821 Commercial Operations jobs in Singapore

About No deviation

At No deviation, we are dedicated to delivering patient-centric solutions that revolutionize the pharmaceutical landscape. As a dynamic expert in engineering consultancy, Commissioning Qualification Validation (CQV), and Quality, Compliance, and Regulatory services, we are looking for individuals who are excited to contribute to impactful projects and drive innovation.

We believe that great things happen when Empathy, Integrity, and Transparency guide our actions. That's why we foster a culture of collaboration, inclusion, and continuous development empowering our team members to grow personally and professionally.

Position Overview

The Commercial Operations Specialist plays a key role in delivering outstanding customer service and ensuring high levels of customer satisfaction. This position provides prompt, professional, and accurate support to clients, the sales team, and other stakeholders, addressing inquiries and resolving issues efficiently.

Key Responsibilities

• Maintain a positive, approachable, and professional demeanor when interacting with stakeholders, fostering strong relationships.
• Coordinate with colleagues to establish and follow a daily/weekly work schedule that aligns with business priorities.
• Collaborate with management to implement and support customer satisfaction initiatives.
• Ensure timely and efficient processing of customer order releases.
• Assist in investigating complaints and credit requests, verifying product/lot purchase claims, and ensuring compliance with all applicable requirements.
• Coordinate shipments with shipping agents and intercompany teams.
• Serve as the primary escalation point for product returns and customer credit requests.
• Manage order inbox assignments, process orders received through electronic and manual methods, handle credits and debits, inbound calls, replacements, returns, complaints, and complex product orders.
• Review and edit orders for accuracy, ensuring timely delivery and appropriate follow-ups.
• Attach necessary documentation to orders within all systems.
• Process activities in compliance with established Customer Service Procedures, SOPs, and SDS requirements to maintain ISO 9001 certification.
• Document all customer interactions in SAP/SFDC to ensure accurate and consistent responses.
• Verify pricing by reviewing Purchase Orders and liaising with the Pricing and Contracts Team when necessary.
• Assist in collecting distributor sell-out and inventory data for analysis.
• Provide administrative support to maintain efficient office operations.
• Offer additional support in sales, invoicing, and supply chain functions as needed.
• Perform other duties as assigned.

Required Qualifications

• Bachelors degree in Business Administration
• 2 to 3 years experience in a customer contact/service center environment.
• Experience with SAP functions is preferred (Entry Level to 04 years experience).
• Excellent communication and interpersonal skills for effective interaction with staff and customers.
• Ability to multitask and handle disputes or emergencies with composure.
• Strong result and customer service orientation.
• Proficiency in MS Office and SAP.

Why join us?

• Generous Leave Policy
• Comprehensive Health & Wellness Coverage: Receive robust medical and dental coverage to support your health needs.
• Professional Development Opportunities: Access continuous learning programs and resources for career growth within the company.
• Inclusive Culture: Work in an environment where innovation, collaboration, and diverse perspectives are encouraged and celebrated.
• Shape the Future: Make a real difference in the pharmaceutical industry while advancing your career.

How to apply

Are you ready to play a key role in shaping the future of pharmaceutical solutions? If you're passionate about making an impact, we want you on our team

Please submit your resume, outlining your qualifications and experience relevant to the role, here.

Before you apply to a job, select your language preference from the options available at the top right of this page.

Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description:

Marken, UPS Healthcare Precision Logistics (formerly Marken, MNX & Polar Speed), the clinical and advanced therapy subsidiary of UPS Healthcare, unites expertise across healthcare and complex secure logistics to drive the success of our clients through innovation.

Career Description:

The Commercial Operations Analyst will report to the VP of Commercial Operations in the region to support the frontline sales team. As a Commercial Operations Manager, your responsibilities would include data analysis, reporting, market research, competitive analysis, planning, preparing presentations and sales process optimization. Ideal candidates will have Sales Operations experience, excellent communication skills, and the ability to work in a dynamic and fast-paced environment.

Responsibilities:

• Implementing and executing salesforce reporting processes including developing reports, dashboards, and analytics around sales forecasting, pipeline and key performance metrics to drive company goals.

• Organizing sales data to support the teams in accurately reporting on sales forecasts, trends, opportunities, wins / losses, and competitive activities in the market.

• Coordinate and support weekly and monthly sales updates for executive reporting and input for quarterly business reviews.

• Apply data analysis and data visualization to tell the story behind the numbers.

