236 IT Support Manager jobs in Singapore

About the Role

We are seeking an experienced and motivated IT Field Engineer to support our system, provide onsite troubleshooting, and ensure smooth operations of hardware, network, and system environments. This role requires flexibility, strong technical expertise, and the ability to work independently.

Key Responsibilities

• Communicate with management to determine needs and explain complex issues
• Conduct research and studies on company's website and software.
• Manage IT activities and implement engineering designs.
• Diagnose warehouse machinery problems.
• Oversee repairs and technical improvements, Install new systems and technology.
• Ensure proper maintenance of equipment and Supervise technicians
• Provide IT support for hardware, software, and network issues.
• Install, configure, and maintain desktops, laptops, servers, printers, and other IT related equipment.
• Perform preventive maintenance, upgrades, and patch management.
• Troubleshoot network connectivity and security issues (LAN/WAN/Wi-Fi).
• Document support activities, incident reports, and resolutions.
• Provide user training and support on basic IT tools and applications.
• Implemented access controls to prevent unauthorized access.
• Troubleshooting system errors and SYNC issues
• Validate data to ensure it meets required formats and standards.
• Transform raw data into usable formats.
• Ensure processing methods are documented and reproducible.
• Provide backend support for software upgradation.

Requirements

• Previous experience as an IT engineer or similar role.
• Well-versed in technical aspects of projects, including machinery and equipment.
• Understanding of safety guidelines.
• Attention to detail.
• An analytical mind and strong problem-solving ability
• Degree in Engineering, Computer Science, or similar field
• Based on the requirements, you may need to support during weekends.
• 5.5 Working days.

The successful candidate will join the SIA Information Technology Division and be a part of a dynamic and fast paced team that will be instrumental in transforming via technology, our operations in Finance, Procurement, Aircraft Engineering and /or Supply Chain to achieve its strategic vision while optimizing the results across the business processes.

Key Responsibilities

• Play a key role in the data architecture, data cleansing and data migration track of our SAP S/4HANA implementation project:
• Develop data analysis and reporting architecture framework for S/4HANA eco-system and ensure it is aligned to our enterprise level data lake and analytics architecture & security guidelines
• Assess platforms and tools that are required for the implementation of data analysis & reporting solutions and be able to advise the project team on the merits & demerits of different solution approaches and make solution recommendations
• Review technical design of our to-be S/4HANA and SAP cloud solution analytics architecture and associated documentations
• Drive our S/4HANA analytics implementation and work with both internal and external teams for the execution to completion
• Collaborate closely with both internal & external partners to achieve alignment between people working on the implementation
• Assist the project team in data cleansing and data migration activities
• Assess new reporting/analytics technologies and recommend adoption where it will improve overall usage of data as enabler for business purposes
• Any relevant ad-hoc duties
• This is an individual contributor role

Requirements

• Degree in Information Technology or related fields
• At least 5 - 7 years of experience in designing and implementing Data Warehouse and SAP Analytics cloud solutions, including integration with data from SAP Cloud solutions such as SuccessFactors, Ariba, Concur, etc, along with integration to non-SAP systems
• Have experience in customizing standard business contents in BW to suit the reporting requirements of customized process in S/4HANA
• Have experience in migrating data and contents from older versions of ECC BW to BWoH or BW4HANA
• Experience in implementing data quality and master data governance tools
• Should have worked for at least 1 full cycle embedded analytics and enterprise analytics implementation projects with end-to-end experience in requirements gathering, functional analysis, high level design, built, testing and deployment (implementation in BW/4HANA would be an added advantage)
• Good understanding of ETL processes and techniques such as SDI and Data services for extraction of data from S/4HANA and non-SAP databases
• Have knowledge of working with native HANA modelling and BW modelling techniques and tools
• Knowledge of SAP Analytics Cloud (SAC) BI tool, its pre-built visualization contents, integration and connectivity capabilities
• Knowledge of SAP Datawarehouse cloud (DWC), BW Bridge, AWS S3, AWS Redshift and Tableau reporting tool
• Have knowledge / experience in delivering projects under the Agile framework
• Work independently as well as collaboratively as part of a highly skilled team
• Good problem-solving and communication skills

We thank all candidates for your interest in Singapore Airlines, and regret that only shortlisted candidates will be notified.

