985 IT Services jobs in Singapore

WHO WE ARE:

Build. Scale. Sustain.

PALO IT is a global technology consultancy that crafts tech as a force for good. We design, develop and scale digital and sustainable products and services to unlock value across the triple bottom line: people, planet, profit. We do the right thing, and we do it right. We're proud to be a World Economic Forum New Champion, and a B Corp-certified company.

• We are small enough to care locally, big enough to deliver globally (5 continents, 18 offices, +650 experts from +50 nationalities)
• We are robust and resilient (100% independent and 0 debt)
• We are entrepreneurs and passionate experts: We invest in what we believe genuinely and work as a collective intelligence
• We are positive, courageous, caring, doers and committed to excellence

YOUR ROLE AND RESPONSIBILITIES

Infrastructure Management

• Support and maintain cloud infrastructure across Azure (primary), AWS, and on-premises environments for multiple clients
• Monitor system performance, troubleshoot issues, and implement solutions to ensure optimal uptime and performance
• Manage and optimize infrastructure costs while maintaining service quality
• Implement and maintain backup, disaster recovery, and business continuity strategies

CI/CD Pipeline Management

• Design, implement, and maintain CI/CD pipelines using GitHub Actions and GitLab CI/CD
• Automate deployment processes and improve development workflow efficiency
• Ensure security best practices are integrated throughout the CI/CD pipeline
• Troubleshoot and optimize existing pipeline performance

Infrastructure as Code

• Develop and maintain infrastructure using Terraform for consistent, repeatable deployments
• Create and manage CloudFormation/CDK templates for AWS resources (preferred)
• Version control infrastructure code and implement proper change management processes
• Document infrastructure configurations and maintain architectural diagrams

Design & Architecture

• Collaborate with clients and internal teams to design scalable, secure cloud solutions
• Participate in architecture reviews and provide technical recommendations
• Research and evaluate new technologies and services to improve client offerings
• Contribute to infrastructure standards and best practices development

Client Support

• Provide technical support and guidance to clients on infrastructure-related matters
• Participate in client meetings and technical discussions as needed
• Create and maintain documentation for client environments
• Ensure SLA compliance and communicate effectively about service status

WHO YOU ARE

We are seeking an experienced DevOps Engineer to join our growing managed services team. In this role, you will be responsible for supporting and maintaining cloud infrastructure for our diverse client portfolio while ensuring high availability, security, and performance across multi-cloud and hybrid environments.

Technical Skills

• Cloud Platforms: Strong experience with Microsoft Azure (primary focus), working knowledge of AWS
• Infrastructure as Code: Proficiency with Terraform for multi-cloud deployments
• CI/CD: Hands-on experience with GitHub Actions and GitLab CI/CD pipelines
• On-Premises: Experience managing traditional infrastructure and hybrid cloud environments
• Operating Systems: Proficiency with Linux and Windows server administration
• Networking: Understanding of cloud networking, VPNs, load balancing, and security groups
• Monitoring & Logging: Experience with monitoring tools and log management systems

Professional Experience

• 3+ years of experience in DevOps, cloud infrastructure, or similar role
• Experience managing infrastructure for multiple clients or environments
• Proven track record of implementing automation and improving operational efficiency
• Experience with incident response and troubleshooting in production environments

Soft Skills

• Strong problem-solving and analytical thinking abilities
• Excellent communication skills for client interactions and team collaboration
• Ability to work independently and manage multiple priorities
• Detail-oriented with strong documentation practices
• Customer service mindset with focus on client satisfaction

BONUS SKILLS

• Containerization: Knowledge of Docker, Kubernetes, Helm, and container orchestration
• Configuration Management: Experience with Ansible, Puppet, or Chef
• Security: Understanding of cloud security best practices and compliance frameworks
• Certifications: Azure certifications (Azure Administrator, DevOps Engineer Expert), AWS certifications, or Terraform certifications
• Scripting: Proficiency in PowerShell, Bash, Python, or other automation languages
• Database Management: Experience with cloud databases and backup strategies
• Agile/DevOps Culture: Experience working in Agile development environments

MORE ABOUT PALO IT:

We're eager to adapt to change, learn from our experiences and move to meet our planet's urgent needs. With 2025 as our horizon, we are taking action to meet the following objectives:

• Become a climate net-zero company
• Attain 50% of revenue from projects with a positive impact
• Train 100% of our workforce on impact
• Achieve B Corp certification among all 16 of our offices across the globe
• Continuously measure & improve employee happiness

Our clients ) are amongst the world's most successful companies. We innovate with both established Fortune 1000s, SMEs and start-ups who aim to make an impact, become global leaders and address the world's most complex challenges.

