771 Engagement Manager jobs in Singapore

Join to apply for the Engagement Manager role at Kong Inc.

Join to apply for the Engagement Manager role at Kong Inc.

Are you ready to power the World's connections?

If you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.

About The Role

We are looking for a Senior Engagement Manager to join the growing Professional Services team at Kong. As an engagement manager, you will have the opportunity to work across the entire customer lifecycle to drive a prescriptive outcome(s) and successful delivery of engagements and programs for key customers. The engagement manager will ensure our customers are getting the most value out of Kong products and will help prepare, manage, and deliver strategic engagements across the defined install base.

As a primary professional services contact and ambassador for our customers (Developers, Architects, and C Suite), the engagement manager is a strategic, long-term, relationship-based customer-facing role. Apart from driving successful delivery of services engagements, the engagement manager will be working on defining new service offerings, evolving the delivery framework, driving account expansions along with building a world-class professional services team. This is an incredibly strategic role and requires someone with very strong thought leadership, organizational, and communication skills along with the ability to multitask, context switching, and manage customer escalations.

Working at Kong presents a unique opportunity to help customers modernize their approach to IT to embrace Cloud Native development principles.

What we are looking for?

• Own and lead selected, simultaneous billable customer engagements and manage customer expectations and drive prescriptive outcomes during the entire customer lifecycle (pre-sales to post-sales, delivery, and value realization).
• Work with customers (including up to 'C level') and stakeholders to understand and analyze engagement scope, requirements, time, cost, and benefits.
• Drive the end-to-end engagement lifecycle to deliver business outcomes.
• Drive project management activities and oversee completion of engagement kickoffs, project charters, and deliverables, managing schedules, meeting milestones, and ensuring success throughout the engagement cycle.
• Engage with the presales team to position and drive PS for new opportunities.
• Collaborate with other cross-functional teams (Sales, Pre-Sales, Customer Success, Operations, and Resource Management) to work on offerings and proposals pertaining to professional services and other operational tasks such as reporting and invoicing.
• Prepare customer-facing and internal collateral such as solution presentations, blueprints, reusable artifacts, project plans, burnouts, and status reports.
• Identify, prioritize, and own resolution of internal and customer escalations & project risks, driving an effective resolution across technical, business, and executive stakeholders.
• Identify opportunities for new professional services by understanding and addressing potential new use cases.
• Articulate the business value in the upsell and/or extension of services.
• Motivate, inspire, and mentor project team members to excel, and act as the go-to person for sales and presales to demonstrate professional services best practices and delivery framework.
• Demonstrate the value of professional services externally and internally.
• Represents professional services within account planning sessions and is able to formulate PS strategy holistically.
• Helps innovate tooling and processes to help mature and evolve our systems and processes.
• Makes use of productivity tools like Financial Force, Salesforce, Metabase, Trello, to maintain and manage programs of multiple onboarding and implementation projects along with reporting on key business metrics(Billings, Utilizations, Resource Capacity, and Forecasting).
• And any additional tasks required by the manager.
  
  

• Excellent customer-facing skills and ability to communicate with executives as well as other stakeholders at customer sites and cross-functionally within Kong.
• Ability to demonstrate relationship building internally and externally.
• Exceptional organizational and change management skills with an ability to manage competing client demands.
• Strong project/program management and services delivery experience with a track record of delivery for strategic customers on time and within budget.
• Deep experience working with project financial fundamentals and PSA tools such as FinancialForceto own and drive operational activities (reporting, forecasting, and tracking).
• Excellent presentation skills along with a strong understanding of professional services business metrics in a SaaS software environment.
• Ability to manage critical and political situations with business stakeholders with strong interpersonal skills, a customer-centric attitude, and ability to deal with cultural diversity.
• Proven team player and team builder who loves to work in a fast-growing and roll up their sleeves in a dynamic environment and is able to keep pace with constant change.
• Ideally has prior experience working in the open-source space and/or API management or other Middleware/SaaS software companies.
  
