165 Community Engagement jobs in Singapore

Job Description

1) Programme Management

·    Strategize, plan, and deliver the daily/weekly/monthly calendar of activities, including social outings for seniors.

·    Ensure smooth execution of programmes including venue setup, materials preparation, and attendance tracking.

·    Design and implement programmes that benefits the seniors' to age well.

·    Coordinate with external trainers, and volunteers to deliver specialised wellness sessions.

·    Conduct regular assessments of programmes effectiveness through surveys, interviews, or collaboration with partners.

·    Maintain accurate records of participants, programme outcomes, and incident reports.

2) Stakeholders Engagement

·    Recruitment of social members (seniors)

·    Manage CWA records of social members to ensure records are up to date.

·    Liaise with community partners, corporations and volunteers to enhance programme offerings.

·    Build rapport with seniors and their families to encourage participation and feedback.

·    Stay apprised of current measures and development in community ecosystem.

·    Integrate and innovate measures to enhance ageing well amongst caregivers/ seniors.

3) Monitoring, Evaluation & Reporting

·    Prepare monthly reports and programme reviews for internal reporting and funders.

·    Collect and analyse data to refine and improve programme quality and senior satisfaction.

·    Support grant proposals and outcome reporting related to programmes and activities.

Description

Community Engagement & Case Management Officer

Responsibilities

• Handle straightforward cases such as bird sightings, noise complaints, and population feedback
• Support officers-in-charge on more complex cases (e.g. feeding incidents, crow attacks)
• Communicate with members of the public to provide information and close cases
• Draft simple reports and maintain case records

Requirements

• Strong communication and interpersonal skills
• Able to work independently and follow SOPs
• Prior experience in customer service, public engagement, or case management an advantage

Job Description & Requirements

He/She manages, coordinates and collaborates with stakeholders, including but not limited to our beneficiaries, community partners, corporate organisations and volunteers to execute our programmes. He/she is also responsible for managing communication and feedback from stakeholders.

Key Responsibilities

• Communicate and work with stakeholders to build a loving and nurturing community through Life Programmes for childhood cancer survivors and their families.

• Plan and implement beneficiary recruitment initiatives for life programmes, support groups, and community engagement activities.

• Work on outreach and engagement programmes to strengthen community connections, increase participation, and create greater impact.

• Plan, organize, and execute activities, community engagement events, and fundraising/awareness initiatives, including hosting educational webinars and outreach sessions.

-Manage pre- and post-programme tasks, including preparation, registration, stakeholder liaison, and evaluation.

• Identify and collaborate with partners to develop meaningful partnerships and collaborations.

• Work closely with the Communications team to plan, create, review, and evaluate marketing collaterals for events and programmes.

• Conduct research, gather feedback, and track attendance, engagement, and outcomes for evaluation and reporting.

• Manage budgets and project finances related to outreach and programme activities, including supporting grant applications and reporting to funders.

• Support weekend events and activities when required (time-off in-lieu provided).

Qualifications:

• Min Diploma, with relevant experience will be advantageous.
• A strong team-player with excellent people skills.
• Possesses strong organisation skills
• Possesses strong written and verbal communication skills
• A self-motivated, independent and adaptable individual.
• Savvy in IT skills

Key Responsibilities

• Curate and deliver community engagement programmes (online and offline campaigns, tenant activities, retail promotions) in collaboration with tenants, external partners, and government agencies
• Develop engaging content for communications across multiple channels (eDMs, website, social media, mobile app) to promote campaigns and events
• Manage publicity efforts across digital platforms, social media, and onsite displays to increase awareness and participation
• Build strong relationships with tenants, programme partners, and stakeholders to drive collaboration and participation in campaigns
• Pursue business opportunities with tenants to feature their thought leadership, products, and services in engagement activities
• Collate and evaluate programme performance, feedback, and budgets for continual improvement and reporting
• Support key workspace events and campaigns (e.g. milestone celebrations, corporate events)
• Assist other departments with marketing and communications efforts, including collateral and editorial support

Requirements

• Degree in Marketing, Mass Communications, or related field
• At least 2 years of relevant experience in community engagement, marketing, or event management
• Strong written and verbal communication skills
• Familiar with a wide spectrum of marketing communications activities, particularly event management and digital marketing
• Creative, dynamic, and resourceful with strong stakeholder management and networking abilities

What We Offer

• Exciting opportunity to shape tenant experiences and build vibrant communities
• Exposure to stakeholder engagement across tenants, partners, and government agencies
• Supportive and collaborative work culture

Interested applicants, please click on Apply.

We regret to inform that only shortlisted candidates will be notified.

Rae Loh Zi Rui

R

RecruitFirst Pte Ltd

EA 13C6342

• Willingness to serve the focused community
• Fun-loving, love sports and social outings to engage the community
• Some experience in mobilizing volunteers to come alongside to serve
• Able to conduct basic training or be able to mobilize volunteers to do training
• Team player, collaboration and support is key.

