188 Commercial Operations jobs in Singapore

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Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description:

Marken, UPS Healthcare Precision Logistics (formerly Marken, MNX & Polar Speed), the clinical and advanced therapy subsidiary of UPS Healthcare, unites expertise across healthcare and complex secure logistics to drive the success of our clients through innovation.

Career Description:

The Commercial Operations Analyst will report to the VP of Commercial Operations in the region to support the frontline sales team. As a Commercial Operations Manager, your responsibilities would include data analysis, reporting, market research, competitive analysis, planning, preparing presentations and sales process optimization. Ideal candidates will have Sales Operations experience, excellent communication skills, and the ability to work in a dynamic and fast-paced environment.

Responsibilities:

• Implementing and executing salesforce reporting processes including developing reports, dashboards, and analytics around sales forecasting, pipeline and key performance metrics to drive company goals.

• Organizing sales data to support the teams in accurately reporting on sales forecasts, trends, opportunities, wins / losses, and competitive activities in the market.

• Coordinate and support weekly and monthly sales updates for executive reporting and input for quarterly business reviews.

• Apply data analysis and data visualization to tell the story behind the numbers.

• Support the development of sales operations strategy and initiatives, understand priorities, and execute.

• Support the development of presentations.

• Ability to understand, create, and deliver top-quality, audience-appropriate communication.

• Assist the Commercial Operations leaders in understanding process bottlenecks and inconsistencies to implement processes backed by data to improve the sales team's performance.

• Identify, plan, and execute physical events, virtual events, and webinars as appropriate for the countries and region. Develop event and speaker materials in tandem with the Marketing team.

• Develop, implement, and manage a variety of marketing campaigns that promote the products and services of our company within the countries and regions you are supporting.

• Manage the expense and budget of campaigns.

• Assist with on-boarding of new sales representatives.

• Assist in ad-hoc reporting and presentations, including business reviews and management presentations.

Skills:

• Proficiency in SalesForce, Microsoft Excel, PowerPoint, and other Microsoft Office Applications.

• Strong analytical skills with attention to detail.

• Ability to work independently, within teams, and cross-functionally with excellent communication skills (written, verbal, presentation).

• BA/BS degree in a technical or business-oriented field.

• 3-5 years of strong analytical and problem-solving experience working in sales operations, business analyst role, or process improvement.

• Comfortable working across time-zones and communicating with different cultures across the globe.

Employee Type:

Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

Other Criteria:

UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.

Basic Qualifications:

Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.

Responsibilities

Operations

• Manage and oversee regional operations to deliver Annual Sales Plans and achieve profitability targets.

• Ensure daily operations align with brand standards and operational excellence.

• Monitor, analyze, and report on key business metrics including sales, inventory, KPIs, and strategic initiatives.

• Maintain and enhance the client database to ensure accuracy and support growth strategies.

• Partner with Marketing and Visual Merchandising teams to execute activations and CRM initiatives effectively.

Commercial Support

• Manage commercial documentation including agreements, terms & conditions and performance summaries.

• Prepare business reports and presentations to support strategic commercial decisions.

• Handle administrative processes such as purchase order creation, invoice tracking, and cost control.

• Collaborate cross-functionally with Merchandising, Logistics, and Marketing to ensure end-to-end operational execution.

Requirements

• Bachelor's degree in Business, Marketing, or a related field.

• 2–4 years of experience in retail, commercial, or franchise operations (preferably in fashion or luxury).

• Strong analytical, coordination, and communication skills.

• Proficient in Excel and PowerPoint; experience with SAP or retail systems is a plus.

• Fluent in English; proficiency in an additional Asian language is an advantage.

Responsibilities

Operations

· Manage and oversee regional operations to deliver Annual Sales Plans and achieve profitability targets.

· Ensure daily operations align with brand standards and operational excellence.

· Monitor, analyze, and report on key business metrics including sales, inventory, KPIs, and strategic initiatives.

· Maintain and enhance the client database to ensure accuracy and support growth strategies.

· Partner with Marketing and Visual Merchandising teams to execute activations and CRM initiatives effectively.

Commercial Support

· Manage commercial documentation including agreements, terms & conditions and performance summaries.

· Prepare business reports and presentations to support strategic commercial decisions.

· Handle administrative processes such as purchase order creation, invoice tracking, and cost control.

· Collaborate cross-functionally with Merchandising, Logistics, and Marketing to ensure end-to-end operational execution.

