1148 Customer Relationship Management jobs in Singapore
Intern, Customer Relationship Management
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**Intern, Customer Relationship Management**
**Values & Innovation**
At Under Armour, we are committed to empowering those who strive for more, and the company's values - Act Sustainably, Celebrate the Wins, Fight on Together, Love Athletes and Stand for Equality - serve as both a roadmap for our teams and the qualities expected of every teammate.
Our Values define and unite us, the beliefs that are the red thread that connects everyone at Under Armour. Our values are rallying cries, reminding us why we're here, and fueling everything we do.
Our pursuit of better begins with innovation and with our team's mission of being the best. With us, you get the freedom to go further - no matter your role. That means developing, delivering, and selling the state-of-the-art products and digital tools that make top performers even better.
**Purpose of Role**
The **Customer Relationship Management Rookie** will play a key role in crafting and delivering impactful omnichannel communication strategies that enhance the customer journey for our members. They will work closely with colleagues across the region to develop customer-centric campaigns that drive member acquisition and engagement. This role offers a fantastic opportunity to gain experience in various aspects of CRM and marketing, working with diverse communication channels like email, mobile apps, push notifications, in-store visuals, and more.
We will prioritize candidates who can commit to a full-time 6-month internship.
**Your Impact**
+ Support the development and execution of internal and external communication plans across SAPAC for our CRM program.
+ Partner with internal and external stakeholders to manage a wide range of customer engagement activities across touchpoints including CRM, mobile applications, website, retail visual merchandising, digital media, and product content.
+ Analyze campaign performance and use insights to optimize campaigns and member lifecycles, with a focus on increasing engagement rates, repeat purchases, and redemption activity.
+ Take ownership of member acquisition and engagement KPIs, overseeing data analysis and generating regular reports for stakeholders across SAPAC.
+ Proactively manage timelines, deliverables, and communications to ensure everything is delivered on time and to a high standard.
**Qualifications**
+ Excellent communication and interpersonal skills, with the ability to collaborate effectively across different teams and functions.
+ Analytical mind with a passion for data and using insights to improve campaign performance.
+ Ability to prioritize tasks, manage time effectively, and meet deadlines consistently.
+ Strong attention to detail and a commitment to delivering high-quality work.
+ Experience working in a fast-paced and dynamic environment.
+ Understanding of customer relationship management (CRM) principles.
+ Experience with marketing automation platforms or CRM systems.
+ Understanding of digital marketing channels like email marketing, social media, and mobile app marketing.
**Relocation**
+ No relocation provided
**Our Commitment to Equal Opportunity**
At Under Armour, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion or belief, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, family or paternal status and any other characteristic protected by applicable law. Under Armour seeks to recruit, develop and retain the most talented people representing a wide variety of backgrounds and perspectives. If a reasonable accommodation is needed to participate in the job application or interview process, please contact our Human Resources team via
Requisition ID:
Location:
Singapore, Singapore, SG, 38987
Business Unit: Internships
Region: APAC
Employee Class: Full Time
Employment Type: Salaried
Learn more about our Benefits here
Customer Service
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- Handle customer enquiries
- Provide quotations & billing to customers
- Coordinate with warehouse, transport, and port teams for smooth operations.
- Ensure all port operations related documents details are in order
- Sorting and filing of documents
- Ensuring smooth daily operations for transport department's
- Any other ad hoc duty from the HOD/ Manager.
Requirements:
- Nitec / Diploma in Logistics, Supply Chain, or related field.
- Basic knowledge of port and logistics operations.
- Good communication and teamwork skills.
- Able to work in a fast-paced environment.
- Customer-oriented and attentive to details.
Customer Service
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About the role
Vanguard Logistics Services (Singapore) Pte Ltd is seeking motivated and experienced Seafreight Customer Service professional to join our dynamic team. In this full-time role, you will be responsible for providing exceptional customer service experience and support to our clients.
