109 Community Engagement jobs in Singapore

Job Description & Requirements

He/She manages, coordinates and collaborates with stakeholders, including but not limited to our beneficiaries, community partners, corporate organisations and volunteers to execute our programmes. He/she is also responsible for managing communication and feedback from stakeholders.

Key Responsibilities

• Communicate and work with stakeholders to build a loving and nurturing community through Life Programmes for childhood cancer survivors and their families.

• Plan and implement beneficiary recruitment initiatives for life programmes, support groups, and community engagement activities.

• Work on outreach and engagement programmes to strengthen community connections, increase participation, and create greater impact.

• Plan, organize, and execute activities, community engagement events, and fundraising/awareness initiatives, including hosting educational webinars and outreach sessions.

-Manage pre- and post-programme tasks, including preparation, registration, stakeholder liaison, and evaluation.

• Identify and collaborate with partners to develop meaningful partnerships and collaborations.

• Work closely with the Communications team to plan, create, review, and evaluate marketing collaterals for events and programmes.

• Conduct research, gather feedback, and track attendance, engagement, and outcomes for evaluation and reporting.

• Manage budgets and project finances related to outreach and programme activities, including supporting grant applications and reporting to funders.

• Support weekend events and activities when required (time-off in-lieu provided).

Qualifications:

• Min Diploma, with relevant experience will be advantageous.
• A strong team-player with excellent people skills.
• Possesses strong organisation skills
• Possesses strong written and verbal communication skills
• A self-motivated, independent and adaptable individual.
• Savvy in IT skills

• Willingness to serve the focused community
• Fun-loving, love sports and social outings to engage the community
• Some experience in mobilizing volunteers to come alongside to serve
• Able to conduct basic training or be able to mobilize volunteers to do training
• Team player, collaboration and support is key.

NLCS (Singapore) believes that each employee makes a significant contribution to our success and that contributions should not be limited by the assigned responsibilities.

Therefore, this position description is designed to outline primary duties, qualifications, and job scope, but not limit the employee, nor NLCS (Singapore), to only the work identified. It is the expectation of the school that each employee will offer his/her services wherever and whenever necessary to ensure the success of our organisation.

Our School is committed to safeguarding and promoting the welfare of children and young people. The School expects all teaching staff, non-teaching staff and volunteers to share and uphold this commitment.

Objective

To excel in customer service by overseeing and managing internal communication and parent feedback- and complaint process. The role requires a deep understanding of school activities and events to effectively communicate with parents and promote the school in the wider community.

Main Responsibilities

1. Internal Communications Strategy Management: Develop and implement a clear communications strategy to ensure effective, consistent, and timely communication with parents, alumni, and staff.

2. Alumni Management : Take responsibility for managing the school's alumni community, building engagement through accurate record-keeping, events, newsletters, and targeted outreach initiatives.

3. Weekly Newsletter Production: Lead the creation and distribution of the weekly parent newsletter, ensuring it is accurate, engaging, and reflective of school activities and ethos.

4. Parent & Alumni Publications and Initiatives: Support the production of parent-facing publications and initiatives such as school magazines, feedback forums, coffee mornings, and other engagement events.

5. Parent Portal Oversight: Manage and maintain the parent portal and community app, ensuring content is accurate and up to date. Troubleshoot technical issues, coordinate enhancements, and work with stakeholders to improve usability.

6. Reception Staff: Line-manage the reception staff, ensuring professional standards of customer service, effective front-desk coverage, and smooth day-to-day operations.

7. Parent Relations & Customer Experience: Act as a visible representative of the school at formal events and functions, actively fostering strong relationships with parents and guardians. Monitor and improve the "parent experience" across all points of contact, feeding back recommendations for improvement.

8. Feedback Management: Serve as the first point of contact for parental feedback, including compliments, concerns, and complaints. Ensure responses are professional, timely, and solutions-oriented.

9. Complaints Procedure Management: Oversee the school's parental complaints process, ensuring all complaints are recorded, tracked, investigated, and resolved in line with policy.

10. Parent Ambassador Programme: Work with the Head of Community Engagement to design, launch, and manage a parent ambassador programme that encourages testimonials, reviews, and referrals, while fostering connections between existing and prospective families.

