748 Application Support jobs in Singapore

Seeking an experienced Application Support Analyst to oversee monitoring, incident management, and continuous improvement of critical Capital Markets applications. This role involves close collaboration with business users, development, and infrastructure teams to ensure system reliability and high-quality service.

Key Responsibilities:

• Implement and maintain application monitoring in collaboration with development teams.
• Manage daily/monthly batch processes and support overnight operations during Singapore business hours.
• Handle user requests, incidents, and service tickets (L1/L2 support) for trading, risk, and back-office systems.
• Generate and analyze reports on data quality, particularly during monthly risk cycles.
• Maintain knowledge bases and contribute to long-term issue resolution with development teams.
• Drive continuous improvements, automation, and non-functional monitoring requirements.

Qualifications:

• 2+ years of experience in application support, preferably in Capital Markets.
• Strong knowledge of trade lifecycle and financial products (FX, Bonds, IRD, etc.).
• Proficient in SQL, Unix/Linux scripting, XML, PL/SQL, MQ, Control-M.
• Familiar with monitoring tools like ITRS Geneos and Elasticsearch.
• ITIL certified with strong analytical, communication, and troubleshooting skills.
• Proactive, self-motivated, and able to perform under pressure.

Work Hours:

• 8:45 AM – 6:30 PM (Singapore Time)
• Weekend/on-call support as needed.

"Sanderson-iKas" is the brand name for iKas International (Asia) Pte Ltd, a company incorporated in Singapore under Company UEN No.: 200914065E with EA license number 16S8086.

Website:

The candidate will provide level 2 support for the core banking system of the bank.

The application includes modules related to accounting, back office transactions, payments, risks, and reporting for local regulator or Head Office in Paris.

Candidate will involve in customization, integration testing phases and document solutions, with a focus on integration of Real-Time Payments System, Products and adherence with bank policies.

Main responsibilities include:

1. In close interaction with the projects stakeholders, candidate will understand requirements.
2. Collaborate with technical IT specialists.
3. Ensure integration of the new tool with existing enterprise application ecosystem of the bank.
4. Contribute in analyzing, resolving and providing technical support.
5. Contribute to maintaining a high standard of delivery quality.
6. Participate in technical discussions and propose solutions based on industry best practices.
7. Prepare and maintain support functional documentation with process flows, user stories, functional test cases, integration tests etc.

Technical:

• Knowledge on UNIX servers and applications built on JAVA/J2EE in Unix environment.
• Knowledge on WINDOWS servers and applications management in WINDOWS environment.
• Understanding of Relational Database Systems like Sybase, ORACLE, and MSSQL.
• Knowledge on messaging systems such as WebSphere MQ.
• Good understanding of DevOps, with experience on at least one of the configuration management tools, like Ansible, Puppet.
• Very good understanding of application system design, development, testing, deployment, and maintenance.
• Management of requests coming from support + MOE (Development), infrastructure teams, coordinating with different teams (mainly Support Teams + Infrastructure Teams) with the primary objective of keeping applications up and running.

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail, and supply chain.

We are currently looking to hire Application Support. This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.

Only Singaporean.

Key Responsibilities:

• Provide application L1/L2 support and system checks (CPU, disk usage, logs, services)
• Troubleshoot and resolve system and application issues, and provide on-site technical support to ensure timely resolution and minimal disruption to business operations
• Monitor application health and system alerts, escalating issues as needed
• Log incidents and service requests in the ticketing system, ensuring timely resolution
• Coordinate with L3 teams and vendors for issue escalation and follow-up
• Perform routine maintenance tasks, such as application updates, patching, and backups
• Maintain clear documentation of issues, fixes, and procedures
• Participate in system testing, deployment, and post-deployment support activities
• Assist in user access management and configuration tasks

Ideal candidate should have/ possess:

• Diploma/Degree in Electrical Engineering, Computer Science, Communications Engineering or equivalent
• Minimum 2 years in application maintenance, support or server infrastructure setup
• Experience participating in Kubernetes cluster projects, with proficiency in using relevant commands to check application logs
• Experience with at least two of the following Virtualization Technology/Platforms: VMware, Xen, KVM, OpenStack, Cloud Stack, Azure Stack
• Experience with cloud orchestration, configuration management and auto-scaling techniques
• Thorough knowledge of networking, routers, switches, and WiFi setup
• Hands on experience in deploying ceph using different file system such as object storage, rbd, cephfs storage
• Good knowledge of storage technologies, such as NAS, SAN, SDS
• Experience with automation tools such as Salt/Chef/Puppet/Ansible
• Experience with load balancing setup for TCP/IP, HTTP, DNS, routings.
• Experience in using software version control
• Knowledge of IT security standards, for instance from CIS or IM8.
• Experience in IT security policy management and enforcing IT security
• Knowledge of computer hardware components and ability to restore faulty servers to working condition.
• Experience in coding or scripting languages such as bash, windows batch script, powershell, perl, python, etc.
• Ability to install, use and configure various Linux Operating Systems, such as Redhat, Ubuntu, CentOS.

Experience in system installation planning, execution, routine

WHAT'S ON OFFER

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.

To submit your application, please apply online or email your UPDATED CV in Microsoft Word format to Your interest will be treated with strict confidentiality.

CONSULTANT DETAILS

Consultant Name: Deepa Shivakoti

Reg No: R1765546

Avensys Consulting Pte Ltd

EA Licence 12C5759

Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys' privacy policy .

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail, and supply chain.

We are currently looking to hire Application Support. This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.

Only Singaporean.

Key Responsibilities:

• Provide application L1/L2 support and system checks (CPU, disk usage, logs, services)
• Troubleshoot and resolve system and application issues, and provide on-site technical support to ensure timely resolution and minimal disruption to business operations
• Monitor application health and system alerts, escalating issues as needed
• Log incidents and service requests in the ticketing system, ensuring timely resolution
• Coordinate with L3 teams and vendors for issue escalation and follow-up
• Perform routine maintenance tasks, such as application updates, patching, and backups
• Maintain clear documentation of issues, fixes, and procedures
• Participate in system testing, deployment, and post-deployment support activities
• Assist in user access management and configuration tasks

Ideal candidate should have/ possess:

• Diploma/Degree in Electrical Engineering, Computer Science, Communications Engineering or equivalent
• Minimum 2 years in application maintenance, support or server infrastructure setup
• Experience participating in Kubernetes cluster projects, with proficiency in using relevant commands to check application logs
• Experience with at least two of the following Virtualization Technology/Platforms: VMware, Xen, KVM, OpenStack, Cloud Stack, Azure Stack
• Experience with cloud orchestration, configuration management and auto-scaling techniques
• Thorough knowledge of networking, routers, switches, and WiFi setup
• Hands on experience in deploying ceph using different file system such as object storage, rbd, cephfs storage
• Good knowledge of storage technologies, such as NAS, SAN, SDS
• Experience with automation tools such as Salt/Chef/Puppet/Ansible
• Experience with load balancing setup for TCP/IP, HTTP, DNS, routings.
• Experience in using software version control
• Knowledge of IT security standards, for instance from CIS or IM8.
• Experience in IT security policy management and enforcing IT security
• Knowledge of computer hardware components and ability to restore faulty servers to working condition.
• Experience in coding or scripting languages such as bash, windows batch script, powershell, perl, python, etc.
• Ability to install, use and configure various Linux Operating Systems, such as Redhat, Ubuntu, CentOS.

Experience in system installation planning, execution, routine

WHAT’S ON OFFER

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.

To submit your application, please apply online or email your UPDATED CV in Microsoft Word format to . Your interest will be treated with strict confidentiality.

CONSULTANT DETAILS

Consultant Name: Deepa Shivakoti

Reg No: R1765546

Avensys Consulting Pte Ltd
EA Licence 12C5759

Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys' privacy policy .