What you'll be doing
- Manage and respond to customer inquiries and requests related to seafreight shipments
- Coordinate with internal teams and external partners to facilitate seamless freight forwarding services
- Prepare and process relevant documentation for seafreight shipments
- Monitor shipment status and provide proactive updates to customers
- Assist with the resolution of any issues or concerns that may arise during the shipping process
- Maintain accurate records and data related to customer accounts and shipments
- Contribute to the continuous improvement of customer service processes and procedures
What we're looking for
Customer Service
- Minimum 2 years of Customer Service experience in NVOCC or freight forwarding
- Strong understanding of seafreight operations and documentation requirements
- Excellent communication and interpersonal skills to effectively interact with customers
- Proficient in data entry
- Ability to multitask, prioritize and work under pressure to meet deadlines
- Demonstrable problem-solving and analytical skills
- Strong attention to detail and commitment to delivering high-quality service
What we offer
At Vanguard Logistics Services, we are committed to providing a supportive and rewarding work environment for our employees. In addition to a competitive salary, we offer a range of benefits, including:
- Comprehensive health insurance coverage
- Opportunities for professional development and career advancement
- Flexible work arrangements to maintain a healthy work-life balance
- Team-building activities and social events
About us
Vanguard Logistics Services is a leading global NVOCC, freight consolidation service provider. With a strong presence in the Commonwealth Central Region, we pride ourselves on delivering reliable and efficient services to our clients. Our team of dedicated professionals is driven by a commitment to innovation, customer satisfaction, and sustainability.
If you're ready to join a dynamic and forward-thinking organization, apply now for the Seafreight Customer Service role at Vanguard Logistics Services.
Customer Service
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Responsibilities:
Handle customers' inquiries & requirements via email or phone.
Schedule and assign jobs to drivers.
Daily email of sign POD
Perform data entry by using WMS
Generate picking & packing list by using WMS
Submit weekly / monthly inventory reports to customers by using WMS
Preparation of necessary documents as and when is required
Communicate & coordinate with internal and external stakeholders
Requirement
Knowledge & Usage of Microsoft office
Language Knowledge of Read, Write & Spoken: English & Mandarin
Completed vaccinations
Able to work OT when is required
Passion for continuous learning and personal growth
Working Hours
5.5 working days.
Mon – Fri 8am – 5pm / Sat 8am -12noon.
Customer Service
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Candidate must possess at least Secondary School/"O" Level in any field
Required language(s): English and Mandarin
At least 1 Year(s) of working experience in the related field is required for this position
Required Skill(s): Positive Attitude, Phone Manner, Highly motivated, Friendly
Have basic to intermediate computer knowledge
Preferably Junior Executive specialized in Customer Service or equivalent
Immediate Position
Customer Service
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Position Title : Customer Service Specialist / supervisor
Job Responsibilities :
- Process daily orders and arrange for drivers to deliver goods.
- Handle customer inquiries and provide answers via phone, email, WhatsApp, and other communication channels.
- Resolve customer complaints and maintain positive customer relationships.
- Record customer feedback and provide suggestions for improvement.
- Assist the team in completing daily tasks to ensure service quality.
Requirements :
- College degree or above; relevant experience preferred.
- Strong communication skills and team collaboration spirit.
- Detail-oriented, patient, and able to work under pressure.
- Familiarity with office software and basic computer skills.
Customer Service
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Job Content
Maintain daily communication and close relationships with customers.
Order management for both warehouse and drop shipment.
Proactive supporting sales operations in achieving sales targets.
Provide a timely update to customers on the order changes of orders/shipmentschedule.
To prepare shipping documents for customer clearance.
Identifying customer demands and improving the process through cooperation with teammates.
Solving customers' queries and problems.
Handle customer complaints and ensure thorough follow-up until resolution.
Participate customer meeting or customer visits when required to strengthen customer relationship.
Job Requirement
Diploma or above, majoring in international trade and logistic is preferred
Fresh graduates are welcome
Fluent oral and written English
Knowledge of SAP will be a benefit
Bilingual of English and Mandarin
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Customer Service
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Job Description -
- Secure retail and corporate rentals.
- Activating of replacement car for AIG insured and following up on due date for returning.
- Provide timely, consistent and accurate information to external customers.
- Ensure accurate processing of rental workflow through Fleetnetics.
- Furnish accurate driver particulars to respective authority for summons.
- Prepare quotation, tender, process monthly renewal, collect payment for Corporate accounts.
- Handle PRAC technical/breakdown such as vehicle unable to start, accident etc. Escalate promptly to operations/manager for follow up as appropriate.
