Flight Operations Manager

Singapore, Singapore GOLD STAR AVIATION PTE. LTD.

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Job Description

The Flight Operations Manager is responsible for overseeing and managing all aspects of flight operations to ensure safety, compliance, efficiency, and cost-effectiveness. This role involves coordinating flight crews, liaising with regulatory authorities, monitoring operational performance, and ensuring that all flights meet company and aviation regulatory standards.

Key Responsibilities:
  • Oversee flight operations, ensure regulatory compliance and safety, manage crew and resources, team building and training.
  • Plan, coordinate, and supervise all daily flight operations in accordance with the company's Standard Operating Procedures (SOPs) and regulatory requirements.
  • Ensure proper flight scheduling, crew rostering, and aircraft allocation to optimize operational efficiency.
  • Monitor flight progress, manage irregular operations, and implement contingency plans as required.
  • Liaise with aviation authorities, airport operators, and other stakeholders to obtain operational approvals, slot allocations, and flight permits.
  • Conduct pre-flight briefings, monitor in-flight operations, and lead post-flight debriefings.
  • Oversee flight planning, operational approvals, permits, and procurement of flight-related supplies.
  • Any other duties as assigned, including (but not limited to) tactical monitoring of flight planning variables, flight planning systems, or other projects.
Qualifications & Experience:
  • Bachelor's degree in Aviation Management or equivalent experience.
  • Minimum of 5 years' experience in flight operations, with at least 2 years in a supervisory role.
  • Comfortable working with operational and technical documentation and procedures.
  • Good oral and written communication skills in English and Mandarin.
  • Comprehensive knowledge of aviation regulations and operational procedures (FAA, Cayman, San Marino preferred)
  • Proven experience in managing pre-flight, in-flight, and post-flight operational activities, including dispatch, organization, and quality management
  • Proficient in Microsoft Office (Excel, Word, PowerPoint) and flight planning/operational software.
  • High attention to detail, strong leadership, excellent organizational skills, ability to multi-task, work independently, and make effective decisions under pressure.
  • Singaporean or PR only.
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Flight Operations Specialist

Singapore, Singapore beBeeAerospace

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Aircraft Systems Technician

Our team is seeking a skilled Aircraft Systems Technician to join our ranks. As a key member of our maintenance crew, you will be responsible for ensuring the safe and efficient operation of our aircraft.

Key Responsibilities:
  • Test and troubleshoot instruments, components, and assemblies using appropriate test equipment
  • Test electrical equipment or systems to ensure proper functioning
  • Carry out avionic modifications, including new wiring installations
  • Complete tasks within the allotted timeframe and adhere to quality standards
  • Promote safety within the workplace by monitoring others and yourself to guarantee all tasks are performed according to safety manual guidelines
  • Keep records of maintenance and repair work
  • Order supplies, equipment, materials, and parts for repairs and general maintenance
  • Carry out schedule servicing, troubleshooting, and defect rectification
Required Skills and Qualifications:
  • Minimum NITEC / Higher NITEC, Diploma in Aerospace Electronics / Aerospace Avionics
  • At least 2 years of practical and documented aircraft maintenance experience
  • Those with experience on Fokker 100, ATR, E190, or B737/A320 would be an added advantage
Benefits:
  • Knowledge in base maintenance activities would be an added advantage
  • Avionics, test equipment, overhaul, troubleshooting, aviation, soldering, analog, wiring, housekeeping, aircraft systems, aerospace, electrical, aircraft maintenance, aircraft, electronics, calibration skills
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Senior Specialist, Flight Operations

Singapore, Singapore $90000 - $120000 Y Scoot Tigerair Pte Ltd

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Senior Executive: 3 - 5 years

Summary

You will be part of the Technical, Regulatory and Projects team and will be key to provide technical support for line operations, regulatory applications and project management. You will lead and work closely with various stakeholders to ensure success in the role.

Job Description

You will be working in Scoot Flight Operations Department to:

Render operations and engineering related technical support in the day-to-day running of the Scoot aircraft fleets.

Undertake airplane performance, airport evaluation, and payload studies and routing evaluations.

Undertake Flight Planning tasks.

Keep operations manuals such as Airplane Flight Manuals, Flight Crew Operations Manuals, Minimum Equipment Lists, Electronic Forms, etc. for the various Scoot fleets up to date and seek approval from the authority.