  

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Business Development and Sales
• Industries Software Development

Referrals increase your chances of interviewing at Kong Inc. by 2x

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Join to apply for the Engagement Manager role at Kong Inc.

Join to apply for the Engagement Manager role at Kong Inc.

Are you ready to power the World's connections?
If you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.
About The Role
We are looking for a Senior Engagement Manager to join the growing Professional Services team at Kong. As an engagement manager, you will have the opportunity to work across the entire customer lifecycle to drive a prescriptive outcome(s) and successful delivery of engagements and programs for key customers. The engagement manager will ensure our customers are getting the most value out of Kong products and will help prepare, manage, and deliver strategic engagements across the defined install base.
As a primary professional services contact and ambassador for our customers (Developers, Architects, and C Suite), the engagement manager is a strategic, long-term, relationship-based customer-facing role. Apart from driving successful delivery of services engagements, the engagement manager will be working on defining new service offerings, evolving the delivery framework, driving account expansions along with building a world-class professional services team. This is an incredibly strategic role and requires someone with very strong thought leadership, organizational, and communication skills along with the ability to multitask, context switching, and manage customer escalations.
Working at Kong presents a unique opportunity to help customers modernize their approach to IT to embrace Cloud Native development principles.
What we are looking for?

• Own and lead selected, simultaneous billable customer engagements and manage customer expectations and drive prescriptive outcomes during the entire customer lifecycle (pre-sales to post-sales, delivery, and value realization).
• Work with customers (including up to 'C level') and stakeholders to understand and analyze engagement scope, requirements, time, cost, and benefits.
• Drive the end-to-end engagement lifecycle to deliver business outcomes.
• Drive project management activities and oversee completion of engagement kickoffs, project charters, and deliverables, managing schedules, meeting milestones, and ensuring success throughout the engagement cycle.
• Engage with the presales team to position and drive PS for new opportunities.
• Collaborate with other cross-functional teams (Sales, Pre-Sales, Customer Success, Operations, and Resource Management) to work on offerings and proposals pertaining to professional services and other operational tasks such as reporting and invoicing.
• Prepare customer-facing and internal collateral such as solution presentations, blueprints, reusable artifacts, project plans, burnouts, and status reports.
• Identify, prioritize, and own resolution of internal and customer escalations & project risks, driving an effective resolution across technical, business, and executive stakeholders.
• Identify opportunities for new professional services by understanding and addressing potential new use cases.
• Articulate the business value in the upsell and/or extension of services.
• Motivate, inspire, and mentor project team members to excel, and act as the go-to person for sales and presales to demonstrate professional services best practices and delivery framework.
• Demonstrate the value of professional services externally and internally.
• Represents professional services within account planning sessions and is able to formulate PS strategy holistically.
• Helps innovate tooling and processes to help mature and evolve our systems and processes.
• Makes use of productivity tools like Financial Force, Salesforce, Metabase, Trello, to maintain and manage programs of multiple onboarding and implementation projects along with reporting on key business metrics(Billings, Utilizations, Resource Capacity, and Forecasting).
• And any additional tasks required by the manager.
  

• Excellent customer-facing skills and ability to communicate with executives as well as other stakeholders at customer sites and cross-functionally within Kong.
• Ability to demonstrate relationship building internally and externally.
• Exceptional organizational and change management skills with an ability to manage competing client demands.
• Strong project/program management and services delivery experience with a track record of delivery for strategic customers on time and within budget.
• Deep experience working with project financial fundamentals and PSA tools such as FinancialForceto own and drive operational activities (reporting, forecasting, and tracking).
• Excellent presentation skills along with a strong understanding of professional services business metrics in a SaaS software environment.
• Ability to manage critical and political situations with business stakeholders with strong interpersonal skills, a customer-centric attitude, and ability to deal with cultural diversity.
• Proven team player and team builder who loves to work in a fast-growing and roll up their sleeves in a dynamic environment and is able to keep pace with constant change.
• Ideally has prior experience working in the open-source space and/or API management or other Middleware/SaaS software companies.
  