The successful candidate will join the SIA Group's IT Infrastructure team. In this role, you will play a pivotal part in driving the transformation of End-User Computing (EUC) through the integration of AI-driven solutions and automation, ensuring a secure, efficient, and future-ready IT infrastructure.

Key Responsibilities:

EUC Project Management and Delivery

• Collaborate with internal teams and external vendors to manage and deliver EUC projects on time and within budget.
• Integrate AI and automation tools to streamline workflows, improve efficiency, and reduce manual tasks.

Administration of Microsoft Technologies

• Administer, maintain, and support Microsoft technologies like Entra, Intune, and O365, optimizing them for performance and security.
• Develop and implement automated workflows for tasks such as user provisioning, patch management, software distribution, and compliance monitoring.

Device Management and Automation

• Manage and administer end-user devices (laptops, smartphones, tablets), ensuring they are secure, compliant, and up-to-date.
• Use automation tools to streamline updates, security patches, and compliance checks, reducing manual effort and improving efficiency.

Technical Troubleshooting and AI-Driven Solutions

• Troubleshoot technical issues related to end-user computing, leveraging AI-powered diagnostic tools to minimize downtime and enhance user experience.
• Use predictive analytics and machine learning models to proactively identify and address potential issues.

Technical Documentation and Knowledge Sharing

• Create and maintain detailed technical documentation, including user guides and training materials, using AI-based knowledge management systems.
• Ensure accuracy and consistency across all documentation with AI-powered tools.

Collaboration and IT Service Delivery

• Work closely with IT team members and other departments to ensure seamless delivery of IT services.
• Foster effective communication and teamwork to achieve shared goals.

Emerging Technologies and Innovation

• Stay updated on emerging technologies, particularly in AI and automation, and evaluate their potential for enhancing IT operations.
• Drive the adoption of AI and machine learning technologies to deliver innovative IT solutions.

Requirements

• Bachelor's degree in Information Technology, Computer Science, or a related field.
• At least 3 years of hands-on experience in an EUC Engineer or similar IT Infrastructure role.
• Strong troubleshooting skills for resolving complex technical issues.
• Familiarity with IT infrastructure technologies such as Networking, Virtual Desktop Infrastructure (VDI), AWS Cloud, and Information Security.
• Advanced proficiency in Microsoft technologies, including Entra, O365, and Intune.
• Industry-recognized certifications such as MCSE, CCNA/CCNP, AWS, ITIL is prefered.
• Certifications in AI, machine learning, or automation frameworks (e.g., Microsoft AI Engineer, AWS Machine Learning, UiPath) are preferred.
• Excellent oral and written communication skills, with the ability to explain technical concepts to non-technical stakeholders.
• Strong interpersonal skills.
• Passion for delivering exceptional customer service, with a focus on enhancing user experience through AI-driven and automated solutions.
• Proactive in staying updated on emerging technologies, particularly in AI, automation, and EUC, with a commitment to applying these advancements to drive organizational success.

We thank all candidates for your interest in Singapore Airlines, and regret that only shortlisted candidates will be notified.

Job ID

Brand

Merlin Entertainments - Corporate

Employment Type

Full-Time

Location

SG-Singapore

Get ready to enjoy the ride

We're on the hunt for a Technical Support Manager across our UK Theme Parks. In this role you will be required to provide reactive and project-based support across your designated attractions, ensuring the assets and attractions are maintained in line with legislation and in a manner that delivers enhanced guest experience and ride availability.

You will be supporting the Senior Director of Technical Services & Engineering, with day-to-day faults and issues, while helping to roll out market specific or global projects. This role will also require your input and experience with the Global Technical Services policies and procedures, ensuring they are fit for purpose and operationally relevant.

What You'll Do:

Capex Projects: Have oversight of the rolling capex projects for infrastructure and asset replacement across the attractions, supporting short- and medium-term asset replacement projects.

Asset Management: You will work closely with the attraction TDs and HSS team, to ensure assets are maintained in line with local legislation, intervening where there is a risk of non-compliance or poor asset management and escalating to the Senior Technical Director where required.

Technical Support: As and when faults continue to occur, impeding guest experience, or presenting a brand risk, you will be required to provide support, ensuring any faults are dealt with in a suitable period and solution.