11. Social Media Engagement: Monitor and participate in social media parenting and expatriate groups to identify opportunities where prospective families are seeking school recommendations.

12. Events & Engagement Support: Support the planning and delivery of parent- and alumni-facing events, ensuring communications and logistical arrangements enhance the overall experience.

13. Cross-Departmental Collaboration: Collaborate with internal teams (Marketing, Admissions, Partnerships) to ensure parent and alumni initiatives align with the school's broader strategic priorities.

14. Photography & Videography Oversight: Coordinate photography and videography projects, securing permissions from families and ensuring content is accessible for editorial and marketing purposes.

15. Data & Reporting: Monitor patterns in parent and alumni communication and feedback, preparing regular reports for the Head of Community Engagement and the Senior Leadership Team.

Safeguarding

Adhere to and remain informed about the school safeguarding policy, ensuring all communications and activities are compliant.

Qualifications/Skills

• Diploma and above in Mass Communications, Public Relations or Business Administration
• Preferably with 5 years of marketing and communications experience in direct marketing, digital campaigns and running multi-media campaigns.
• Meticulous, resourceful and with a strong sense of initiative.
• Ability to manage multiple projects simultaneously in a fast-paced environment

MINDEF

Permanent

Closing on 26 Sep 2025

What the role is

You plan and implement stakeholder engagement for Total Defence, National Education and Support for Defence, to enhance Singaporeans' commitment to defence and commitment to Singapore.

What you will be working on

• Conceptualise engagement approaches and creative concepts
• Develop and implement effective community engagement plans
• Monitor the progress and associated publicity efforts
• Collaborate with various stakeholders, public agencies and community partners
• Manage and evaluate the effectiveness of engagement programmes for external stakeholders such as pre-enlistees, National Cadet Corp/uniformed groups, educators, civil servants and grassroots leaders
  Challenge(s)
• Developing informed strategies and methods to engage target audiences amidst the constantly evolving social landscape and needs so that they continue to be advocates for the security and success of Singapore

What we are looking for

• Education in Mass Communication, Arts or Social Sciences
• At least 1 year of experience in public relations, marketing or events management is preferred
• Good command of spoken and written English
• Strong interpersonal abilities
• Good organisational skills
• Attention to detail
• Multi-tasking capabilities
• Creative mindset
  (Applicants with no experience may .)
  Appointment will be commensurate with your experience.
  Only shortlisted candidates will be notified.

About MINDEF

The mission of MINDEF and the Singapore Armed Forces is to enhance Singapore's peace and security through deterrence and diplomacy, and should these fail, to secure a swift and decisive victory over the aggressor.
The Defence Executive Officer (DXO) scheme is the non-uniformed career scheme of MINDEF that offers myriad opportunities in various job functions, such as corporate communications, cyber security, data analytics and visualisation, defence policy, finance, HR, psychology, and more. Embodying the same level of commitment towards defence, DXOs work together with their military counterparts to contribute to MINDEF/SAF's mission and ensure Singapore's security and stability. United by this common cause, our lines of defence complement each other to secure the prosperity and progress of our nation.

About your application process

This job is closing on 26 Sep 2025.

If you do not hear from us within 4 weeks of the job ad closing date, we seek your understanding that it is likely that we are not moving forward with your application for this role. We thank you for your interest and would like to assure you that this does not affect your other job applications with the Public Service. We encourage you to explore and for other roles within MINDEF or the wider Public Service.

About the School – Brighton College (Singapore)

Brighton College (Singapore) is an exciting place to work, and it is our staff who make our community a vibrant and stimulating environment.

The academic success of the Brighton College Family of Schools is due to excellent, innovative and well-planned teaching. Above all, therefore, we are looking for individuals who foster a passion for learning and who demonstrate an ability and genuine desire to develop pupils and staff to their fullest potential.

The school now has an exciting opportunity for an experienced Community Engagement Lead to join our fantastic team.

About the role

The Community Engagement Lead is responsible for providing an exceptional community and parent experience that drives retention of pupils and increased advocacy of the College. The position is the link between the school and the community where we build trust, support, and open dialogue between community members and the school. The Community Engagement Lead shares our vision & objective while providing service excellence for the community. They will provide a platform to 'delight' our school community through exceptional parent engagement, experience through efficient processes and diverse opportunities to continue to promote advocacy.

