32 Diagnostics jobs in Singapore

Product Manager – Consumer Diagnostics page is loadedProduct Manager – Consumer Diagnostics Apply locations Singapore, Singapore time type Full time posted on Posted Today job requisition id JR_

The Challenge

Resmed is a leading health technology company focused on sleep, breathing, and care delivered in the home. Obstructive Sleep Apnea (OSA) affects over one billion people globally, yet more than 80% of cases remain undiagnosed and untreated. Home sleep testing technology is critical to unblock bottlenecks in the pathway to accessing life-changing therapy. Despite growing awareness and demand for sleep tests, patient wait times and backlogs are increasing due to the immense operational burdens faced by sleep labs.

Resmed’s Diagnostics team is dedicated to enabling more patients to access a diagnosis. We are committed to developing solutions that help providers diagnose patients more efficiently and accurately—while delivering seamless, easy diagnostic experiences for patients.

The Product Manager – Consumer Diagnostics will evolve our portfolio of home and sleep lab products and define how they continuously add value for consumers, providers, and ResMed. This role serves as the connective tissue between product strategy, business strategy, and product delivery.

ResMed has the commercial footprint, engineering talent, and vision to fundamentally reshape the way people manage their sleep—now we need Product Managers who can bring it all together. We’re looking for a bold, user-obsessed Product Manager to join our growing team. You’ll be at the heart of shaping and delivering experiences that delight users, challenge industry norms, and drive measurable business outcomes. This role requires a mix of strategic thinking, executional excellence, and a genuine passion for innovation in healthcare and technology.

Let's Talk about What You’ll Do

• Champion the User
  Be a relentless advocate for our users. Through research, empathy, and data, you’ll uncover insights that fuel product design, inform business models, and elevate the user experience. You’ll test, iterate, and continuously refine products that are accessible, effective, and genuinely loved.

• Own the Product Roadmap
  From whiteboard to launch (and beyond), you’ll drive your product's roadmap, tailoring your approach to its lifecycle stage. You'll balance user delight with business goals—optimizing for impact, quality, and growth at every step.

• Think Beyond the Expected
  You’ll anticipate industry trends, understand shifting market dynamics, and bring strategic insight that keeps us one step ahead. Look past traditional business models and outdated assumptions. You’ll evaluate product accessibility, desirability, and value across diverse user segments—and pilot innovative go-to-market strategies to reduce risk and drive adoption.

• Build with Purpose
  You’ll translate insights into product strategies, lead cross-functional execution, and ensure every release delivers real value. You’ll monitor performance, identify opportunities, and fuel the next round of improvements.

• Collaborate & Influence
  You’ll partner closely with engineering, design, marketing, clinical, and commercial teams to bring products and business models to life. You’re a connector—proactive, persuasive, and focused on outcomes.

Let's Talk about What You’ll Bring

• User-First Mindset
  Passion for user-centric product development. A deep understanding of healthcare markets. You instinctively balance user needs with strategic goals.

• Deep Experience
  3+ years in product management, product marketing, or strategy—ideally with experience in health tech, consumer products, or regulated industries. Demonstrated ability to build and launch successful products and business models. An MBA or advanced degree in Engineering, Medicine, Marketing, or a related field is a plus—but your ability to think critically and execute effectively matters most.

• Business & Technical Fluency
  A solid grasp of commercial strategy, digital and mechanical technologies, and the nuances of healthcare (e.g., clinical, compliance, regulatory). You can connect the dots from data to decisions.

• Collaborative Energy
  Excellent communication and leadership skills. You thrive in cross-functional environments and know how to move teams toward a shared vision.

• Data-driven mindset & Strategic Hustle
  You’re decisive, analytical, and action-oriented. Comfortable navigating ambiguity, you prioritize ruthlessly and lead with clarity.

Why ResMed?

• Make a Real Difference: Join a mission-driven company that's improving the lives of millions of people worldwide.