Work with various departments, authorities and aircraft manufacturers on operational and technical matters pertaining to flight operations.

Assist the management pilots with operational instructions to flight crew in respect of aircraft configuration changes, regulation changes, etc.

Invoice verifications.

Undertake Flight Ops Procuring Function such as contract vetting and negotiation with suppliers.

Administrative and Documentation Support for Flight Ops Department.

Focal for all Foreign and Local regulatory applications.

Administrator of various Flight Ops systems.

Create, check and issue Electronic Flight Bags (EFB) for all Scoot's Aircraft fleets.

Administrate the iPads issued to all crew for operational use.

Required Skills

A good Degree, Aeronautical Engineering (preferred).

Proficient in Excel.

Good in Mathematics.

Minimum 3 to 5 years of relevant working experience in Aviation industry. Other required training in specific aircraft types will be provided. Good knowledge in aircraft systems of any specific modern aircraft is essential.

Good communicative and inter-personal skills and the ability to write, speak and present clearly and to interact with co-workers of all levels.

Ability to multi-task, pay attention to details, analyse, rationalise in solving problems and work both independently and in a team.

Ability to work in a dynamic environment.

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Customer Service Agent (Flight Operations)

Singapore, Singapore Jet Aviation

Posted 13 days ago

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Job Description

Customer Service Agent (Flight Operations)
Location:
Singapore, SG,
Flexible Work Arrangement: Onsite
Job Category: Fixed Base Operations (FBO)
Career Level: Executive
Requisition Id: 4687
Since 1967, Jet Aviation has been crafting flight in its smoothest form. From one hangar in Basel, Switzerland, to over 4,500 employees, and some 50 locations worldwide. Aircraft Management, Aircraft Sales, Charter, Completions, Government Services, FBO, Fixed and Rotary Wing Maintenance, and Staffing. Behind every seamless Jet Aviation experience, is a team of dedicated professionals perfecting the art of flight. The artisans of aviation. The craft that brings our customers' journey to life. In the hangar, on the ground, and behind the scenes. Enabling global flight, with passion.
**Position Summary**
As a Customer Service Agent you will provide assistance to passengers and crew throughout the different stages of travel through our Jet Aviation FBO's. The job incumbent will be the main point of contact for service requests, inquiries, suggestions and complaints.
**Main Responsibilities**
― Provide the best possible levels of service to our customers in a welcoming, friendly and respectful manner - make the customer feel at home
― Increase customer satisfaction by understanding their needs and by responding to inquiries and complaints promptly, fairly and efficiently
― Provide product and service information to customers and identify upselling opportunities to maintain and increase income streams from customer relationships
― Recommend and implement programs to support customer needs
― Attend to handling requests, carry out pre-flight and post-flight administrative tasks and assist flight crews and customers with various service requirements
― Participate in the Safety & Quality Management System in accordance to the safety and quality policy and be pro-actively involved in a positive safety culture environment
― Identify and report potential hazards and near misses as well as occurrences as required by the reporting system
― Represent Jet Aviation as one company internally and externally with industry groups, regulatory bodies and the General Dynamics network
**Minimum Requirements**
- High School Diploma/GED or equivalent secondary level qualification
- Must possess a valid Class 3/3A driving license
- Common courtesy and customer orientation
- Work experience in the aviation industry or a related field (e.g. hospitality) would be an advantage
- Ability to work flexible hours, including weekends and public holidays, as part of a rotating roster or when business demands arise.
**Desired Characteristics**
- Ability to work calmly and effectively under pressure
- Excellent communications, customer service and people skills
- Results driven - able to execute with high personal accountability
- Strong initiative and self-direction
- Strong personal values corresponding with Jet Aviation values (Trust, Honesty, Alignment, Transparency)
**Physical Demands**
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
**Work Environment**
The employee must be able to work in both a heavy maintenance environment and in upscale customer areas. The noise level in the work environment is usually moderate with occasional high volume when aircrafts arrive/depart. The employee is frequently exposed to vibration. Occasional fuel fumes may permeate the workplace. Employee must be willing and able to work in all types of weather conditions. The noise level in the work environment is usually loud. The Hangar environment may be extreme hot and cold during certain seasons of the year.
If you are interested in a multicultural, challenging and innovative working environment and your profile matches our requirements, we are looking forward to receiving your online application in English.
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