238 Quality Director jobs in Singapore

The Reg Quality Director will develop and oversee programs in all manufacturing plants within APAC (4 sites in China and 1 in Australia) and ensure compliance with company policies, specifications, food safety standards, government regulations, and industry best practices, including cGMP and HACCP / HARPC for all facilities under their responsibility.

Main responsibilities

The main responsibilities of the role will be to:

• Manufacturing. Lead and manage site-based quality managers for all manufacturing plants in APAC.
• Commercial. Engage proactively with the commercial team (sales & product management) in ANZ, ASEAN, GC, India and JPK to resolve quality roadblocks to success as well as leverage quality as a competitive advantage for APAC customers.
• Quality advocacy group. Lead and manage the region-wide customer advocacy group.

Others:

• Provide QA/QC support and advice in partnership with Quality Systems & Governance as needed, to Supply Chain Managers concerning Toll Processors, wash in APAC. Examples include T&L and third party audit report reviews towards qualification and monitoring of tollers to GFSI standards, assist with decisions on where QC will be done (toller, external, internal) and which plant QA/QC team will be responsible for quality system data entry, product grading, product release and disposition of out-of-spec product / blocked stock for new products that are toll processed.
• Drive initiatives at their facilities of responsibility derived from the pillars of Global Quality, including Manufacturing Partnership, Customer advocacy, Analytics, Systems-Governance and the Global Quality.
• Oversee the management of Quality and Food Safety programs, ensuring compliance with national and international standards and legislation and ensure that all new regulations are quickly and accurately implemented in the plant.
• Hold QA Managers accountable for their responsibilities and assist with support and advice as needed.
• Oversee the management of HACCP/HARPC Food Safety Plans. Review HACCP plans and strategies for new products as needed. Ensure management of HACCP records and file maintenance via local QA/QC team. Ensure conformance with best-in-class allergen control programs.
• Hold the QA Manager accountable for the maintenance of the Quality document libraries/site Quality Management manual, and assist with support and advice as needed
• Oversee the performance and reporting of daily, weekly and monthly reviews of all quality KPI's via direct reports.
• Partner with Operations to further improve upon KPIs as part of a proactive continuous improvement program, which includes RFT (1st pass quality performance), Blocked Stock Inventory (reductions), and customer complaints (reductions).
• Hold QA Managers accountable for internal manufacturing specifications, standards, protocols and procedures.
• Hold QA Managers accountable for the development and execution of training programs that support the Company’s objectives concerning quality and food safety, and assist with support and advice as needed.
• Oversee the application of administrative and record-keeping processes to support the food safety and quality programs listed above via direct reports.
• Hold QA Managers accountable for the timely investigation and associated corrective actions of all plant-related customer quality complaints, process deviations related to food safety & OOS material, and assist with support and advice as needed.
• Hold QA Managers accountable for the facilitation and assistance of the local plant and area managers on troubleshooting, problem resolution, and CAPA programs.
• Hold QA Managers accountable for their plant's lab group's fiscal year spending.
• Hold QA Managers accountable for the review of all plant project requests for capital expenditure to ensure that the project will adhere to all quality and food safety standards.
• Responsible for review and support of projects that directly impact Quality Assurance in their region, which stretch across multiple sites and will be the lead contact person for Quality on such projects.
• Hold QA Managers accountable for all customer and certifying body audits and implement corrective actions, as needed, to ensure compliance with all requirements.
• Help assure all facilities under responsibility maintain GFSI certifications and operate under GFSI principles at the top performance level (BRC grade A/AA for example.)
• Help assure applicable facilities maintain ISO 9001 certifications and operate under ISO principles.
• Hold QA Managers accountable for the development and management of their environmental monitoring programs, as well as any tolling sites that they are accountable for and assist with support and advice as needed.
• Hold QA Managers accountable for the maintenance of plant & lab analytical equipment, ensure compliance with group methods, and ensure compliance with our lab equipment.
• Maintain regular communications with direct reports and ensure a high level of support and engagement within the team.
• Lead support and execution of Internal Audits (GCAs (if required), ESAs, BRC, etc) for Quality as needed.
• Provide support and advice as needed to Customer Advocacy, Sales, Product Management and Supply Chain concerning customer needs

EHS

· Perform, Maintain and improve the EHS standard and requirements as set by the Company. Participate in the company’s EHS program, including training, audit etc., arranged by the company.