Innovation & Sharing of Best Practice: As an ambassador for the Global Technical Services Team, you will be expected to drive innovation within your attractions, ensuring best practices and lessons learned are shared across your region and with the Central Technical Services Team to support Global asset improvement.

Environmental Engineering: How Merlin operates plays a key part in our environmental footprint and utility costs. Your role will require you to work closely with the Energy and Sustainability Team, ensuring the best environmental practices and green capex is deployed and supported, in manner compliments the technical assets.

People: The support and oversight of the technical services induction process will be critical to the role. You will be expected to support the induction and onboarding of new hires, ensuring they receive the training and support needed to be a success in the Technical Services team at Merlin.

• At least 5 years' experience as in a leadership role within the Theme Park or a critical engineering environment.

• Level 4 or above formal Technical Qualification (HNC, HND or degree level) in an engineering or technology focus area.

• The ability to manage extensive asset replacement programmes across a range of asset types and environments.

• Track record of demonstrating senior stakeholder management in a change environment.

• Confident at distilling complex topics in clear and concise presentation formats and verbal communication aimed at senior leadership level.

• Ideally has experience managing a client relationship with suppliers of engineering and technology services

• Ideally a NEBOSH General certificate in Health & Safety, or equivalent.

• Ideally has experience in visitor attractions, hospitality, or service industry.

Competitive benefits package based on location

Competitive

We are looking for an experienced and driven IT Support Manager with expertise in Oracle Finance , Finance/MIS systems , and a strong understanding of Logistics and Transportation operations . The successful candidate will manage IT support services for enterprise applications, Data Migration, bridge functional and technical requirements, and play a key role in process improvement, system integration, and vendor negotiations.

• Lead the IT support function for enterprise systems including Oracle Financials and Logistics-related platforms
• Provide hands-on support and issue resolution for Oracle modules such as GL, AR, AP, FA, and relevant logistics/transportation systems
• Partner with Finance and Logistics teams to understand operational needs and provide appropriate system solutions
• Manage vendor relationships and lead negotiations for IT services, support contracts, and software licensing
• Coordinate system upgrades, patching, and integration projects with internal stakeholders and external vendors
• Supervise and mentor a small team of IT support analysts, ensuring timely resolution of incidents and requests
• Ensure IT policies, controls, and documentation meet internal audit and compliance requirements (e.g. PDPA)
• Prepare and manage IT budgets and ensure cost-effective IT operations
• Maintain documentation of system configurations, SOPs, and support guides
• Drive continuous improvement initiatives across IT support processes and system usage

• Bachelor's degree in Information Technology, Computer Science, Finance, or related discipline
• Oracle certifications (e.g., Oracle Cloud ERP, EBS R12) preferred
• ITIL or PMP certification is an advantage

• Minimum 5–8 years of IT experience, with 3+ years in a managerial or lead role
• Strong hands-on experience supporting Oracle Finance modules (GL, AP, AR, FA)
• Proven experience supporting logistics and transportation systems or operations
• Exposure to Data migration, Finance and MIS systems, including reporting, budgeting, or forecasting tools
• Experience working with third-party vendors, including contract negotiation and performance management

• Design and develop software architecture and system components based on functional and non-functional requirements.
• Create detailed design documentation, including diagrams, flowcharts, and technical specifications.
• Write clean, efficient, and scalable code in line with software design specifications.
• Develop software applications, modules, and reusable components.
• Collaborate with product managers, stakeholders, and engineers to understand system requirements and translate them into technical designs.
• Evaluate feasibility and provide technical recommendations.
• Participate in code reviews to ensure design consistency, security, and best practices.
• Contribute to software testing strategies, including unit, integration, and system tests.
• Design interfaces and ensure seamless integration with other systems, APIs, and hardware if applicable.
• Troubleshoot and resolve design or integration-related issues.
• Stay up-to-date with emerging technologies, design patterns, and best practices.
• Suggest and implement improvements in system architecture and software design processes.
• Ensure all design and development work complies with relevant industry standards, security guidelines, and legal requirements.

Company Description

Working in partnership with our clients, we deliver major projects and programmes with skill and precision, by focusing on outcomes and driving high performance.

Delivering innovative solutions and exceptional outcomes across our sectors, we drive the success of our client's projects and programmes through effective planning, highly skilled teams, and rigorous controls.

