10280 IT Operations jobs in Singapore
IT Operations Analyst, Network Operations
Posted today
Job Viewed
Job Description
Work Location :
Singapore, Singapore
Hours:
40
Line of Business:
Technology Solutions
Pay Details:
We're committed to providing fair and equitable compensation to all our colleagues. As a candidate, we encourage you to have an open dialogue with a member of our HR Team and ask compensation related questions, including pay details for this role.
Job Description:
This Analyst position is a highly technical hand-on keyboard role supporting various network platforms for availability, latency, and incidents, while being engaged on operational readiness tasks. The position will be accountable for day-to-day operational work like troubleshooting and fixing network issues across all platforms. This work schedule involves early start or late start during the day in order to provide maximum coverage for Toronto morning and evening hours, as well as weekend coverage on a rotating basis within the team. The work involves close coordination with the OSG/L1 and TR/L2 as a "one team approach" so overall work is delivered smoothly across the network operations. Huddles, handover and take over of work and presenting monthly metrics and KPI's are all part of the role.
As a strong technical leader with hands-on-keyboard skills, the ideal candidate in this role will possess the following skills and traits:
Singapore Network Analyst Key Job responsibilities:
- Strong leadership skills in troubleshooting complex incidents in a time sensitive manner and articulate technical issues concisely to senior management.
- Experience in using Automation as well as advanced network management tooling to help resolve incidents quickly and efficiently
- Be dependable, innovative, accountable, passionate, transparent, and collaborative
- Strong knowledge of networking technologies and platforms including Cloud, SD-WAN, Wireless, Firewalls, Load Balancers, Routing and Switching, QoS, VoIP, Optical, Monitoring Tools, DHCP, DNS and CDN(content delivery), etc. New technologies like ACI and DNAC are a plus.
The right candidate for this role would be:
- An expert tier-3 network troubleshooter who not only possesses the attributes and experience listed for this position, but have the uncanny ability to quickly identify the problem and propose a solution to remediate
- Would be deep and wide in the platforms we desire and have tooling and script writing abilities
- Adept at analyzing network traces to find the root cause promptly
Experience
- At least 3+ years of relevant Wireless technologies experience (e.g., Aruba, Airwave, RF survey tools, ClearPass, Wireless authentication)
- Minimum 8+ years of solid hands-on network technical experience in Routing/Switching technology, Firewalls, Load Balancing, trace analysis/protocols.
- Experience supporting a large and complex network environment
- Experience in exploring and implementing automation for Proactive monitoring and reducing incident resolution time.
- Flexible with on call & rotation and shift timing
- Adequate knowledge and experience to support platforms like Cloud, SD-WAN, Wireless, Firewalls, Load Balancers, Routing and Switching, QoS, VoIP, Optical, DHCP, DNS, Monitoring Tools, CDN, etc.
Fulfil Shared Accountabilities
- Support shift turnover process effectively.
- Create MoPs and how-to docs for better support and training of new and junior team members. Also, peer review such documentation created by other team members and provide suggestions for improvement.
- Ensure existing Automation tools are utilized by the team to the max.
- Explore new automation opportunities for any repeated tasks to reduce human touch.
- Explore opportunities to enhance existing Automation tools.
- Report on any challenges with internal processes, gaps, or any challenges with vendors and telcos.
- Report on any new influx of repeated alerts/incidents to identify opportunities related to alert modification, etc. to reduce noise.
- Identify and report on gaps for process optimization.
- Proficient with Microsoft Office Suite of products (Word/Excel/PowerPoint/Outlook).
- Effective ticket queue management and prioritization.
- Assess impact and potential impact/risk and report to Sr management very promptly in a business language when significant issues occur
- Manage escalations with internal TD teams and 3rd party vendors
- Manage chronic, repeat and aging incidents with proper internal/external escalations.
NICE TO HAVE:
- VOIP related skills and experience
- Scripting / Automation skills using Python.
- Experience in developing Splunk / ITSI dashboards.