COMPETENCIES

· Able to effectively present information to top management, public groups, and/or customers.

· Able to define problems, collect data, establish facts, and draw valid conclusions.

· Ability to interpret technical instructions in mathematical or diagram form and deal with several abstract and concrete variables

· Experience with EHS requirements

· Able to analyse gaps and propose solutions

QUALIFICATIONS

· Bachelor of Science (BS) degree in Food Science, Microbiology, Food Engineering, Chemistry or comparable required

EXPERIENCE

· 15+ years of related Quality Assurance Management experience (in a food or chemical manufacturing plant is preferred.)

· 5+ years’ experience as a people manager

SKILLS / KNOWLEDGE

· Formal HACCP, PCQI, and Quality System training is strongly preferred

· · Lean Six-Sigma project experience or certification preferred

• Establishes Quality and Reliability standards by studying Product and Consumer requirements with other members of Management as well as with Operations' personnel.
• Establishes input material standards through engagement with manufacturing and engineering personnel; conferring, coaching and negotiating with suppliers; devising testing methods and procedures to ensure conformance.
• Establishes In-process Product and Process monitoring standards by understanding Product, Process & Customer needs; devising testing methods and procedures; enforcing compliance.
• Establishes standards for the disposition of finished product by devising evaluation tests, methods and procedures.
• Establishes rework standards, where applicable by devising inspection and physical testing methods and procedures.
• Establishes Product Quality documentation system by drafting and updating Quality Assurance procedures.
• Maintains Product Quality by enforcing Quality Assurance policies and procedures as well as applicable regulatory requirements.
• Collaborate with members of Management to develop and deploy New Product Introduction, Engineering Design, Manufacturing and Training methods targeting Excursion-free Ramp.
• Collates Product and Process Quality Reports for analyzing and summarizing the information and tracking trends to trigger timely Corrective/Preventive/improvement initiatives thereby preventing Excursions.
• Completes Quality Assurance Operational requirements by scheduling and assigning employees; following up on work results.
• Maintains Quality Assurance Organization structure by Recruiting, Selecting, Orienting and Training employees.
• Motivates and Retains Quality Assurance Staff by Coaching, Counseling, and Disciplining employees, where needed; Planning, Monitoring and Appraising outcome from the business Objectives' perspective as strategized by the Executive Management of the company.
• Maintains Professional and Technical Knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
• Achieves financial objectives by preparing the Quality Assurance budget; scheduling expenditures; analyzing variances; initiating corrective actions to address gaps, if any, in a timely manner.
• Works together with the Team with Passion to achieve targeted Objectives.
• Ensures Integrity and be the Voice of the Plant and Voice of the Customers protecting interests of both parties

Required Experience and Qualifications (Required knowledge, skills and experience-however acquired):

• Degree in Electrical/Electronics/Mechanical/Chemical Engineering or Material Physics
• More than 10 years experience in Packaging, Test, Wafer Sort, Wafer Bumping and associated Backend Operations out of which at least 5 years in managerial position.
• Preferably experienced in a multi-cultural environment with exposure to Global customer-base.
• Knowledge of Quality tools such as 8D systematic problem solving methodology, FMEA, statistical tools such as JMP is desirable.
• Good understanding of ISO9000, TS16949, ISO14001 and OHSAS18001 besides Regulatory requirements such as ROHS, REACH, Conflict Free sourcing initiatives etc.

Job Purpose

Lead and manage the company's QA/QC system across all EPC/EPCM projects to ensure full compliance with project specifications, client requirements, codes, and regulatory standards while fostering a strong quality culture.

Key Responsibilities

• Develop, implement, and maintain the Quality Management System (QMS) aligned with ISO standards and project requirements.
• Prepare and review Project Quality Plans, ITPs, method statements, and QA/QC procedures .
• Lead internal and external quality audits , including subcontractor and supplier assessments.
• Manage and oversee inspections and testing activities across projects.
• Lead NCR management, root cause analysis, corrective and preventive actions .
• Prepare and present quality performance reports and KPIs to management and clients.
• Conduct quality training and awareness programs for project teams.
• Liaise with clients, consultants, and regulatory bodies on all QA/QC matters.
• Drive continuous improvement initiatives to enhance quality performance.

