1,049 IT Support Manager jobs in Singapore

Technical Support Manager

Singapore, Singapore $80000 - $120000 Y FINITI PARTNERS PTE. LTD.

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Job Description

Role Overview:

We are currently partnering an integrated food and agribusiness for a Technical Manager within their organisation. This role supports the Commercial and Innovation teams in driving growth through technical expertise, application support, and R&D-driven solutions. The focus is on helping translate customer needs into viable product offerings, strengthening customer relationships through technical engagement, and supporting innovation initiatives across key categories such as bakery, confectionery, and specialty fats.

Responsibilities:

1. Customer Support & Value Creation

  • Partner with the sales team to provide technical support for value-based selling.
  • Assist in profiling customers, identifying challenges, and aligning product solutions to meet their needs.
  • Participate in technical calls, product discussions, and customer visits to strengthen relationships.

2. Technical & R&D Collaboration

  • Work closely with the R&Dteam to evaluate and develop product formulations that meet customer requirements.
  • Review product specifications and provide recommendations or alternatives where required.
  • Support the development of a product pipeline by identifying market needs, competitor activities, and opportunities for innovation.

3. Category Support – Bakery & Confectionery

  • Provide technical input on cold-chain bakery inquiries, helping match customer needs with viable product options.
  • Support sales in the confectionery segment by broadening the application of oils & fats
  • Contribute technical insights for customer training, distributor education, and innovation days.

4. Innovation & Brand Building

  • Assist in creating technical write-ups, product demonstrations, and supporting materials to showcase flagship products.
  • Contribute to innovation initiatives and help strengthen the company's positioning as a premium oils & fats supplier.

Requirements:

  • Degree in Food Science, Food Technology, Chemical Engineering, or related field
  • Min. 5-8 years of experience in oils & fats, food ingredients, or specialty fats R&D/application roles
  • Strong technical understanding of bakery, confectionery, and specialty fats applications
  • Ability to translate technical requirements into commercial solutions
  • Good communication skills; comfortable engaging with customers and commercial teams
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Technical Support Manager

Singapore, Singapore Ingersoll-Rand plc

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Job Description

full-time

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Ingersoll Rand is committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.
As a
Field Application Specialist (FAS Engineer) , you will be a key technical ambassador for our advanced engineered solutions in
powder handling ,
powder/liquid mixing , and
high containment systems . You will support the commercial team throughout the entire customer lifecycle—from opportunity identification to post-installation service—ensuring that our customers receive tailored, high-performance solutions that meet their operational, regulatory, and safety requirements.
Your role will span both
pre-sales
and
post-sales
activities, combining technical consulting, solution development, and service support. You will help translate complex customer needs into actionable solutions using our innovative product portfolio, and other proprietary technologies.
Expanded Responsibilities
Collaborate with sales, contracts, and engineering teams to develop customized proposals and technical presentations.
Conduct site assessments and feasibility studies to align customer needs with ILC Dover’s capabilities.
Deliver product demonstrations and value-based selling strategies to showcase our containment and process solutions.
Customer Consultation & Solution Design :
Act as a trusted advisor to customers, guiding them through technical decision-making and system configuration.
Recommend optimal solutions based on process requirements, containment levels, and regulatory standards (e.g., GMP, ATEX).
Ensure alignment between customer expectations and engineering deliverables.
Service & Support :
Provide
technical support during installation, commissioning, and validation
phases, ensuring smooth handover and system performance.
Assist in
troubleshooting and optimization
of installed systems, working closely with service and engineering teams.
Support
change management and upgrades , helping customers adapt systems to evolving needs or compliance requirements.
Maintain ongoing relationships with customers to ensure satisfaction and identify opportunities for continuous improvement or additional services.
Training & Knowledge Transfer :
Deliver technical training to customer teams on system operation, maintenance, and safety protocols.
Create and maintain documentation to support customer understanding and long-term system reliability.
Market Development & Representation :
Identify new applications and market segments for ILC Dover’s technologies through customer interactions and industry insights.
Represent ILC Dover at trade shows, conferences, and industry events to promote our brand and solutions.
Key Responsibilities
Partner with the commercial team to
identify opportunities ,
develop proposals , and
close deals
by providing technical insight and application expertise.
Engage with customers to understand their process needs and recommend
tailored solutions
from our broad technology product portfolio.
Support the
tender process
through technical documentation, presentations, and product demonstrations that highlight ILC Dover’s value proposition and differentiation.
Act as a technical liaison between customers and internal teams, ensuring alignment from concept through execution.
Contribute to strategic growth initiatives by identifying new applications and markets for ILC Dover’s technologies.
Represent ILC Dover at major industry exhibitions and conferences, showcasing our innovation and leadership in containment and process solutions.
Your Profile
Bachelor’s degree in
mechanical engineering ,
automation ,
chemical engineering ,
pharmaceutical/biotech engineering , or equivalent.
Minimum
5 years of experience
in pharmaceutical or biopharmaceutical environments, with a strong focus on
powder handling ,
mixing , and
high containment .
Proven ability to conduct both
in-person and remote customer engagements , including technical consultations and solution presentations.
Strong understanding of
GMP ,
ATEX , and
containment performance standards .
Technically minded with excellent communication skills and a collaborative spirit.
Commercially astute with the ability to articulate value and ROI to customers.
Proficient in
Salesforce CRM
and
Microsoft Office Suite .
Ingersoll Rand Inc. (NYSE:IR), driven by an entrepreneurial spirit and ownership mindset, is dedicated to helping make life better for our employees, customers and communities. Customers lean on us for our technology-driven excellence in mission-critical flow creation and industrial solutions across 40+ respected brands where our products and services excel in the most complex and harsh conditions. Our employees develop customers for life through their daily commitment to expertise, productivity and efficiency. For more information, visit
Special Accommodation
If you are a person with a disability and need assistance applying for a job, please submit a request.
Lean on us to help you make life better
We think and act like owners.
We are committed to making our customers successful.
We are bold in our aspirations while moving forward with humility and integrity.
We foster inspired teams.
Ingersoll Rand is committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request and a member of our team will contact you.
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Technical Support Manager