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Business Development and Sales

• Industries

  Software Development

Referrals increase your chances of interviewing at Kong Inc. by 2x

Sign in to set job alerts for “Engagement Manager” roles.

Manager/Senior Manager Culture And Engagement

Associate Manager or Manager, Office Experience & Engagement

Partner Engagement Manager - APJ Regional Partners

Diversity, Inclusion and Engagement Manager APAC

Deputy Manager / Manager (Stakeholder Engagement)

Customer Success Manager, Commercial - APAC

Senior Associate / Manager, Global Enterprises (Client Engagement)

Project Manager, Regional Brand & Growth Marketing

Assistant Manager / Manager (Communications & Engagement Division), CSA

Senior Manager/Manager (Engagement and Comms)

Senior Communications Manager, Southeast Asia and Australasia

Manager, Corporate Communications & Engagement Department

Marketing Communications Project Manager

Client Development Manager, South Asia Pacific

Senior/ Manager (External Stakeholder Engagement), Strategy & Business Transformation

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Salary: $7,000 – $9,500/month

Location: Pasir Panjang, Singapore

Contract: 12 months (Renewable)

Only Singaporeans

About the Role

The Engagement Manager will coordinate and manage stakeholder engagement for GovTech's ICT projects. This role involves preparing engagement assessments, ensuring follow-up actions, and assisting with data analysis for reports and submissions.

Key Responsibilities

• Liaise with internal stakeholders to prepare engagement assessments and meeting briefs
• Ensure that engagement actions are logged and followed up promptly
• Collate and analyze supplier data for reporting purposes
• Perform research on the ICT industry landscape
• Provide support on other activities as required
• To assist in compiling and collating supplier data for analysis and submissions

Requirements

• Degree in Computer Science, IT, Electronics Engineering, or a related field
• Minimum 2 years of experience in the ICT industry or related sector
• Strong communication and organizational skills
• Proficient in Microsoft Office applications
• Experience in CRM applications and Tableau is a plus

How to Apply:

Apply via MyCareersFuture. Only shortlisted applicants will be contacted.

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Internal Ref: JJ – JO 26723A

BGC Group Pte Ltd (Outsourcing)