- Handle cash and credit transactions accurately and securely.
- Work with operations to maximize fleet utilization.
- Establish and maintain professional and effective communication with external customers.
- Ensure tidiness and cleanliness of the reception area to create a pleasant and welcome environment for walk-in customers.
- Seek immediate assistance from relevant colleagues for issues that cannot be resolved within the department, or escalate promptly to the manager as appropriate.
Requirements -
- Applicants with no prior experience are welcome
- Candidate must possess at least an "N" Level or Diploma in any field.
- Good knowledge of MS Office
- Good communication and problem solving skills.
- Meticulous, presentable, patience,and customer service oriented.
- Good command of English and Mandarin (to liaise with Mandarin speaking associates)
- Preferably with valid class 3/3A driving licence.
- 5.5 Days work week
- Able to start work within short notice.
- Priority will be given to Singaporeans
Customer Service
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Role Overview
We are looking for a motivated and adaptable team member to support our daily operations. This role focuses on customer service, administration, and event coordination, with opportunities to get involved in different aspects of the business. No specific background is required — what matters is reliability, initiative, and a willingness to learn.
Key Responsibilities
Customer Service & Retention
- Assist in handling enquiries from wholesale and retail customers.
- Provide support in orders forecast and fulfilment.
- Help maintain good relationships with existing customers and follow up with new ones.
Administrative & Regulatory
- Support general administrative work such as scheduling and basic shipping documentation.
- Assist with regulatory submissions and responses to government agencies and customers documentary requests.
- Prepare and organize basic documentation for company operations.
IT & Systems
- Use company IT tools (e.g. email, spreadsheets, order tracking systems) to support operations and online activities.
- Ensure records are updated and accurate across production, sales, and customer support.
- Be open to learning simple digital tools that make routine tasks easier.
Event & Logistics Support
- Assist with planning and coordinating events such as trade shows and food festivals.
- Help with logistics including stock preparation, booth setup, and customer-facing activities at events.
- Provide on-the-ground support during events to ensure smooth execution.
Requirements
- Diploma, NITEC, or equivalent qualification in any field.
- Comfortable using IT tools (email, Word, Excel/Google Sheets).
- Organized, detail-oriented, and able to handle multiple tasks.
- Strong communication and customer service skills.
- Positive attitude and willingness to support different areas of a lean team.
Customer Service
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Indicating Email subject "Application for CS - (Name)" will greatly expedite our processing of your application.
Customer Service & Sales ExecutiveJob Brief
Wholesome Savour is seeking a passionate and driven Customer Service & Sales Executive to support our mission of promoting health improvement via our meal programmes. This hybrid role blends sales with client servicing, ideal for someone who thrives on meaningful conversations, values wellness, and wants to make an impact.
You will work closely with customers to guide them through our health programs, follow up on their progress, and help close sales both in-office and at onsite events.
Responsibilities
Sales & Outreach
- Engage potential and existing clients to share product and service offerings
- Identify customer needs and close sales through phone, meetings, and events
Maintain accurate CRM and sales records
Client Servicing
- Follow up with clients to evaluate their experience and gather feedback
- Collect testimonials and share client insights with the team
Build lasting relationships through thoughtful engagement
Event & Office Participation
- Represent Wholesome Savour at health and wellness events
- Assist in setting up, interacting with attendees, and closing deals at events
Perform day-to-day duties from our office location
Working Hours & Location
- Mondays to Fridays, 9:00am to 6:00pm
- Need to work one Saturday each month
Office is a convenient walking distance from Yio Chu Kang MRT Station (fully sheltered walkway)
Requirements
Personal commitment to healthy habits and an interest in health and wellness
Proven experience in sales or customer service roles
Excellent communication and interpersonal skills
Familiarity with CRM and basic digital tools
Highly motivated, target-driven, and customer-focused
Application Details
Interested applicants should include:
Email to
Indicate Email subject "Application for CS - (Name)"
Include in your email / CV:
i) Current salary
ii) Expected salary
iii) Availability / notice period to commence work
iv) Do you require a Work Pass to work in Singapore? If yes, please indicate what pass are you holding now
- Priority will be given to candidates who are immediately available.