Requirements

· Bachelor's degree in Business, Marketing, or a related field.

· 2–4 years of experience in retail, commercial, or franchise operations (preferably in fashion or luxury).

· Strong analytical, coordination, and communication skills.

· Proficient in Excel and PowerPoint; experience with SAP or retail systems is a plus.

· Fluent in English; proficiency in an additional Asian language is an advantage.

Commercial Operations Associate, Singapore

Requisition ID: 48777

Business Unit: Fitch Solutions

Category: Operations

Location:Singapore, SG

Date Posted: Sep 29, 2025

Fitch Solutions is a leading provider of insights, data and analytics. It informs investment strategies, strengthens risk management capabilities and helps identify strategic opportunities. Its analysts, lawyers, journalists and economists offer in-depth views on credit markets/risk and individual credits, ESG, developed and emerging markets, and industry sectors. Fitch Solutions is part of Fitch Group, a global leader in financial information services with operations in over 30 countries. Fitch Group is owned by Hearst.

Step into a role on the Fitch Solutions Commercial Team, where your talent for fostering client relationships meets unparalleled opportunities for professional development and visibility in the financial market intelligence space. Joining us means immersing yourself in a dynamic, fast-paced environment, supported by the strong foundation of a leading financial services group. Our diverse portfolio of powerful brands and products showcases our commitment to collaboration and innovation, proving that we are stronger together. With numerous opportunities for growth and a culture that celebrates every success, the Fitch Solutions Commercial Team is where your career can thrive and you can make a meaningful impact.

Want to learn more about a career on our commercial team? Visit our careers page:

Fitch Solutions is currently seeking a Commercial Operations Associate based out of our Singapore office. The role sits in the client administration team, and the primary function of the team is to work with the Sales and Client Services organizations in the set up and ongoing administration of clients' access to the Fitch Solutions product suite.

The role will report into the Client Administration Team Manager who is based in London.

How You'll Make an Impact:

The successful candidate will provide a highly responsive service to our internal clients with accuracy and efficiency underpinning everything we do

• Configure a client's services based on our entitlement system and their contracted products
• Manage updates and renewals of a client's entitlements ensuring requested changes are in line with the contracted entitlements
• Remove entitlements and service access on cancellation of services
• Ensure that entitled services match contracted services through system reconciliation and exception resolution
• Take part in internal projects (Reporting, metrics, audits etc.) as required
• Providing new users with their login details in a timely manner

You May be a Good Fit if:

• 2+ years' experience in an administrative role.
• Experience in an office/professional work environment.
• Strong written and verbal communication skills.

What Would Make You Stand Out:

• Self-starter who works well independently and across multi‑region teams.
• Quick learner with excellent attention to detail.
• Highly motivated, flexible, proactive, and adaptable to change.
• Excellent organizational and time management skills; able to prioritize under tight deadlines.

Why Choose Fitch:

• Hybrid Work Environment: 3 days a week in office required

• A Culture of Learning & Mobility: Dedicated trainings, leadership development and mentorship programs designed to ensure that your time at Fitch will be a continuous learning opportunity

• Promoting Health & Wellness: Comprehensive healthcare offerings that prioritize a healthy body & mind
• Supportive Parenting Policies: Family-first policies, including a generous global parental leave plan, designed to help you balance career and family life effectively
• Dedication to Giving Back: Paid volunteer days and support for community engagement initiatives

For more information please visit our websites

Fitch is committed to providing global securities markets with objective, timely, independent and forward-looking credit opinions. To protect Fitch's credibility and reputation, our employees must take every precaution to avoid conflicts of interests or any appearance of a conflict of interest.

Fitch is proud to be an Equal Opportunity and Affirmative Action Employer. We evaluatequalified applicants without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, disability, protected veteran status, and other statuses protected by law.

Summary:

Our client is a global healthcare company with a century-long legacy in delivering innovative medical solutions, empowering people to live healthier lives through advanced technologies, strategic partnerships, and the dedication of thousands of employees worldwide.

Role and Responsibilities:

As the Commercial Operations Lead for Asia, you'll drive business operations by optimising sales processes, customer relationship management, data analytics, and dashboard reporting. You'll partner with Asia commercial leaders and in-country teams to set priorities and provide tools for implementation.