Singapore, Singapore Ingersoll Rand Compressor Systems & Services

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Job Description

full-time

Overview
Technical Support Manager role at Ingersoll Rand Compressor Systems & Services.
Ingersoll Rand is committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.
Responsibilities
Act as a key technical ambassador for advanced engineered solutions in powder handling, powder/liquid mixing, and high containment systems.
Support the commercial team throughout the customer lifecycle—from opportunity identification to post-installation service—ensuring tailored, high-performance solutions that meet operational, regulatory, and safety requirements.
Engage in pre-sales and post-sales activities, including technical consulting, solution development, and service support.
Translate complex customer needs into actionable solutions using the product portfolio and proprietary technologies.
Pre-Sales Engagement: collaborate with sales, contracts, and engineering teams to develop customized proposals and technical presentations; conduct site assessments and feasibility studies; deliver product demonstrations and value-based selling strategies.
Customer Consultation & Solution Design: act as a trusted advisor guiding technical decision-making and system configuration; recommend optimal solutions based on process requirements, containment levels, and regulatory standards (e.g., GMP, ATEX); ensure alignment between customer expectations and engineering deliverables.
Service & Support: provide technical support during installation, commissioning, and validation; assist in troubleshooting and optimization; support change management and upgrades; maintain ongoing customer relationships for satisfaction and continuous improvement opportunities.
Training & Knowledge Transfer: deliver technical training on system operation, maintenance, and safety protocols; create and maintain documentation.
Market Development & Representation: identify new applications and market segments; represent the company at trade shows, conferences, and industry events to promote our brand and solutions.
Key Responsibilities: partner with the commercial team to identify opportunities, develop proposals, and close deals by providing technical insight and application expertise; engage with customers to understand process needs and recommend tailored solutions; support the tender process with technical documentation, presentations, and product demonstrations; act as a technical liaison between customers and internal teams; contribute to strategic growth by identifying new applications and markets; represent the company at major industry exhibitions and conferences.
Qualifications
Bachelor’s degree in mechanical engineering, automation, chemical engineering, pharmaceutical/biotech engineering, or equivalent.
Minimum 5 years of experience in pharmaceutical or biopharmaceutical environments with a focus on powder handling, mixing, and high containment.
Proven ability to conduct both in-person and remote customer engagements, including technical consultations and solution presentations.
Strong understanding of GMP, ATEX, and containment performance standards.
Technically minded with excellent communication skills and a collaborative spirit.
Commercially astute with the ability to articulate value and ROI to customers.
Proficient in Salesforce CRM and Microsoft Office Suite.
Ingersoll Rand Inc. (NYSE:IR) is dedicated to helping make life better through technology-driven excellence in mission-critical flow creation and industrial solutions across 40+ brands. For more information, visit
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Information Technology

Singapore, Singapore $90000 - $120000 Y twine enterprises

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Job Description

About the Role

We are seeking an experienced and motivated IT Field Engineer to support our system, provide onsite troubleshooting, and ensure smooth operations of hardware, network, and system environments. This role requires flexibility, strong technical expertise, and the ability to work independently.

