47 E Commerce Operations jobs in Singapore

The E-commerce Operations Director is responsible for leading and optimizing the entire e-commerce operational ecosystem—from order management and fulfillment to customer service, logistics, and platform performance. This role ensures operational excellence, cost-efficiency, and a seamless customer experience across all digital sales channels.

• Develop and implement scalable e-commerce operations strategies to support growth and customer satisfaction.
• Oversee the full order lifecycle, including processing, fulfillment, shipping, and returns.
• Align operational objectives with business goals and evolving market trends.

• Manage warehousing, inventory control, and last-mile delivery operations.
• Work with third-party logistics (3PL) providers to optimize service levels and cost.
• Ensure timely, accurate, and cost-effective fulfillment of customer orders.

• Collaborate with tech and product teams to enhance platform features, backend workflows, and integrations (e.g., ERP, WMS, OMS).
• Streamline operational processes using automation, analytics, and continuous improvement methodologies (Lean/Six Sigma a plus).
• Oversee catalog management, pricing operations, and merchandising logistics.

• Ensure a high standard of post-purchase experience, including delivery, customer support, and returns handling.
• Implement systems and policies that enhance service levels and resolve operational pain points.
• Analyze feedback and service data to identify and eliminate root causes of friction.

• Lead and develop teams across operations, fulfillment, and customer service.
• Foster a culture of accountability, innovation, and excellence.
• Partner with marketing, finance, product, and tech teams to drive efficiency and collaboration.

• Define and track KPIs such as order accuracy, delivery lead time, fulfillment cost, and customer satisfaction.
• Analyze data to identify bottlenecks, forecast demand, and inform resource planning.
• Present regular operational updates and improvement proposals to senior leadership.

• Bachelor's degree in Business, Supply Chain, Operations Management, or related field (MBA preferred).
• 8–12+ years of progressive experience in e-commerce, logistics, or operations management.
• Proven track record of leading operational teams in high-growth digital retail or omnichannel environments.
• Strong understanding of e-commerce platforms (e.g., Shopee, Lazada, Shopify, Magento), ERP/WMS/OMS systems, and logistics technologies.
• Data-driven, strategic thinker with excellent problem-solving and communication skills.
• Hands-on leadership style and a passion for continuous improvement.

About Melashoppe

Melashoppe is a growing consumer electronics retailer in Singapore.

We specialise in smart devices such as phones, smartwatches, and tablets , and strive to provide an all-around experience, from finding the product which best suits our customers' needs to delivering outstanding after-sales service.

We're looking to expand our reach & product range — including launching Typecase , a new premium iPad accessories brand we're bringing into Singapore.

Join our small, passionate team where your ideas matter, and you'll play a direct role in shaping our next stage of growth.

What You'll Be Involved In

1. Operations & E-commerce

• Support daily order processing, stock updates, and logistics coordination

• Creating product listings on our website and online marketplaces

• Manage and respond to customer enquiries

2. Marketing & Brand Development

- Assist in planning and executing product launches

• Create marketing & social media content

• Conduct competitor and market research

3. Projects & Business Expansion

• Contribute ideas to improve operations and brand presence

• Website enhancement

• New opportunities and partnerships

What We Are Looking For

• Fresh grads, poly grads, or candidates with relevant work experience welcome

• Able to work on weekends

• Proficient in spoken and written English

• Interest in tech, gadgets, business, or e-commerce

• Strong attention to detail and a proactive, problem-solving mindset

• Independent yet collaborative — we work as a tight-knit team

• Comfortable with tools like Excel/Sheets, Canva, and e-commerce platforms

What We Offer

• 13th Month Bonus (AWS) + Performance Bonus annually (based on company and individual performance)

• Friendly and supportive work environment

• Opportunities to grow and contribute meaningfully to the company's success

Job Type: Permanent, Full-Time

Work Days: 5-day work week

Working Hours: 11am-8pm

Salary: SGD 3,200 – 3,800/month

Work Location: 71 Lorong 23 Geylang, #03-21, Singapore mins walk from Aljunied MRT)

Job Overview:

As a Regional Digital professional, you will oversee major online sales channels across marketplaces (e.g., Shopee, Lazada, Tokopedia, TikTok). Ensure product listings, inventory, and content are accurate, engaging, and updated across all platforms.