- ITIL certification
- Operations work environment experience (including break fix, new applications, incident and change management, etc.)
- Having reputed trade certifications for wireless and CCIE, Cloud, Management, firewall, load balancers and ITIL certifications are a definite asset to this position.
- Large Banking/Financial Industry experience would be a good to have.
Who We Are
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing – and so will you.
Our Total Rewards Package
Our Total Rewards package reflects the investment we make in our colleagues to help them, and their families achieve their well-being goals. Total Rewards at TD includes a base salary and several other key plans such as health and well-being benefits, including medical coverage, paid time off, career development, and reward and recognition programs.
Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.
Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we're committed to helping you identify opportunities that support your goals.
Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.
Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
Accommodation
If you require an accommodation for the recruitment / interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.
IT Operations Analyst, Network Operations
Posted 9 days ago
Job Viewed
Job Description
Singapore, Singapore
**Hours:**
40
**Line of Business:**
Technology Solutions
**Pay Details:**
We're committed to providing fair and equitable compensation to all our colleagues. As a candidate, we encourage you to have an open dialogue with a member of our HR Team and ask compensation related questions, including pay details for this role.
**Job Description:**
This Analyst position is a highly technical hand-on keyboard role supporting various network platforms for availability, latency, and incidents, while being engaged on operational readiness tasks. The position will be accountable for day-to-day operational work like troubleshooting and fixing network issues across all platforms. This work schedule involves early start or late start during the day in order to provide maximum coverage for Toronto morning and evening hours, as well as weekend coverage on a rotating basis within the team. The work involves close coordination with the OSG/L1 and TR/L2 as a "one team approach" so overall work is delivered smoothly across the network operations. Huddles, handover and take over of work and presenting monthly metrics and KPI's are all part of the role.
As a strong technical leader with hands-on-keyboard skills, the ideal candidate in this role will possess the following skills and traits:
Singapore Network Analyst Key Job responsibilities:
+ Strong leadership skills in troubleshooting complex incidents in a time sensitive manner and articulate technical issues concisely to senior management.
+ Experience in using Automation as well as advanced network management tooling to help resolve incidents quickly and efficiently
+ Be dependable, innovative, accountable, passionate, transparent, and collaborative
+ Strong knowledge of networking technologies and platforms including Cloud, SD-WAN, Wireless, Firewalls, Load Balancers, Routing and Switching, QoS, VoIP, Optical, Monitoring Tools, DHCP, DNS and CDN(content delivery), etc. New technologies like ACI and DNAC are a plus.
**The right candidate for this role would be:**
+ An expert tier-3 network troubleshooter who not only possesses the attributes and experience listed for this position, but have the uncanny ability to quickly identify the problem and propose a solution to remediate
+ Would be deep and wide in the platforms we desire and have tooling and script writing abilities
+ Adept at analyzing network traces to find the root cause promptly
Experience
+ - At least 3+ years of relevant Wireless technologies experience (e.g., Aruba, Airwave, RF survey tools, ClearPass, Wireless authentication)
+ - Minimum 8+ years of solid hands-on network technical experience in Routing/Switching technology, Firewalls, Load Balancing, trace analysis/protocols.
+ - Experience supporting a large and complex network environment
+ -Experience in exploring and implementing automation for Proactive monitoring and reducing incident resolution time.
+ - Flexible with on call & rotation and shift timing
+ - Adequate knowledge and experience to support platforms like Cloud, SD-WAN, Wireless, Firewalls, Load Balancers, Routing and Switching, QoS, VoIP, Optical, DHCP, DNS, Monitoring Tools, CDN, etc.
Fulfil Shared Accountabilities
+ Support shift turnover process effectively.
+ Create MoPs and how-to docs for better support and training of new and junior team members. Also, peer review such documentation created by other team members and provide suggestions for improvement.
+ Ensure existing Automation tools are utilized by the team to the max.
+ Explore new automation opportunities for any repeated tasks to reduce human touch.