• Be Part of a Global Leader: Contribute to a world-class organization at the forefront of healthcare innovation.

• Grow Your Career: Embrace opportunities for professional development and advancement in a dynamic and supportive environment.

Ready to shape the future of sleep? Apply now and join us on our journey to transform sleep health!

#LI-APAC

Joining us is more than saying “yes” to making the world a healthier place. It’s discovering a career that’s challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, apply now! We commit to respond to every applicant.

Resmed (NYSE:RMD, ASX: RMD) creates life-changing health technologies that people love. We’re relentlessly committed to pioneering innovative technology to empower millions of people in more than 140 countries to live happier, healthier lives. Our AI-powered digital health solutions, cloud-connected devices and intelligent software make home healthcare more personalized, accessible and effective. Ultimately, Resmed envisions a world where every person can achieve their full potential through better sleep and breathing, with care delivered in their own home. Learn more about how we’re redefining sleep health at Resmed.com and follow @Resmed.

Technical Application Specialist

Assume a key role in providing technical support and training to customers across the Asia-Pacific region.

• Implement new instruments and assays at customer sites, ensuring seamless integration and optimal performance.
• Conduct on-site investigations, troubleshoot complex issues, and develop strategies for study planning and execution.
• Lead advanced validation and verification studies, providing technical expertise and guidance.
• Collaborate with cross-functional teams to resolve intricate assay problems and improve product performance.
• Monitor instrument performance and trending issues, using available tools to identify areas for improvement.
• Work closely with project managers to execute implementation plans and ensure timely delivery.
• Support customers in meeting regulatory and validation requirements.
• Provide comprehensive training to customers on newly installed instruments.
• Manage the integration process to meet customer expectations and deadlines.
• Conduct thorough exit interviews to present integration results and secure customer buy-in.

• Bachelor's degree in Life Sciences, Biotechnology, Microbiology, or related fields.
• Minimum 6-10 years of experience in diagnostics laboratory or field applications, preferably from the IVD industry.
• Proven track record in a similar position, supported by management and customer references.
• Strong communication, coaching, and training skills.
• Technical expertise in product line responsibility.
• Excellent analytical and software tool skills.
• Good English and computer proficiency.

Product Manager – Consumer Diagnostics page is loaded

Product Manager – Consumer Diagnostics

The Challenge

Resmed is a leading health technology company focused on sleep, breathing, and care delivered in the home. Obstructive Sleep Apnea (OSA) affects over one billion people globally, yet more than 80% of cases remain undiagnosed and untreated. Home sleep testing technology is critical to unblock bottlenecks in the pathway to accessing life-changing therapy. Despite growing awareness and demand for sleep tests, patient wait times and backlogs are increasing due to the immense operational burdens faced by sleep labs.

Resmed’s Diagnostics team is dedicated to enabling more patients to access a diagnosis. We are committed to developing solutions that help providers diagnose patients more efficiently and accurately—while delivering seamless, easy diagnostic experiences for patients.

The Product Manager – Consumer Diagnostics will evolve our portfolio of home and sleep lab products and define how they continuously add value for consumers, providers, and ResMed. This role serves as the connective tissue between product strategy, business strategy, and product delivery.

ResMed has the commercial footprint, engineering talent, and vision to fundamentally reshape the way people manage their sleep—now we need Product Managers who can bring it all together. We’re looking for a bold, user-obsessed Product Manager to join our growing team. You’ll be at the heart of shaping and delivering experiences that delight users, challenge industry norms, and drive measurable business outcomes. This role requires a mix of strategic thinking, executional excellence, and a genuine passion for innovation in healthcare and technology.

Let's Talk about What You’ll Do

• Champion the User
  Be a relentless advocate for our users. Through research, empathy, and data, you’ll uncover insights that fuel product design, inform business models, and elevate the user experience. You’ll test, iterate, and continuously refine products that are accessible, effective, and genuinely loved.