NLCS (Singapore) believes that each employee makes a significant contribution to our success and that contributions should not be limited by the assigned responsibilities.

Therefore, this position description is designed to outline primary duties, qualifications, and job scope, but not limit the employee, nor NLCS (Singapore), to only the work identified. It is the expectation of the school that each employee will offer his/her services wherever and whenever necessary to ensure the success of our organisation.

Our School is committed to safeguarding and promoting the welfare of children and young people. The School expects all teaching staff, non-teaching staff and volunteers to share and uphold this commitment.

Objective

To excel in customer service by overseeing and managing internal communication and parent feedback- and complaint process. The role requires a deep understanding of school activities and events to effectively communicate with parents and promote the school in the wider community.

Main Responsibilities

1. Internal Communications Strategy Management: Develop and implement a clear communications strategy to ensure effective, consistent, and timely communication with parents, alumni, and staff.

2. Alumni Management : Take responsibility for managing the school's alumni community, building engagement through accurate record-keeping, events, newsletters, and targeted outreach initiatives.

3. Weekly Newsletter Production: Lead the creation and distribution of the weekly parent newsletter, ensuring it is accurate, engaging, and reflective of school activities and ethos.

4. Parent & Alumni Publications and Initiatives: Support the production of parent-facing publications and initiatives such as school magazines, feedback forums, coffee mornings, and other engagement events.

5. Parent Portal Oversight: Manage and maintain the parent portal and community app, ensuring content is accurate and up to date. Troubleshoot technical issues, coordinate enhancements, and work with stakeholders to improve usability.

6. Reception Staff: Line-manage the reception staff, ensuring professional standards of customer service, effective front-desk coverage, and smooth day-to-day operations.

7. Parent Relations & Customer Experience: Act as a visible representative of the school at formal events and functions, actively fostering strong relationships with parents and guardians. Monitor and improve the "parent experience" across all points of contact, feeding back recommendations for improvement.

8. Feedback Management: Serve as the first point of contact for parental feedback, including compliments, concerns, and complaints. Ensure responses are professional, timely, and solutions-oriented.

9. Complaints Procedure Management: Oversee the school's parental complaints process, ensuring all complaints are recorded, tracked, investigated, and resolved in line with policy.

10. Parent Ambassador Programme: Work with the Head of Community Engagement to design, launch, and manage a parent ambassador programme that encourages testimonials, reviews, and referrals, while fostering connections between existing and prospective families.

11. Social Media Engagement: Monitor and participate in social media parenting and expatriate groups to identify opportunities where prospective families are seeking school recommendations.

12. Events & Engagement Support: Support the planning and delivery of parent- and alumni-facing events, ensuring communications and logistical arrangements enhance the overall experience.

13. Cross-Departmental Collaboration: Collaborate with internal teams (Marketing, Admissions, Partnerships) to ensure parent and alumni initiatives align with the school's broader strategic priorities.

14. Photography & Videography Oversight: Coordinate photography and videography projects, securing permissions from families and ensuring content is accessible for editorial and marketing purposes.

15. Data & Reporting: Monitor patterns in parent and alumni communication and feedback, preparing regular reports for the Head of Community Engagement and the Senior Leadership Team.

Safeguarding

Adhere to and remain informed about the school safeguarding policy, ensuring all communications and activities are compliant.

Qualifications/Skills

• Diploma and above in Mass Communications, Public Relations or Business Administration
• Preferably with 5 years of marketing and communications experience in direct marketing, digital campaigns and running multi-media campaigns.
• Meticulous, resourceful and with a strong sense of initiative.
• Ability to manage multiple projects simultaneously in a fast-paced environment

1.    Planning and execution of community activities and events such as exhibitions, conferences, roadshows, multidisciplinary forums, fundraising events and anniversary/commemorative day celebrations.

2.    Manage, liaise and maintain partnerships with stakeholders and vendors to ensure timelines, standards and compliance.

3.    Manage the deployment and briefing of volunteers for community events and outreach.

4.    Work with communications and fund raising colleagues to develop marketing materials for online and offline dissemination, promoting events and generate publicity.

5.    Source for quotations/tender procurement and vendor management.

6.    Develop good relationships and communication channels with partners and members of the public by providing timely information and services.

7.    Ensure management of confidential information with proper files and records of all activities and participants and maintain contact databases.

8.    Participate in committees or work groups when required.

9.    Attend and support internal and external meetings, including minutes taking when required.

10.  Perform any other duties that may be assigned by the supervisor and/or Executive Director from time to time.

Location: Woodlands/ Tampines Care Home

Job Purpose:

• Community relations are responsible for managing all community development initiatives throughout Vanguard. This role plans, develop and implement programs to promote community awareness.