What We Offer

• Stimulating working environments
• Unique career path
• International mobility
• Internal R&D projects
• Knowledge sharing
• Personalized training

For more on our team culture and benefits, check out our careers page )

PALO IT Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Palo IT SG does not discriminate in employment opportunities or practices

You are a senior subject matter expert and point of contact (PoC) for enterprise clients in the delivery and governance of managed cybersecurity services. This role sits at the intersection of client engagement, cybersecurity operations, and corporate governance, supporting the Enterprise Business Group with deep technical insight and strategic alignment. You will work closely with both internal cybersecurity teams and external enterprise stakeholders to ensure high-quality, compliant, and risk-aware cybersecurity service delivery.

Responsibilities

1. Client-Facing Cybersecurity Delivery

Act as the primary interface for enterprise clients regarding cybersecurity services, ensuring alignment with their business and compliance needs.

Coordinate and support the delivery of managed cybersecurity services including SOC monitoring, threat detection, vulnerability management, and incident response.

Translate client security requirements into actionable service deliverables and ensure follow-through with operational teams.

1. Cybersecurity Governance & Compliance

Contribute to the design and implementation of security governance frameworks for enterprise clients, aligned with standards like NIST, ISO 27001, CIS Controls, etc.

Ensure ongoing compliance with internal and external security policies, industry regulations, and contractual obligations.

Support audit readiness and provide documentation and evidence as required for client or regulatory assessments.

1. Point of Contact to Corporate Cybersecurity

Serve as a liaison between the enterprise client team and Information Security Office.

Escalate and coordinate complex technical issues, risk assessments, and service changes with relevant internal stakeholders.

Support PoCs and pilot deployments of new cybersecurity solutions or capabilities within client environments.

1. Reporting & Risk Communication

Develop and deliver regular cybersecurity performance reports, dashboards, and executive summaries for enterprise clients.

Identify and communicate key security risks, trends, and metrics to both client stakeholders and internal leadership.

Contribute to internal reporting for the Chief of Regional Enterprise Business Group.

Requirements

Degree in IT, Computer Science or related field with at least 10+ years of experience in cybersecurity roles, with experience in managed services or enterprise environments.

Strong working knowledge of cybersecurity technologies and services (SIEM, EDR, firewall, IDS/IPS, vulnerability scanners).

Experience with cybersecurity frameworks and compliance standards (ISO 27001, NIST CSF, CIS, etc.).

Certifications such as CISSP, CISM, CISA, or equivalent are preferred.

Strong client communication and stakeholder engagement skills

Deep technical knowledge across multiple cybersecurity domains

To APPLY NOW, click on Skye

About the Role

We are seeking an experienced and motivated IT Field Engineer to support our system, provide onsite troubleshooting, and ensure smooth operations of hardware, network, and system environments. This role requires flexibility, strong technical expertise, and the ability to work independently.

Key Responsibilities

• Communicate with management to determine needs and explain complex issues
• Conduct research and studies on company's website and software.
• Manage IT activities and implement engineering designs.
• Diagnose warehouse machinery problems.
• Oversee repairs and technical improvements, Install new systems and technology.
• Ensure proper maintenance of equipment and Supervise technicians
• Provide IT support for hardware, software, and network issues.
• Install, configure, and maintain desktops, laptops, servers, printers, and other IT related equipment.
• Perform preventive maintenance, upgrades, and patch management.
• Troubleshoot network connectivity and security issues (LAN/WAN/Wi-Fi).
• Document support activities, incident reports, and resolutions.
• Provide user training and support on basic IT tools and applications.
• Implemented access controls to prevent unauthorized access.
• Troubleshooting system errors and SYNC issues
• Validate data to ensure it meets required formats and standards.
• Transform raw data into usable formats.
• Ensure processing methods are documented and reproducible.
• Provide backend support for software upgradation.

Requirements

• Previous experience as an IT engineer or similar role.
• Well-versed in technical aspects of projects, including machinery and equipment.
• Understanding of safety guidelines.
• Attention to detail.
• An analytical mind and strong problem-solving ability
• Degree in Engineering, Computer Science, or similar field
• Based on the requirements, you may need to support during weekends.
• 5.5 Working days.

The successful candidate will join the SIA Information Technology Division and be a part of a dynamic and fast paced team that will be instrumental in transforming via technology, our operations in Finance, Procurement, Aircraft Engineering and /or Supply Chain to achieve its strategic vision while optimizing the results across the business processes.

