209 Mckinsey Company jobs in Singapore

What You Will Do

• Work closely with After Market Operations (AMO) APAC Sites, Digital Technology and other support functions to support AMO's long term digital information growth plans.
• Lead the deployment of connected equipment into the AMO APAC shops.
• Ensure system integration and value realization of digital connectivity is considered in all technology projects.
• Partner with global Pratt & Whitney (PW) teams globally to ensure continued alignment to standards and other group evolution.
• Lead digital enhancement initiatives that support operations performance & growth while maintaining due diligence and compliance.
• Identify and lead enhancements that increase internal & external customer experience.

Special Project Execution

• Serve as Product Owner for AMO APAC OACIS (Operations Analytics & Central Information System) implementation and expansion.
• Own and lead the deployment and migration of AMO APAC RTLS (Realtime Location Tracking System) deployment and migration.
• Act as Machine Connectivity Lead for AMO APAC.

Project Management

• Serve as the primary point of contact for APAC leadership regarding shop machine and I4.0 (Industry 4.0) connectivity activities.
• Provide updates to leadership on key aspects of local AMO Digital Transformation initiatives.
• Partner with key business leaders to understand specific project requirements.
• Regional point of contact for emerging site requests across the Digital Transformation Spectrum.
• Escalate issues to Digital Transformation Leads.
• Support site deployment of digital transformation projects and initiatives.
• Understand key application usage for the business and serve as liaison to subject matter experts.
• Collaborate with other P&W disciplines to ensure coordinated project delivery to meet business priorities.
• Facilitate After Action Reviews to incorporate lessons learnt.

Documentation Management

• Develop and maintain standard work and documentation for local AMO DTX processes and procedures for deployment and utilization.
• Monitor utilization patterns and provide direction on best practices.
• Create and maintain system, configuration, user documentation to ensure knowledge transfer & communication.

Site Adoption of Integration Machine and Asset Connectivity Technologies, including:

• RTLS/Asset Tracking
• Kepware / Ignition
• DNC – Machine Program Control
• Internet of Things (IOT)
• Factory Network Segmentation
• AGV/AMR – Autonomous Guided Vehicles
• Andon

Qualifications You Must Have

• Bachelor's degree in Engineering, Business, Science, Technology or a related technical discipline.

• At least 8 years of relevant experience in Operations, Aftermarket, Aerospace or Commercial Aviation.

• Business Analyst certification or equivalent experience in manufacturing, maintenance, or repair industries.
• Proven experience in project management for digital, technical, and/or technology-focused initiatives.
• Solid understanding of IT network routing, protocols and firewall concepts.
• Outstanding cross-functional leadership skills
• Excellent communication and presentation skills.
• Ability to drive high-level goals while executing detailed operational improvement
• Self-starter with strong problem-solving skills and a demonstrated ability for creative and critical thinking.
• Proven ability to filter and distill relevant information from complex datasets.
• Ability to mediate discussions between stakeholders with varying priorities.
• Demonstrate strategic thinking, business judgment, innovation, and team building skills.
• Ability to speak comfortably about results to all levels of leadership

Qualifications We Prefer

• Industry 4.0, IOT and Machine connectivity experience
• Familiarity with aerospace industry repair processes (engine and/or component).

What We Offer

• Career and skills development opportunities.
• Employee scholarship program for further education.
• Comprehensive health, medical and dental benefits.
• On-the-job training and in-house/external certifications.
• Competitive renumeration package.
• Allowance and overtime benefits where appliable.
• Company transport provided.

#Experience - Operations businesses/ functions in an Investment Banking environment

#Have experience of leading User Acceptance Testing (UAT) projects

Responsibilities

• Evaluating front to back control processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions with SME's and other inputs.
• Leading ongoing reviews of business processes and developing optimization strategies for Target Operating Models, BRDs, User Stories, Test Case.
• Staying up-to-date on the latest process and operational advancements to automate and modernize systems.
• Communicating with all stakeholders & to elicit, analyze and validate the requirements for changes to control processes, within workshops, working groups and other forums.
• Identifying, documenting, and analysing business requirements against risk through process discovery and managing these through to completion/escalation
• Analyzing the information collected in a detailed manner whilst working independently and as part of the overall team

Qualifications/ Skills:

· Knowledge on Securities Settlement Process across multiple products (Equities, Fixed Income, SBL and Prime) and markets ( US, Europe, UK, APAC and Latam)

• Experience of working across multiple disciplines within finance or related industry
• Examples of delivering process improvements and controls enhancement
• Knowledge of Operations businesses/ functions in an Investment Banking environment
• Experience in Data Analysis and any data tracing through multiple systems front to back would be highly beneficial
• Have experience of leading User Acceptance Testing (UAT) projects, including overseeing the development & implementation of the UAT test plan, scripts and tools using the detailed functional requirements document.
• Excellent analytical and problem-solving skills
• Excellent Excel, PowerPoint and process mapping skillsets

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Responsibilities

About the team The A&P Target Management Team serves as a central functional unit overseeing the establishment of global quality and efficiency targets, and the evaluation of team scorecards, for T&S Ops. Comprised of five members across three locations – Singapore, Beijing, and Dublin.