Your focus will be on four key pillars: Salesforce effectiveness, operational excellence, business analysis and reporting, go-to-market modeling, and contract management. Additionally, you'll support commercial operations in Korea.

Salesforce Effectiveness

• Work with in-country commercial leaders to drive salesforce effectiveness, including sales rep territory plan, call plan, call frequency, talk tracks, and document these and track accordingly

• Propose and manage Asia's sales incentive plan governance and process including KPI setting, documentation, tracking and harmonization within Asia, and international region wherever feasible

• Asia champion for SFDC to drive adoption and work with global/international on system improvements and customization. Ensure effective use of SFDC system and other tools to support sales and marketing activities

Business analyses and reporting

• Define, establish and monitor KPIs to assess sales team performance

• Provide regular reports and insights to senior leadership and country commercial leaders on market trends, region performance and gap analyses

• Develop business models and scenario analysis for new business opportunities or variations to existing business models (eg., GTM model)

Operational Excellence

• Analyse and define sales processes to enhance efficiency.

• Work with countries, external vendors and functional leaders to evaluate current Quote – To - Cash processes and streamline processes to improve efficiencies and customer experience

• Collaborate with SCM team to drive smooth S&OP process with countries and global

• Implement standardized procedures and best practices across the region's commercial organisations

• Lead and work with IT on sales operational system improvements and implementation

Go To Market Strategy

• Evaluate and optimize GTM model in Asia countries in partnership with local commercial leaders, with objective to improve profitability and simplify operations

• Work with relevant functional leaders to develop and implement system to manage contracts

• Analyse and develop pricing strategies, discount structures, and contract negotiation guidelines to maximise profitability while maintaining customer satisfaction

Training and Development

• Develop and deploy sales enablement tools, including training programs and sales playbooks, to enhance the capabilities of the sales teams in Asia

• Foster a culture of continuous improvement by promoting ongoing learning and development

Requirements:

• Bachelor's or master's degree in business, Marketing or related field.

• 10 + years' experience in commercial operations or commercial excellence.

• Strategic thinking with the ability to translate business objectives into actionable commercial excellence initiatives.

• Excellent analytical skills with proficiency in analysing complex data, identifying trends and actionable insights.

• Strong project management skills, with the ability to lead and execute multiple projects simultaneously within a matrix organisation.

• In depth knowledge of Microsoft Office applications and Business Analytics tools such as Microsoft Excel, Powerpoint, Power BI, SFDC etc.

• Good communication and presentation skills.

• Healthcare or Medtech experience in a regional capacity will be an advantage

Specialization

:Sales / Business Development

Type of Employment

:Permanent

Minimum Experience

:Fresher

Work Location

:Singapore

Job Overview:

The Head of Commercial and Operations will be responsible for overseeing the strategic management of the finance, commercial, operations, human resources (HR), and quantity surveying (QS) functions. This leadership role plays a key part in driving business growth, operational efficiency, and organizational sustainability. The role requires significant collaboration across regions, particularly with senior leadership teams in China, and involves frequent travel to China and other Asia countries.

The ideal candidate will possess deep expertise in finance, commercial strategy, and operations management, with a strong engineering background to facilitate cross-functional alignment. The ability to communicate fluently in both English and Mandarin Chinese is essential for effective communication with internal teams in China and external stakeholders.

Key Responsibilities:

1. Strategic Leadership:

2. Develop and execute commercial and operational strategies to enhance business growth, profitability, and operational efficiency.

3. Lead cross-functional teams across the finance, commercial, HR, operations, and QS departments, ensuring alignment with the overall company objectives.
4. Provide leadership on the integration of China-based operations with regional teams (e.g., Singapore, Malaysia), ensuring consistent strategies and cohesive execution.
5. Foster a high-performance culture by setting clear objectives, ensuring accountability, and promoting collaboration across all functions.

6. Regularly report on strategic initiatives, performance metrics, and key outcomes to the executive team in China.

7. Finance Management & Strategy:

8. Oversee the financial management of the organization, ensuring robust financial planning, budgeting, forecasting, and reporting.

9. Ensure compliance with China's financial regulations and international accounting standards.
10. Manage financial risks and opportunities, providing the company's leadership with actionable insights on market conditions, cost control, and investment decisions.
11. Develop financial models and business cases to support strategic growth initiatives.

12. Report financial performance regularly to China-based senior management, providing insights into business performance, cash flow, and financial health.