What you will be doing:

Retention and Parent Satisfaction

• Facilitate a strategic plan to help increase retention within school through greater community engagement and excellent parent satisfaction
• Drive initiatives that develop and foster relationships within our parent community and deliver the highest levels of satisfaction, ensuring excellence in the overall experience to our pupils and families.
• Engage the academic teams in retention initiatives.
• Build and maintain relationships with Parent Representatives. Provide support parent-led events and manage communication channels
• Facilitate transition from year to year and identify connection opportunities throughout the year. More specifically, focus on critical transition years from Year 1 & Year 6.
• Ownership and management of the Voice of the Parent annual survey; including roll out, analysis, outreach, follow up and Reporting to key leadership groups.
• Manage feedback and oversee internal & external parental concerns to ensure effective and long-term resolution. Receive (directly or through forwarding) and handle all queries and feedback from parents; forwards academic queries to the Academic Leadership Team and manage operational feedback.
• Initiates prompt and effective action on all feedback, questions, concerns, and suggestions, as well as conduct quality assurance follow-up; respond to inquiries regarding services and school related issues.
• Resolves challenging situations in a professional manner and accurately communicates pertinent information to support a parent satisfaction culture; escalates to appropriate party as required.
• Mediates with responsible internal and external service providers e.g. bus company, catering, CCA staff, until resolution is achieved and keep parents engaged during the process until the final outcome and/or resolution is reached.
• Work with the communications team to communicate to all parents/groups of parents any operations news/notifications. Works with the communications team to provide comprehensive support, information and introduction to parents around school systems, campus facilities and events

Withdrawals

• Processing of all withdrawals in Dynamics that have been submitted from parents and school leadership, including confirmation with families.
• Annually review the withdrawal process to ensure it is meeting parent and school needs.
• Managing the leaver's feedback and reasons for departure, and more specifically follow-ups with on-island leavers.
• Provide weekly updates on known leavers to relevant stakeholders
• Analyse and report weekly leaver data for forecast calls.
• Create an annual leaver report to be shared with BCS and Cognita stakeholders.

Community Engagement

• Works closely with our Parent Representatives to enhance community involvement.
• Sets annual strategic goals which along with the school wide strategic plan and retention and service initiatives.
• Provide onboarding support to parents once the pupil(s) begins school
• Ensure parents are supported and onboarded appropriately
• Assist with parent questions and concerns
• Seek feedback on the new joiner experience
• Implement improvement strategies based on onboarding feedback.
• Management of retention initiatives, their implementation and review for future years.

Brighton Talks- Parent Education Programme

• Drawing upon the expertise within and outside of the school, design and deliver a calendar of workshops or seminars for parents (e.g. digital safety, transition support, curriculum insights).

Events

• Key driver of year-long school events involving families- Brighton Society events, festive and cultural celebrations, Speech Days, Graduation ceremonies
• Attend all meetings and provide school wide view
• Budget management of these events
• Ownership of the calendar process for the general and events calendars.
• Implement post-event feedback to evaluate impact and continually improve future parent-facing events.

Administration

• Support management of reporting requirements to track performance against targets, communicate plans, accomplishments, progress/status, issues and concerns, risks, contingencies and potential solutions.
• Ownership of relevant community SOPs including annual review and update.

Alumni Relations Support

• Collaborate with the marketing or development team to maintain connections with alumni families and integrate them into school events and communications.

Crisis Communication Liaison

• Act as a point of contact for parents during crisis situations (e.g. Pandemic, closures), supporting the leadership team in managing clear and calm communications.

Community Impact & Outreach

• Coordinate opportunities for parent and pupil involvement in local charitable or service initiatives, supporting the school's outward-looking ethos.

Family Referral Programme Management

• Oversee any parent referral schemes, ensuring positive word-of-mouth advocacy is nurtured and recognised.

Parent Behaviour Guidance

• Lead on setting and modelling expectations for parent conduct and communication, supporting a respectful, professional partnership with the school.