We work in close partnership with upstream teams and Ops Business teams to align on targets and develop incentive frameworks designed to foster performance gains. Responsibilities: - Establish a target management system and a business analysis framework for content safety.

Monitor the implementation process of business targets, keep track of their completion status, and conduct regular result reviews. - Create and continuously refine the methodology for target setting. For different types of metrics and business, regularly formulate corresponding targets and be responsible for cascading these targets.

• Gain profound insights into the business. Actively diagnose and pinpoint issues hindering target achievement. Independently carry out in-depth analyses, propose valuable solutions and strategies, and drive their implementation within the business.

• As a PMO, spearhead the execution of relatively complex projects. Proactively establish connections with various internal and external teams. Conduct regular special reviews and in-depth analyses.

Qualifications

Minimum Qualification(s):

• Hold a bachelor's degree or higher, and have 3+ years of experience in business analysis, data analysis, or the consulting sector.
• Have a high level of data sensitivity, robust logical thinking, be self-driven and results-oriented.

Be eager to learn and improve continuously, and be resilient under pressure.

• Demonstrate excellent project management skills, strong execution capabilities, and effective communication and coordination skills.

Be able to independently manage projects and drive cross-departmental initiatives.

• Possess a holistic perspective and the ability to manage details meticulously.

Exhibit a strong team spirit. Preferred Qualification(s):

• Fluent in English; proficiency in Chinese is a plus, due to coverage of Chinese market and content.

• Laise with users to understand their business needs.
• Assist in analyzing business requirements and defining system functions.
• Assist in creating user stories and describe the input, output.
• Assist in writing down business scenarios and preparing UI protypes.
• Work with UI/UX designers to improve user experience of UI design.
• Work with development team to ensure the team understands user stories clearly.
• Work with testers to ensure all business scenarios are tested.
• Assist in presenting system functions to customers, users and related stakeholders.
• Help with technical documentation.

• A degree in computer science or a related field.
• Knowledge of SQL queries, web applications, and system integration.
• Good written and verbal communication skills.
• Good analytical and conceptual thinking skills.
• Solid organizational skills include attention to detail and multi-tasking skills.
• Able to work both independently and in a team.
• Domain knowledge of e-commerce and supply chain is a plus.
• Knowledge in software development.

We are seeking a highly skilled Business Analysis Specialist to join our team.

About the Role:

The Business Analysis Specialist will be responsible for analyzing business needs and requirements, identifying solutions, and working with stakeholders to implement those solutions.

Key Responsibilities:

• Analyze business needs and identify areas for improvement
• Develop and maintain business cases and project plans
• Work with stakeholders to gather requirements and validate solutions
• Collaborate with IT teams to develop and implement technical solutions
• Conduct data analysis to inform business decisions
• Develop and deliver reports and presentations to stakeholders

Requirements:

• Bachelor's degree in Finance, Information Technology, Computer Science, or related field
• At least 5-8 years of experience in technology business analysis or software development
• Experience overseeing complex IT projects, including system integrations and data migrations
• Excellent analytical, critical thinking, and problem-solving skills
• Strong interpersonal and communication skills

Desirable Skills:

• Possess high expertise in ETL processes, SQL, APIs, data analysis, pattern recognition, model development, and product management
• Familiarity with Agile practices and methodologies

What We Offer:

A competitive salary and benefits package, as well as opportunities for professional growth and development.

Business Analysis Professional

We are seeking an accomplished Business Analysis Professional to join our team. As a key member of our organization, you will play a pivotal role in bridging business needs with system capabilities.

• Key Responsibilities:
  • Conduct detailed analysis of banking business processes and systems across internal interfaces and automation, such as Excel RPA.

Required Skills:

• Fundamental understanding of banking business processes and systems.
• Excellent analytical and problem-solving skills.

Benefits:

• Opportunities for career growth and professional development.
• A collaborative and dynamic work environment.

About Us:

We are a leading organization in the APAC region, committed to delivering innovative solutions that meet the evolving needs of our customers.

• Laise with users to understand their business needs.
• Assist in analyzing business requirements and defining system functions.
• Assist in creating user stories and describe the input, output.
• Assist in writing down business scenarios and preparing UI protypes.
• Work with UI/UX designers to improve user experience of UI design.
• Work with development team to ensure the team understands user stories clearly.
• Work with testers to ensure all business scenarios are tested.
• Assist in presenting system functions to customers, users and related stakeholders.
• Help with technical documentation.