+ Explore opportunities to enhance existing Automation tools.
+ Report on any challenges with internal processes, gaps, or any challenges with vendors and telcos.
+ Report on any new influx of repeated alerts/incidents to identify opportunities related to alert modification, etc. to reduce noise.
+ Identify and report on gaps for process optimization.
+ Proficient with Microsoft Office Suite of products (Word/Excel/PowerPoint/Outlook).
+ Effective ticket queue management and prioritization.
+ Assess impact and potential impact/risk and report to Sr management very promptly in a business language when significant issues occur
+ Manage escalations with internal TD teams and 3rd party vendors
+ Manage chronic, repeat and aging incidents with proper internal/external escalations.
NICE TO HAVE:
+ VOIP related skills and experience
+ Scripting / Automation skills using Python.
+ Experience in developing Splunk / ITSI dashboards.
+ ITIL certification
+ Operations work environment experience (including break fix, new applications, incident and change management, etc.)
+ Having reputed trade certifications for wireless and CCIE, Cloud, Management, firewall, load balancers and ITIL certifications are a definite asset to this position.
+ Large Banking/Financial Industry experience would be a good to have.
**Who We Are**
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.
**Our Total Rewards Package**
Our Total Rewards package reflects the investment we make in our colleagues to help them, and their families achieve their well-being goals. Total Rewards at TD includes a base salary and several other key plans such as health and well-being benefits, including medical coverage, paid time off, career development, and reward and recognition programs.
**Additional Information:**
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.
**Colleague Development**
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.
**Training & Onboarding**
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.
**Interview Process**
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
**Accommodation**
If you require an accommodation for the recruitment / interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.
Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.
Network Operations Analyst
Posted 1 day ago
Job Viewed
Job Description
Position: Network Operations Analyst (Level 2)
Location: Singapore
Experience Required: 3–7 years
Salary Range: SGD 6,000 – 8,000/month
Eligibility: Open to Singapore Citizens and PRs only (Visa sponsorship not available)
About the RoleWe are seeking a highly skilled and motivated Network Operations Analyst (L2) to join our
Infrastructure Network Operations team. In this role, you will be responsible for providing Level 2 support across a wide range of network technologies. You will be an essential part of business continuity and recovery (BRP) planning and execution, incident management, and second-level problem determination.
The environment covers LAN, MAN, WAN, RLAN, DIA, Wireless, Proxy, Firewall, Load Balancer, and Optical solutions.
Key ResponsibilitiesProvide Level 2 network operations support in a complex enterprise environment.
Manage and resolve network incidents and service requests in accordance with SLAs.
Participate in BRP/BCP activities to ensure network resilience and recovery.
Troubleshoot issues across routers, switches, WIFI, firewalls, proxies, and voice systems.
Work collaboratively with internal teams, vendors, and service providers.
Execute diagnostics using tools like SolarWinds, Thousand Eyes, and Blackbird.
Manage incidents via ITSM systems; support change and problem management processes.
Ensure compliance with IT Risk & Compliance standards, CIA, BIA, CMDB, IAM policies.
Maintain accurate documentation for systems, processes, and procedures.
Support operations in environments with at least 1,000+ network devices .
Minimum 5 years of hands-on experience in:
Cisco Routing & Switching
Palo Alto Firewalls
Enterprise WIFI (Cisco/Meraki)
Proxy and security appliances
Strong understanding of:
TCP/IP, DNS, DHCP, and other networking fundamentals
Telecommunications connectivity and infrastructure
Hands-on experience with:
Palo Alto Firewalls
SD-WAN (Cisco/Viptela)
VMware NSX
AudioCodes Team Voice System
Cisco CUCM (Unified Communications)
Proficient with diagnostic tools and monitoring platforms:
SolarWinds, Thousand Eyes, Blackbird (or similar)
Skilled in packet analysis/sniffer tools (Wireshark or similar).