Qualifications & Experience

• Degree in Mechanical, Electrical, Civil Engineering, or Quality Management.
• 10+ years of QA/QC experience in EPC/EPCM or construction, with 3+ years in a managerial role.
• ISO 9001 Lead Auditor certification preferred.
• Experience with BCA CONQUAS/QM implementation.

Core Competencies

• Strong leadership and team management skills.
• In-depth knowledge of QA/QC codes, standards, and processes.
• Excellent communication, report writing, and analytical skills.

Job Purpose

Lead and manage the company's QA/QC system across all EPC/EPCM projects to ensure full compliance with project specifications, client requirements, codes, and regulatory standards while fostering a strong quality culture.

Key Responsibilities

• Develop, implement, and maintain the Quality Management System (QMS) aligned with ISO standards and project requirements.
• Prepare and review Project Quality Plans, ITPs, method statements, and QA/QC procedures.
• Lead internal and external quality audits, including subcontractor and supplier assessments.
• Manage and oversee inspections and testing activities across projects.
• Lead NCR management, root cause analysis, corrective and preventive actions.
• Prepare and present quality performance reports and KPIs to management and clients.
• Conduct quality training and awareness programs for project teams.
• Liaise with clients, consultants, and regulatory bodies on all QA/QC matters.
• Drive continuous improvement initiatives to enhance quality performance.

Qualifications & Experience

• Degree in Mechanical, Electrical, Civil Engineering, or Quality Management.
• 10+ years of QA/QC experience in EPC/EPCM or construction, with 3+ years in a managerial role.
• ISO 9001 Lead Auditor certification preferred.
• Experience with BCA CONQUAS/QM implementation.

Core Competencies

• Strong leadership and team management skills.
• In-depth knowledge of QA/QC codes, standards, and processes.
• Excellent communication, report writing, and analytical skills.

POSITION SUMMARY

The vision of the Luxury Quality Director is to partner with properties to deliver on Marriott's luxury brands promise through Performance Expertise and Delivering Exceptional Guest Experiences. The Director will partner with Area Director of Operations, Area VPs and Managing Director Luxury to drive improvement by delivering tailored, targeted performance excellence solutions that elevate the luxury experience and facilitate bottom line results.

As a business partner to both the regional operation leaders and hotel's General Manager, the Director of Quality provides recommended strategic direction to drive guest engagement strategy for each property. This leadership role has overall responsibility for analyzing the voice of the customer data to identify top focus areas, facilitating development of improvement strategy with hotel's guidance teams, providing leadership of hotel's quality improvement projects, and providing a regular scorecard to the regional and hotels' teams on measures of success related to guest engagement. The Director assists hotels within their area in attaining guest engagement goals, resulting in improved financial performance through the elimination of defects, improved efficiencies and/or increased guest engagement. The Director provides guidance to the Quality Directors on-property. This position reports to the Managing Director, Luxury - APEC.

The Director of Quality is ultimately accountable for improving the Core Guest Experience of the Luxury Hotels in APEC providing insight and maintaining a One Stop Shop for all data needs related to Quality for the properties. This leadership role is a central point to coordinate the improvement efforts of all other relevant APEC stakeholders.

EXPECTED CONTRIBUTIONS

Managing Quality Processes

• Collaborates with relevant APEC disciplines to close gaps in the guest experience process
• Provides input to overall Performance Balanced Scorecard Quality targets and ongoing monitoring
• Maintains a central data repository to assist property quality leaders with their quality data needs
• Actively promotes Best Practices through the APEC Best Practice library and scans for ideas that can be implemented
• Facilitates Problem Solving projects using the appropriate Lean, Six Sigma, Design Thinking methodology
• Provides resources and guidance that enable discipline leads to achieve Quality related Balanced Scorecard goals.
• Leads property deep dives, Partners with respective Area Director of Operations to align on actions and sets follow-up milestones with the property General Manager to monitor progress

Executing Quality Related Training Programs

• Educates property leadership team members on the principles of quality management, how to use quality tools and their role in continuous improvement
• Develop and deliver specific trainings on problem solving, service excellence delivery, process improvement and Strategic Planning techniques.
• Partners with APEC Luxury brand team to drive brand values and philosophy in all training and development activities
• Partners with Learning & Development team to ensure transfer of learning in the hotel/classroom takes place
• Partners with Continent Lodging Services (CLS) team to leverage the latest Guest Experience tools and trainings
• Identifies performance gaps and works with leaders to develop and implement ad hoc trainings to improve performance
• Partners with HR on hotel recognition program for associates to recognize associates for involvement in the Quality process