• A degree in computer science or a related field.
• Knowledge of SQL queries, web applications, and system integration.
• Good written and verbal communication skills.
• Good analytical and conceptual thinking skills.
• Solid organizational skills include attention to detail and multi-tasking skills.
• Able to work both independently and in a team.
• Domain knowledge of e-commerce and supply chain is a plus.
• Knowledge in software development.

• Provide Level 1 and Level 2 functional support by troubleshooting issues and maintaining accurate incident logs.
• Manage user access provisioning, enforce audit trail processes, and follow security and compliance best practices.
• Conduct user training sessions, create comprehensive user guides, and support onboarding initiatives.
• Engage with users to collect feedback, identify system pain points, and recommend process or system improvements.
• Collaborate with business teams to gather requirements and prepare Functional Specification Document (FSD).
• Configure new projects or business units, manage master data, and customize workflows as per operational needs.
• Coordinate User Acceptance Testing (UAT), document test scenarios, and track defect resolution.
• Plan and coordinate deployments, maintain release schedules, and ensure production readiness.
• Work with vendors and customer stakeholders to assess requirements, identify gaps, and propose effective solutions.
• Generate reports and dashboards to support operational analysis and data-driven decision-making.
• Provide extended support during peak business periods and offer 24/7 operational coverage when required.
• Prepare performance tracking dashboards and support quarterly business reviews (QBRs) and KPI presentations.

Job Requirements

• Degree in computer science or equivalent with 5 to 7 years of experience.
• Strong verbal and written communication skills, with the ability to interact with technical and non-technical stakeholders.
• Proven ability to troubleshoot complex technical and functional issues.
• Self-motivated, detail-oriented, and capable of working independently under pressure.
• Highly organized with the ability to manage multiple priorities in a fast-paced environment.
• Willingness to work on shifts or off-hours as per business needs.
• Technical proficiency with web-based applications, SQL queries, and secure file transfer protocols (SFTP).
• Experience with incident and change management tools (e.g., ServiceNow, Jira) is preferred.
• Domain knowledge in e-commerce platforms and supply chain operations is an advantage.

Responsibilities

About the team Governance and Experience is a global team aiming to build a safe and trustworthy marketplace for not only users, but also partners. We value user experience and work on policies, rules, products and systems to ensure quality. We are looking for passionate talents to join us, thus together we can build a commerce ecosystem that is innovative, secure and intuitive for our users.

As part of GNE organization , Service Support Centre (SSC) delivers Customer Service to our Buyers, Partners and internal users. We are looking for a Global Business Analysis Lead who is responsible for managing global business analysis teams in EMEA, APAC, LATAM, to deliver analytics insights to the department's strategic business goals. Responsibilities

• Lead a team of Business Analysts with a focus on our Customers, Merchants, Sellers, Creators and internal users in an eCommerce environment.
• Gather, analyze, and report information related to the current support processes.
• Scope, define and manage the execution and delivery of analytics projects and reach the department's strategic business goals
• Extend the data automated reporting solutions, and other proactive efforts that tie results to our overall business goals.
• Create customized data analysis tools, applications, and data manipulation utilities for the team.

Innovations will include tools that provide Key Performance Indicators (KPI) metrics across multiple data sources through the consolidation of tools and markets.

• Provide summary reports on various processes, including but not limited to Knowledge, Training, Quality, Automation, AI technology and Magic Workflow.
• Provide ample opportunity to analyze various operational aspects of our business, including data gathering for determining strategic direction of the service delivery organization.
• Develop regular reports and presentations with key findings, observations, data insights and recommendations.
• Deliver WBR, MBR and QBR insights for Service and Support Center to C-Level leaders.

Qualifications

Minimum Qualification(s)

• 5+ years of experience in business analysis and reporting management within Customer Service or eCommerce, with 3 years leading a team of Business Analysts in a high-growth company.
• Demonstrates strong experience in deep analysis, pushing results, and effective cross-team collaboration.
• Proficient in problem-solving, strategic thinking, and delivering presentations to leadership and clients, with a solid understanding of customer service operations.
• Capable of working independently and under pressure, influencing others without direct authority, and skilled in business, financial, or statistical analysis.
• Exhibits eagerness to learn, initiative-taking abilities, and strong written, verbal, and interpersonal communication skills.

Experience in eCommerce or marketplace platforms is advantageous. Preferred Qualification(s)

• Ability to work independently and under pressure, and the ability to influence without authority.
• Ability to pick up domain knowledge in new areas quickly.
• Eager to learn, initiative taker and problem-solver.
• Experience in eCommerce or marketplace platforms.
• Strong understanding of the processes, working knowledge of policy enforcement or moderation operations.