220 Mckinsey Company jobs in Singapore

• Laise with users to understand their business needs.
• Assist in analyzing business requirements and defining system functions.
• Assist in creating user stories and describe the input, output.
• Assist in writing down business scenarios and preparing UI protypes.
• Work with UI/UX designers to improve user experience of UI design.
• Work with development team to ensure the team understands user stories clearly.
• Work with testers to ensure all business scenarios are tested.
• Assist in presenting system functions to customers, users and related stakeholders.
• Help with technical documentation.

• A degree in computer science or a related field.
• Knowledge of SQL queries, web applications, and system integration.
• Good written and verbal communication skills.
• Good analytical and conceptual thinking skills.
• Solid organizational skills include attention to detail and multi-tasking skills.
• Able to work both independently and in a team.
• Domain knowledge of e-commerce and supply chain is a plus.
• Knowledge in software development.

#Experience - Operations businesses/ functions in an Investment Banking environment

#Have experience of leading User Acceptance Testing (UAT) projects

Responsibilities

• Evaluating front to back control processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions with SME's and other inputs.
• Leading ongoing reviews of business processes and developing optimization strategies for Target Operating Models, BRDs, User Stories, Test Case.
• Staying up-to-date on the latest process and operational advancements to automate and modernize systems.
• Communicating with all stakeholders & to elicit, analyze and validate the requirements for changes to control processes, within workshops, working groups and other forums.
• Identifying, documenting, and analysing business requirements against risk through process discovery and managing these through to completion/escalation
• Analyzing the information collected in a detailed manner whilst working independently and as part of the overall team

Qualifications/ Skills:

· Knowledge on Securities Settlement Process across multiple products (Equities, Fixed Income, SBL and Prime) and markets ( US, Europe, UK, APAC and Latam)

• Experience of working across multiple disciplines within finance or related industry
• Examples of delivering process improvements and controls enhancement
• Knowledge of Operations businesses/ functions in an Investment Banking environment
• Experience in Data Analysis and any data tracing through multiple systems front to back would be highly beneficial
• Have experience of leading User Acceptance Testing (UAT) projects, including overseeing the development & implementation of the UAT test plan, scripts and tools using the detailed functional requirements document.
• Excellent analytical and problem-solving skills
• Excellent Excel, PowerPoint and process mapping skillsets

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Responsibilities

About the team The A&P Target Management Team serves as a central functional unit overseeing the establishment of global quality and efficiency targets, and the evaluation of team scorecards, for T&S Ops. Comprised of five members across three locations – Singapore, Beijing, and Dublin.

We work in close partnership with upstream teams and Ops Business teams to align on targets and develop incentive frameworks designed to foster performance gains. Responsibilities: - Establish a target management system and a business analysis framework for content safety.

Monitor the implementation process of business targets, keep track of their completion status, and conduct regular result reviews. - Create and continuously refine the methodology for target setting. For different types of metrics and business, regularly formulate corresponding targets and be responsible for cascading these targets.

• Gain profound insights into the business. Actively diagnose and pinpoint issues hindering target achievement. Independently carry out in-depth analyses, propose valuable solutions and strategies, and drive their implementation within the business.

• As a PMO, spearhead the execution of relatively complex projects. Proactively establish connections with various internal and external teams. Conduct regular special reviews and in-depth analyses.

Qualifications

Minimum Qualification(s):

• Hold a bachelor's degree or higher, and have 3+ years of experience in business analysis, data analysis, or the consulting sector.
• Have a high level of data sensitivity, robust logical thinking, be self-driven and results-oriented.

Be eager to learn and improve continuously, and be resilient under pressure.

• Demonstrate excellent project management skills, strong execution capabilities, and effective communication and coordination skills.

Be able to independently manage projects and drive cross-departmental initiatives.

• Possess a holistic perspective and the ability to manage details meticulously.

Exhibit a strong team spirit. Preferred Qualification(s):

• Fluent in English; proficiency in Chinese is a plus, due to coverage of Chinese market and content.

