96 E Commerce Operations jobs in Singapore

E-commerce Assistant Manager

Assist in the management of e-commerce operations, including order fulfillment, supply chain, and customer services.

Develop strategies to drive sales through creative marketing ideas and initiatives.

• Support the launch and implementation of online campaigns on digital platforms.
• Partner with suppliers on new product launches, promotion banners, and electronic direct mail (EDM).
• Implement digital marketing campaigns.
• Gather insights and analyze e-commerce performances.
• Produce reports to analyze the performance of all online marketing campaigns and promotions.
• Develop content and manage company e-commerce platforms.
• Define and lead e-commerce operations, including order management, supply chain, and customer services.
• Develop detailed project plans and manage all implementation processes.
• Coordinate work with IT teams and internal stakeholders by defining project requirements and performing feasibility and needs/impact assessments.
• Monitor system issues.

• Degree in a relevant business-related discipline.
• Proven track record in relevant roles and responsibilities.
• At least 3 years' experience in similar roles.
• Strong experience with e-commerce and the ability to drive sales with creative marketing ideas and strategies.
• Knowledgeable in Microsoft Office: Microsoft Excel (pivot tables, formulas).

We are seeking a detail-oriented and proactive Digital E-commerce Operations Specialist to support end-to-end e-commerce operations, including order processing, inventory management, logistics coordination, and customer service support.

The ideal candidate will ensure seamless daily operations across online platforms while maintaining accuracy, efficiency, and customer satisfaction.

• Process customer orders accurately and promptly through the company's eCommerce platforms.
• Coordinate with the SCM team to ensure timely picking, packing, and dispatch of products.
• Ensure that there are always sufficient supplies for packaging, and raise to procurement once stocks fall below safety stocks.
• Verify product details, quantities, and shipping information before dispatch to maintain high accuracy.
• Track shipments and follow up with logistics providers to resolve delivery issues.
• Create shipments using the courier portal and update the tracking numbers to Shopify.

• Handle watch replacement requests, including verification of warranty or purchase details.
• Coordinate with the Service Team to ensure correct product allocation.
• Prepare replacement units for dispatch, ensuring quality checks are completed.
• Maintain accurate records of replacement transactions for future reference.

• Support daily operations of online sales channels, including product listings, price updates, and promotional activities.
• Assist in responding to customer inquiries, complaints, or feedback in a timely and professional manner.
• Monitor online platforms for stock availability, product presentation, and accurate descriptions.
• Support the sales team with administrative tasks such as preparing sales reports and performance summaries.

• Monitor stock levels to ensure sufficient supply for online orders.
• Conduct regular inventory checks and reconcile discrepancies between physical stock and system records.
• Update inventory records in the eCommerce system promptly to avoid overselling or stockouts.
• Coordinate with suppliers or internal procurement teams for restocking requirements.
• QC checks on all incoming eCommerce stocks that are delivered by suppliers.

• Diploma or Degree in Business, Supply Chain, E-Commerce, or related field.
• Prior experience in e-commerce operations, order fulfillment, or logistics coordination, preferably 1-3 years.
• Proficiency in e-commerce platforms (e.g., Shopify) and courier portals.
• Strong organizational skills with attention to detail and accuracy.
• Good communication and problem-solving skills for handling customer and logistics issues.
• Proficient in Microsoft Excel and Google Sheets for reporting and inventory management.
• Language proficiency in Chinese to liaise with China suppliers and vendors.
• Positive work attitude with willingness to learn.

This is a contract role for 6 months with possibility of extension up to 12 months.

The role of an E-Commerce Customer Service Executive is multifaceted, encompassing exceptional service and support to clients across various communication channels.

Key Responsibilities include:

• Respond promptly and accurately to customer enquiries across various platforms.
• Efficiently manage return and refund requests via e-commerce platforms.
• Liaise with internal departments to ensure seamless customer service.
• Perform ad hoc duties as assigned by management.
• Handle front counter operations, including repair collections and walk-in requests.
• Address customer complaints, feedback, and calls with professionalism and empathy.
• Schedule deliveries and service appointments with precision.
• Coordinate with internal teams to resolve issues and ensure timely service.
• Maintain composure and effectiveness in a fast-paced environment.

Requirements & Skills:

• Prior experience in customer service is preferred.
• Diploma or degree in Marketing, Business, E-Commerce, or a related field.
• Ability to multitask and thrive in a dynamic, high-pressure setting.
• Exceptional problem-solving and critical thinking abilities.
• Detail-oriented with a passion for delivering outstanding customer experiences.
• Proficient in Microsoft Office and Google Workspace.

We are seeking a highly skilled and motivated professional to fill the role of E-Commerce Specialist cum Admin .

Job Scope:

• Photograph and edit images of shoes, bags, and luggage.
• Design promotional posters using Canva/Adobe Illustrator/Adobe Photoshop.
• Manage day-to-day e-commerce platform administration and fulfillment.
• Pack products ordered through the e-commerce platform.
• Dispatch orders accurately to logistics partners.
• Create, manage, and upload product listings for Shopee, Lazada, Qoo10, Shopify, and Tiktok.
• Assist in live-stream selling sessions on Facebook, Shopee, Lazada, and TikTok.