• Own the Product Roadmap
  From whiteboard to launch (and beyond), you’ll drive your product's roadmap, tailoring your approach to its lifecycle stage. You'll balance user delight with business goals—optimizing for impact, quality, and growth at every step.

• Think Beyond the Expected
  You’ll anticipate industry trends, understand shifting market dynamics, and bring strategic insight that keeps us one step ahead. Look past traditional business models and outdated assumptions. You’ll evaluate product accessibility, desirability, and value across diverse user segments—and pilot innovative go-to-market strategies to reduce risk and drive adoption.

• Build with Purpose
  You’ll translate insights into product strategies, lead cross-functional execution, and ensure every release delivers real value. You’ll monitor performance, identify opportunities, and fuel the next round of improvements.

• Collaborate & Influence
  You’ll partner closely with engineering, design, marketing, clinical, and commercial teams to bring products and business models to life. You’re a connector—proactive, persuasive, and focused on outcomes.

Let's Talk about What You’ll Bring

• User-First Mindset
  Passion for user-centric product development. A deep understanding of healthcare markets. You instinctively balance user needs with strategic goals.

• Deep Experience
  3+ years in product management, product marketing, or strategy—ideally with experience in health tech, consumer products, or regulated industries. Demonstrated ability to build and launch successful products and business models. An MBA or advanced degree in Engineering, Medicine, Marketing, or a related field is a plus—but your ability to think critically and execute effectively matters most.

• Business & Technical Fluency
  A solid grasp of commercial strategy, digital and mechanical technologies, and the nuances of healthcare (e.g., clinical, compliance, regulatory). You can connect the dots from data to decisions.

• Collaborative Energy
  Excellent communication and leadership skills. You thrive in cross-functional environments and know how to move teams toward a shared vision.

• Data-driven mindset & Strategic Hustle
  You’re decisive, analytical, and action-oriented. Comfortable navigating ambiguity, you prioritize ruthlessly and lead with clarity.

Why ResMed?

• Make a Real Difference: Join a mission-driven company that's improving the lives of millions of people worldwide.

• Be Part of a Global Leader: Contribute to a world-class organization at the forefront of healthcare innovation.

• Grow Your Career: Embrace opportunities for professional development and advancement in a dynamic and supportive environment.

Ready to shape the future of sleep? Apply now and join us on our journey to transform sleep health!

#LI-APAC

Joining us is more than saying “yes” to making the world a healthier place. It’s discovering a career that’s challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, apply now! We commit to respond to every applicant.

About Us

Resmed (NYSE:RMD, ASX: RMD) creates life-changing health technologies that people love. We’re relentlessly committed to pioneering innovative technology to empower millions of people in more than 140 countries to live happier, healthier lives. Our AI-powered digital health solutions, cloud-connected devices and intelligent software make home healthcare more personalized, accessible and effective. Ultimately, Resmed envisions a world where every person can achieve their full potential through better sleep and breathing, with care delivered in their own home. Learn more about how we’re redefining sleep health at Resmed.com and follow @Resmed.

Join to apply for the Product Manager – Consumer Diagnostics role at Resmed

Join to apply for the Product Manager – Consumer Diagnostics role at Resmed

The Challenge
Resmed is a leading health technology company focused on sleep, breathing, and care delivered in the home. Obstructive Sleep Apnea (OSA) affects over one billion people globally, yet more than 80% of cases remain undiagnosed and untreated. Home sleep testing technology is critical to unblock bottlenecks in the pathway to accessing life-changing therapy. Despite growing awareness and demand for sleep tests, patient wait times and backlogs are increasing due to the immense operational burdens faced by sleep labs.