You will plan and execute regional online campaigns such as mega sale events and product launches. Collaborate with local country teams to roll out campaigns and new products aligned with regional marketing strategies. Partner with the marketing team to deliver impactful campaign materials and content.

Key Responsibilities:

• Monitor and analyse key KPIs including traffic, conversion rates, sales, ROAS, and acquisition metrics.
• Develop e-commerce dashboards and performance reports with actionable insights for continuous improvement.
• Identify new growth opportunities through data analysis and competitive benchmarking.

Stakeholder Coordination:

Partner closely with regional and local teams to enhance brand and product visibility across e-commerce platforms. Lead monthly performance reviews and address operational challenges with stakeholders. Align e-commerce strategies with overall regional business goals.

Requirements:

Bachelor's degree in Marketing, Business, E-Commerce, or a related field.

3–5 years of experience in e-commerce, preferably handling multi-country operations in Southeast Asia.

Demonstrated success in online sales growth, marketplace management, and campaign execution.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Tell Employers what skills you have:

Market Research

Budgets

Advertising

E-commerce expertise

E-commerce

Social Media

Content Management

Marketing

Digital Marketing

Copywriting

E-commerce SEO

Facebook

SEO

Digital Marketing Management

Business Requirements

Brand Awareness

About Melashoppe

Melashoppe is a growing consumer electronics retailer in Singapore.

We specialise in smart devices such as phones, smartwatches, and tablets, and strive to provide an all-around experience, from finding the product which best suits our customers' needs to delivering outstanding after-sales service.

We're looking to expand our reach & product range — including launching Typecase, a new premium iPad accessories brand we're bringing into Singapore.

Join our small, passionate team where your ideas matter, and you'll play a direct role in shaping our next stage of growth.

What You'll Be Involved In

1. Operations & E-commerce

- Support daily order processing, stock updates, and logistics coordination

- Creating product listings on our website and online marketplaces

- Manage and respond to customer enquiries

2. Marketing & Brand Development

- Assist in planning and executing product launches

- Create marketing & social media content

- Conduct competitor and market research

3. Projects & Business Expansion

- Contribute ideas to improve operations and brand presence

- Website enhancement

- New opportunities and partnerships

What We Are Looking For

- Fresh grads, poly grads, or candidates with relevant work experience welcome

- Able to work on weekends

- Proficient in spoken and written English

- Interest in tech, gadgets, business, or e-commerce

- Strong attention to detail and a proactive, problem-solving mindset

- Independent yet collaborative — we work as a tight-knit team

- Comfortable with tools like Excel/Sheets, Canva, and e-commerce platforms

What We Offer

- 13th Month Bonus (AWS) + Performance Bonus annually (based on company and individual performance)

- Friendly and supportive work environment

- Opportunities to grow and contribute meaningfully to the company's success

Job Type: Permanent, Full-Time

Work Days: 5-day work week

Working Hours: 11am-8pm

Salary: SGD 3,200 – 3,800/month

Work Location: 71 Lorong 23 Geylang, #03-21, Singapore (3-5 mins walk from Aljunied MRT)

Job Description:

• Coordinate with Product Marketing team in planning and executing campaigns/promotions
• Responsible for achieving sales forecast and targets
• Responsible for New Product introduction on Online Platforms
• Responsible for Online Platform Reports and KPIs
• Key liaison with Online Platform Accounts such as Lazada, Shopee, Amazon etc
• Manage operations flow such as customer service, returns and exchanges, operational issues
• Provide support for other Online activities and projects when required
  Involved in supporting logistics operations in major online campaigns

Job Requirements:

• Able to handle and possess understanding of online marketplaces (Such as Lazada Shopee Seller Centres, Tiktok, Zalora and other Websites)
• Sales driven personality and has basic understanding of customer service
• Good Microsoft Office (Excel) skills.
• Comfortable with using social media.
• Independent and resourceful.
• Possess high integrity in work responsibilities.
• Meticulous with details.
• Highly capable of multi-tasking and is able to meet deadlines assigned.
• Committed and willing to learn attitude.
• Knowledge or experience about digital marketing will be preferred.