EA 05C3053

Join to apply for the
Engagement Manager
role at
Kong Inc.
Join to apply for the
Engagement Manager
role at
Kong Inc.
Are you ready to power the World's connections?
If you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.
About The Role
We are looking for a Senior Engagement Manager to join the growing Professional Services team at Kong. As an engagement manager, you will have the opportunity to work across the entire customer lifecycle to drive a prescriptive outcome(s) and successful delivery of engagements and programs for key customers. The engagement manager will ensure our customers are getting the most value out of Kong products and will help prepare, manage, and deliver strategic engagements across the defined install base.
As a primary professional services contact and ambassador for our customers (Developers, Architects, and C Suite), the engagement manager is a strategic, long-term, relationship-based customer-facing role. Apart from driving successful delivery of services engagements, the engagement manager will be working on defining new service offerings, evolving the delivery framework, driving account expansions along with building a world-class professional services team. This is an incredibly strategic role and requires someone with very strong thought leadership, organizational, and communication skills along with the ability to multitask, context switching, and manage customer escalations.
Working at Kong presents a unique opportunity to help customers modernize their approach to IT to embrace Cloud Native development principles.
What we are looking for?
Own and lead selected, simultaneous billable customer engagements and manage customer expectations and drive prescriptive outcomes during the entire customer lifecycle (pre-sales to post-sales, delivery, and value realization).
Work with customers (including up to 'C level') and stakeholders to understand and analyze engagement scope, requirements, time, cost, and benefits.
Drive the end-to-end engagement lifecycle to deliver business outcomes.
Drive project management activities and oversee completion of engagement kickoffs, project charters, and deliverables, managing schedules, meeting milestones, and ensuring success throughout the engagement cycle.
Engage with the presales team to position and drive PS for new opportunities.
Collaborate with other cross-functional teams (Sales, Pre-Sales, Customer Success, Operations, and Resource Management) to work on offerings and proposals pertaining to professional services and other operational tasks such as reporting and invoicing.
Prepare customer-facing and internal collateral such as solution presentations, blueprints, reusable artifacts, project plans, burnouts, and status reports.
Identify, prioritize, and own resolution of internal and customer escalations & project risks, driving an effective resolution across technical, business, and executive stakeholders.
Identify opportunities for new professional services by understanding and addressing potential new use cases.
Articulate the business value in the upsell and/or extension of services.
Motivate, inspire, and mentor project team members to excel, and act as the go-to person for sales and presales to demonstrate professional services best practices and delivery framework.
Demonstrate the value of professional services externally and internally.
Represents professional services within account planning sessions and is able to formulate PS strategy holistically.
Helps innovate tooling and processes to help mature and evolve our systems and processes.
Makes use of productivity tools like Financial Force, Salesforce, Metabase, Trello, to maintain and manage programs of multiple onboarding and implementation projects along with reporting on key business metrics(Billings, Utilizations, Resource Capacity, and Forecasting).
And any additional tasks required by the manager.
What you will bring?
Excellent customer-facing skills and ability to communicate with executives as well as other stakeholders at customer sites and cross-functionally within Kong.
Ability to demonstrate relationship building internally and externally.
Exceptional organizational and change management skills with an ability to manage competing client demands.
Strong project/program management and services delivery experience with a track record of delivery for strategic customers on time and within budget.
Deep experience working with project financial fundamentals and PSA tools such as FinancialForceto own and drive operational activities (reporting, forecasting, and tracking).
Excellent presentation skills along with a strong understanding of professional services business metrics in a SaaS software environment.
Ability to manage critical and political situations with business stakeholders with strong interpersonal skills, a customer-centric attitude, and ability to deal with cultural diversity.
Proven team player and team builder who loves to work in a fast-growing and roll up their sleeves in a dynamic environment and is able to keep pace with constant change.
Ideally has prior experience working in the open-source space and/or API management or other Middleware/SaaS software companies.
About Kong
Kong Inc., a leading developer of cloud API technologies, is on a mission to enable companies around the world to become “API-first” and securely accelerate AI adoption. Kong helps organizations globally—from startups to Fortune 500 enterprises — unleash developer productivity, build securely, and accelerate time to market. For more information about Kong, please visit or follow us on X @thekonginc.
Seniority level
Seniority level Mid-Senior level
Employment type
Employment type Full-time
Job function
Job function Business Development and Sales
Industries Software Development
Referrals increase your chances of interviewing at Kong Inc. by 2x
Sign in to set job alerts for “Engagement Manager” roles.
Manager/Senior Manager Culture And Engagement
Associate Manager or Manager, Office Experience & Engagement
Partner Engagement Manager - APJ Regional Partners
Diversity, Inclusion and Engagement Manager APAC
Deputy Manager / Manager (Stakeholder Engagement)
Customer Success Manager, Commercial - APAC
Senior Associate / Manager, Global Enterprises (Client Engagement)
Project Manager, Regional Brand & Growth Marketing
Assistant Manager / Manager (Communications & Engagement Division), CSA
Senior Manager/Manager (Engagement and Comms)
Senior Communications Manager, Southeast Asia and Australasia
Manager, Corporate Communications & Engagement Department
Marketing Communications Project Manager
Client Development Manager, South Asia Pacific
Senior/ Manager (External Stakeholder Engagement), Strategy & Business Transformation
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr

As the Employee Engagement Manager, you will lead the following key areas:

• Employee engagement activities, including organizing events

• The development and implementation of best practice learning and development programmes

• Employee communication initiatives

Key Responsibilities

• Develop and implement an annual training plan based on training needs and inputs from department heads and management for the entire Singapore site

• Develop the yearly training calendar and execute the training programmes planned.