The Challenge
Resmed is a leading health technology company focused on sleep, breathing, and care delivered in the home. Obstructive Sleep Apnea (OSA) affects over one billion people globally, yet more than 80% of cases remain undiagnosed and untreated. Home sleep testing technology is critical to unblock bottlenecks in the pathway to accessing life-changing therapy. Despite growing awareness and demand for sleep tests, patient wait times and backlogs are increasing due to the immense operational burdens faced by sleep labs.
Resmed’s Diagnostics team is dedicated to enabling more patients to access a diagnosis. We are committed to developing solutions that help providers diagnose patients more efficiently and accurately—while delivering seamless, easy diagnostic experiences for patients.
The Product Manager – Consumer Diagnostics will evolve our portfolio of home and sleep lab products and define how they continuously add value for consumers, providers, and ResMed. This role serves as the connective tissue between product strategy, business strategy, and product delivery.
ResMed has the commercial footprint, engineering talent, and vision to fundamentally reshape the way people manage their sleep—now we need Product Managers who can bring it all together. We’re looking for a bold, user-obsessed Product Manager to join our growing team. You’ll be at the heart of shaping and delivering experiences that delight users, challenge industry norms, and drive measurable business outcomes. This role requires a mix of strategic thinking, executional excellence, and a genuine passion for innovation in healthcare and technology.
Let's Talk About What You’ll Do

• Champion the User Be a relentless advocate for our users. Through research, empathy, and data, you’ll uncover insights that fuel product design, inform business models, and elevate the user experience. You’ll test, iterate, and continuously refine products that are accessible, effective, and genuinely loved.
• Own the Product Roadmap From whiteboard to launch (and beyond), you’ll drive your product's roadmap, tailoring your approach to its lifecycle stage. You'll balance user delight with business goals—optimizing for impact, quality, and growth at every step.
• Think Beyond the Expected You’ll anticipate industry trends, understand shifting market dynamics, and bring strategic insight that keeps us one step ahead. Look past traditional business models and outdated assumptions. You’ll evaluate product accessibility, desirability, and value across diverse user segments—and pilot innovative go-to-market strategies to reduce risk and drive adoption.
• Build with Purpose You’ll translate insights into product strategies, lead cross-functional execution, and ensure every release delivers real value. You’ll monitor performance, identify opportunities, and fuel the next round of improvements.
• Collaborate & Influence You’ll partner closely with engineering, design, marketing, clinical, and commercial teams to bring products and business models to life. You’re a connector—proactive, persuasive, and focused on outcomes.
  

• User-First Mindset Passion for user-centric product development. A deep understanding of healthcare markets. You instinctively balance user needs with strategic goals.
• Deep Experience 3+ years in product management, product marketing, or strategy—ideally with experience in health tech, consumer products, or regulated industries. Demonstrated ability to build and launch successful products and business models. An MBA or advanced degree in Engineering, Medicine, Marketing, or a related field is a plus—but your ability to think critically and execute effectively matters most.
• Business & Technical Fluency A solid grasp of commercial strategy, digital and mechanical technologies, and the nuances of healthcare (e.g., clinical, compliance, regulatory). You can connect the dots from data to decisions.
• Collaborative Energy Excellent communication and leadership skills. You thrive in cross-functional environments and know how to move teams toward a shared vision.
• Data-driven mindset & Strategic Hustle You’re decisive, analytical, and action-oriented. Comfortable navigating ambiguity, you prioritize ruthlessly and lead with clarity.
  

• Make a Real Difference: Join a mission-driven company that's improving the lives of millions of people worldwide.
• Be Part of a Global Leader: Contribute to a world-class organization at the forefront of healthcare innovation.
• Grow Your Career: Embrace opportunities for professional development and advancement in a dynamic and supportive environment.
  