Job Title: Online Sales Manager

Location: Singapore

Employment Type: Full-Time

• Develop and implement effective online sales strategies to achieve company sales targets.
• Manage and optimize digital sales channels, including website, e-commerce platforms, and social media.
• Lead, train, and motivate the online sales team to achieve individual and team KPIs.
• Identify new business opportunities, partnerships, and online growth channels.
• Analyze sales data and prepare regular performance reports for management.
• Collaborate with marketing, operations, and customer service teams to ensure smooth customer experience.
• Monitor competitor activity and market trends to adjust sales strategies proactively.
• Handle key client accounts and build strong long-term business relationships.

• Diploma/Degree in Business, Marketing, E-commerce, or related field.
• Proven experience (3–5 years) in online sales, business development, or digital commerce.
• Strong knowledge of online sales platforms, CRM tools, and digital marketing strategies.
• Excellent leadership, communication, and negotiation skills.
• Data-driven mindset with strong analytical and problem-solving abilities.
• Self-motivated, results-oriented, and able to work independently.

• Competitive salary and performance-based incentives.
• Career growth opportunities in a fast-growing company.
• Supportive and collaborative work environment.

How to Apply:

Interested candidates, please send your CV and a brief cover letter to

Ow Ting Ting (R

Jobs Alley Pte Ltd (21C0599)

About the Role

As CRZtales continues to grow, we are seeking a detail-oriented and motivated individual to support our expanding e-commerce operations.

This role is perfect for someone who excels at managing digital platforms like Shopee, Tik Tok Shop, etc. but also loves being a key player in our studio's daily success. If you're seeking a role that is both challenging and fulfilling and want to be part of a collaborative, committed, and autonomous team, we would love to hear from you

What you'll be doing

E-commerce & Marketplace Operations

• Marketplace & Website Activities Management: Liaise with marketplace account managers, be in touch with marketplace activities and roll out e-commerce campaigns. Oversee the activities, monitor performance and engage with customers to optimize results
• E-commerce Sites Content Management: Create content by editing of images, captions and descriptions for e-commerce sites ensuring consistent and compelling presentation
• Product Listing Management: Coordinate with the internal team to maintain accurate inventory records and monitor stock levels. Ensure that product descriptions, images, and pricing are correct and up-to-date.
• Order Processing: Ensure timely fulfillment of e-commerce and socials' orders, while tracking and enhancing customer satisfaction.

Administrative & Support Tasks

• Customer Service: Invoicing and responding to customer inquiries/concerns through online & social platforms. Assist with retail floor responsibilities on days when the studio is open. This involves sales floor upkeep, cashiering, etc.
• Packing: Packaging products for dispatch or self collection, ensuring items are well protected and presented. Ensure items are well accounted for and ready to be collected/shipped out.
• Daily Housekeeping Duties: Support daily upkeep of the studio to maintain a welcoming retail environment
• Inventory Management: Engage in stock-take and tagging of the new product
• Other Ad-hoc Duties as Assigned

What we're looking for

• Familiarity with e-commerce platforms (Shopee, TikTok shop, Shopify etc.)
• At least 1 year of relevant experience in e-commerce preferred
• Knowledge in social media (Instagram, TikTok) and proficiency in basic tools (MS Office, Excel, Canva)
• Strong Initiative and positive attitude, able to work independently and the team
• Available for a 5-5.5 day work week, including minimum 2 Saturdays per month.
• Knowledge or interest in crystals is an advantage

Perks & Benefits

We value our team's well being and fun Join us and unlock these benefits:

• Full access to Gym and Pool facilities
• Team Bonding activities (Movie nights, Karaoke sessions, Movie nights, etc)
• Annual company retreat

Why join us ?