Technology Support Professional Opportunity

This is a unique chance to enhance your skills in technology support and contribute to the success of our operations.

We are seeking a dedicated individual to join our team as a Technology Support professional. This role will involve providing end-to-end application or infrastructure service delivery, ensuring operational stability and availability, and troubleshooting complex technical issues.

Key Responsibilities:

• Deliver high-quality technical support services to meet business requirements

• Collaborate with cross-functional teams to resolve technical issues and improve processes

• Stay up-to-date with industry trends and best practices to enhance technical expertise

Required Skills and Qualifications:

• Bachelor's degree in Computer Science or equivalent experience

• 2+ years of experience in a technical support role or equivalent expertise

• Strong problem-solving skills and ability to handle complex technical issues

• Proficiency in UNIX and SQL

• Experience with Splunk for monitoring and analyzing application logs and performance metrics

• Familiarity with ITIL framework principles

Benefits:

This role offers a dynamic work environment, opportunities for growth and development, and a competitive compensation package.

Others:

As a member of our team, you will have the opportunity to work on challenging projects, collaborate with experienced professionals, and contribute to the success of our organization.

In a nutshell

This gig is all about ensuring, monitoring the smooth operation and continually improving all the organization’s applications and software systems. It will involves collaborating with various departments, troubleshooting technical issues, and maintaining a high level of customer satisfaction. This is a crucial role in enhancing the overall efficiency and effectiveness of the IT services.

A day in the life

• Provide first-level technical support for end-users experiencing application-related issues, including troubleshooting, problem identification, resolution, and escalation as necessary.

• Collaborate with cross-functional teams, including developers, system administrators, and business stakeholders, to diagnose and resolve complex technical problems in a timely manner.

• Understand how our membership management system works.

• Monitor the performance and availability of applications, promptly identifying and addressing potential issues to ensure uninterrupted service.

• Manage and prioritize support requests through a ticketing system, ensuring accurate documentation and timely resolution.

• Develop and maintain a thorough understanding of the organization's applications, configurations, and processes to effectively address user inquiries and provide accurate solutions.

• Coordinate with external vendors and third-party support teams to resolve issues and ensure optimal functioning of third-party applications.

• Assist in the implementation of application updates, patches, and enhancements, ensuring minimal disruption to users while maximizing system performance.

• Contribute to the creation and maintenance of support documentation, user guides, and knowledge base articles to empower users and streamline support processes.

• Collaborate with the IT team to identify opportunities for process improvement, automation, and efficiency gains in application support and management.

• Participate in on-call rotations to provide after-hours support when necessary.

To land this gig… and your ongoing mindset

• Bachelor’s degree in computer science, Information Technology, or related field, or equivalent work experience.

• Proven experience (1-3 years) working in application support or a related technical role.

• Strong knowledge of software applications, web applications (.net), operating systems, and database systems.

• Microsoft SQL Server experience is Mandatory.

• Proficiency in troubleshooting technical issues, analysing logs, and diagnosing problems effectively.

• Excellent communication skills, both verbal and written, with the ability to convey technical information to non-technical users.

• Experience with ticketing systems like Freshdesk, Service Now, BMC required and IT service management practices.

• Ability to work collaboratively in cross-functional teams and independently as needed.

• Strong analytical and problem-solving skills, with a keen attention to detail.

• Adaptability and willingness to learn about new technologies and applications.

• IT certifications (e.g., ITIL, CompTIA A+, Microsoft Certified: Azure Fundamentals) are a plus.

• Familiarity with scripting languages or automation tools is a plus.