Managing Quality Teams

• Selects, retains and continually develops diverse, high-caliber talent that make a strong positive impact on the organization
• Anticipates future talent needs based on business plans
• Actively participates in the development and recruitment of a pipeline of Quality management talent both inside and outside the discipline
• Coaches Quality leaders to help them achieve their full potential
• Facilitates periodic Quality leadership forums, team discussions and collaboration events to enable seamless sharing of information
• Works through property Quality leaders to drive usage of process improvement Quality Tools
• Provides support and guidance to Quality leaders and acts as a role model

CANDIDATE PROFILE

Education or Certification

• Bachelor's degree required; Graduate degree, MS/MBA (or equivalent) in Business Administration/Management, and Lean Six Sigma Black Belt certification preferred.

Experience:

• Five years' experience in a senior management role leading quality improvement project and/or managing quality assurance processes (Area Director experience preferred)
• Lodging operations experience preferred (luxury market preferred)
• Preferred examiner for either a national or state quality program
• Planning and coordination of field research
• Ability to facilitate strategic discussion with senior leaders
• Ability to execute improvement strategies and managing complex projects
• Ability to communicate and train all levels of the organization
• Ability to analyze data, drive insights and prepare reports of findings
• Practical application of statistical methods and tools

Core Competences:

• Leading Through Vision and Values - Keeps the organization's vision and values at the forefront of decision making and action
• Managing Change - Initiates and/or manages the change process and energizes it on an ongoing basis, taking steps to remove barriers or accelerate its pace; serves as role model for how to handle change by maintaining composure and performance level under pressure or when experiencing challenges
• Problem Solving and Decision Making - Identifies and understands issues, problems, and opportunities; obtains and compares information from different sources to draw conclusions, develops and evaluates alternatives and solutions, solves problems, and chooses a course of action
• Driving for Results - Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required
• Strategic Partnerships - Develops collaborative relationships with fellow employees and business partners; influences and leverages corporate and continental shared services and/or discipline leaders to achieve objectives; performs effectively as a liaison between locations, disciplines, and corporate to ensure needed resources are received and corporate strategies are understood and executed
• Talent Management - Provides guidance and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives
• Communication - Conveys information and ideas to others in a convincing and engaging manner through a variety of methods

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Responsibilities

• Implement and maintain all quality and food safety control processes in compliance with company standards, HACCP, ISO, local statutory requirements, and Halal standards.
• Oversee and implement QC & QA procedures across production.
• Conduct inspections on raw materials, in-process, and finished goods.
• Schedule and keep track of product testing activities.
• Maintain and calibrate QC tools and equipment to ensure accuracy.
• Handle audits, documentation, and corrective actions.
• Collaborate with production teams to uphold consistent product quality.
  Perform ad-hoc duties as assigned by management.

Requirements

• Diploma in Food Science, Food Technology, or related field.
• Minimum 2–3 years of working experience in a QA/QC-related field within the food industry.
• Positive work attitude and strong self-initiative.
• Good knowledge of GMP, HACCP, MUIS Halal, ISO 22000, FSSC 22000, and related standards.

Job Description:

The Quality Control (QC) Supervisor for Mechanical will support Site Management Team in monitoring quality and compliance throughout the construction of a Power Plant project located in Jurong Island. Reporting to the QA Manager and working closely with the Mechanical Manager, the QC Supervisor for Mechanical is responsible for overseeing the mechanical execution works performed by the EPC contractors, ensuring strict adherence to contractual quality requirements, engineering specifications, applicable codes, and international best practices.