At CRZtales, we're committed to more than just work. We're dedicated to fostering an environment where we not only excel professionally but also embrace life outside the office. Join us in achieving the perfect work-life balance as we grow together

We look forward to hearing from you

Any further enquiries do email us at

Thank you for applying and being part of our hiring journey at CRZtales

We appreciate your time and interest Kindly note that only shortlisted candidates will be notified.

Ready to bring passion into your career?

Clarins Group is a trusted French family-owned company, a leader in skincare and make-up, operating in more than 150 countries.

We are looking for a Senior Executive/Assistant Manager - E-commerce Digital Operations, Asia Pacific to be based in Singapore.

About the Job:

The Senior Executive - E-commerce Digital Operations, Asia Pacific plays a critical role in supporting APAC markets on the Clarins online platform, while also contributing technical expertise to both regional and local ecommerce initiatives. This position is not only essential for maintaining the stability and performance of our ecommerce ecosystem but also instrumental in driving the ambitious growth of online sales across the region.

Acting as the go-to technical contact for APAC countries, the specialist is expected to respond to requests swiftly and effectively, taking full ownership of issues and proactively identifying opportunities for improvement. An entrepreneurial mindset is key — the ideal candidate will take initiative, suggest enhancements, and look beyond the immediate task to deliver long-term value.

This role is also part of the Global Digital Technical team, requiring close collaboration with global counterparts for knowledge sharing, issue resolution, and escalation when needed. Success in this position depends on strong cross-functional collaboration, openness to share expertise, and the ability to work seamlessly with diverse ecommerce stakeholders across markets. A strong team player with a solution-driven attitude and a passion for continuous improvement will thrive in this dynamic environment.

Front-End Development & Content Asset Creation

• Create, update, and manage HTML, CSS, and JavaScript components for web content and UX enhancements during regional & local Ecommerce campaigns
• Build content assets using SFCC Business Manager (e.g., content slots, content assets, promotions, campaigns, page designer).
• Design regional and local campaigns pages and features based on business requirements and ensure designs are aligned with brand's style guidelines.
• Support market teams in implementing digital campaigns and regional initiatives.
• Ensure all updates meet brand guidelines, SEO best practices, and are optimized for mobile and cross-browser compatibility.
• Partner with Ecommerce, CRM, and marketing teams to implement engaging, on-brand user experiences.

Technical Support & Operations

• Provide first-level technical support to APAC markets for SFCC-powered eCommerce websites.
• Monitor and maintain a portfolio of regional websites, ensuring smooth operation and performance.
• Manage and triage issues through our internal ticketing system, collaborating with global, regional, and market teams.
• Troubleshoot site-related issues and escalate where necessary, maintaining ownership from identification to resolution.
• Assist in testing new features, releases, and third-party integrations to ensure high-quality deployments.
• Maintain and improve internal tools, system documentation, and technical roadmaps.

Technical Referent

• Escalate functional and technical questions if required, while maintaining ownership on providing subject matter expertise for functional and technical aspects of the ecommerce ecosystem.
• Communicate and coordinate with management team, development vendor and business area experts globally to improve product functionality, resolve issues, and improve consumer satisfaction.
• Monitor, maintain and improve site performance for customers visiting the ecommerce sites across the globe.
• Assist in testing updates to existing web applications and perform integration testing for new integrations.
• Provide frequent follow ups and status updates to the issue requestor to make sure communication stays fluid.
• Maintenance and Management of internal support tools, systems, and related roadmaps.
• Training of our platforms to markets to ensure market is up to speed regarding the latest features that come from global/regional.
• Be close to markets and business teams by providing frequent communication updates to each markets, to ensure there is no gap in the major issues/technical challenges faced.

