7 Application Infrastructure jobs in Singapore

Capula is a leading global hedge fund, headquartered in London. We are looking for an Application and Infrastructure Support Analyst to join our Singapore office. We seek candidates with strong communication skills who are eager to utilize their technical skills to support trading and middle office applications.

The successful candidate will be expected to cover first line IT support for all users and systems in the Singapore office, monitor overnight batches run in London, and support proprietary applications developed in Python and C#. The candidate will use and develop their skills in Python, SQL, FIS Front Arena, and some C#.

Duties and Responsibilities:

• Provide 1st line support for all aspects of IT in the Singapore office
• Provide remote 1st line IT support for users in Tokyo and Hong Kong offices from time to time
• React and resolve L1/L2 issues for all applications, as the first line of defense
• Detailed analysis of issues that need escalation to L3
• Learn the financial products and business operations at Capula
• Create and enhance monitoring dashboards using Grafana and metric-driven alerting
• Actively participate in Business Continuity planning and testing for the Singapore office
• Uphold the firm's cybersecurity standards and best practices
• Coordinate and undertake desk moves
• Manage a complex application suite, improving stability and performance over time
• Provide overnight support as necessary; systems are global in scope. On-call L2 support
• Liaise with remote teams
• Manage release processes working closely with the Dev team
• Perform basic scripting (generally in Python) to automate some manual procedures or information gathering via APIs

Longer term duties and responsibilities:

• Identify trends/themes in application support to guide team priorities towards resolutions with bigger returns on investment and/or reductions in operational risk
• Perform development tasks as support workload allows
• Grow in scope of role to that of Site Reliability Engineer (SRE)

Education and Qualifications:

• Quantitative degree is desirable, but not necessary

Requirements:

• Minimum of three years' experience supporting end users within financial services
• Familiarity with FIS Front Arena or a similar financial suite
• Experience in a fast-paced, pressurized environment
• Experience dealing with the Front Office, ideally in a Hedge Fund, is advantageous
• Calm and easy-going personality, able to empathize with distressed users in a high-performance environment
• Experience using Python
• Experience supporting hardware and software for all end-user computing needs within a trade floor/financial services environment
• Knowledge of Git, Grafana, and Prometheus is highly desirable
• Understanding of supporting both fixed-line and mobile device solutions
• Experience maintaining and troubleshooting HP desktop PCs and iOS devices
• Some understanding of Fixed Income financial products would be beneficial
• Working knowledge of one or more of FIS Front Arena, Excel, SQL, C# is a plus

Benefits:

Capula is committed to helping all employees flourish in their roles by supporting your professional development and offering exposure to challenges that you may not encounter in a larger organization.

• A competitive salary and bonus scheme with annual reviews
• 22 days' paid annual leave
• Excellent staff development and training opportunities
• Subsidized lunch
• Medical insurance and other benefits

Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Information Technology

What the role is:

The jobholder is responsible for the management of MHA-wide enterprise services systems such as Active Directory, Shared Storage, Collaboration services, Applications Maintenance, Patch management, etc, and meet the desired Service Level Agreements based on existing processes and security policies. Details are as follows.

What you will be working on:

The principal accountabilities of the job holder are to:1. Recommend, evaluate and procure ICT system to meet MHA/HTX’s operational needs.2. Serve as a high-level technical resource on large scale system/security designs.3. Have previous experience in managing projects that have transits to warranty/maintenance phase. Work with the vendors, users and relevant parties to ensure systems in warranty or maintenance phase are functioning and performing to specifications.4. Establish and induct best practices in maintenance and support.5. Manage in-service systems to ensure each system’s availability is met to support the User operations.6. Initiate plans to maintain and sustain the functions and capabilities of the systems throughout their life cycle.

What we are looking for:

Candidates should possess:1. Tertiary qualification in Electronics/ Electrical Engineering, Computer Studies, or related disciplines such as ICT Technology/Telecommunications;2. Minimum 5 years of working experience providing technical consultancy in the area of system/security architecture for enterprise and cloud solutions3. Knowledge of Files Servers, Application Server, Hypervisors, Domain Controller, Active Directory, GPO, etc.4. Good experience on large scale infrastructure private and public cloud design, build, operate and migration projects.5. Good understanding of cybersecurity knowledge and IT/Compliance Audit6. Hands on experience in IT/Compliance Audit7. Proactive and able to work independently with little supervision8. Possesses creative problem-solving skills9. Good Systems Engineering knowledge and understanding of the concept of System life cycle10. Use of ITSM Tools (eg ServiceNOW)11. Prior experience in maintaining 24/7 operational systems with tight response and turn-around timeAll new hires are appointed on a two-year contract in the first instance and will be assessed and considered for permanent tenure over time, based on performance.As part of the shortlisting process for this role, you may be required to complete a medical declaration and/or undergo further assessment.All applicants will be updated on the status of their applications within 4 weeks upon closing of the advertisement. #LI-FL1