13. Commercial Strategy:

14. Develop and drive strategies for business development, identifying opportunities for growth in both new markets and existing sectors.

15. Negotiate high-value contracts, manage client relationships, and ensure that commercial terms align with organizational objectives.
16. Collaborate with the engineering and project teams to align commercial activities with technical capabilities, ensuring delivery meets client expectations.
17. Oversee market analysis, pricing strategies, and competitor intelligence, ensuring the company remains competitive.

18. Regularly engage with China-based teams to review commercial strategies and ensure alignment with broader corporate goals.

19. QS Management:

20. Lead the Quantity Surveying (QS) function, ensuring accurate cost estimation, procurement processes, and contract management for large-scale projects.

21. Ensure continuous alignment with China-based operations, adapting to local needs while maintaining global standards.

22. Human Resources (HR) & Talent Development:

23. Oversee the HR function, focusing on recruitment, talent retention, training, and leadership development to ensure the company has the necessary human capital to meet its strategic goals.

24. Develop and implement HR policies and practices aligned with the company's culture and values, ensuring compliance with local labor laws and regulations.
25. Promote an inclusive work culture and ensure the well-being and engagement of employees across all regions.
26. Collaborate with HR teams in China to ensure alignment on talent strategies, particularly for cross-regional leadership and development programs.

Qualifications:

• Master's degree in Engineering (preferably Civil, Mechanical, Electrical, or a related field).
• 10+ years of experience in commercial or operational leadership roles, with at least 5 years in senior management.
• Demonstrated experience in managing multi-disciplinary teams, including finance, HR, operations, and technical functions.
• Fluent in both English and Mandarin Chinese (spoken and written), as the role requires frequent communication with teams and leadership in China.
• Strong understanding of China's business regulations and financial reporting standards.
• Proven track record of driving strategic business growth, profitability, and operational efficiency.
• In-depth knowledge of engineering processes, project management, and quality control practices.
• Extensive experience in budgeting, cost estimation, and financial management in an engineering or construction context.
• Familiarity with relevant industry regulations, standards, and best practices.
• Experience working in renewable energy is highly preferred.

Skills & Competencies:

• Strong engineering acumen with the ability to manage both technical and commercial teams.
• Leadership and team development, with the ability to inspire and mentor diverse teams.
• Excellent problem-solving and analytical skills, with a strategic mindset.
• Exceptional communication and negotiation abilities, with the capacity to engage with senior leadership and external stakeholders.
• Proven experience in change management, process optimization, and continuous improvement.
• Ability to thrive in high-pressure situations and complex environments.
• Project management expertise with a focus on delivering projects on time and within budget.
• Willingness to travel frequently (primarily to China), with flexibility to meet business needs in international locations.

Job summary:

The Sales operations will need to ensure efficient execution of sales operations by supporting pricing activities, managing Bills of Materials (BOM) data, and coordinating across internal teams. This role plays a key part in supporting the business development team in handling RFQs, tracking costs, and maintaining accurate commercial documentation. The Sales Administrator contributes to the achievement of organizational goals while upholding high standards of accuracy, responsiveness, and process efficiency.

Duties/ Responsibilities:

• Calculate and consolidate CKD BOM pricing based on sourcing inputs, ensuring accuracy and version control
• Maintain and update cost databases, BOM structures, and pricing records for awarded and active programs
• Track cost element changes, currency fluctuations, and material pricing trends for commercial analysis
• Assist in consolidating and tracking sales forecast data provided by the business development team for reporting and planning purposes
• Support the RFQ process by consolidating BOM cost data, preparing pricing sheets, and maintaining version control for internal use
• Coordinate with finance and program teams to support NRE and tooling payment requests, including tracking status and maintaining records
• Maintain organized commercial documentation for internal reviews and audits
• Collaborate with internal teams such as engineering, finance, and supply chain to support sales activities
• Assist in improving and standardizing sales processes, templates, and data tracking tools
  Perform additional administrative and commercial support tasks as required

Requirements:

• Diploma or Degree in Business, Engineering, or a related discipline
• Minimum 2 years of experience in sales support, pricing, or commercial administration (automotive or electronics industry is preferred)
• Proficiency in Microsoft Excel (e.g., formulas, pivot tables); SAP or ERP system experience is an advantage
• Strong attention to detail and high data accuracy
• Good communication and coordination skills across departments
• Self-driven, organized, and able to manage multiple tasks independently