Responsibilities
Laise with users to understand their business needs.
Assist in analyzing business requirements and defining system functions.
Assist in creating user stories and describe the input, output.
Assist in writing down business scenarios and preparing UI protypes.
Work with UI/UX designers to improve user experience of UI design.
Work with development team to ensure the team understands user stories clearly.
Work with testers to ensure all business scenarios are tested.
Assist in presenting system functions to customers, users and related stakeholders.
Help with technical documentation.
Job Requirements:
A degree in computer science or a related field.
Knowledge of SQL queries, web applications, and system integration.
Good written and verbal communication skills.
Good analytical and conceptual thinking skills.
Solid organizational skills include attention to detail and multi-tasking skills.
Able to work both independently and in a team.
Domain knowledge of e-commerce and supply chain is a plus.
Knowledge in software development.
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Step into a career with ASM, where cutting edge technology meets collaborative culture.

For over 55 years ASM has been ahead of what's next, at the forefront of innovation and what's technologically possible. With more than 4,500 ASMers representing 70 nationalities, our people and our advanced semiconductor devices are playing a crucial role in trends such as 5G, cloud computing, AI, and autonomous driving. But we're more than just a tech company. We value diversity, inclusion and sustainability as we strive to make a positive impact on the world. Our development programs help support your growth, shaping your future and pushing the boundaries of innovation to unleash potential.

Are you a strategic thinker with a passion for driving business value through technology? Do you thrive in fast-paced, innovation-driven environments? Join our team as a Manager, IT Business Analysis, and play a pivotal role in transforming our supply chain and operations through cutting-edge IT solutions, where you will specialize in Demand Planning, Materials Supply and Supply Chain.

What You'll Do

• • Strategic Roadmapping :Create and maintain a business unit demand list that is the input into the multi-year strategic roadmap.
• Collaborate with key business stakeholders to translate business strategy into actionable co-created roadmaps. The roadmap shall include all aspects of the Business Unit (Demand Planning, Materials Supply, Supplier Management, etc.)
• S&OP Leadership: Support cross-functional alignment, demand forecasting, supply planning, and decision-making to optimize inventory, improve service levels and enhance overall business performance through effective S&OP execution and collaboration.
• Solution Design: Orchestrate cross-functional teams to design and implement IT solutions to streamline demand planning, materials supply and supply chain processes.
• Collaborate closely with key stakeholders and sponsors to define the initiative's scope, objectives, and deliverables, ensuring overall alignment.
• Lead business analysis efforts to support Business unit operations, including requirements gathering, process mapping, and stakeholder engagement.
• Business Partnering: Work closely with cross-functional teams to assess and document change requests, ensuring alignment with business requirements and system capabilities. Facilitate the review, approval, and implementation of changes while managing the communication update between stakeholders and IT teams.
• Innovation and incubation: Proactively drives and collaborates with business to explore new capabilities and to co-develop the business case that is 'Fit for business purpose' and in line with ASM strategic priorities. Pitch to business sponsor to secure buy-in and funding.

What we are looking for

• Strong knowledge of the Sales and Operations Planning (S&OP) framework and processes.
• Familiar with facilitating Rapid prototyping & Agile methodologies to enable business idea incubation and innovation.
• Expertise in analysing business requirements, identifying opportunities for improvement, and implementing practical solutions in the Wafer Fabrication Equipment industry.
• Proficient in stakeholder management, project management methodologies, and IT systems integrations.
• Strong leadership abilities with a focus on fostering collaboration and driving cross-functional teams toward achieving organisational goals.
• Excellent IT business partnering skills to effectively collaborate with the business unit as well as cross functional teams.

Apply today to be part of what's next.

We make the tech that enables the chips in devices which improve lives around the world. We do this with an eye to the future, pushing the boundaries of what's possible through cutting-edge innovation, and driving the next wave of technological breakthroughs that shape how we live, work, and connect.

To learn more about ASM, find us at and on LinkedIn, Facebook, Instagram, X and YouTube.

ASM is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, age, nationality, social or ethnic origin, sexual orientation, gender, gender identify or expression, marital status, pregnancy, political affiliation, disability, genetic information, veteran status, or any other characteristic protected by law.

• Provide Level 1 and Level 2 functional support by troubleshooting issues and maintaining accurate incident logs.
• Manage user access provisioning, enforce audit trail processes, and follow security and compliance best practices.
• Conduct user training sessions, create comprehensive user guides, and support onboarding initiatives.
• Engage with users to collect feedback, identify system pain points, and recommend process or system improvements.
• Collaborate with business teams to gather requirements and prepare Functional Specification Document (FSD).
• Configure new projects or business units, manage master data, and customize workflows as per operational needs.
• Coordinate User Acceptance Testing (UAT), document test scenarios, and track defect resolution.
• Plan and coordinate deployments, maintain release schedules, and ensure production readiness.
• Work with vendors and customer stakeholders to assess requirements, identify gaps, and propose effective solutions.
• Generate reports and dashboards to support operational analysis and data-driven decision-making.
• Provide extended support during peak business periods and offer 24/7 operational coverage when required.
• Prepare performance tracking dashboards and support quarterly business reviews (QBRs) and KPI presentations.

