1137 United Overseas Bank jobs in Singapore

About UOB

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values - Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

Job Description

Job Responsibilities

• Responsible for ensuring all credit monitoring requirements are duly complied with and all limit/earmarking requirements are reviewed and appropriately met
• Act as joint coordinator for reviews of GM credit frameworks and provide advisory services as a subject matter expert on framework implementation to relevant parties within the bank
• Work with relevant project/IT teams to ensure all credit monitoring requirements are taken into account by development team and catered for in all credit related system upgrades/enhancements/projects.
• To represent Credit Management in the approval process of new products and bundled products offerings
• Review team processes and identify/address gaps, ensuring monitoring/escalation are performed in accordance to established frameworks and Group Policies and Procedures.
• Perform periodic reporting of credit monitoring/limit utilization matters to stakeholders when required
• Ensure timely resolution of audit points and compliance review by responsible functional stakeholders
• Provide regular and ad-hoc reporting to management and relevant stakeholders
• Support department head to ensure adequate training are provided to front office on credit related policies and procedures

Job Requirements

• Degree in Business/ Finance/Business IT with preferably at least 5-10 years of relevant experience, or comparable professional qualifications.
• Prior experience or working knowledge of bank credit monitoring systems/processes is required.
• Meticulous and proactive, able to work independently under time pressure and as a team to deliver consistent good quality outcomes in a dynamic environment.
• Proficiency in Microsoft Office especially Microsoft Excel is required. Strong skills in data analysis or programming and working knowledge of business intelligence tools and/or Murex or AML/KYC will be advantageous.
• Mature disposition with good communication and presentation skills.

Additional Requirements

University-Bachelor

Be a Part of the UOB Family

UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.

Apply now and make a Difference

risk_management

About UOB

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values - Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

Job Description

1. End-to-end accountability and Business Engagement

• Serve as single point of contact for all business and operation needs and a liaison between the technology development, business and operation groups.
• Prioritize requests and define Program Roadmap with business and operations.
• Take overall responsibility for preparing the organization to deliver the program in line within agreed governance, budget, scope, milestones, quality and process adherence parameters.

2. Stakeholder Management: Manage all stakeholders required for program (e.g., Business, Technology, Operations, Compliance, etc.) to ensure the end-to-end delivery of the program.

3. Requirement Management and High-Level Solution

• Collaborate with Business or Operations Program Manager to create Investment Proposal and Project Plan documents, including high-level requirements and business requirement document (BRD).
• Prepare a high-level solution as part of investment proposal to illustrate the feasibility of achieving the business needs including diagrams outlining the nature of the solution.
• If the solution is technically complex or proposes new technology, consult the architecture and technology team for advice or technology roadmap direction.
• The high-level solution should be consistent with the technology roadmap.
• Define and implement a post go live support model.

4. Project management & Execution

• Participate in overall project governance with key stakeholders
• Review and sign-off key deliverables (e.g., BRD, Test Plan, FSD, Test Reports, Finance Planning…)
• Overall accountable for providing T&O resources to execute program
• Jointly accountable for program plan, budget/project finance, risks and stakeholder management with Business Program Manager
• Manage the project budget, expenses, allocations to BUs and regional entities

Job Requirements

• Minimum 13+ years of relevant banking experience.
• Master's / bachelor's degree in engineering/ business/ finance or equivalent.
• Understanding of technology and operational processes across functions / departments in the bank/market.
• Retail banking, including Wealth banking knowledge is essential.
• Experience in delivering large-scale programs.
• Experience in scoping and evaluation - defining overall considerations, including scalability, maintainability, cost, operations and technology principal risk to provide a recommendation.
• Having experience in Digital Servicing Transformation with working knowledge of Lean/Agile principles/practices and getting actionable insights using data will be a plus Sales force management.
• Experience in MS Dynamics or any CRM platform that is used for Assisted Channels staffs would be a plus.
• Excellent stakeholder management and communication skills.
• Strategic forward-thinking approach to challenges with outstanding influencing, negotiating and persuasion skills.
• Critical Thinking, Strong quantitative, analytical, problem solving and process design skills that can translate analysis into actions that meet business objectives.
• Passionate, diligent individual with ability to thrive in ambiguity.
• Resourceful team player.

Domain

• Retail Consumer Banking Operations & Contact Centre.
• Retails Banking Sales & Distribution.
• Program Management with Omni Channel Servicing in Retail Banking domain e.g. CASA, Cards, Loans (Secured/Unsecured), Wealth & Investment.
• Knowledge of Best Practices and Service Excellence in Technology & Operation Management.

Additional Requirements

Project management (Inactive), Resource Management (Inactive), University-Master

Be a Part of the UOB Family

UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.

Apply now and make a Difference

information_technology

• Handle customer enquiries
• Provide quotations & billing to customers
• Coordinate with warehouse, transport, and port teams for smooth operations.
• Ensure all port operations related documents details are in order
• Sorting and filing of documents
• Ensuring smooth daily operations for transport department's
• Any other ad hoc duty from the HOD/ Manager.

Requirements:

• Nitec / Diploma in Logistics, Supply Chain, or related field.
• Basic knowledge of port and logistics operations.
• Good communication and teamwork skills.
• Able to work in a fast-paced environment.
• Customer-oriented and attentive to details.

About the role

Vanguard Logistics Services (Singapore) Pte Ltd is seeking motivated and experienced Seafreight Customer Service professional to join our dynamic team. In this full-time role, you will be responsible for providing exceptional customer service experience and support to our clients.