• Support the development of sales operations strategy and initiatives, understand priorities, and execute.

• Support the development of presentations.

• Ability to understand, create, and deliver top-quality, audience-appropriate communication.

• Assist the Commercial Operations leaders in understanding process bottlenecks and inconsistencies to implement processes backed by data to improve the sales team's performance.

• Identify, plan, and execute physical events, virtual events, and webinars as appropriate for the countries and region. Develop event and speaker materials in tandem with the Marketing team.

• Develop, implement, and manage a variety of marketing campaigns that promote the products and services of our company within the countries and regions you are supporting.

• Manage the expense and budget of campaigns.

• Assist with on-boarding of new sales representatives.

• Assist in ad-hoc reporting and presentations, including business reviews and management presentations.

Skills:

• Proficiency in SalesForce, Microsoft Excel, PowerPoint, and other Microsoft Office Applications.

• Strong analytical skills with attention to detail.

• Ability to work independently, within teams, and cross-functionally with excellent communication skills (written, verbal, presentation).

• BA/BS degree in a technical or business-oriented field.

• 3-5 years of strong analytical and problem-solving experience working in sales operations, business analyst role, or process improvement.

• Comfortable working across time-zones and communicating with different cultures across the globe.

Employee Type:

Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

Other Criteria:

UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.

Basic Qualifications:

Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.

Job Overview

The successful candidate will be responsible for overseeing commercial operational matters, leading a team, and driving project success. Key responsibilities include:

• Evaluating contract proposals, negotiating cost/scope, and making recommendations for award.
• Providing contractual advice, resolving issues, and certifying progress claims.
• Liaising with stakeholders, including clients, consultants, and subcontractors/suppliers.

Key Skills and Qualifications

To excel in this role, the ideal candidate will possess:

• A recognized degree in Quantity Surveying, Construction Management, Civil Engineering, or a related field.
• Proficiency in industry-standard contracts and practices, such as REDAS, SIA, and PSSCOC.
• No less than 12 years of experience, with at least 5 years as a Main Contractor.
• Prior experience in residential, commercial, and/or institutional projects is highly desirable.

About This Opportunity

This position offers an exciting chance to join a dynamic team and contribute to high-profile projects. The ideal candidate will be a strategic thinker, a strong communicator, and a dedicated professional with a passion for delivering results.

• Lead the development and implementation of the APAC business operations framework
• Build scalable operational systems to support platform growth and enhance user conversion across core markets
• Develop localized user acquisition and retention strategies tailored to specific APAC countries
• Understand trader behavior and collaborate with User Growth Team and Global Marketing Teams to design effective incentive programs, campaigns, and improve the overall trading experience
• Work closely with IT and Product Teams to iterate and enhance core platform functions such as user onboard, deposit and withdrawal flows, and order execution
• Build and manage a comprehensive operational metrics and performance indicator system
• Conduct deep-dive analysis into user behavior, churn points, and transaction patterns to inform strategy
• Leverage BI tools and data platforms to support operational decisions and improve growth efficiency
• Collaborate with global and regional marketing teams to enhance brand visibility and market expansion efforts
• Co-plan and execute localized marketing initiatives including online trading competitions, offline events (e.g. seminars), and co-branded promotional campaigns
• Ensure alignment between operations, user growth, and brand strategies

• Bachelor's degree in Business, Economics, Marketing, or a related field; advanced degree is a plus
• 6-9 years of experience in business operations, product operations, or user growth, preferably in fintech, or trading platform environment
• Prefer experience in channel operations and ecosystem management (such as agents, KOLs, etc.)
• Proven ability to lead cross-functional initiatives and work with stakeholders across marketing, product, IT, and data teams
• Data-savvy, with hands-on experience using BI tools and data platforms
• Strategic thinker with strong problem-solving and execution skills
• Excellent communication and collaboration skills
• Proficiency in Mandarin Chinese (spoken and written) to liaise with stakeholders from Mainland China and Taiwan

We are seeking an experienced leader to manage commercial operations and drive business growth.

• Lead teams in commercial operations, ensuring effective project delivery and successful business outcomes.
• Oversee contract administration, negotiating terms and resolving disputes with professionalism and expertise.
• Maintain a keen eye on budget control and cash flow stability, enabling the organization to make informed financial decisions.

Key Responsibilities:

• Develop and implement strategies to meet business objectives and expand market share.
• Ensure timely payment and maintain strong relationships with clients and stakeholders.
• Assess and certify project progress and variation claims, payments including settlement of final accounts.