Job Responsibilities:

• Assist Community Engagement Executive (CEE) in conceptualizing communications strategies during CEE meetings and contribute ideas for internal Vanguard events
• Lead or support to build and maintain strong relationships with community partners, grassroots, schools and volunteers as well as local community leaders
• Assist CEE in drafting written materials such as contributed articles and write-ups, CEO speeches, marketing materials and reports.
• Work with departments to develop communications / marketing collaterals when needed
• Work closely with the Senior / Centre Manager to develop / strategize engagement programs for residents/clients and promote awareness of Vanguard and its mission.
• Assist CEE in developing a comprehensive outreach plan and publicity strategy for Vanguard
• Participate in the research, writing, and presentation of proposals and reports where required
• Lead and organize internal and or external events for Vanguard
• To track and report effectiveness of our outreach programmes and engagement activities

Volunteer Management:

• Work with various departments in Vanguard to manage / execute the volunteers' framework for Vanguard
• Oversight and keeping track of Vanguard's list of volunteers
• To conduct briefings to volunteers at commencement of activities
• Develop a feedback mechanism for the Volunteers who have served in Vanguard
• Attend meetings relating to volunteer activities e.g. Volunteer Committee, Public Education, NCSS meetings relating to volunteers' activities
• Plan regular Support Group meetings and Volunteer Get-Togethers, Volunteers' Appreciation functions in conjunction with various departments in Vanguard which use volunteers
• Develop relationships with the volunteers/ or their organisations so that a sustainable pipeline of volunteers is created.
• Collaborate with other social service agencies to leverage volunteers pool
• Manage regular reporting and tracking, and report metrics
• Donation management – Tracking and responding to donations received for the Home.

Job Requirements:

• A diploma in Mass Communications, or Journalism is preferred
• Have served a stint in a Charity or non-profit organisation, prior experience within the healthcare sector is preferred
• Ability to multitask and perform under pressure
• Excellent written and verbal communications skills. Proficiency in our National languages will be preferred.
• Proficient in Microsoft Office and data presentation
• Savvy in design softwares and platforms such as Canva and Piktochart
• Eye for details and meticulous in planning of events from start to the end
• Proven capability to drive strategic campaigns to achieve measurable results.
• Can-do positive attitude, with interest to engage the elderly
• People-centric and possess sound EQ to work with various levels within the clinical and rehab setting
• Customer service-focused attitude and approach and have a pleasant personality
• About 2 to 3 years' experience in public relations agency, events company, corporate communications environment or journalism is preferred
• Candidate must complete Covid 19 vaccination.

We regret to inform that only shortlisted candidates will be notified.

MINDEF

Permanent

Closing on 26 Sep 2025

What the role is

You plan and implement stakeholder engagement for Total Defence, National Education and Support for Defence, to enhance Singaporeans' commitment to defence and commitment to Singapore.

What you will be working on

• Conceptualise engagement approaches and creative concepts
• Develop and implement effective community engagement plans
• Monitor the progress and associated publicity efforts
• Collaborate with various stakeholders, public agencies and community partners
• Manage and evaluate the effectiveness of engagement programmes for external stakeholders such as pre-enlistees, National Cadet Corp/uniformed groups, educators, civil servants and grassroots leaders
  Challenge(s)
• Developing informed strategies and methods to engage target audiences amidst the constantly evolving social landscape and needs so that they continue to be advocates for the security and success of Singapore

What we are looking for

• Education in Mass Communication, Arts or Social Sciences
• At least 1 year of experience in public relations, marketing or events management is preferred
• Good command of spoken and written English
• Strong interpersonal abilities
• Good organisational skills
• Attention to detail
• Multi-tasking capabilities
• Creative mindset
  (Applicants with no experience may .)
  Appointment will be commensurate with your experience.
  Only shortlisted candidates will be notified.

About MINDEF

The mission of MINDEF and the Singapore Armed Forces is to enhance Singapore's peace and security through deterrence and diplomacy, and should these fail, to secure a swift and decisive victory over the aggressor.
The Defence Executive Officer (DXO) scheme is the non-uniformed career scheme of MINDEF that offers myriad opportunities in various job functions, such as corporate communications, cyber security, data analytics and visualisation, defence policy, finance, HR, psychology, and more. Embodying the same level of commitment towards defence, DXOs work together with their military counterparts to contribute to MINDEF/SAF's mission and ensure Singapore's security and stability. United by this common cause, our lines of defence complement each other to secure the prosperity and progress of our nation.

About your application process

This job is closing on 26 Sep 2025.

If you do not hear from us within 4 weeks of the job ad closing date, we seek your understanding that it is likely that we are not moving forward with your application for this role. We thank you for your interest and would like to assure you that this does not affect your other job applications with the Public Service. We encourage you to explore and for other roles within MINDEF or the wider Public Service.