What you'll be doing

• Manage and respond to customer inquiries and requests related to seafreight shipments
• Coordinate with internal teams and external partners to facilitate seamless freight forwarding services
• Prepare and process relevant documentation for seafreight shipments
• Monitor shipment status and provide proactive updates to customers
• Assist with the resolution of any issues or concerns that may arise during the shipping process
• Maintain accurate records and data related to customer accounts and shipments
• Contribute to the continuous improvement of customer service processes and procedures

What we're looking for

Customer Service

• Minimum 2 years of Customer Service experience in NVOCC or freight forwarding
• Strong understanding of seafreight operations and documentation requirements
• Excellent communication and interpersonal skills to effectively interact with customers
• Proficient in data entry
• Ability to multitask, prioritize and work under pressure to meet deadlines
• Demonstrable problem-solving and analytical skills
• Strong attention to detail and commitment to delivering high-quality service

What we offer

At Vanguard Logistics Services, we are committed to providing a supportive and rewarding work environment for our employees. In addition to a competitive salary, we offer a range of benefits, including:

• Comprehensive health insurance coverage
• Opportunities for professional development and career advancement
• Flexible work arrangements to maintain a healthy work-life balance
• Team-building activities and social events

About us

Vanguard Logistics Services is a leading global NVOCC, freight consolidation service provider. With a strong presence in the Commonwealth Central Region, we pride ourselves on delivering reliable and efficient services to our clients. Our team of dedicated professionals is driven by a commitment to innovation, customer satisfaction, and sustainability.

If you're ready to join a dynamic and forward-thinking organization, apply now for the Seafreight Customer Service role at Vanguard Logistics Services.

Responsibilities:

Handle customers' inquiries & requirements via email or phone.

Schedule and assign jobs to drivers.

Daily email of sign POD

Perform data entry by using WMS

Generate picking & packing list by using WMS

Submit weekly / monthly inventory reports to customers by using WMS

Preparation of necessary documents as and when is required

Communicate & coordinate with internal and external stakeholders

Requirement

Knowledge & Usage of Microsoft office

Language Knowledge of Read, Write & Spoken: English & Mandarin

Completed vaccinations

Able to work OT when is required

Passion for continuous learning and personal growth

Working Hours

5.5 working days.

Mon – Fri 8am – 5pm / Sat 8am -12noon.

• Candidate must possess at least Secondary School/"O" Level in any field

• Required language(s): English and Mandarin

• At least 1 Year(s) of working experience in the related field is required for this position

• Required Skill(s): Positive Attitude, Phone Manner, Highly motivated, Friendly

• Have basic to intermediate computer knowledge

• Preferably Junior Executive specialized in Customer Service or equivalent

• Immediate Position

Position Title : Customer Service Specialist / supervisor

Job Responsibilities :

• Process daily orders and arrange for drivers to deliver goods.
• Handle customer inquiries and provide answers via phone, email, WhatsApp, and other communication channels.
• Resolve customer complaints and maintain positive customer relationships.
• Record customer feedback and provide suggestions for improvement.
• Assist the team in completing daily tasks to ensure service quality.

Requirements :

• College degree or above; relevant experience preferred.
• Strong communication skills and team collaboration spirit.
• Detail-oriented, patient, and able to work under pressure.
• Familiarity with office software and basic computer skills.

Job Content

• Maintain daily communication and close relationships with customers.

• Order management for both warehouse and drop shipment.

• Proactive supporting sales operations in achieving sales targets.

• Provide a timely update to customers on the order changes of orders/shipmentschedule.

• To prepare shipping documents for customer clearance.

• Identifying customer demands and improving the process through cooperation with teammates.

• Solving customers' queries and problems.

• Handle customer complaints and ensure thorough follow-up until resolution.

• Participate customer meeting or customer visits when required to strengthen customer relationship.

Job Requirement

1. Diploma or above, majoring in international trade and logistic is preferred

2. Fresh graduates are welcome

3. Fluent oral and written English

4. Knowledge of SAP will be a benefit

5. Bilingual of English and Mandarin

Job Description -

• Secure retail and corporate rentals.
• Activating of replacement car for AIG insured and following up on due date for returning.
• Provide timely, consistent and accurate information to external customers.
• Ensure accurate processing of rental workflow through Fleetnetics.
• Furnish accurate driver particulars to respective authority for summons.
• Prepare quotation, tender, process monthly renewal, collect payment for Corporate accounts.
• Handle PRAC technical/breakdown such as vehicle unable to start, accident etc. Escalate promptly to operations/manager for follow up as appropriate.
• Handle cash and credit transactions accurately and securely.
• Work with operations to maximize fleet utilization.
• Establish and maintain professional and effective communication with external customers.
• Ensure tidiness and cleanliness of the reception area to create a pleasant and welcome environment for walk-in customers.
• Seek immediate assistance from relevant colleagues for issues that cannot be resolved within the department, or escalate promptly to the manager as appropriate.

Requirements -

• Applicants with no prior experience are welcome
• Candidate must possess at least an "N" Level or Diploma in any field.
• Good knowledge of MS Office
• Good communication and problem solving skills.
• Meticulous, presentable, patience,and customer service oriented.
• Good command of English and Mandarin (to liaise with Mandarin speaking associates)
• Preferably with valid class 3/3A driving licence.
• 5.5 Days work week
• Able to start work within short notice.
• Priority will be given to Singaporeans