Key Responsibilities

• Play a key role in the data architecture, data cleansing and data migration track of our SAP S/4HANA implementation project:
• Develop data analysis and reporting architecture framework for S/4HANA eco-system and ensure it is aligned to our enterprise level data lake and analytics architecture & security guidelines
• Assess platforms and tools that are required for the implementation of data analysis & reporting solutions and be able to advise the project team on the merits & demerits of different solution approaches and make solution recommendations
• Review technical design of our to-be S/4HANA and SAP cloud solution analytics architecture and associated documentations
• Drive our S/4HANA analytics implementation and work with both internal and external teams for the execution to completion
• Collaborate closely with both internal & external partners to achieve alignment between people working on the implementation
• Assist the project team in data cleansing and data migration activities
• Assess new reporting/analytics technologies and recommend adoption where it will improve overall usage of data as enabler for business purposes
• Any relevant ad-hoc duties
• This is an individual contributor role

Requirements

• Degree in Information Technology or related fields
• At least 5 - 7 years of experience in designing and implementing Data Warehouse and SAP Analytics cloud solutions, including integration with data from SAP Cloud solutions such as SuccessFactors, Ariba, Concur, etc, along with integration to non-SAP systems
• Have experience in customizing standard business contents in BW to suit the reporting requirements of customized process in S/4HANA
• Have experience in migrating data and contents from older versions of ECC BW to BWoH or BW4HANA
• Experience in implementing data quality and master data governance tools
• Should have worked for at least 1 full cycle embedded analytics and enterprise analytics implementation projects with end-to-end experience in requirements gathering, functional analysis, high level design, built, testing and deployment (implementation in BW/4HANA would be an added advantage)
• Good understanding of ETL processes and techniques such as SDI and Data services for extraction of data from S/4HANA and non-SAP databases
• Have knowledge of working with native HANA modelling and BW modelling techniques and tools
• Knowledge of SAP Analytics Cloud (SAC) BI tool, its pre-built visualization contents, integration and connectivity capabilities
• Knowledge of SAP Datawarehouse cloud (DWC), BW Bridge, AWS S3, AWS Redshift and Tableau reporting tool
• Have knowledge / experience in delivering projects under the Agile framework
• Work independently as well as collaboratively as part of a highly skilled team
• Good problem-solving and communication skills

We thank all candidates for your interest in Singapore Airlines, and regret that only shortlisted candidates will be notified.

The successful candidate will join the SIA Group's IT Infrastructure team. In this role, you will play a pivotal part in driving the transformation of End-User Computing (EUC) through the integration of AI-driven solutions and automation, ensuring a secure, efficient, and future-ready IT infrastructure.

Key Responsibilities:

EUC Project Management and Delivery

• Collaborate with internal teams and external vendors to manage and deliver EUC projects on time and within budget.
• Integrate AI and automation tools to streamline workflows, improve efficiency, and reduce manual tasks.

Administration of Microsoft Technologies

• Administer, maintain, and support Microsoft technologies like Entra, Intune, and O365, optimizing them for performance and security.
• Develop and implement automated workflows for tasks such as user provisioning, patch management, software distribution, and compliance monitoring.

Device Management and Automation

• Manage and administer end-user devices (laptops, smartphones, tablets), ensuring they are secure, compliant, and up-to-date.
• Use automation tools to streamline updates, security patches, and compliance checks, reducing manual effort and improving efficiency.

Technical Troubleshooting and AI-Driven Solutions

• Troubleshoot technical issues related to end-user computing, leveraging AI-powered diagnostic tools to minimize downtime and enhance user experience.
• Use predictive analytics and machine learning models to proactively identify and address potential issues.

Technical Documentation and Knowledge Sharing

• Create and maintain detailed technical documentation, including user guides and training materials, using AI-based knowledge management systems.
• Ensure accuracy and consistency across all documentation with AI-powered tools.

Collaboration and IT Service Delivery

• Work closely with IT team members and other departments to ensure seamless delivery of IT services.
• Foster effective communication and teamwork to achieve shared goals.

Emerging Technologies and Innovation

• Stay updated on emerging technologies, particularly in AI and automation, and evaluate their potential for enhancing IT operations.
• Drive the adoption of AI and machine learning technologies to deliver innovative IT solutions.