Experienced in ITSM processes:
Incident, Change, Problem Management
Exposure to:
IT Risk & Compliance
CIA, BIA, CMDB
IAM and Governance frameworks
Familiarity with BCP/BRP exercises and documentation
Diploma or Degree in Information Technology or related field
Mandatory : Cisco Certified Network Associate ( CCNA ) with at least 5 years of work experience
Preferred : Cisco Certified Network Professional ( CCNP )
ITIL Foundation certification is an added advantage
Network Operations Center
Posted 1 day ago
Job Viewed
Job Description
- , initial diagnosis, ticketing, and prioritisation.
- Incident response (L1/L2): Troubleshoot per SLA, apply workarounds, escalate to engineering/providers, and drive closure with clear comms.
- Cross-border services: Support IPLC/IEPL, IP Transit, MPLS/VPN; coordinate maintenance windows, change execution, and rollback plans.
- Change & validation: Pre-checks, implementation checkpoints, PIV; keep rollback readiness and change hygiene.
- Performance & capacity: Track utilisation, produce weekly/monthly reports, and recommend tuning/expansion.
- Documentation: Maintain topology, SOP/runbooks, RCAs, and audit-ready ticket records.
- Shift coverage: Participate in rostered shift/on-call to meet priority incident needs.
- Education: Bachelor's in Telecommunications, Network Engineering, Electronics, Computer Science , or related.
- Experience: 2–4 years in NOC / network operations (L1/L2) within carrier or large enterprise environments, operating to SLAs.
- Networking: Working knowledge of IP/MPLS, BGP/OSPF, VLAN, QoS, ACL, NAT ; familiarity with OTN/DWDM/SDH is a plus.
- Tools: Hands-on with monitoring/ticketing (Zabbix/PRTG/SolarWinds, ServiceNow/Jira/Remedy), basic CLI, and Wireshark packet reads.
- Communication: Crisp incident notes, timely updates, and confident vendor/customer coordination.
- Language: English and Mandarin — Mandarin is required to liaise with China-based technical teams and review Mandarin technical/contract materials (business necessity).
- Eligibility: Legally able to work in Singapore; open to night/weekend shifts per roster.
- Certifications: CCNA/HCNA/CCNP/HCIP , ITIL Foundation , or equivalent.
- Exposure to MVNO/mobile platforms, large campus networks, or carrier-grade integrations.
- RCA writing, problem management, or change management experience.
Network Operations Analyst
Posted today
Job Viewed
Job Description
- Bachelor degree in Computer Science or other related fields.
- At least 5+ Years of experience in Network Operations.
- Experience and understanding of network environments (TCP/IP, Cisco routers/switches, Firewall, Load Balancers, Proxy, AP+WiFi) including an excellent understanding of telecommunications concepts and connectivity.
- Experience with Palo Alto Firewalls, Meraki or Cisco WiFi, SDWAN (Cisco/Viptela), VMware NSX, Proxy, AudioCodes Team Voice System, Cisco CUCM is a definite asset for this position.
- Proficient in executing diagnostic techniques with a sound foundation of monitoring tools which include Solarwinds, Blackbird, ThousandEyes, any related tooling.
- Sound 2nd level problem determination and problem source identification skills with regards to the various.
- Needs to be really good at basic network troubleshooting skills (being great at sniffer skills will be a plus) and ticketing system (ITSM) such as Incident, Change, Problem Management.
- Should have experience in IT Risk & Compliance, CIA, BIA, CMDB, IAM.
- Should familiar with BCP/BRP exercise.
- Familiar ITIL process, Agile ways of working.
- Strong team player, self-motivated, highly organized and able to multi-task in a fast paced, dynamic environment.
- Strong communication skills, both verbal and written, are essential in order to interact with support groups, clients and vendors.
Network Operations Engineer
Posted today
Job Viewed
Job Description
Roles and Responsibilities:
- Participate in production network and internet peering strategies
- Experience with networking technologies relative to content delivery network, monitoring capacity and peering traffic.
