• Good oral and written communication skills
• Ability to work under pressure and to handle tight SLAs
• Self-motivated, self-starter and fast learner with ability to work independently and within a team
• Technically sound with at least 3 years of hands-on experience in Java, J2EE/JEE, Oracle, SQL/ PLSQL, Jasper report, APIs (RESTful and SOAP) and/or XML. Basic understanding of Solaris and/or Linux OS such as RHEL would be required.
• Having Unix shell scripting, RedHat Ansible knowledge, experience in AWS applications (CloudWatch, S3, RDS, EKS), IBM Connect Direct, IBM MQ, API Gateway, Apache Ignite, Solace PubSub+, ELK, micro services & containers, cloud-based architecture and/or DevSecOps technologies is a plus.
• Experience in Spring 4.x / 5.x / 6.x and Struts 2.x frameworks, SpringBoot and/or SpringBatch would be added advantage.
• Domain knowledge of Financial Clearing and Payment Systems and ISO20022 standard is a plus.

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Information Technology
• Industries Banking and Financial Services

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Developer

Qualification

1. Degree/Higher Diploma with major in Computer Science/Relevant experience
2. Minimum 5 years’ experience of IT Support preferably in Banks Treasury

Competencies

1. Experience in Kondor (Kondor+ / KGR or Fusion Risk/ Kondor Trade Processing) application issues investigation and resolving.
2. Experience in Kondor (Kondor+ / KGR or Fusion Risk/ Kondor Trade Processing) application configuration and enhancements.
3. Business and operations knowledge (ie. Forex, Money Market, Fix Income, Derivatives)
4. Proven experience in Unix/Linux scripting, SQL scripting, Web Services.
5. Experience in Microsoft SQL and scripting.
6. Experience in IBM MQ, SFTP and Batch scripting.
7. Knowledge of Sybase, Java, Web Server is a plus.
8. IT change and incident Management.
9. Operating infrastructure Knowledge (hardware, databases, operating systems, local area networks).