Requirements:

• Recognized degree in Quantity Surveying, Construction Management, Civil Engineering or related field.
• Proficiency in industry contractual practices and standard forms (REDAS, SIA & PSSCOC).
• At least 12 years' experience, with 5 years' main contractor experience.
• Preferred experience in residential, commercial, and institutional projects.

Additional Information:

• Strong communication and interpersonal skills are essential for success in this role.
• The ability to work effectively in a team environment is vital.

Responsibilities:

• Lead the development and implementation of the APAC business operations framework
• Build scalable operational systems to support platform growth and enhance user conversion across core markets
• Develop localized user acquisition and retention strategies tailored to specific APAC countries
• Understand trader behavior and collaborate with User Growth Team and Global Marketing Teams to design effective incentive programs, campaigns, and improve the overall trading experience
• Work closely with IT and Product Teams to iterate and enhance core platform functions such as user onboard, deposit and withdrawal flows, and order execution
• Build and manage a comprehensive operational metrics and performance indicator system
• Conduct deep-dive analysis into user behavior, churn points, and transaction patterns to inform strategy
• Leverage BI tools and data platforms to support operational decisions and improve growth efficiency
• Collaborate with global and regional marketing teams to enhance brand visibility and market expansion efforts
• Co-plan and execute localized marketing initiatives including online trading competitions, offline events (e.g. seminars), and co-branded promotional campaigns
• Ensure alignment between operations, user growth, and brand strategies

Job Requirements

• Bachelor's degree in Business, Economics, Marketing, or a related field; advanced degree is a plus
• 6–9 years of experience in business operations, product operations, or user growth, preferably in fintech, or trading platform environment
• Prefer experience in channel operations and ecosystem management (such as agents, KOLs, etc.)
• Proven ability to lead cross-functional initiatives and work with stakeholders across marketing, product, IT, and data teams
• Data-savvy, with hands-on experience using BI tools and data platforms
• Strategic thinker with strong problem-solving and execution skills
• Excellent communication and collaboration skills
• Proficiency in Mandarin Chinese (spoken and written) to liaise with stakeholders from Mainland China and Taiwan

Key Responsibilities

• Prepare invoices for various charter arrangements.
• Liaise with Finance to track receipt of payments in a timely manner.
• Prepare, reconcile, and settle Post-Fixture Hire Statements (PFHS), Freight Hire Statements (FHS), and balance freight with vessel owners and charterers.
• Ensure records are maintained and assist in the preparation of weekly and monthly financial reports.
• Liaise with port agents to collect and verify Port Disbursement Accounts (PDA).
• Review and approve final PDAs, ensuring accuracy and compliance.
• Arrange pre-funding and settlement of PDA payments.
• Calculate and settle demurrage and despatch in line with contract terms.

• Degree in Maritime Studies, Shipping, Business, Finance, or related discipline.
• 1–3 years of experience in shipping, chartering, or commercial operations preferred.
• Basic knowledge of shipping contracts and port operations.
• Proficient in Microsoft Excel; experience with IMOS or Danaos is a plus.
• Strong attention to detail and numerical accuracy.
• Excellent communication and coordination skills.

• Cultivate relationships with key stakeholders to support the organization's objectives.
• Analyze data to inform decision-making processes and drive business growth.
• Assist with event management, hospitality services, and partnership initiatives.
• Support stakeholder engagement, event planning, and partnership development.
• Prepare reports, presentations, and agreements to facilitate business partnerships.

• A strong foundation in events, hospitality, and business management principles is preferred.
• The ability to work independently and as part of a collaborative team in a fast-paced environment.
• Excellent interpersonal and communication skills.

Commercial Operations Manager Job

As a Commercial Operations Manager, you will play a key role in ensuring the successful delivery of our projects. Your primary responsibility will be to manage and execute commercial operations within the construction/marine industry.

Key Responsibilities:

• Develop and maintain strong relationships with clients and subcontractors.
• Manage RFQs, tenders, purchase orders, and subcontractor engagement processes.
• Prepare, review, and submit quotations, proposals, and contract documents.
• Coordinate with cross-functional teams to ensure smooth project execution.
• Resolve complaints and disputes through effective negotiation and conflict resolution skills.
• Maintain accurate commercial data and records.
• Perform other duties as assigned by the Commercial Manager.
,