- Day-to-day activities involve working on multiple vendor servers and various software and hardware issues
- Working with multiple TAC vendors to fix the hardware issues
- Handle traffic and any other queries raised by ISP/partners
- Capable of driving the first level of Escalations reported by the team.
- Capability to prepare both Technical and Process MOP and circulating with other Team Leads.
- Support team in handling network and traffic peering for any Layer 1 to Layer 3 issues.
- Capability to drive data insights and report them on and as required.
- Participating in multiple meetings and providing weekly presentations related to Network Performance and Escalations.
- Work with ISP/vendors on fixing any issues related to network
- Jointly working with the Regional and Other region Team Leads.
- Participate in 24/7 support with other teams across the globe. Some weekend work may be required.
- Bachelor's degree and 7+ years' related experience and/or training; or equivalent combination of education and experience
- Builds productive internal and external working relationships
- Exercises judgment within defined procedures and practices to determine appropriate action
- Understanding of network and traffic peering
- Understanding of fiber-optic technology including cable types, connector types, optic types, patch panels, and optical transport technologies will be advantages.
- Understanding of preparing root cause analysis for any network and server outages.
- Strong communication skills, including the ability to work with service providers, colocation facilities, and ISPs around the world
- Knowledgeable about the different Network Protocols like OSPF/ISIS and BGP
- Know-how knowledge about the DWDMs involving multiple vendors like Cienna, Infinera and Cisco NCS.
- Knowledgeable on Layer 1-3 troubleshooting.
- Experience working in a multi-vendor network environment.
- Network certifications. CCNP/JNCIP preffered
- Any expertise in the field of Optical is a plus.
Network Operations Center
Posted today
Job Viewed
Job Description
- , initial diagnosis, ticketing, and prioritisation.
- Incident response (L1/L2): Troubleshoot per SLA, apply workarounds, escalate to engineering/providers, and drive closure with clear comms.
- Cross-border services: Support IPLC/IEPL, IP Transit, MPLS/VPN; coordinate maintenance windows, change execution, and rollback plans.
- Change & validation: Pre-checks, implementation checkpoints, PIV; keep rollback readiness and change hygiene.
- Performance & capacity: Track utilisation, produce weekly/monthly reports, and recommend tuning/expansion.
- Documentation: Maintain topology, SOP/runbooks, RCAs, and audit-ready ticket records.
- Shift coverage: Participate in rostered shift/on-call to meet priority incident needs.
- Education: Bachelor's in Telecommunications, Network Engineering, Electronics, Computer Science, or related.
- Experience: 2-4 years in NOC / network operations (L1/L2) within carrier or large enterprise environments, operating to SLAs.
- Networking: Working knowledge of IP/MPLS, BGP/OSPF, VLAN, QoS, ACL, NAT; familiarity with OTN/DWDM/SDH is a plus.
- Tools: Hands-on with monitoring/ticketing (Zabbix/PRTG/SolarWinds, ServiceNow/Jira/Remedy), basic CLI, and Wireshark packet reads.
- Communication: Crisp incident notes, timely updates, and confident vendor/customer coordination.
- Language: English and Mandarin - Mandarin is required to liaise with China-based technical teams and review Mandarin technical/contract materials (business necessity).
- Eligibility: Legally able to work in Singapore; open to night/weekend shifts per roster.
- Certifications: CCNA/HCNA/CCNP/HCIP, ITIL Foundation, or equivalent.
- Exposure to MVNO/mobile platforms, large campus networks, or carrier-grade integrations.
- RCA writing, problem management, or change management experience.
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Network Operations Specialist
Posted 1 day ago
Job Viewed
Job Description
A Network Operations Professional is required to drive strategic planning and execution of production network and internet peering initiatives. The ideal candidate will have expertise in network architecture, traffic management, fiber-optic technology, and advanced network protocols.