Key Responsibilities

  • Communicate with management to determine needs and explain complex issues
  • Conduct research and studies on company's website and software.
  • Manage IT activities and implement engineering designs.
  • Diagnose warehouse machinery problems.
  • Oversee repairs and technical improvements, Install new systems and technology.
  • Ensure proper maintenance of equipment and Supervise technicians
  • Provide IT support for hardware, software, and network issues.
  • Install, configure, and maintain desktops, laptops, servers, printers, and other IT related equipment.
  • Perform preventive maintenance, upgrades, and patch management.
  • Troubleshoot network connectivity and security issues (LAN/WAN/Wi-Fi).
  • Document support activities, incident reports, and resolutions.
  • Provide user training and support on basic IT tools and applications.
  • Implemented access controls to prevent unauthorized access.
  • Troubleshooting system errors and SYNC issues
  • Validate data to ensure it meets required formats and standards.
  • Transform raw data into usable formats.
  • Ensure processing methods are documented and reproducible.
  • Provide backend support for software upgradation.

Requirements

  • Previous experience as an IT engineer or similar role.
  • Well-versed in technical aspects of projects, including machinery and equipment.
  • Understanding of safety guidelines.
  • Attention to detail.
  • An analytical mind and strong problem-solving ability
  • Degree in Engineering, Computer Science, or similar field
  • Based on the requirements, you may need to support during weekends.
  • 5.5 Working days.
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Information Technology

Singapore, Singapore $90000 - $120000 Y Singapore Airlines

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Job Description

The successful candidate will join the SIA Information Technology Division and be a part of a dynamic and fast paced team that will be instrumental in transforming via technology, our operations in Finance, Procurement, Aircraft Engineering and /or Supply Chain to achieve its strategic vision while optimizing the results across the business processes.

Key Responsibilities

  • Play a key role in the data architecture, data cleansing and data migration track of our SAP S/4HANA implementation project:
  • Develop data analysis and reporting architecture framework for S/4HANA eco-system and ensure it is aligned to our enterprise level data lake and analytics architecture & security guidelines
  • Assess platforms and tools that are required for the implementation of data analysis & reporting solutions and be able to advise the project team on the merits & demerits of different solution approaches and make solution recommendations
  • Review technical design of our to-be S/4HANA and SAP cloud solution analytics architecture and associated documentations
  • Drive our S/4HANA analytics implementation and work with both internal and external teams for the execution to completion
  • Collaborate closely with both internal & external partners to achieve alignment between people working on the implementation
  • Assist the project team in data cleansing and data migration activities
  • Assess new reporting/analytics technologies and recommend adoption where it will improve overall usage of data as enabler for business purposes
  • Any relevant ad-hoc duties
  • This is an individual contributor role

Requirements

  • Degree in Information Technology or related fields
  • At least 5 - 7 years of experience in designing and implementing Data Warehouse and SAP Analytics cloud solutions, including integration with data from SAP Cloud solutions such as SuccessFactors, Ariba, Concur, etc, along with integration to non-SAP systems
  • Have experience in customizing standard business contents in BW to suit the reporting requirements of customized process in S/4HANA
  • Have experience in migrating data and contents from older versions of ECC BW to BWoH or BW4HANA
  • Experience in implementing data quality and master data governance tools
  • Should have worked for at least 1 full cycle embedded analytics and enterprise analytics implementation projects with end-to-end experience in requirements gathering, functional analysis, high level design, built, testing and deployment (implementation in BW/4HANA would be an added advantage)
  • Good understanding of ETL processes and techniques such as SDI and Data services for extraction of data from S/4HANA and non-SAP databases
  • Have knowledge of working with native HANA modelling and BW modelling techniques and tools
  • Knowledge of SAP Analytics Cloud (SAC) BI tool, its pre-built visualization contents, integration and connectivity capabilities
  • Knowledge of SAP Datawarehouse cloud (DWC), BW Bridge, AWS S3, AWS Redshift and Tableau reporting tool
  • Have knowledge / experience in delivering projects under the Agile framework
  • Work independently as well as collaboratively as part of a highly skilled team
  • Good problem-solving and communication skills

We thank all candidates for your interest in Singapore Airlines, and regret that only shortlisted candidates will be notified.