Oversight of the Parent Handbook

• Ensure the Parent Handbook is accurate, up to date, and reflective of current school policies and procedures. Lead the annual review process in collaboration with relevant academic and operational teams and coordinate its distribution to all families

Who we are looking for:

• 3 to 5 years of work experience in leading a customer service role.
• Highly developed communication, interpersonal and influencing skills to motivate and work effectively with individuals and teams.
• Poised, diplomatic and highly organised, able to guide stakeholders in event planning and parent engagement
• Ability to manage multiple high priority tasks in a time sensitive and fluid environment with attention to detail and accuracy Management skills to successfully perform the planning, directing, reporting and administrative responsibilities.
• Ability to prepare informative and concise summary reports.
• Ability to work independently as well as promote and participate enthusiastically in organisational teams.
• Proficiency with various software programs to manage functions of the role.
• Awareness of commercial sensitivity and demands for confidentiality.
• Ability to manage budgets and exhibit fiscal responsibility
• Proven results and skills in executing customer experience improvement programs.
• Shared commitment to the safeguarding and promoting the welfare of children and young people.
• Bachelor's degree
• Experience in education and working with a multinational clientele is an advantage

SAFEGUARDING AND EQUAL OPPORTUNITIES

Brighton College is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. Any offer of employment will be subject to an enhanced DBS disclosure, / international Police checks, the receipt of satisfactory references, the College's pre-employment medical question, relevant original ID documentation and examination certificates. The College understands that a robust, fair and transparent recruitment and selection policy plays a central role in achieving this aim.

The College is committed to ensuring that the recruitment and selection of staff is conducted in a manner that is systematic, efficient and effective and promotes equality of opportunity.

The College reserves the right to appoint a candidate to the role in advance of any deadline date, in the event that a suitable candidate can be appointed.

Brighton College (Singapore) Pte Ltd

Applicants are required to submit their application through our Applicant Tracking System (ATS). Kindly copy-paste this link into a browser

Requirements

• Preferably Advanced / Higher / Certificate in Community & Social Services
• Minimum GCE 'O' Level or relevant certificate
• Experience in eldercare preferred
• Comfortable with working with seniors
• Will be required to work across two locations at Eunos Crescent, 4S Active Ageing Centre @ Eunos Crescent and 4S Eldercare Centre @ Eunos Crescent

Responsibilities

• Assess and meet volunteer needs through recruitment, coordination, training and retention of volunteers.
• Implement and monitor compliance to volunteer policies and processes.
• Plan, develop and implement Senior Volunteerism programme.
• Support Volunteer Leadership Programme.
• Plan and organise volunteer recognition and engagement activities.
• Assist in volunteer recruitment and engagement efforts, including developing and organising outreach events and initiatives to promote volunteerism.
• Engage internal and external stakeholders to co-ordinate volunteer initiatives and efforts.
• Review and evaluate volunteer management policies and initiatives to gather feedback for improvement.
• Source, engage and build partnerships with relevant stakeholders such as grassroots organisations, corporates, and schools.
• Communicate with relevant internal stakeholders and external partners in fulfilling community engagement projects.
• Develop and manage delivery of internal and external communication plans and strategies to support community engagement projects.
• Provide support in fundraising and donor engagement initiatives.
• Update and maintain stakeholder and volunteer database.
• Monitor budgets, expenses and funding for volunteer and community engagement initiatives.
• Provide secretariat support to staff meetings and update reports.

Work Location

• The applicant should be willing to work 5.5 days per week at Eunos Crescent.

4S Active Ageing Centre @ Eunos Crescent is a centre serves as the go-to point for seniors within Eunos Crescent and Eunos Road 2, providing a range of services including active ageing and befriending programmes to engage and improve seniors' well-being.

4S Eldercare Centre @ Eunos Crescent is a a day care centre that provides a suite of client-centric services including primary and preventive care, nursing care, rehabilitation service and personal care for frail individuals.

We regret that only shortlisted applicants will be notified.

Location: Tampines/Woodlands Care Home

Job Purpose:

• Community relations are responsible for managing all community development initiatives throughout Vanguard. This role plans, develop and implement programs to promote community awareness.