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Product Management and Marketing

• Industries

  Software Development, IT Services and IT Consulting, and Medical Equipment Manufacturing

Referrals increase your chances of interviewing at Resmed by 2x

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Join to apply for the
Product Manager – Consumer Diagnostics
role at
Resmed
Join to apply for the
Product Manager – Consumer Diagnostics
role at
Resmed
The Challenge
Resmed is a leading health technology company focused on sleep, breathing, and care delivered in the home. Obstructive Sleep Apnea (OSA) affects over one billion people globally, yet more than 80% of cases remain undiagnosed and untreated. Home sleep testing technology is critical to unblock bottlenecks in the pathway to accessing life-changing therapy. Despite growing awareness and demand for sleep tests, patient wait times and backlogs are increasing due to the immense operational burdens faced by sleep labs.
The Challenge
Resmed is a leading health technology company focused on sleep, breathing, and care delivered in the home. Obstructive Sleep Apnea (OSA) affects over one billion people globally, yet more than 80% of cases remain undiagnosed and untreated. Home sleep testing technology is critical to unblock bottlenecks in the pathway to accessing life-changing therapy. Despite growing awareness and demand for sleep tests, patient wait times and backlogs are increasing due to the immense operational burdens faced by sleep labs.
Resmed’s Diagnostics team is dedicated to enabling more patients to access a diagnosis. We are committed to developing solutions that help providers diagnose patients more efficiently and accurately—while delivering seamless, easy diagnostic experiences for patients.
The
Product Manager – Consumer Diagnostics
will evolve our portfolio of home and sleep lab products and define how they continuously add value for consumers, providers, and ResMed. This role serves as the connective tissue between product strategy, business strategy, and product delivery.
ResMed has the commercial footprint, engineering talent, and vision to fundamentally reshape the way people manage their sleep—now we need Product Managers who can bring it all together. We’re looking for a bold, user-obsessed Product Manager to join our growing team. You’ll be at the heart of shaping and delivering experiences that delight users, challenge industry norms, and drive measurable business outcomes. This role requires a mix of strategic thinking, executional excellence, and a genuine passion for innovation in healthcare and technology.
Let's Talk About What You’ll Do
Champion the User Be a relentless advocate for our users. Through research, empathy, and data, you’ll uncover insights that fuel product design, inform business models, and elevate the user experience. You’ll test, iterate, and continuously refine products that are accessible, effective, and genuinely loved.
Own the Product Roadmap From whiteboard to launch (and beyond), you’ll drive your product's roadmap, tailoring your approach to its lifecycle stage. You'll balance user delight with business goals—optimizing for impact, quality, and growth at every step.
Think Beyond the Expected You’ll anticipate industry trends, understand shifting market dynamics, and bring strategic insight that keeps us one step ahead. Look past traditional business models and outdated assumptions. You’ll evaluate product accessibility, desirability, and value across diverse user segments—and pilot innovative go-to-market strategies to reduce risk and drive adoption.
Build with Purpose You’ll translate insights into product strategies, lead cross-functional execution, and ensure every release delivers real value. You’ll monitor performance, identify opportunities, and fuel the next round of improvements.
Collaborate & Influence You’ll partner closely with engineering, design, marketing, clinical, and commercial teams to bring products and business models to life. You’re a connector—proactive, persuasive, and focused on outcomes.
Let's Talk About What You’ll Bring
User-First Mindset Passion for user-centric product development. A deep understanding of healthcare markets. You instinctively balance user needs with strategic goals.
Deep Experience 3+ years in product management, product marketing, or strategy—ideally with experience in health tech, consumer products, or regulated industries. Demonstrated ability to build and launch successful products and business models. An MBA or advanced degree in Engineering, Medicine, Marketing, or a related field is a plus—but your ability to think critically and execute effectively matters most.
Business & Technical Fluency A solid grasp of commercial strategy, digital and mechanical technologies, and the nuances of healthcare (e.g., clinical, compliance, regulatory). You can connect the dots from data to decisions.
Collaborative Energy Excellent communication and leadership skills. You thrive in cross-functional environments and know how to move teams toward a shared vision.
Data-driven mindset & Strategic Hustle You’re decisive, analytical, and action-oriented. Comfortable navigating ambiguity, you prioritize ruthlessly and lead with clarity.
Why ResMed?
Make a Real Difference: Join a mission-driven company that's improving the lives of millions of people worldwide.
Be Part of a Global Leader: Contribute to a world-class organization at the forefront of healthcare innovation.
Grow Your Career: Embrace opportunities for professional development and advancement in a dynamic and supportive environment.
Ready to shape the future of sleep? Apply now and join us on our journey to transform sleep health!
Joining us is more than saying “yes” to making the world a healthier place. It’s discovering a career that’s challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, apply now! We commit to respond to every applicant.
Seniority level
Seniority level Mid-Senior level
Employment type
Employment type Full-time
Job function
Job function Product Management and Marketing
Industries Software Development, IT Services and IT Consulting, and Medical Equipment Manufacturing
Referrals increase your chances of interviewing at Resmed by 2x
Sign in to set job alerts for “Product Manager” roles.
(Senior) Product Manager - Crypto Payments
Product Manager - Shopee (2026 Campus Recruitment)
Product Manager - Order Fulfillment, Buyer & Marketing
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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Overview