About Home Team Science and Technology Agency (HTX)

HTX is the world’s first Science and Technology agency that integrates a diverse range of scientific and engineering capabilities to innovate and deliver transformative and operationally-ready solutions for homeland security. As a statutory board of the Ministry of Home Affairs and integral to the Home Team, HTX works at the forefront of science and technology to empower Singapore’s frontline of security. Our shared mission is to amplify, augment and accelerate the Home Team’s advantage and secure Singapore as the safest place on planet earth.

Summary of Role:

The Project Manager will be responsible for overseeing the successful execution of infrastructure and application migration projects, ensuring that all tasks are completed on time and within scope. This includes managing vendor relationships, coordinating technical consultancy and support for system enhancements, and ensuring compliance with contractual and Service Level Agreement (SLA) standards.

Responsibilities:

• Provide onsite project management services for assigned projects.
• Provide technical consultancy and support to the operational users in the enhancement of existing applications and systems.
• Provide weekly reporting of status on project schedules and work done in an accurate and timely manner, prepare and distribute regular performance and status reports as required.
• Manage any infrastructure application migration and electrical works to ensure the project completion is in accordance with the timeline.
• Review and endorse technical design for the projects, work with users and vendors to implement enhancements that meet users’ requirements.
• Manage the necessary requirements from the project vendors such as to plan, manage and ensure the progress of relating projects and resolve arising issues to ensure the timely completion of the projects as scheduled.
• Manage and monitor the performance of the vendors engaged for the projects to ensure that the compliance to the contractual and Service Level Agreement (SLA), and to take appropriate corrective actions in cases of poor performance.
• Manage the project scope from project vendors, in the case of any troubleshooting or technical related project issues (the assigned project manager is required to coordinate with the vendor until the issue has been resolved or addressed. The assigned project manager may be required to be recalled on-site outside of office hours, depending on the situation and urgency).
• Coordinate with the project vendors in operations planning and support including Security (Vulnerability Assessment, Dynamic Application Security Test, Static Application Security Test and Pen Test) and UAT/Disaster Recovery test for the systems.
• Ensure the reports provided by the project vendors are up to date.
• Escalate any deviations in project timelines, incidents, relevant concerns to the Agency POC and to provide the follow up actions.
• Review and ensure accuracy in any necessary paperwork and technical documentations provided by the project vendors.
• Support any other additional interface connectivity and network for applications and security system during the service contractual period.

Requirements

• Diploma or Degree in Computer Science, Information Technology, or its equivalent.
• Minimum 5 years of comprehensive experience across project management, technical consultancy, vendor management, and security coordination.
• PMP certification is desired.
• Strong background in working with users and vendors to implement enhancements that meet requirements.
• Proven experience in managing infrastructure projects, including application migrations and electrical works.
• Experience in handling project scope, managing vendors, and troubleshooting issues.
• Expertise in providing technical consultancy for application and system enhancements.
• Experience in managing and monitoring vendor performance, ensuring compliance with contracts and Service Level Agreements (SLAs).
• Experience in managing incidents, escalating issues, and taking follow-up actions to resolve concerns in a timely manner.
• Strong ability to manage timelines, vendor relationships (and ensure projects are completed according to schedule).
• Ability to review, endorse, and validate technical designs for projects.
• Ability to troubleshoot and resolve technical issues by coordinating with vendors.
• Ability to prepare, maintain, and distribute regular project status reports and performance documentation.
• Ability to coordinate and manage project-related issues that may arise during non-office hour.
• Ability to provide clear and concise updates, escalate issues as needed, and ensure smooth communication with project stakeholders.
• Knowledge in coordinating vulnerability assessments, dynamic application security tests, static application security tests, penetration tests, and user acceptance testing (UAT).
• Strong communication skills to coordinate effectively with internal teams, vendors, and external stakeholders.
• Willingness to work outside of office hours when necessary, especially for urgent issues or troubleshooting.

We are looking for a Project Manager with strong experience in infrastructure and application migration projects within enterprise environments. You will manage end-to-end project execution, oversee vendor relationships, and ensure timely delivery in line with contractual and SLA standards.