Requirements

• Bachelor's degree in Information Technology, Computer Science, or a related field.
• At least 3 years of hands-on experience in an EUC Engineer or similar IT Infrastructure role.
• Strong troubleshooting skills for resolving complex technical issues.
• Familiarity with IT infrastructure technologies such as Networking, Virtual Desktop Infrastructure (VDI), AWS Cloud, and Information Security.
• Advanced proficiency in Microsoft technologies, including Entra, O365, and Intune.
• Industry-recognized certifications such as MCSE, CCNA/CCNP, AWS, ITIL is prefered.
• Certifications in AI, machine learning, or automation frameworks (e.g., Microsoft AI Engineer, AWS Machine Learning, UiPath) are preferred.
• Excellent oral and written communication skills, with the ability to explain technical concepts to non-technical stakeholders.
• Strong interpersonal skills.
• Passion for delivering exceptional customer service, with a focus on enhancing user experience through AI-driven and automated solutions.
• Proactive in staying updated on emerging technologies, particularly in AI, automation, and EUC, with a commitment to applying these advancements to drive organizational success.

We thank all candidates for your interest in Singapore Airlines, and regret that only shortlisted candidates will be notified.

The successful candidate will be part of the Hybrid Platform Engineering team.

He/She will be responsible for the following:

•Extensive experience administering on-premises Linux and/or Windows systems on virtualization platforms, including SAN and storage solutions.

•Perform system administration and troubleshooting in accordance with company policies and procedures.

•Monitor and optimize system performance to ensure operational efficiency.

•Create and maintain documentation and operational processes.

•Support audit activities, infrastructure/network security scans, disaster recovery, and security drills.

•Research, evaluate, and deploy new technologies to reduce costs and improve operational efficiency.

•Deliver automation solutions using Infrastructure-as-Code (IaC) tools such as Ansible, Python, and Terraform to enhance agility.

•Provide on-call support according to the roster for troubleshooting and planned maintenance of production systems.

Requirements

•Possess a degree in Information Technology or related fields.

•Minimum of 5 years of IT experience, including at least 3 years in a similar hands-on role.

•Proven experience managing both Unix (Linux and/or AIX) and Windows servers, with expert-level knowledge (certification preferred) in at least one area, covering installation, configuration, security, networking, storage, patching, and hardening.

•Experience working in Virtualization environments.

•Practical experience administering SAN and related storage technologies.

• Proficient in scripting and automation using Python and Ansible for provisioning and managing dynamic infrastructure.

•Strong knowledge of infrastructure components including virtualization technologies, storage, networking, internet protocols, operating systems, scripting and monitoring tools, and IT security.

•Experience with Agile methodologies, DevOps, CI/CD, and related tools is preferred.

•Strong analytical, project management, communication, and interpersonal skills.

SIA has multiple positions for junior and senior data scientists to drive our AI, data science and business analytics initiatives.

Key Responsibilities include:

• Member of an in-house AI and data science development team that works on AI (including areas in generative AI, autonomous agent, NLP, computer vision and recommender system), mathematical optimization, game theory, and experimental design.
• Work closely with business stakeholders to create impactful and intelligent features/services in AI, data science and data analytics. Propose and build scalable ML/DL solutions. Deploy them as API microservices for use by software applications and business users for faster and more effective decision making.
• Oversee the technical work of external technology partners and provide them datasets to deliver products/services in AI and data science. Support business users in the assessment/ validation of partner-supplied prediction models and in their deployment to production cloud.
• Work closely with application development teams to operationalize and integrate AI/ML capabilities in API microservices.
• Note: You could be posted to any subsidiary in SIA Group.

Requirements

• BS in Computer Science, Mathematics, Statistics, Physics or related discipline is required. PhD and MS degrees related to machine learning and other AI disciplines are preferred.
• Intermediate programming skills in Python. Conversant with algorithm design/analysis, data structure and SQL. Familiarity with functional/object-oriented software development using modern programming languages such as Scala, TypeScript/JavaScript, Java and C# is a plus.
• Exposure in the use of workflow/map-reduce and stream processing systems such as Spark and Kafka for big-data processing.
• Relevant internship or industry experience as a hands-on data scientist/AI engineer in shallow and/or deep learning (you should be very comfortable with most topics covered in the free undergraduate textbook by Gareth James, "An Introduction to Statistical Learning – with Applications in Python", 2023). Additional exposure in some of the following areas is a plus:

1. Use of recent proprietary/open-source LLMs through prompt engineering (such as OpenAI ChatGPT and Bing Chat). Familiarity with LLM application/data frameworks (such as LlamaIndex and LangChain).
2. Experience of using GPU-accelerated deep learning frameworks (such as PyTorch and TensorFlow).
3. Familiarity with Bayesian statistics/inference and Bayesian/causal networks for probabilistic reasoning.

• Some hands-on experience of AWS, Azure, GCP or other public cloud environment.
• Good interpersonal and communication skills for working with both technical staff and non-technical business users.
• Experience with Agile/Scrum/Kanban methodologies is a plus.