• Source and recommend training programmes/workshops based on business requirements and request from business heads/managers

• Conduct in-house training sessions as appropriate

• Conduct weekly induction and manage the orientation framework on onboarding

• Coordinate the administrative arrangements for in-house and external training activities, and the provision of in-house training courses

• Review post-training evaluation findings to assess and improve on the effectiveness and quality of training

• Ensure training effectiveness at least up to level 3

• Review and recommend training policy and ensure the proper implementation and administration of the policy

• Develop, recommend and implement staff career development programmes

• Ensure training and development needs of talent pool are met

• Develop a training directory to house suitable and good training programmes from various training providers

• Develop and manage retention programmes

• Responsible for the Learning and Development internal website

• Oversee employee communication programs including publication of newsletters

• Contribute to the profitability of the company by adhering to the department’s operating budget and controlling employee activity expense budget

Requirements

• A Degree and/or MBA in any discipline

• Min 5 years of Learning and Development experience + Leading Employee Engagement initiatives

• Proven capability in managing the training function in a fast-paced environment, with a firm grasp of employment laws/practices.

• A strong team player with excellent interpersonal skills

• Must have a strong customer focus mindset

• Strong presentation, communication and interpersonal skills

• Disciplined, well organized, with strong process management

• Mature and credible with senior executives

• Energetic

• Resourceful

• IT savvy

Job Description

The selected candidate will join a dynamic team that makes a significant impact to the company every day.

• Work closely with the Business Unit and Head of Product Marketing and the Product Marketing Manager of LS/SWIFT Division to develop strategies to advance the position of these products .

• Understand the needs and requirements of the customer and represent the Product Division in devising strategies to meet customers’ needs.

• Influence product development of next generation products and features.

• Lead a team of engineers to provide technical applications support for the development and implementation of KLA’s state-of-the-art products for LS/SWIFT in customer wafer fabrication and packaging facilities. This includes investigating semiconductor manufacturing yield issues and providing inspection solutions at our customer’s advance manufacturing facilities.

• Works on complex problems where analysis of situations or data requires an in-depth evaluation, design of experiments, and communication between customers and specialists.

• Makes presentations on all aspects of products to KLA management and Customer management.

• Assists Sales manager in assessing potential application of company products to meet customer technical requirements and preparing detailed product specifications

• Some travelling within SEA countries may be required.

Minimum Qualifications

• We are looking for high energy, self-driven and motivated individuals who is interested in working in a High Tech Environment.

• Minimum Bachelor's degree in Engineering, Physics, Material Science, or related fields.

• Possess excellent communication, organizational, analytical, leadership, and interpersonal skill.

• Self-driven, yet a strong team player to thrive in a dynamic environment.

• Displays persistence and dedication to understanding and solving critical customer problems.

• Managerial or Supervisory experience will be an added advantage. The individual shall be a strong goal setter and achiever.

Job Description

The selected candidate will join a dynamic team that makes a significant impact to the company every day.

• Work closely with the Business Unit and Head of Product Marketing and the Product Marketing Manager of LS/SWIFT Division to develop strategies to advance the position of these products .

• Understand the needs and requirements of the customer and represent the Product Division in devising strategies to meet customers’ needs.

• Influence product development of next generation products and features.

• Lead a team of engineers to provide technical applications support for the development and implementation of KLA’s state-of-the-art products for LS/SWIFT in customer wafer fabrication and packaging facilities. This includes investigating semiconductor manufacturing yield issues and providing inspection solutions at our customer’s advance manufacturing facilities.

• Works on complex problems where analysis of situations or data requires an in-depth evaluation, design of experiments, and communication between customers and specialists.

• Makes presentations on all aspects of products to KLA management and Customer management.

• Assists Sales manager in assessing potential application of company products to meet customer technical requirements and preparing detailed product specifications

• Some travelling within SEA countries may be required.

Minimum Qualifications

• We are looking for high energy, self-driven and motivated individuals who is interested in working in a High Tech Environment.

• Minimum Bachelor's degree in Engineering, Physics, Material Science, or related fields.

• Possess excellent communication, organizational, analytical, leadership, and interpersonal skill.

• Self-driven, yet a strong team player to thrive in a dynamic environment.

• Displays persistence and dedication to understanding and solving critical customer problems.