Key Responsibilities

• Lead and manage infrastructure and application migration projects, including electrical works, ensuring timely and successful completion.
• Act as the main point of contact for users and vendors, offering technical consultancy for system enhancements.
• Coordinate project planning and execution with vendors, ensuring deliverables meet timeline, quality and budget requirements.
• Monitor and manage vendor performance to ensure SLA and contract compliance. Address and resolve any performance issues promptly.
• Oversee testing activities including UAT, vulnerability assessments, penetration tests and DR testing.
• Prepare and present weekly status reports, project updates and performance summaries to stakeholders.
• Review and validate technical documents and designs submitted by vendors.
• Manage project scope, troubleshoot technical issues and work closely with vendors until resolution.
• Support additional system integration efforts such as network connectivity and security infrastructure during the service period.
• Be available for urgent onsite support outside normal working hours when required.

Requirements

• Degree or Diploma in Information Technology, Computer Science, or related fields.
• Minimum 5 years of project management experience in infrastructure, systems migration, and vendor coordination.
• PMP certification preferred.
• Proven track record in managing IT infrastructure and application migration projects.
• Strong stakeholder and vendor management skills.
• Experience in coordinating testing and security assessments (VA, DAST, SAST, Pen Test, UAT).
• Excellent communication and reporting skills.
• Flexible and responsive to project needs, including after-hours availability when necessary.

Please send your detailed resume in MS Word format to with

• Education Level
• Working experiences
• Each employment background
• Reason for leaving each employment
• Last drawn salary
• Expected salary
• Date of availability

The candidate will need to cover the following : Network, Configuring Cisco Switches, Infrastructure, Server skills including Project Management.

KEY ROLES AND RESPONSIBILITIES:

• Establish / optimize infrastructure design and enhance existing processes to meet business goals

• lan and coordinate the functions of Infrastructure, Network and EUC

• I entify customer and operational needs of multiple on-premises and cloud-based solutions, serving as a subject-matter expert and trusted source to management, supervising and evaluating the performance of assigned staff

• O ersee and deliver reliable IT infrastructure, Network, and EUC operations with established metrics, KPIs and SLOs

• M intain and evaluate Lifecycle management of infrastructure hardware

• D liver operational excellence and infrastructure best practices for both on-prem and Azure setup

• I entify hardware, software, external service cost estimates, and resource requirements to meet assigned project scopes and objectives.

• W rks closely with internal users, partners to proactively manage all Infrastructure, Network and EUC topics and requests

QUALIFICATIONS & EXPERIENCE:

• B chelor’s degree in Computer Science or Computer Studies or Information Technology or related discipline

• Str ng knowledge of hardware and networking

• M nimum 8 years experience

• A ility to work in a team as well as independently

• A ility to communicate across different functions and levels of audiences

• E fective at acquiring an understanding of a problem or situation, with good problem-solving skill.

• F ndamental Cybersecurity knowledge on perimeter defense

• K owledge in OT setup is an advantage

• K owledge in architectural and construction industry is an advantage

PREFERRED SKILLS & CHARACTERISTICS:

• I dependent worker with initiatives, positive attitude and team player

• G od analytical skills and attention to details

• G od verbal and written communication

The candidate will need to cover the following : Network, Configuring Cisco Switches, Infrastructure, Server skills including Project Management.

KEY ROLES AND RESPONSIBILITIES:

• Establish / optimize infrastructure design and enhance existing processes to meet business goals

• lan and coordinate the functions of Infrastructure, Network and EUC

• I entify customer and operational needs of multiple on-premises and cloud-based solutions, serving as a subject-matter expert and trusted source to management, supervising and evaluating the performance of assigned staff

• O ersee and deliver reliable IT infrastructure, Network, and EUC operations with established metrics, KPIs and SLOs

• M intain and evaluate Lifecycle management of infrastructure hardware

• D liver operational excellence and infrastructure best practices for both on-prem and Azure setup

• I entify hardware, software, external service cost estimates, and resource requirements to meet assigned project scopes and objectives.

• W rks closely with internal users, partners to proactively manage all Infrastructure, Network and EUC topics and requests

QUALIFICATIONS & EXPERIENCE:

• B chelor’s degree in Computer Science or Computer Studies or Information Technology or related discipline

• Str ng knowledge of hardware and networking

• M nimum 8 years experience

• A ility to work in a team as well as independently

• A ility to communicate across different functions and levels of audiences

• E fective at acquiring an understanding of a problem or situation, with good problem-solving skill.

• F ndamental Cybersecurity knowledge on perimeter defense

• K owledge in OT setup is an advantage

• K owledge in architectural and construction industry is an advantage

PREFERRED SKILLS & CHARACTERISTICS:

• I dependent worker with initiatives, positive attitude and team player

• G od analytical skills and attention to details

• G od verbal and written communication