Job Description

You will be a member of the Group Information Security Team responsible for ensuring that IT solutions (both applications and infrastructure) are developed and designed with security inbuilt.

Key Responsibilities

•Provide security consultancy, technical guidance, expertise, solutioning and education for en-terprise.

•Advise application and infrastructure teams on application and infrastructure security design that is relevant and fit for purpose.

•Align security architecture frameworks and standards with business strategies and functions. Maintain Cyber risk management framework and perform assessment of applications for emerging areas like cloud security, machine learning etc.

•Advise and review application security design to detect potential security issues and for each issue, propose and drive remediation tasks. Develop application security blueprints. Propose and/or develop training courses to advance developers' security knowledge.

•Perform threat modelling on security critical applications. Keep up to date on emerging secu-rity threats and vulnerabilities on new platforms adopted by the SIA Group. Define scope and review the results of security tests, reviews and audits to ensure security assurance is achieved.

•Any relevant ad-hoc duties. Manage individual project priorities, deadlines and deliverables. This is an individual contributor role. Strong communication skills.

Requirements

•Degree in IT or related fields, with at least 5 years in information security, especially in the application security space.

•Professional security certifications (CISSP, CSSLP, CEH, CCSP etc) preferred.

•Technical proficiency in one or more of the following security areas: network design, zero trust, Internet of Things, cryptography etc.

•Strong in-depth working knowledge in secure application development techniques. Secure by Design. Secure source code review. Prior experience with any of the following tools: Static Application Security Testing (SAST), Dynamic Application Security (DAST), Software Compo-sition Analysis (SCA).

•Strong understanding of Agile, DevSecOps, OWASP Top 10, and securing cloud technolo-gies. Familiar with common web/mobile application vulnerabilities and technical knowledge to address and mitigate vulnerabilities.

•Knowledge of cyber security threats, vulnerabilities, hacking and exploit methods etc. Any prior vulnerability management experience preferred.

•Strong oral, written, presentation and inter-personal skills.

•Possess positive attitude with drive, initiative, enthusiasm, and a keen sense of urgency in resolving high-priority issues.

•Able to work independently and in a team-oriented, collaborative environment.

Key Responsibilities

Reimagine and enhance core ITSM practices (Incident, Problem, Change, and Knowledge Management) using modern development frameworks and automation tools.

Design, prototype, and implement AI-driven operational tools, including predictive incident detection, automated remediation workflows, intelligent alerting, and large language model (LLM)-based knowledge agents.

Lead the development and deployment of custom automation solutions to improve IT service reliability and reduce manual workload across ITSM domains.

Collaborate with platform teams, enterprise architects, and developers to conceptualize and build next-generation IT operational capabilities.

Provide mentorship and guidance to ITSM IPC (Incident, Problem, Change and DR management) Engineers, ensuring effective execution and governance of ITSM processes aligned with ITIL best practices.

Drive adoption and continuous improvement of ITSM best practices across all IT teams.

Oversee operational aspects of the IT Command Centre and Helpdesk, including:

• Acting as the primary liaison between internal stakeholders and external service providers.
• Monitoring and managing performance of vendor-managed services to ensure SLA and KPI compliance.
• Participating in service reviews, audits, and performance assessments.
• Managing Incident, Problem, and Change Management processes across vendor operations.
• Leading continuous improvement initiatives and service enhancements.
• Supporting escalation management and root cause analysis efforts.

Requirements

• Bachelor's Degree in Computer Science, Engineering, or a related field (or equivalent experience).
• 5+ years of experience in IT operations or substantial exposure to ITSM processes and tooling.
• Strong understanding of ITIL framework and ITSM best practices; ITIL v3/v4 certification is preferred.
• Hands-on experience with automation tools, scripting, and AI/ML technologies relevant to IT operations.
• Proficient with ITSM platforms such as ServiceNow, BMC Remedy, or similar tools.
• Demonstrated ability to mentor technical teams and lead cross-functional collaboration.
• Excellent problem-solving, communication, and stakeholder management skills.
• Hands-on software development or scripting experience in Python, JavaScript (Node.js), or similar languages.
• Experience with monitoring and observability platforms like Splunk, Grafana, ScienceLogic, or equivalent (advantageous).
• Familiarity with CI/CD pipelines, GitOps practices, cloud platforms (AWS, Azure, GCP), and Infrastructure-as-Code (IaC) tools (advantageous).
• Proficiency with AI/ML frameworks and tools (e.g.,TensorFlow, scikit-learn, LangChain, OpenAI APIs) is a strong advantage.
• A passion for innovation and continuous improvement.