Team Lead, Diagnostics Solutions Support at Roche. This role leads a team of Application Support Specialists to deliver exceptional support for molecular diagnostics solutions, while fostering professional growth and collaboration with internal and external stakeholders.

• Leads & Develops High-Performing Teams: Manages and mentors a team of Application Support Specialists, focusing on professional growth, performance, and building a collaborative, customer-focused culture
• Drives Strategic Support Initiatives: Plans and executes application support activities, ensuring they align with broader business priorities
• Ensures Operational Excellence: Monitors key performance metrics and implements continuous improvement initiatives to enhance team performance and increase customer satisfaction
• Manages Customer Relationships: Builds and maintains strong, long-term relationships with customers to ensure high levels of satisfaction
• Facilitates Cross-Functional Collaboration: Works with internal and external stakeholders, including commercial, clinical, and global support teams, to introduce new solutions and resolve complex issues efficiently
• Delivers Technical Support & Training: Provides direct support for product demos, training, and commissioning, while also designing and delivering in-depth technical training
• Acts as a Subject Matter Expert: Serves as a subject matter expert in Molecular Diagnostics, staying current with industry trends and emerging technologies
• Recommends Tailored Solutions: Proactively assesses customer needs to recommend customized support solutions and services that drive customer loyalty

• Educational Background: Holds a Bachelor's or Master's degree in a relevant field such as Molecular Biology, Biotechnology, or Biomedical Sciences
• Extensive Experience & Expertise: Possesses over five years of experience in molecular diagnostics and life sciences, with strong technical expertise in technologies like PCR, real-time PCR, and NGS
• Proven Leadership: Has a demonstrated ability to lead, motivate, and develop a high-performing team
• Effective Communicator & Strategist: Combines strong communication and interpersonal skills with a strategic, customer-focused approach to problem-solving and decision-making
• Project & Time Management: Exhibits excellent time management skills and the ability to effectively handle multiple projects simultaneously

Roche is an Equal Opportunity Employer.

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

Team Lead, Diagnostics Solutions Support

A healthier future. It’s what drives us to innovate. To continuously advance science and ensure everyone has access to the healthcare they need today and for generations to come. Creating a world where we all have more time with the people we love.

That’s what makes us Roche.

We are seeking a highly motivated Affiliate Team Lead to lead and guide a team of skilled Application Support Specialists. In this role, you will spearhead local efforts to deliver exceptional support for our cutting-edge molecular diagnostics portfolio. You will lead by example, ensuring a high standard of technical support and customer satisfaction while fostering professional growth and close collaboration with various internal and external stakeholders in the organization.

The Opportunity

• Leads & Develops High-Performing Teams: Manages and mentors a team of Application Support Specialists, focusing on professional growth, performance, and building a collaborative, customer-focused culture.

• Drives Strategic Support Initiatives: Plans and executes application support activities, ensuring they align with broader business priorities.

• Ensures Operational Excellence: Monitors key performance metrics and implements continuous improvement initiatives to enhance team performance and increase customer satisfaction.