Our capabilities include asset management, controls and performance, cost and commercial management, digital, procurement and supply chain, programme advisory, project management and sustainability. Backed by our extensive experience, we focus on outcomes to transform client's projects and programmes.

With over 133 offices across 47 countries, we are an organisation of over GBP 1.5 billion turnover and 12,000+ talented team members across the world. In 2025, we are combining with CBRE's Project Management business to create the premier, differentiated programme, project, and cost management capability globally. Through this change, our profile in Asia will scale significantly, comprising a team of over 4000 staff across all major countries in region. The combination of our programme management and project management and commercial management capabilities will provide a unique opportunity to do things for our clients.

Job Description

Data Analytics

• Provides direct support to the Regional Commercial Director by extracting and consolidating data from multiple systems and contract databases for strategic analysis and presentation at Asia and Global board meetings

Business Generation Support

Overall

• Management of Business Generation pipeline in the Contacts & Marketing Database (CMD) for Singapore
• Management of collaterals including Capability Statements, Case Studies and CVs in compliance to the Turner & Townsend corporate standards and in conjunction with the regional Business Generation team for Southeast Asia.
• Support to the Market Management team in management and submission of bids including proposals compliant to Turner & Townsend standards for Southeast Asia.
• Management of procurement registrations and prequalification submission and vendor registrations
• Support to the Market Management team in management and submission of bids including proposals compliant to Turner & Townsend standards.
• Management of New Client onboarding process including liaising with Credit Control on Client Acceptance Forms (CAF), Project/Job/Workstages are aligned and confirming with the Directors that the fee schedule is in line with the Top Down and Invoice Trackers

Commission and Finance Support

• Responsible for the management of the Risk Management (RM) database
• Management of monthly commission invoices including liaison with commission managers on billing amounts for the month, generation of invoices for jobs and issuance of invoices in accordance with client accounts payable requirements.
• Management of tax and finance tasks in conjunction with the Regional Finance Team resolving tax and finance issues by liaising with the corporate tax accountant and attend upon any corporate tax issues, audits and other regulatory requirements.
• Management of Debt Report including tracking of Client's Vendor Portal, the Withholding Tax collection and regular reporting to the regional Finance Team and Credit Control.
• Support the Market Management Team in providing invoice reconciliation analysis of actuals against the fee schedule where/as required.

Management Team Support

• Support the MD, Southeast Asia in relation to reporting to Boards and global governance bodies.
• Support Market Management team relation in the renewal and maintenance of corporate licenses and other associated accreditation and certification
• Manage and oversight in-country Business Support team
• Management of Market Client Database and Event Schedule including organising events, tracking attendance, and coordinating registration and participation
• Support the Market Management Team in relation to reporting to Boards and global governance bodies.
• Support Market Management team relation in the renewal and maintenance of corporate licenses and other associated accreditation and certification

Qualifications

• Minimum 5 - 8 years' experience in a similar role preferably from a professional services consultancy
• High emotional intelligence and ability to work with diverse senior stakeholders both in person, and virtually.
• Analytical mindset and self-starter, able to work independently and seek solutions
• An ability to develop, manage and improve business processes and initiatives to support a rapidly growing business.
• Strong PC skills required. Expert in the use of Microsoft Office package, especially MSWord, Excel, Power Point and PowerBI.
• Good written and spoken English
• Able to work collaboratively in teams and well organised
• Manage tight timeframes

Additional Information

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It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time.

Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review.

Description of the role:

This role will see the successful candidate working closely with a Partner, they will be responsible for performing a variety of duties to assist the Partner in delivering outstanding wealth management services to an array of affluent and high-net-worth clients.

Key Responsibilities

• Drafting client letters and client information packs
• Monitoring payments and liaising with UK payments team
• Managing end to end process of client onboarding
• Working with various other internal teams including client services team, business assurance and compliance
• Preparing for client meetings, including compilation of graphs, basic calculations and analysis.
• Processing switch documents
• Updating Salesforce with meeting notes and activities
• Obtaining insurance quotes
• Preparing paperwork for client meetings, including compilation of graphs. basic calculations, analysis and draft commentary
• Managing and coordinating daily tasks, outstanding matters, and reporting requirements
• Communicating with clients via email and maintaining strong customer service
• Supporting Partner with all administrative functions and support as required

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