Requirements:

• Minimum Diploma in a related field.
• Fresh entry or 1-2 years of related experience.
• Ability to work overtime.
• Basic skill in Photography.
• Basic skill in Adobe Illustrator/Photoshop.
• Fluency in English and Mandarin for liaison with Chinese counterparts.

What We Offer:

• Opportunity to work in a dynamic and fast-paced environment.
• Chance to develop skills in e-commerce, marketing, and sales.

How to Apply:

Kindly email or WhatsApp your latest resume to us.

We are seeking a highly motivated and experienced E-Commerce Executive to join our team. As an E-Commerce Executive, you will be responsible for managing daily operations across multiple e-commerce platforms, developing and executing marketing strategies to drive traffic and sales, monitoring and optimizing product listings, pricing, and promotions, tracking and analyzing sales performance and customer trends, and coordinating with internal teams to ensure smooth order fulfillment.

• Manage daily operations across multiple e-commerce platforms
• Develop and execute marketing strategies to drive traffic and sales
• Monitor and optimize product listings, pricing, and promotions
• Track and analyze sales performance and customer trends
• Coordinate with internal teams to ensure smooth order fulfillment

• Minimum 1 years' experience in e-commerce operations and marketing
• Familiar with Lazada, Shopee, TikTok Shop, Amazon or Facebook Marketplace backend systems
• Strong understanding of online marketing strategies and sales analytics
• Organized, proactive, and able to work independently
• Good communication skills

• Competitive salary commensurate with experience (SGD 2,500 – 3,500)
• Positive and supportive work environment
• Career growth opportunities in the fast-growing e-commerce sector

Apply by sending your resume and expected salary with the subject line 'E-Commerce Executive Application'. We look forward to receiving your application.

We are looking for a detail-oriented E-commerce Operations Executive to manage and optimize our online store performance. The ideal candidate will be responsible for overseeing daily operations, improving sales strategies, and ensuring a seamless customer experience across various e-commerce platforms.

• Platform Management: Maintain and optimize product listings, pricing, and promotions across e-commerce platforms (e.g., Amazon, Shopify, Lazada, Tmall, etc.).
• Sales & Performance Analysis: Track sales metrics, conversion rates, and key performance indicators (KPIs) to identify opportunities for improvement.
• Campaign Execution: Coordinate and implement online marketing campaigns, discounts, and promotional activities to drive sales.
• Customer Experience: Monitor customer feedback, reviews, and inquiries, ensuring prompt responses and resolution of issues.
• Content Optimization: Enhance product descriptions, images, and keywords to improve search visibility and ranking.
• Collaboration: Work closely with marketing, product, and design teams to align e-commerce strategies with business goals.

• Experience in e-commerce operations, online sales, or digital marketing.
• Experience in design tools, like Photoshop or Canva
• Ability to multitask, manage deadlines, and work in a fast-paced environment.
• Excellent communication skills and a customer-centric mindset.
• Proficiency in English and Chinese is a plus (depending on market focus).

E-commerce Warehouse Assistant Job Description

At a dynamic organization, we are seeking an experienced and independent Senior E-commerce Warehouse assistant to join our team. We prioritize teamwork, open communication, and mutual support in a friendly environment where every voice matters and every contribution counts.

• Oversee order fulfillment to ensure accuracy and efficiency.
• Monitor and manage inventory levels to ensure sufficient stock for online orders.
• Supervise receipt, storage, and organization of inventory, maintaining a safe and efficient working environment.
• Identify opportunities for process improvements and implement changes to increase efficiency and productivity.
• Develop and implement online marketing campaigns across various channels.
• Manage and optimize e-commerce platforms for better user experience and conversion rates.

• Minimum 3 years of experience in a warehouse or logistics environment.
• Able to work in a fast-paced environment.
• Excellent organizational and time management skills.
• Basic knowledge of health and safety.

Monday - Friday, 9:00am - 6:00pm; Alternate Saturdays, 9:00am - 1:00pm.

We are seeking a highly skilled and experienced E-commerce Operations Manager to oversee the daily operations of our online store. The ideal candidate will have a strong background in e-commerce, cycling, logistics, or operations, and be proficient in Chinese and English typing, reading, and writing.

We are seeking a skilled E-commerce Operations Specialist to join our team.

The successful candidate will be responsible for managing company's e-commerce platforms, overseeing order fulfillment, and providing exceptional customer service.

This is an excellent opportunity for individuals with strong organizational skills, attention to detail, and experience working in a fast-paced environment.

• Manage company's e-commerce platforms, ensuring seamless user experiences and efficient order processing.
• Oversee order fulfillment, including stock management, shipping, and returns.
• Provide exceptional customer service, responding promptly to inquiries and resolving issues efficiently.

To succeed in this role, you will need:

• No prior experience required; we offer comprehensive training and support.
• Basic computer knowledge, including Microsoft Office, Excel, and Paint.

This is a fantastic chance to grow your career in e-commerce operations, working with a dynamic team that values innovation and excellence. We invite interested applicants to submit their updated resumes, stating availability and expected salary.

We will contact shortlisted candidates to schedule an interview. If selected, please ensure your resume includes recent photo and any relevant certifications or references.