105 Mckinsey Company jobs in Singapore

Responsibilities

About the team The A&P Target Management Team serves as a central functional unit overseeing the establishment of global quality and efficiency targets, and the evaluation of team scorecards, for T&S Ops. Comprised of five members across three locations – Singapore, Beijing, and Dublin.

We work in close partnership with upstream teams and Ops Business teams to align on targets and develop incentive frameworks designed to foster performance gains. Responsibilities: - Establish a target management system and a business analysis framework for content safety.

Monitor the implementation process of business targets, keep track of their completion status, and conduct regular result reviews. - Create and continuously refine the methodology for target setting. For different types of metrics and business, regularly formulate corresponding targets and be responsible for cascading these targets.

• Gain profound insights into the business. Actively diagnose and pinpoint issues hindering target achievement. Independently carry out in-depth analyses, propose valuable solutions and strategies, and drive their implementation within the business.

• As a PMO, spearhead the execution of relatively complex projects. Proactively establish connections with various internal and external teams. Conduct regular special reviews and in-depth analyses.

Qualifications

Minimum Qualification(s):

• Hold a bachelor's degree or higher, and have 3+ years of experience in business analysis, data analysis, or the consulting sector.
• Have a high level of data sensitivity, robust logical thinking, be self-driven and results-oriented.

Be eager to learn and improve continuously, and be resilient under pressure.

• Demonstrate excellent project management skills, strong execution capabilities, and effective communication and coordination skills.

Be able to independently manage projects and drive cross-departmental initiatives.

• Possess a holistic perspective and the ability to manage details meticulously.

Exhibit a strong team spirit. Preferred Qualification(s):

• Fluent in English; proficiency in Chinese is a plus, due to coverage of Chinese market and content.

• Laise with users to understand their business needs.
• Assist in analyzing business requirements and defining system functions.
• Assist in creating user stories and describe the input, output.
• Assist in writing down business scenarios and preparing UI protypes.
• Work with UI/UX designers to improve user experience of UI design.
• Work with development team to ensure the team understands user stories clearly.
• Work with testers to ensure all business scenarios are tested.
• Assist in presenting system functions to customers, users and related stakeholders.
• Help with technical documentation.

• A degree in computer science or a related field.
• Knowledge of SQL queries, web applications, and system integration.
• Good written and verbal communication skills.
• Good analytical and conceptual thinking skills.
• Solid organizational skills include attention to detail and multi-tasking skills.
• Able to work both independently and in a team.
• Domain knowledge of e-commerce and supply chain is a plus.
• Knowledge in software development.

We are seeking a highly skilled Business Analysis Specialist to join our team.

About the Role:

The Business Analysis Specialist will be responsible for analyzing business needs and requirements, identifying solutions, and working with stakeholders to implement those solutions.

Key Responsibilities:

• Analyze business needs and identify areas for improvement
• Develop and maintain business cases and project plans
• Work with stakeholders to gather requirements and validate solutions
• Collaborate with IT teams to develop and implement technical solutions
• Conduct data analysis to inform business decisions
• Develop and deliver reports and presentations to stakeholders

Requirements:

• Bachelor's degree in Finance, Information Technology, Computer Science, or related field
• At least 5-8 years of experience in technology business analysis or software development
• Experience overseeing complex IT projects, including system integrations and data migrations
• Excellent analytical, critical thinking, and problem-solving skills
• Strong interpersonal and communication skills

Desirable Skills:

• Possess high expertise in ETL processes, SQL, APIs, data analysis, pattern recognition, model development, and product management
• Familiarity with Agile practices and methodologies

What We Offer:

A competitive salary and benefits package, as well as opportunities for professional growth and development.

Business Analysis Professional

We are seeking an accomplished Business Analysis Professional to join our team. As a key member of our organization, you will play a pivotal role in bridging business needs with system capabilities.

• Key Responsibilities:
  • Conduct detailed analysis of banking business processes and systems across internal interfaces and automation, such as Excel RPA.

Required Skills:

• Fundamental understanding of banking business processes and systems.
• Excellent analytical and problem-solving skills.

Benefits:

• Opportunities for career growth and professional development.
• A collaborative and dynamic work environment.

About Us:

We are a leading organization in the APAC region, committed to delivering innovative solutions that meet the evolving needs of our customers.

Responsibilities

About the team Governance and Experience is a global team aiming to build a safe and trustworthy marketplace for not only users, but also partners. We value user experience and work on policies, rules, products and systems to ensure quality. We are looking for passionate talents to join us, thus together we can build a commerce ecosystem that is innovative, secure and intuitive for our users.

As part of GNE organization , Service Support Centre (SSC) delivers Customer Service to our Buyers, Partners and internal users. We are looking for a Global Business Analysis Lead who is responsible for managing global business analysis teams in EMEA, APAC, LATAM, to deliver analytics insights to the department's strategic business goals. Responsibilities

• Lead a team of Business Analysts with a focus on our Customers, Merchants, Sellers, Creators and internal users in an eCommerce environment.
• Gather, analyze, and report information related to the current support processes.
• Scope, define and manage the execution and delivery of analytics projects and reach the department's strategic business goals
• Extend the data automated reporting solutions, and other proactive efforts that tie results to our overall business goals.
• Create customized data analysis tools, applications, and data manipulation utilities for the team.