Key Responsibilities- Contribute to the development and implementation of network strategies and protocols
- Collaborate with TAC vendors to resolve hardware-related issues
- Handle inquiries and requests from service providers and partners
- Monitor and analyze network performance data to inform business decisions
- Provide 24/7 support and technical assistance as part of a global team
- Bachelor's degree and at least 7 years' experience in a related field
- Strong knowledge of network infrastructure, protocols, and traffic management
- Excellent communication and collaboration skills, with ability to work effectively with multiple stakeholders
- CCNP/JNCIP certification or equivalent expertise in optical networking
Network Operations Engineer
Posted today
Job Viewed
Job Description
Network Operations Engineer (NOC - Data Center)
This person is responsible for supporting Data Center NOC network communications, including maintaining, and monitoring LAN/WAN/Wireless network environment needed to provide a great end user experience.
Utilizes LAN/WAN/Wireless network monitoring tools to ensure optimal system utilization, performance and system availability.
Supports vendors to install, maintain, and troubleshoot systems and services vital to organization's business. Contributes to highly complex technical projects.
Responsibilities:
- Responsible for tier-1 network monitoring and operations of customer's IDC network, providing 24/7 support, on a 3x 8-hour shift rotation. Total 40-hour work week, with days off.
- Responsible for promptly responding to, following up on, and driving the resolution of various network alarms and faults. Escalate to tier-2 engineer if needed.
- Responsible for following up and finishing network breakfixes like switch replacement, link repairing and dark fiber restoration.
- Work with IDC technicians to conduct physical work and provide proper instruction remotely.
- Responsible for conducting network maintenance.
- Summarise daily monitoring and operations work into documents and regularly share within the team.
- Must be available evenings and weekends as situations required.
Qualifications:
- Degree in Computer Science, Engineering or equivalent
- Minimum 1 to 3 years of experience in data center network monitoring and operations.
- Hands-on experience with Cisco switching, routing and wireless hardware, software and support.
- Strong understanding of TCP/IP and routing protocols, such as OSPF, BGP (ISIS), ARP, STP, OTN etc. Multi-vendor experience is a plus.
- Responsible, meticulous, have good communication skills.
- Capable of network troubleshooting with CLI, and experience with Linux is preferred.
- Certificate like CCNA/JNCIA is preferred.
Skills:
- Router and switch configuration.
- MicroSoft suite of software including Visio and Power Point.
- Effective communications with end users and other IT staff.
- Ability to create clear and highly accurate project and network documentation is a must.
- Working knowledge of carrier based MPLS networks.
- Ability to understand carrier networks and cloud based service offerings.
- Ability to quickly analyze situations and act decisively.
- Vendor management.
- Advanced troubleshooting abilities.
- Knowledge of industry best practices and support concepts (ITIL, BICSI, Lean).
Switches
OSPF
Troubleshooting
Listings
Data Center
Visio
Unix
Routing
Network Troubleshooting
Good Communication Skills
IP
Routing Protocols
ITIL
Unix Shell Scripting
Customer Service
VDI
ARP
Linux
BGP
Technical Support
Network Operations Manager
Posted 1 day ago
Job Viewed
Job Description
The Infrastructure Architect is responsible for overseeing the design, implementation and management of server system hardware and networks as well as in-house development environment software applications.
Key responsibilities include:
Configuring and maintaining software and hardware
Managing network devices and technology tools
Understanding overall system network architecture
Monitoring performance and maintaining systems according to requirements
Troubleshooting issues and outages
Ensuring security through access controls, backups and firewalls
Upgrading systems with new releases and models
Generating and maintaining technical documentation, manuals and IT policies
Requirements include:
Familiarity with various operating systems and platforms (MS Windows and Red Hat preferred)
Experience and knowledge in VMware and SAN
Experience with databases, networks (LAN, WAN) and patch management
Knowledge of system security (e.g. intrusion detection systems), OS hardening and data backup/recovery
Ability to create scripts in Python, PowerShell or other language
Resourcefulness and problem-solving aptitude
Diploma in Information Technology, Computer Science or a related discipline; professional certification (e.g. Microsoft Certified Systems Administrator (MCSA)) is a plus