Key Responsibilities:

• Conduct site inspections, audits, and tests to verify that mechanical installations and repairs adhere to design technical specifications, codes, and quality standards
• Ensure all mechanical work complies with relevant industry codes, project specifications, company policies, and contractual obligations
• Oversee critical mechanical activities including material inspection, installation, welding, Non-Destructive Testing (NDT), pressure testing, and final alignment and pre-commissioning checks
• Maintain detailed, accurate, and auditable records of all inspection activities, equipment history, non-conformance reports, and quality documentation
• Identify, document and track quality documentation
• Identify, document, and track quality defects
• Ensure all quality control activities are performed in full compliance with company Health, Safety, and Environment (HSE) policies and local regulatory requirements
• Support and facilitate quality-related meetings with contractors, engineers, and inspectors to resolve issues and drive continuous improvement
• Review and comment contractor-submitted Inspection & Test Plans (ITPs), method statements, and quality documentation prior to execution
• Ensure all mechanical systems are installed, tested, and documented in accordance with punch list and commissioning readiness requirements

Requirements:

• Minimum 10 years' field experience, with relevant inspector's qualification/certification in mechanical works preferably in Oil & Gas, Shipyard or Power Plant industries
• Strong knowledge of mechanical systems, equipment and construction practices
• Familiarity with international standard, especially ASME code, and inspection methods
• Ability to plan, schedule and allocate work to ensure efficient operations and minimal downtime
• Effective communication in good coordination with other departments
• Proficiency in managing project quality plans, inspection and test plans (ITPs) and reports
• Ability to identify and resolve technical issues effectively

Job responsibilities:

• Lead and participate in quality planning such as FMEA, control plan, mistake proofing, supplier qualifications
• • Maintenance of Quality Management System (QMS)
• Lead in supplier quality and Supplier development management activities including supplier performance assessment, warranty and claim process and supplier certifications
• Drive statistical methods in process control and continual improvement in process control and quality
• Provide technical support during Project QA, installation, testing and commissioning.
• Monitor the progress and effectiveness of the project quality management system. Recommend and implement improvements when required
• Ensuring the compliance with all the specifications and requirements included in the signed EPC contracts .
• Co-ordination with Safety / O&M / technical / engineering resources / customers and other stakeholders for QA/QC activities as needed
• Develop and maintain a non-conformance control system including issuing of non-conformance reports to the Suppliers/Contractor and ensure corrective actions are implemented and effective
  To understand and support QC activities when required.

Requirements:

• Diploma in Engineering or a related field.
• Minimum of 3 years of experience in QA/QC roles.
• Skilled in interpreting engineering drawings and blueprints.
• Previous exposure to or experience in the oil & gas industry is an advantage.

Singapore, East, Singapore (SGP, SSC)

Department

Operations and Support

Job posted on

Sep 25, 2025

Employment type

Permanent

About Sembcorp

• Sembcorp is a leading energy and urban solutions provider headquartered in Singapore. Led by its purpose to drive energy transition, Sembcorp delivers sustainable energy solutions and urban developments by leveraging its sector expertise and global track record.

Join Sembcorp Specialised Construction

• Sembcorp Specialised Construction, a wholly-owned subsidiary of Sembcorp Industries, provides design and build services with an in-house multidisciplinary consultancy. Specialising in building, civil engineering, and infrastructure projects, we deliver innovative and efficient solutions to meet the evolving needs of the industry.

Key Roles and Responsibilities

• Implementing and assisting on quality management matter
• Performance of internal audits and record checking to ensure compliance with regulatory, accreditation standards and contract requirement
• Manage the Document Control system
• Review processes and ensuring subcontractors comply and complete their work according with contract requirements
• Conduct assessments and review on sub-contractors' Performance
• Identify areas for improvement in audit and/or assessment processes
• Prepare monthly report on the quality of works and services performed by team and subcontractors
• Any other ad-hoc duties as assigned

Qualification, Skills and Experience

• Possess Diploma in any field
• Knowledge and understanding of quality standards
• Experience in IFM related field or Fresh Grads are welcome to apply
• Proficient in MS Office
• Possess skillsets in audit management, data collection and analysis, quality and internal controls
• Leading by example, Displaying honesty
• Effective Communicator with the ability to problem solve
• A self-independent Team Player with a growth mind.
• Due to the nature of the job, only Singaporeans will be considered for candidacy.

Our Culture at Sembcorp

At Sembcorp, our culture is shaped by a strong set of shared behaviors that guide the way we work and uphold our commitment to driving the energy transition.

We foster an institution-first mindset, where the success of Sembcorp takes precedence over individual interests. Collaboration is at the heart of what we do, as we work seamlessly across markets, businesses, and functions to achieve our goals together. Accountability is a core principle, ensuring that we take ownership of our commitments and deliver on them with integrity and excellence. These values define who we are and create a workplace where our people can thrive while making a meaningful impact on driving energy transition.

Join us in making a real impact