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Information Technology

$40000 - $60000 Y A&One Precision Engineering Pte Ltd

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Job Description

Education Level

Currently pursuing a Diploma in Information Technology, Computer Science, Information Systems, Engineering or a related field from a recognized polytechnic

Experience Level

No prior experience required, though prior project or internship experience in IT implementation, documentation, or ERP/MES systems will be an advantage

Skills

Proficiency in Office 365 tools, including Forms, Power Apps, Power Automate, SharePoint, and Power BI

Familiarity with Jet Analytics tools is preferred

Knowledge of VBA and SQL databases would be an added advantage

Strong documentation, organization, and communication skills

Ability to work with cross-functional teams

Self-motivated, with good time management skills

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Information Technology

Singapore, Singapore $90000 - $120000 Y Singapore Airlines

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Job Description

The successful candidate will join the SIA Group's IT Infrastructure team. In this role, you will play a pivotal part in driving the transformation of End-User Computing (EUC) through the integration of AI-driven solutions and automation, ensuring a secure, efficient, and future-ready IT infrastructure.

Key Responsibilities:

EUC Project Management and Delivery

  • Collaborate with internal teams and external vendors to manage and deliver EUC projects on time and within budget.
  • Integrate AI and automation tools to streamline workflows, improve efficiency, and reduce manual tasks.

Administration of Microsoft Technologies

  • Administer, maintain, and support Microsoft technologies like Entra, Intune, and O365, optimizing them for performance and security.
  • Develop and implement automated workflows for tasks such as user provisioning, patch management, software distribution, and compliance monitoring.

Device Management and Automation

  • Manage and administer end-user devices (laptops, smartphones, tablets), ensuring they are secure, compliant, and up-to-date.
  • Use automation tools to streamline updates, security patches, and compliance checks, reducing manual effort and improving efficiency.

Technical Troubleshooting and AI-Driven Solutions

  • Troubleshoot technical issues related to end-user computing, leveraging AI-powered diagnostic tools to minimize downtime and enhance user experience.
  • Use predictive analytics and machine learning models to proactively identify and address potential issues.

Technical Documentation and Knowledge Sharing

  • Create and maintain detailed technical documentation, including user guides and training materials, using AI-based knowledge management systems.
  • Ensure accuracy and consistency across all documentation with AI-powered tools.

Collaboration and IT Service Delivery

  • Work closely with IT team members and other departments to ensure seamless delivery of IT services.
  • Foster effective communication and teamwork to achieve shared goals.

Emerging Technologies and Innovation

  • Stay updated on emerging technologies, particularly in AI and automation, and evaluate their potential for enhancing IT operations.
  • Drive the adoption of AI and machine learning technologies to deliver innovative IT solutions.

Requirements

  • Bachelor's degree in Information Technology, Computer Science, or a related field.
  • At least 3 years of hands-on experience in an EUC Engineer or similar IT Infrastructure role.
  • Strong troubleshooting skills for resolving complex technical issues.
  • Familiarity with IT infrastructure technologies such as Networking, Virtual Desktop Infrastructure (VDI), AWS Cloud, and Information Security.
  • Advanced proficiency in Microsoft technologies, including Entra, O365, and Intune.
  • Industry-recognized certifications such as MCSE, CCNA/CCNP, AWS, ITIL is prefered.
  • Certifications in AI, machine learning, or automation frameworks (e.g., Microsoft AI Engineer, AWS Machine Learning, UiPath) are preferred.
  • Excellent oral and written communication skills, with the ability to explain technical concepts to non-technical stakeholders.
  • Strong interpersonal skills.
  • Passion for delivering exceptional customer service, with a focus on enhancing user experience through AI-driven and automated solutions.
  • Proactive in staying updated on emerging technologies, particularly in AI, automation, and EUC, with a commitment to applying these advancements to drive organizational success.

We thank all candidates for your interest in Singapore Airlines, and regret that only shortlisted candidates will be notified.