Job Requirements

• Degree in computer science or equivalent with 5 to 7 years of experience.
• Strong verbal and written communication skills, with the ability to interact with technical and non-technical stakeholders.
• Proven ability to troubleshoot complex technical and functional issues.
• Self-motivated, detail-oriented, and capable of working independently under pressure.
• Highly organized with the ability to manage multiple priorities in a fast-paced environment.
• Willingness to work on shifts or off-hours as per business needs.
• Technical proficiency with web-based applications, SQL queries, and secure file transfer protocols (SFTP).
• Experience with incident and change management tools (e.g., ServiceNow, Jira) is preferred.
• Domain knowledge in e-commerce platforms and supply chain operations is an advantage.

Responsibilities

About the team Governance and Experience is a global team aiming to build a safe and trustworthy marketplace for not only users, but also partners. We value user experience and work on policies, rules, products and systems to ensure quality. We are looking for passionate talents to join us, thus together we can build a commerce ecosystem that is innovative, secure and intuitive for our users.

As part of GNE organization , Service Support Centre (SSC) delivers Customer Service to our Buyers, Partners and internal users. We are looking for a Global Business Analysis Lead who is responsible for managing global business analysis teams in EMEA, APAC, LATAM, to deliver analytics insights to the department's strategic business goals. Responsibilities

• Lead a team of Business Analysts with a focus on our Customers, Merchants, Sellers, Creators and internal users in an eCommerce environment.
• Gather, analyze, and report information related to the current support processes.
• Scope, define and manage the execution and delivery of analytics projects and reach the department's strategic business goals
• Extend the data automated reporting solutions, and other proactive efforts that tie results to our overall business goals.
• Create customized data analysis tools, applications, and data manipulation utilities for the team.

Innovations will include tools that provide Key Performance Indicators (KPI) metrics across multiple data sources through the consolidation of tools and markets.

• Provide summary reports on various processes, including but not limited to Knowledge, Training, Quality, Automation, AI technology and Magic Workflow.
• Provide ample opportunity to analyze various operational aspects of our business, including data gathering for determining strategic direction of the service delivery organization.
• Develop regular reports and presentations with key findings, observations, data insights and recommendations.
• Deliver WBR, MBR and QBR insights for Service and Support Center to C-Level leaders.

Qualifications

Minimum Qualification(s)

• 5+ years of experience in business analysis and reporting management within Customer Service or eCommerce, with 3 years leading a team of Business Analysts in a high-growth company.
• Demonstrates strong experience in deep analysis, pushing results, and effective cross-team collaboration.
• Proficient in problem-solving, strategic thinking, and delivering presentations to leadership and clients, with a solid understanding of customer service operations.
• Capable of working independently and under pressure, influencing others without direct authority, and skilled in business, financial, or statistical analysis.
• Exhibits eagerness to learn, initiative-taking abilities, and strong written, verbal, and interpersonal communication skills.

Experience in eCommerce or marketplace platforms is advantageous. Preferred Qualification(s)

• Ability to work independently and under pressure, and the ability to influence without authority.
• Ability to pick up domain knowledge in new areas quickly.
• Eager to learn, initiative taker and problem-solver.
• Experience in eCommerce or marketplace platforms.
• Strong understanding of the processes, working knowledge of policy enforcement or moderation operations.