Innovations will include tools that provide Key Performance Indicators (KPI) metrics across multiple data sources through the consolidation of tools and markets.

• Provide summary reports on various processes, including but not limited to Knowledge, Training, Quality, Automation, AI technology and Magic Workflow.
• Provide ample opportunity to analyze various operational aspects of our business, including data gathering for determining strategic direction of the service delivery organization.
• Develop regular reports and presentations with key findings, observations, data insights and recommendations.
• Deliver WBR, MBR and QBR insights for Service and Support Center to C-Level leaders.

Qualifications

Minimum Qualification(s)

• 5+ years of experience in business analysis and reporting management within Customer Service or eCommerce, with 3 years leading a team of Business Analysts in a high-growth company.
• Demonstrates strong experience in deep analysis, pushing results, and effective cross-team collaboration.
• Proficient in problem-solving, strategic thinking, and delivering presentations to leadership and clients, with a solid understanding of customer service operations.
• Capable of working independently and under pressure, influencing others without direct authority, and skilled in business, financial, or statistical analysis.
• Exhibits eagerness to learn, initiative-taking abilities, and strong written, verbal, and interpersonal communication skills.

Experience in eCommerce or marketplace platforms is advantageous. Preferred Qualification(s)

• Ability to work independently and under pressure, and the ability to influence without authority.
• Ability to pick up domain knowledge in new areas quickly.
• Eager to learn, initiative taker and problem-solver.
• Experience in eCommerce or marketplace platforms.
• Strong understanding of the processes, working knowledge of policy enforcement or moderation operations.

• Liaise with users to understand their business objectives.
• Analyze business requirements and define system functions.
• Create user stories that describe the input and output of each system function.
• Work with UI/UX designers to improve the user experience of UI designs.
• Collaborate with the development team to ensure they understand user stories clearly.
• Ensure all business scenarios are tested by working with testers.
• Present system functions to customers, users, and stakeholders.
• Contribute to technical documentation.

• A degree in computer science or a related field.
• Knowledge of SQL queries, web applications, and system integration.
• Excellent written and verbal communication skills.
• Strong analytical and conceptual thinking skills.
• Organizational skills include attention to detail and multi-tasking abilities.
• Ability to work independently and as part of a team.
• Domain knowledge of e-commerce and supply chain is an asset.
• Knowledge in software development is essential.

We are seeking a highly skilled Business Analyst to join our team. As a key member of the supply chain financing solutions team, you will be responsible for working on projects and application support of Connexis Supply Chain (Front Office & Back Office Application) global releases.

You will work closely with Product Managers and Operation users from all regions (APAC/EMEA/AMERICAS) to gather requirements, perform impact analysis, and develop functional specifications for enhancements and issues reported in production.

The ideal candidate will have excellent analytical and communication skills, with the ability to work effectively in a collaborative environment.

• Ensure business/operational objectives of new business requirements are well defined.
• Perform systematic business analysis and validate business requirements to align with business/operations needs and IT architecture and security standards.
• Design functional solutions & user workflows and document Functional Specifications.
• Walkthrough requirements and proposed solutions to all stakeholders and obtain signoff.
• Develop SIT/UAT/NRT scope and approach and guide Testing team in writing test scenarios/cases and review to obtain signoff.
• Validate SIT test results produced by testing team to obtain signoff.
• Assist users in planning/executing UAT, analyzing defects, and defining defects priority for fix delivery by development team.
• Document/review user manuals and release notes as required.
• Assist in providing tactical/strategic solutions for new client requirements.
• Assist in conversion/migration exercise where necessary.
• For production defects, perform functional analysis and propose solutions.

• Bachelor's degree in Business Administration or related field.
• Minimum 5 years of experience in business analysis or related field.
• Excellent analytical and communication skills.
• Ability to work effectively in a collaborative environment.
• Experience with project management methodologies and tools.

• Competitive salary and benefits package.
• Ongoing training and professional development opportunities.
• Opportunity to work with a dynamic and experienced team.
• Recognition and rewards for outstanding performance.

In this role, you will be responsible for ensuring timely and quality project delivery, collaborating with stakeholders, and leading user acceptance testing (UAT) to validate business requirements.

Key Responsibilities:

• Deliver high-quality UAT cases based on business needs.
• Collaborate with stakeholders to identify and document business rules and requirements.
• Lead meetings with IT to review and resolve defects.
• Develop training materials and train users on system functionality.

Required Skills and Qualifications:

• Insurance product knowledge.
• Prior experience in project/UAT environment.

This is an exciting opportunity for a motivated individual who is passionate about delivering high-quality results and making a meaningful impact in our organization. If you are a team player with excellent communication skills and a keen eye for detail, we encourage you to apply.