What success looks like

• Be Yourself – be who you really are

• Go Together – work together as one team

• Work Hard – jump in and get your hands dirty

• Dream Big – reach for the sky

And the additional key result areas for you…

• Brand Standard – be the ambassador to VA DNA

• Employee Experience – connect and collaborate with stakeholders… in a way that maximises employee engagement

• Member Experience – champion the member experience to maximise love levels

• Financial Performance – surpass profit expectations, boost memberships and control consumables

What we offer you

• One of the world’s most recognised and exciting brands

• A culture that’s all about making exercise irresistible

• Performance incentive and a place on the management team

• A free membership for you (and your buddy) to workout at our clubs

• Discounted personal training

• Special deals with our retail and service partners

• Work/life balance with flexible options

• Paid parental leave to spend time with your new little human

• Regular personal and professional development

• Confidential 24-hour support via our employee assistance program

• Fun. It’s part of our success. We prefer smiles to graphs. We like to be human rather than corporate.

Developer

Qualification

1. Degree/Higher Diploma with major in Computer Science/Relevant experience
2. Minimum 5 years’ experience of IT Support preferably in Banks Treasury

Competencies

1. Experience in Kondor (Kondor+ / KGR or Fusion Risk/ Kondor Trade Processing) application issues investigation and resolving.
2. Experience in Kondor (Kondor+ / KGR or Fusion Risk/ Kondor Trade Processing) application configuration and enhancements.
3. Business and operations knowledge (ie. Forex, Money Market, Fix Income, Derivatives)
4. Proven experience in Unix/Linux scripting, SQL scripting, Web Services.
5. Experience in Microsoft SQL and scripting.
6. Experience in IBM MQ, SFTP and Batch scripting.
7. Knowledge of Sybase, Java, Web Server is a plus.
8. IT change and incident Management.
9. Operating infrastructure Knowledge (hardware, databases, operating systems, local area networks).

Direct message the job poster from RiDiK (a Subsidiary of CLPS. Nasdaq: CLPS)

Application/Production Support Analyst

Skills: Banking IT industry support, experience in internet banking applications and mobile banking applications, L2 / L3 support in a Production Support

Job Summary

We’re looking for a Application/Production Support Analyst to support our team in Singapore. This role offers the opportunity to work on meaningful projects, collaborate with talented colleagues, and contribute to the success of a growing company. If you’re someone who takes initiative, values continuous learning, and thrives in a collaborative setting, we’d love to hear from you.

Responsibilities:

• Incident Management: Manage incidents according to defined processes and procedures, ensuring adherence to service targets and quality standards.
• Ticket Handling: Receive, analyze, and prioritize incoming tickets, assign them to appropriate teams or individuals, and ensure timely follow-up on resolutions.
• Issue Resolution : Troubleshoot and resolve complex technical issues within IT infrastructure environments, collaborating with cross-functional teams as needed.
• Root Cause Analysis: Identify recurring problems and implement preventative measures to minimize future occurrences.
• Communication : Effectively communicate status updates, outages, and other important information to stakeholders during production hours.
• Collaboration: Work closely with development teams, vendors, and external partners to address system issues and enhance overall system performance.
• Continuous Improvement: Proactively identify areas for process improvement and implement changes to improve efficiency and customer satisfaction.
• Reporting: Generate regular reports on incident trends, ticket resolution times, and other key metrics to help inform decision-making and drive continuous improvement efforts.
• Team Support: Assist in training new team members and provide guidance to junior staff members as needed.
• On-Call Support: Participate in after-hours on-call rotations to ensure system stability and availability outside of standard business hours.

Requirements:

Education :

• Bachelor’s degree in computer science or related field.
• At least 6 years’ relevant experience preferably in a Finance Institution.

Must have:

• Minimum 4 years of experience working in Banking IT industry support. Experience in internet banking applications and mobile banking applications.
• Strong team player. Flexible and being able to manage time effectively.
• Able to work with sense of urgency under multiple deadlines and successfully organize and complete tasks with minimal supervision.
• Experience in L2 / L3 support in a Production Support group in a high availability / mission critical environment.
• Solid understanding of ITIL methodology.