Senior Product Business Analyst/ Product Business Analysis Manager, SG
Regular Singapore International Business Other Job ID:5992
Update
Job Description
About Us
Founded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, Trip.com Group is a leading global travel service provider comprising of Trip.com, Ctrip, Skyscanner, and Qunar.
Across its platforms, Trip.com Group integrates travel resources from industry partners and helps travellers worldwide pursue the perfect trip with exceptional travel products and services.
We have four Customer Service Centres for Trip.com established in Japan, Korea, the UK, and the Philippines, providing 24/7 customer service in 19 different languages.
We have more than 30,000 employees scattered across 30 countries in Asia, Europe, the Americas, and Oceania, striving to expand our global markets and aiming to be the world’s leading and most trusted family of online travel brands that aspire to deliver the perfect trip at the best price for every traveller.
In this Role, you’ll get to:
Analyze business and financial data to identify trends, patterns, and anomalies that form the market strategy and help with market growth.
Develop and maintain dashboards and reports to visualize key performance indicators (KPIs) and financial metrics.
Collaborate with cross-functional teams to gather requirements and deliver actionable insights that drive profitability and efficiency
Monitor campaign performance and generate data and insights to discover new opportunities and points for improvement.
Support alternative business model advancement and multi-channel strategy development by collaborating with product, R&D, user research and other cross-function teams.
Develop metrics and trackers to provide timely performance diagnostics for assessment.
Drive product portfolio localization and optimization through delivering solid analysis on field force effectiveness and issues identification.
Support the exploration and assessments of business optimizations in terms of strategies and executions.
Conduct integrated analysis of market competition/business performance and generate actionable insights from a data-driven perspective.
What you'll Need to Succeed:
Proven experience in extracting data-driven insights and delivering actionable business recommendations through clear and compelling presentations—not just dashboards.
Results-oriented, self-motivated, and adaptable to fast-changing environments.
Strong proficiency in English is required; Mandarin is a plus.
Excellent communication and presentation skills, with a professional approach and the ability to engage effectively with stakeholders across all levels.
Possesses a growth mindset with a data-driven approach to continuously optimize strategies across acquisition, upselling, and retention.
Minimum 5 years of relevant experience in data or business analysis.
Proficient in data visualization and analytics tools such as Tableau, Excel, and BigQuery SQL.
Bachelor’s degree or higher in a quantitative field such as Statistics, Finance, Accounting, Economics, Mathematics, Engineering, Science, or Business.
Why Trip.com Group
We offer a stage to unleash your full potential and drive global impact. As an international team, we embrace an open and inclusive culture that supports and respect team members in and out of the workplace. Everyone is on a trip, whether it's a career trip or a life trip. At Trip.com Group, you can define your own trip by setting a goal and celebrate your success by recognizing the progress you have made.
What’s more?
Our rapid business growth in global offers abundant career opportunities atvarious levels and in multiple functions
Internal transfer is encouraged, and global job rotation program enable you to pursue a global career path and make global impact
We provide learning opportunities to further your career in areas of leadership capability, soft skill and professional expertise.
We encourage flexible work arrangement
Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events.
Find out more job opportunities at
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Overview

Corporate Travel Management (CTM) Asia is seeking a Business Analysis & Solutions Manager (BAS Manager). The basis of this position is to identify targeted corporate travel sales opportunities and to develop sales strategies to grow the business. This role focuses on tailoring our offering to match the client’s strategic business direction when applied to travel, rather than a hard sell.

Corporate Travel Management (CTM) is an award-winning global provider of innovative and cost-effective travel solutions spanning corporate, events, leisure, loyalty and wholesale travel. CTM’s proven business strategy combines personalized service excellence with client-facing technology solutions to deliver a return on investment to clients. Headquartered in Australia with its Asia head office in Hong Kong, CTM serves customers across Asia including Hong Kong, Singapore, China, Taiwan and Japan.

The title of this role is actually Business, Analysis & Solutions Manager (BAS Manager). This reflects the true nature of the role: identify targeted corporate travel sales opportunities and develop sales strategies to grow CTM’s business. The role emphasizes tailoring CTM’s offering to align with the client’s business travel requirements rather than a traditional hard sell.

Primary deliverables.

• Research, formulate and prepare sales strategies and account acquisition plans to attain new corporate clients and expand new markets for existing clients.
• Develop winning value propositions for clients as part of the qualification process.
• Participate in regional strategic and operations sales planning initiatives.
• Represent CTM in the marketplace on a professional basis to increase market and brand awareness.
• Achieve annual sales targets.

• A minimum of 5+ years in a sales/ business partnership position in the travel industry.
• Demonstrated ability to align and tailor your sales approach to match the client’s requirements.
• Experience in building pipelines, segmentation, overseeing tenders, and reporting to sales.
• Prompt status updates in CRM.
• Outstanding communication and negotiation skills.
• Acute business acumen and analytic capability.
• Proficient in Excel and PowerPoint.
• Effective time management is essential.
• Ability to connect with an audience during presentations and articulate CTM’s value propositions.

• Executive

• Full-time

• Product Management, Customer Service, and Sales

• Travel Arrangements

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