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Information Technology

Singapore, Singapore Orange Media Group Industrial Guide Asia

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Job Description

Overview
Job Description: Responsible for Software Development Life Cycle (SDLC); gather IT project requirements, design.
We are hiring IT Helpdesk to support our client, a well established International Investment Bank in Singapore.
Responsibilities
Provide level 1 desktop support to internal company staff
Assist in troubleshooting of software.
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regional technical support manager

Singapore, Singapore $90000 - $120000 Y Merlin Entertainments

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Job Description

Regional Technical Support Manager

Job ID

Brand

Merlin Entertainments - Corporate

Employment Type

Full-Time

Location

SG-Singapore

What you'll bring to the team

Get ready to enjoy the ride

We're on the hunt for a Technical Support Manager across our UK Theme Parks. In this role you will be required to provide reactive and project-based support across your designated attractions, ensuring the assets and attractions are maintained in line with legislation and in a manner that delivers enhanced guest experience and ride availability.

You will be supporting the Senior Director of Technical Services & Engineering, with day-to-day faults and issues, while helping to roll out market specific or global projects. This role will also require your input and experience with the Global Technical Services policies and procedures, ensuring they are fit for purpose and operationally relevant.

What You'll Do:

Capex Projects: Have oversight of the rolling capex projects for infrastructure and asset replacement across the attractions, supporting short- and medium-term asset replacement projects.

Asset Management: You will work closely with the attraction TDs and HSS team, to ensure assets are maintained in line with local legislation, intervening where there is a risk of non-compliance or poor asset management and escalating to the Senior Technical Director where required.

Technical Support: As and when faults continue to occur, impeding guest experience, or presenting a brand risk, you will be required to provide support, ensuring any faults are dealt with in a suitable period and solution.

Innovation & Sharing of Best Practice: As an ambassador for the Global Technical Services Team, you will be expected to drive innovation within your attractions, ensuring best practices and lessons learned are shared across your region and with the Central Technical Services Team to support Global asset improvement.

Environmental Engineering: How Merlin operates plays a key part in our environmental footprint and utility costs. Your role will require you to work closely with the Energy and Sustainability Team, ensuring the best environmental practices and green capex is deployed and supported, in manner compliments the technical assets.

People: The support and oversight of the technical services induction process will be critical to the role. You will be expected to support the induction and onboarding of new hires, ensuring they receive the training and support needed to be a success in the Technical Services team at Merlin.

Qualifications & Experience
  • At least 5 years' experience as in a leadership role within the Theme Park or a critical engineering environment.

  • Level 4 or above formal Technical Qualification (HNC, HND or degree level) in an engineering or technology focus area.

  • The ability to manage extensive asset replacement programmes across a range of asset types and environments.

  • Track record of demonstrating senior stakeholder management in a change environment.

  • Confident at distilling complex topics in clear and concise presentation formats and verbal communication aimed at senior leadership level.

  • Ideally has experience managing a client relationship with suppliers of engineering and technology services

  • Ideally a NEBOSH General certificate in Health & Safety, or equivalent.

  • Ideally has experience in visitor attractions, hospitality, or service industry.

Benefits

Competitive benefits package based on location

Posted Salary Range

Competitive

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IT SUPPORT MANAGER

Singapore, Singapore HARATAN SERVICING PTE. LTD.

Posted 1 day ago

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Job Description

We are seeking a highly motivated IT Support Manager to support the company’s operations and compliance teams in managing day-to-day workflow, system improvements, and internal coordination.

The successful candidate will work closely with senior management to enhance operational efficiency, ensure IT with regulatory standards, and oversee system implementation across various departments.

Key Responsibilities:

  • Coordinate daily operational activities between Operations, Internal Control (IC), and Compliance teams.
  • Oversee the performance and maintenance of remittance backend systems.
  • Manage technology-related vendors and system improvement projects.
  • Assist in designing and implementing SOPs to improve process flow and reporting accuracy.
  • Support management in compliance documentation, regulatory reporting, and audit preparation.
  • Analyze operational data and generate reports for management decision-making.
  • Assist the COO in strategic planning, system upgrades, and operational risk management.
  • Perform ad-hoc duties and cross-department coordination as assigned.
Requirements:
  • Bachelor’s Degree
  • Minimum 1-2 years of experience in operations, IT, or business coordination roles (experience in financial, fintech, or remittance sectors preferred but not mandatory).
  • Good understanding of workflow systems, data management, and internal coordination.
  • Strong analytical, communication, and multitasking skills.
  • Able to work independently, handle confidential information, and manage deadlines in a regulated environment.
  • Proficiency in Microsoft Office Suite; familiarity with payment or remittance platforms is an advantage.

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