About you:

Education/Degree:

• Computer Science MS Degree or equivalent

Background including total years of experience

• 3-5 years of experience in ecommerce projects lifecycle as well as operational support in Ecommerce/Content Management System
• Experience with Project Management lifecycle especially in ecommerce project. Experience in web sites launches thru full project life cycle, working with the business to identify requirements, design, develop, QA and launch end product.

Technical skills:

• Experience in Salesforce Commerce Cloud (SFCC) or other eCommerce platforms.
• Strong understanding of eCommerce solution architecture and system flows (OMS, payment gateway, etc.).
• Proficient in HTML, CSS, JavaScript — hands-on experience in coding and troubleshooting.
• Strong problem-solving mindset and ability to work independently.
• Ability to communicate effectively with both technical teams and business stakeholders.
• Familiarity with tools like JIRA, Confluence, Wiki, or similar platforms.
• Experience with content management and assets within an eCommerce CMS or Business Manager environment.
• Exposure to systems integration (REST, SOAP, sFTP, batch processing).
• Experience with Google Analytics, GTM, SEO tools, and A/B testing.
• Familiarity with mobile optimization, responsive design, and social integrations.
• Understanding of affiliate marketing tools, product recommendation engines, and CRM/eCommerce integrations.

Soft and Leadership skills:

• Excellent verbal and written communication skills
• Demonstrated ability to drive results through relationship building with numerous partners.
• Have a Customer First Mindset with any technical decision/discussion.
• Ability to communicate clearly and create good relations with others
• Strong collaborator with influencing skills to bring people together in solving problems, and resourceful in finding ways to get things done
• Open-minded, adaptive to change and flexible in an evolving fast-paced environment, and multi-tasking while paying close attention to detail.
• Genuinely looking forward to new challenges

About the benefits:

• 71 years of expertise in beauty and spa, with the Clarins and myBlend brands
• Unique products and innovative services
• A commitment to Social & Environmental Responsibility embedded in our raison d'être
• A caring and inclusive corporate culture
• Development and training opportunities
• Attractive compensation and benefits
• A flexible work environment

If you have a curious mind, a thirst to go further and the drive to boldly take on new challenges, join us.

About Clarins Group

A B-Corp certified global leading skincare and make-up company, Clarins group is the embodiment of a committed family history, with a fierce passion for innovation and spirit of independence. Our purpose "making life more beautiful, passing on a more beautiful planet," is a core commitment outlined in our by-laws.

Operating in more than 150 countries thanks to our 8,000 employees worldwide, we are now the number one skincare company in Europe and are accelerating our development on all other continents, particularly in Asia and the Americas.

In line with our dual CSR mission of 'Caring for people, caring for the planet' we take pride in offering a rewarding yet challenging work environment where everyone can thrive.

This culture allowed us to achieve the certification of Forbes' World's Best Employers 2024, Forbes' World's Best Employers 2024 for Women and to be recognized.

To learn more about our group and our commitments to people, visit

Equal opportunity employer

We believe in making life more beautiful for our employees and our customers.

Inclusion and diversity are firmly grounded in our core values. We strive to achieve inclusiveness, and we foster an equal-opportunity culture where everyone can reach their full potential and do their best

work.

We welcome applications from all backgrounds and are a member of the ILO (International Labor Organization) and the Employers Network for Equity and Inclusion (ENEI).

Retail & Online Sales Support (Livestream) - Retail Jewelry

Training Provided

Working days & hours: 9am - 8:30pm (8 offdays per month)

Location: Boon Keng / Ubi

Salary : Basic $2500 - $3500 + High Comm

Responsibilities:

- Present jewelry products during online livestreams

- Engage with online viewers and answer their questions

- Promote products and encourage sales during live sessions

- Provide excellent customer service & achieve sales target

- Ensure consistency of product presentation, outlook and display

- Record customer orders and pass details to sales team

- Follow company guidelines and livestream schedules

- Keep track of product availability during sessions

Tee Xin Li Reg No: R

The Supreme Hr Advisory Pte Ltd EA No: 14C7279