Job Responsibilities:

• Assist Community Engagement Executive (CEE) in conceptualizing communications strategies during CEE meetings and contribute ideas for internal Vanguard events
• Lead or support to build and maintain strong relationships with community partners, grassroots, schools and volunteers as well as local community leaders
• Assist CEE in drafting written materials such as contributed articles and write-ups, CEO speeches, marketing materials and reports.
• Work with departments to develop communications / marketing collaterals when needed
• Work closely with the Senior / Centre Manager to develop / strategize engagement programs for residents/clients and promote awareness of Vanguard and its mission.
• Assist CEE in developing a comprehensive outreach plan and publicity strategy for Vanguard
• Participate in the research, writing, and presentation of proposals and reports where required
• Lead and organize internal and or external events for Vanguard
• To track and report effectiveness of our outreach programmes and engagement activities

Volunteer Management:

• Work with various departments in Vanguard to manage / execute the volunteers' framework for Vanguard
• Oversight and keeping track of Vanguard's list of volunteers
• To conduct briefings to volunteers at commencement of activities
• Develop a feedback mechanism for the Volunteers who have served in Vanguard
• Attend meetings relating to volunteer activities e.g. Volunteer Committee, Public Education, NCSS meetings relating to volunteers' activities
• Plan regular Support Group meetings and Volunteer Get-Togethers, Volunteers' Appreciation functions in conjunction with various departments in Vanguard which use volunteers
• Develop relationships with the volunteers/ or their organisations so that a sustainable pipeline of volunteers is created.
• Collaborate with other social service agencies to leverage volunteers pool
• Manage regular reporting and tracking, and report metrics
• Donation management – Tracking and responding to donations received for the Home.

Job Requirements:

• A diploma in Mass Communications, or Journalism is preferred
• Have served a stint in a Charity or non-profit organisation, prior experience within the healthcare sector is preferred
• Ability to multitask and perform under pressure
• Excellent written and verbal communications skills. Proficiency in our National languages will be preferred.
• Proficient in Microsoft Office and data presentation
• Savvy in design softwares and platforms such as Canva and Piktochart
• Eye for details and meticulous in planning of events from start to the end
• Proven capability to drive strategic PR campaigns to achieve measurable results.
• Can-do positive attitude, with interest to engage the elderly
• People-centric and possess sound EQ to work with various levels within the clinical and rehab setting
• Customer service-focused attitude and approach and have a pleasant personality
• About 2 to 3 years' experience in public relations agency, events company, corporate communications environment or journalism is preferred
• Candidate must complete Covid 19 vaccination.

We regret to inform that only shortlisted candidates will be notified.

JUST GRADUATED? ORD DONE? NO EXPERIENCE? NO WORRIES

Make a real impact while building your career

What's In It For You

• Community-Focused Campaigns – Connect with people on the ground.
• Build Relationships – Represent brands and foster trust.
• Grow Your Confidence – Learn to lead conversations with ease.

Why You'll Love It Here:

• No experience? No worries – we'll train you
• Supportive crew & team-driven environment.
• Work that's social, active, and meaningful.

Weekly Pay + High Commissions

Plus:

• Professional training & skill-building.
• Quick progression into leadership roles.
• Travel campaigns for high performers.

We are seeking a skilled and dedicated Community Outreach Coordinator to join our team.

• In-charge of handling volunteers from recruitment to retention, ensuring their smooth integration into our organization.
• Adhere to volunteer policies and guidelines, maintaining a positive and inclusive environment.
• Plan, deliver, and support Senior Volunteerism programme and Volunteer Leadership Programme, fostering leadership skills and community engagement.
• Organize recognition initiatives and outreach campaigns to promote volunteerism, highlighting the value of community service.
• Support fundraising and donor engagement initiatives, building relationships with key stakeholders.
• Strengthen partnerships with internal teams and external stakeholders to align volunteer efforts, driving collective impact.
• Evaluate and refine volunteer strategies based on feedback, continuously improving our approach.
• Build and maintain collaborations with grassroots organizations, schools, and corporates, expanding our reach and influence.
• Maintain stakeholder databases and track volunteer metrics, monitoring progress and identifying areas for growth.

• Minimum GCE O Level qualification or equivalent.
• Proven experience in caring for geriatric individuals, demonstrating empathy and compassion.
• Ability to work 5.5 days a week, with flexible hours including Saturdays.