• Manages Customer Relationships: Builds and maintains strong, long-term relationships with customers to ensure high levels of satisfaction.

• Facilitates Cross-Functional Collaboration: Works with internal and external stakeholders, including commercial, clinical, and global support teams, to introduce new solutions and resolve complex issues efficiently.

• Delivers Technical Support & Training: Provides direct support for product demos, training, and commissioning, while also designing and delivering in-depth technical training.

• Acts as a Subject Matter Expert: Serves as a subject matter expert in Molecular Diagnostics, staying current with industry trends and emerging technologies.

• Recommends Tailored Solutions: Proactively assesses customer needs to recommend customized support solutions and services that drive customer loyalty.

Who you are

• Educational Background: Holds a Bachelor's or Master's degree in a relevant field such as Molecular Biology, Biotechnology, or Biomedical Sciences.

• Extensive Experience & Expertise: Possesses over five years of experience in molecular diagnostics and life sciences, with strong technical expertise in technologies like PCR, real-time PCR, and NGS.

• Proven Leadership: Has a demonstrated ability to lead, motivate, and develop a high-performing team.

• Effective Communicator & Strategist: Combines strong communication and interpersonal skills with a strategic, customer-focused approach to problem-solving and decision-making.

• Project & Time Management: Exhibits excellent time management skills and the ability to effectively handle multiple projects simultaneously.

A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.

Let’s build a healthier future, together.

Roche is an Equal Opportunity Employer.

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

The Position

Team Lead, Diagnostics Solutions Support

A healthier future. It’s what drives us to innovate. To continuously advance science and ensure everyone has access to the healthcare they need today and for generations to come. Creating a world where we all have more time with the people we love.

That’s what makes us Roche.

We are seeking a highly motivated Affiliate Team Lead to lead and guide a team of skilled Application Support Specialists. In this role, you will spearhead local efforts to deliver exceptional support for our cutting-edge molecular diagnostics portfolio. You will lead by example, ensuring a high standard of technical support and customer satisfaction while fostering professional growth and close collaboration with various internal and external stakeholders in the organization.

The Opportunity

• Leads & Develops High-Performing Teams: Manages and mentors a team of Application Support Specialists, focusing on professional growth, performance, and building a collaborative, customer-focused culture.

• Drives Strategic Support Initiatives: Plans and executes application support activities, ensuring they align with broader business priorities.

• Ensures Operational Excellence: Monitors key performance metrics and implements continuous improvement initiatives to enhance team performance and increase customer satisfaction.

• Manages Customer Relationships: Builds and maintains strong, long-term relationships with customers to ensure high levels of satisfaction.

• Facilitates Cross-Functional Collaboration: Works with internal and external stakeholders, including commercial, clinical, and global support teams, to introduce new solutions and resolve complex issues efficiently.

• Delivers Technical Support & Training: Provides direct support for product demos, training, and commissioning, while also designing and delivering in-depth technical training.

• Acts as a Subject Matter Expert: Serves as a subject matter expert in Molecular Diagnostics, staying current with industry trends and emerging technologies.

• Recommends Tailored Solutions: Proactively assesses customer needs to recommend customized support solutions and services that drive customer loyalty.

Who you are

• Educational Background: Holds a Bachelor's or Master's degree in a relevant field such as Molecular Biology, Biotechnology, or Biomedical Sciences.

• Extensive Experience & Expertise: Possesses over five years of experience in molecular diagnostics and life sciences, with strong technical expertise in technologies like PCR, real-time PCR, and NGS.

• Proven Leadership: Has a demonstrated ability to lead, motivate, and develop a high-performing team.

• Effective Communicator & Strategist: Combines strong communication and interpersonal skills with a strategic, customer-focused approach to problem-solving and decision-making.

• Project & Time Management: Exhibits excellent time management skills and the ability to effectively handle multiple projects simultaneously.

Who we are

A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.

Let’s build a healthier future, together.

Roche is an Equal Opportunity Employer.