• Managerial or Supervisory experience will be an added advantage. The individual shall be a strong goal setter and achiever.

Responsibilities:

• Act as the primary liaison for institutional and VIP clients across both the TradeFi and Web3 sectors, ensuring that all client inquiries and requests are addressed promptly and professionally.

• Enhance and cultivate relationships with existing clients in the APAC and Middle East regions through regular communication, proactive outreach, and a deep understanding of their unique business needs and objectives.

• Collaborate with internal teams to tailor solutions that meet client requirements and deliver exceptional service.

• Support the Vice President in product development initiatives, including market research, product testing, and feedback gathering to drive continuous improvement.

• Assist in the daily operations of the department, coordinating cross-functional efforts to enhance efficiency and ensure the successful execution of strategic projects.

• Prepare and present reports on client interactions, market trends, and performance metrics to inform decision-making and strategy formulation.

Requirements:

• In-depth product knowledge gained from prior experience in cryptocurrency or banking sectors, with the ability to articulate complex concepts clearly to clients and stakeholders.

• Proven client management skills, including the capacity to establish and maintain robust relationships, conduct thorough client profiling, and implement personalized account management strategies.

• Proficiency in English, both written and verbal, with strong analytical and communication skills to engage effectively with clients at all levels.

• A solid educational background, preferably in business, finance, or a related field.

• A genuine passion for the cryptocurrency industry, demonstrated by ongoing engagement with industry developments, trends, and best practices; relevant industry experience is strongly preferred.

• Ability to work collaboratively in a fast-paced environment, demonstrating adaptability and a proactive approach to problem-solving.

Customer Engagement Manager page is loadedCustomer Engagement Manager Apply locations Singapore - Risk Winsland House time type Full time posted on Posted 30+ Days Ago job requisition id R98316

Customer Engagement Manager

Are you an accomplished customer engagement manager in the technology sector?

Will you like to be part of dynamic global team?

About the Business

LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, risk.lexisnexis.com

About the Team

The Customer Engagement team acts as a centre of excellence for the LexisNexis RiskNarrative product, responsible for deliveringStrategic Engagement Services to customers throughout their lifecycle. RiskNarrative brings powerful automation under total control, uniting fraud detection, financial crime prevention, compliance and risk management across the entire customer lifecycle for our customers.

About the Role

You will support the ongoing management and optimisation of existing customers of RiskNarrative. You will be responsible for the coordination and delivery of technical and operational activity. This involves working cross functionally with Sales, Product Management, Software Engineering, Professional Services and Support.

Responsibilities

• Delivering an outstanding customer experience for our customers to maximize their value and ROI from RiskNarrative
• Managing a portfolio of customers and ensuring all strategic engagement services deliverables are met
• Being an expert in RiskNarrative’s product suite and bespoke customer use cases to provide valuable insight and guidance
• Identifying areas for optimisation of the platform through regular reviews, analysing data to drive insights and clearly presenting to customers
• Working collaboratively with customers to understand specific business needs and ensure the solutions configured in RiskNarrative deliver against their ongoing business objectives
• Defining, building and delivering strategic roadmaps to meet strategic business goals, working closely with Account Management
• Leading regular configuration, optimization, training and delivery projects
• Collaborating with cross-functional teams to identify and represent customer needs and developing solutions
• Delivering regular strategic service reviews regarding performance and tracking against objectives to customers and internal stakeholders.

Requirements

• Have experience in a similar role (customer engagement / success/ saas platforms), managing technical projects
• Have strong technical or analytical experience,; confident working with APIs, SQL etc
• Have expert customer relationship skills and a client-first focused approach to working with a range of stakeholders
• Have problem-solving and investigative skills with high attention to detail
• Able to handle multiple streams of work simultaneously
• Able to react well to rapidly changing requirements with a positive attitude
• Able to meet deadlines while delivering an exceptional customer experience
• Having experience working in the financial crime & fraud sector is beneficial, however not essential
• Fluent / strong professional proficiency in Mandarin

Learn more about the LexisNexis Risk team and how we work here

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RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.

Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.

Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.