Essential Technical Skill:

• 3-4 years’ experience with Distributed Technologies - AIX, MQ, Java, RDBMS, connect-direct
• 2+ years’ experience supporting native iOS / Android applications in large Production environments.
• Support maintenance of OpenShift, container native applications and microservice design patterns.
• Two years of experience managing or supporting OpenShift or Kubernetes infrastructures.
• Experience with additional container, virtualization, or cloud technologies like Red Hat OpenShift Container Platform, Kubernetes, Docker, VMware vSphere, Amazon Web Services (AWS), etc.
• Ability to manage the container platform ecosystem.
• Assist in change review of container platform for new versions of OpenShift, Hotfixes, etc.
• Integrate multi-functional applications into container-based support services.
• Participate in a highly collaborative team environment, contributing to all phases of the development lifecycle.
• Troubleshoot software code issues and report findings.
• Review and provide feedback on project technical documentation.
• Assist in the troubleshooting of incidents, timely follow up with development team for fixes.
• Assist with trouble tickets with the ability to create, update, and close tickets, and track items to resolution (Remedy, Confluence, JIRA)
• Software Engineering & Change Management.
• Solid understanding of resiliency and redundancy designs.
• Interfaces and Messaging systems.

Personal Skill:

• Ability to work in a team environment.
• Ability to learn new skills quickly with little supervision and ensuring the detail is of high priority.
• Excellent communication and interpersonal skills with the ability to communicate well at all levels.
• Strong problem-solving skills while being process orientated.
• Self-motivating and delivery focused individual.

Key Domain/ Technical Skills:

(Indicate up to 3 areas)

• SQL, VB, .NET
• Red Hat Linux, Shell Script, Java
• OpenShift

About CLPS RiDiK

RiDiK is a global technology solutions provider and a subsidiary of CLPS Incorporation (NASDAQ: CLPS), delivering cutting-edge end-to-end services across banking, wealth management, and e-commerce. With deep expertise in AI, cloud, big data, and blockchain, we support clients across Asia, North America, and the Middle East in driving digital transformation and achieving sustainable growth. Operating from regional hubs in 10 countries and backed by a global delivery network, we combine local insight with technical excellence to deliver real, measurable impact. Join RiDiK and be part of an innovative, fast-growing team shaping the future of technology across industries

• Seniority level Associate

• Employment type Contract

• Job function Information Technology
• Industries IT Services and IT Consulting, Information Services, and Banking

Referrals increase your chances of interviewing at RiDiK (a Subsidiary of CLPS. Nasdaq: CLPS) by 2x

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Singapore $30,000.00-$75,000.00 17 hours ago

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About Us

Do you have a keen and methodical eye for solving complex puzzles? Are you confident in handling numbers? Do you enjoy navigating data to create meaningful tables and graphs? If so, the role of an Application Support Analyst (ASA) might be perfect for you!

As an ASA, you will be essential in maintaining data integrity, collaborating with Software Developers to ensure smooth business operations, and providing quality service to end users. Join us and become part of our team!

What an Application Support Analyst does at Titansoft

• Design reporting systems with web applications to gather and present data
• Integrate web applications with database or API-driven back-ends
• Detect, restore, and proactively prevent data anomalies in databases and data warehouses
• Devise and implement automated processes to streamline user tasks
• Create visual metrics for business performance
• Collaborate with team members to solve challenging problems
• Perform tasks assigned by supervisors

What we look for in an Application Support Analyst

• Diploma/Bachelor's Degree in Computer Science, IT, or related fields. Fresh graduates and self-taught programmers are welcome!
• Strong analytical and problem-solving skills to manage data anomalies
• Ability to work independently and be proactive
• Attention to detail and commitment to high-quality work
• Excellent communication skills and team spirit
• Willingness to travel occasionally

• Basic knowledge of C#, SQL, .NET Framework, Databases, TDD
• Understanding of industry best practices like TDD and Clean Code

• 18 days of annual leave, increasing with tenure
• Competitive salary and bonuses
• Flexible working hours
• Comprehensive insurance
• Wellness and recreational funds
• Fully stocked pantry
• Learning and development programs
• Fun company events and outings

Discover why working at Titansoft is a unique experience. Join us!