951 Commercial Operations jobs in Singapore

About No deviation

At No deviation, we are dedicated to delivering patient-centric solutions that revolutionize the pharmaceutical landscape. As a dynamic expert in engineering consultancy, Commissioning Qualification Validation (CQV), and Quality, Compliance, and Regulatory services, we are looking for individuals who are excited to contribute to impactful projects and drive innovation.

We believe that great things happen when Empathy, Integrity, and Transparency guide our actions. That's why we foster a culture of collaboration, inclusion, and continuous development empowering our team members to grow personally and professionally.

Position Overview

The Commercial Operations Specialist plays a key role in delivering outstanding customer service and ensuring high levels of customer satisfaction. This position provides prompt, professional, and accurate support to clients, the sales team, and other stakeholders, addressing inquiries and resolving issues efficiently.

Key Responsibilities

• Maintain a positive, approachable, and professional demeanor when interacting with stakeholders, fostering strong relationships.
• Coordinate with colleagues to establish and follow a daily/weekly work schedule that aligns with business priorities.
• Collaborate with management to implement and support customer satisfaction initiatives.
• Ensure timely and efficient processing of customer order releases.
• Assist in investigating complaints and credit requests, verifying product/lot purchase claims, and ensuring compliance with all applicable requirements.
• Coordinate shipments with shipping agents and intercompany teams.
• Serve as the primary escalation point for product returns and customer credit requests.
• Manage order inbox assignments, process orders received through electronic and manual methods, handle credits and debits, inbound calls, replacements, returns, complaints, and complex product orders.
• Review and edit orders for accuracy, ensuring timely delivery and appropriate follow-ups.
• Attach necessary documentation to orders within all systems.
• Process activities in compliance with established Customer Service Procedures, SOPs, and SDS requirements to maintain ISO 9001 certification.
• Document all customer interactions in SAP/SFDC to ensure accurate and consistent responses.
• Verify pricing by reviewing Purchase Orders and liaising with the Pricing and Contracts Team when necessary.
• Assist in collecting distributor sell-out and inventory data for analysis.
• Provide administrative support to maintain efficient office operations.
• Offer additional support in sales, invoicing, and supply chain functions as needed.
• Perform other duties as assigned.

Required Qualifications

• Bachelors degree in Business Administration
• 2 to 3 years experience in a customer contact/service center environment.
• Experience with SAP functions is preferred (Entry Level to 04 years experience).
• Excellent communication and interpersonal skills for effective interaction with staff and customers.
• Ability to multitask and handle disputes or emergencies with composure.
• Strong result and customer service orientation.
• Proficiency in MS Office and SAP.

Why join us?

• Generous Leave Policy
• Comprehensive Health & Wellness Coverage: Receive robust medical and dental coverage to support your health needs.
• Professional Development Opportunities: Access continuous learning programs and resources for career growth within the company.
• Inclusive Culture: Work in an environment where innovation, collaboration, and diverse perspectives are encouraged and celebrated.
• Shape the Future: Make a real difference in the pharmaceutical industry while advancing your career.

How to apply

Are you ready to play a key role in shaping the future of pharmaceutical solutions? If you're passionate about making an impact, we want you on our team!

Please submit your resume, outlining your qualifications and experience relevant to the role, here.

We are seeking a seasoned Commercial Manager to spearhead our commercial endeavors. This pivotal role is responsible for driving our commercial success by ensuring alignment with our vision and values through effective leadership practices.

The ideal candidate will possess advanced project management skills, strong commercial acumen, and strategic planning expertise. They must be able to lead diverse functional teams, manage complex projects, and drive business growth while maintaining high levels of operational efficiency.

• Drive commercial strategy and ensure optimal commercial management of all projects.
• Provide robust leadership to ensure optimal business and project performance.
• Apply advanced project management principles to assigned tasks and deliverables.

• 15+ years of relevant industry experience.
• Consistent ability to lead & manage teams, drive commercial success, build relationships, communicate effectively, and staff management.

This opportunity presents a chance to take on a challenging role and make a significant impact on the organization's commercial success.

If you possess the required skills and qualifications, please submit your application.

We are seeking an experienced Operations Assistant to join our team.

• The successful candidate will be responsible for preparing commercial invoices and packing lists, shipping agencies, and attending to vessels at Jurong Fishery Port.
• Additional duties include administrative tasks, using port systems, and providing excellent customer service.

This is a fantastic opportunity for someone looking to start or continue their career in operations management.

• A minimum of relevant working experience.
• Proficiency in Microsoft Office is essential.
• Training provided for the right candidate.

We offer a competitive salary of up to $2800 per month, plus overtime pay. Our company provides a supportive and dynamic work environment with opportunities for growth and development.

We are a reputable recruitment agency committed to delivering exceptional service to our clients and candidates. Our mission is to connect talented individuals with exciting job opportunities.

Job Title: Commercial Operations Specialist

This position is ideal for a proactive and detail-oriented professional who wants to contribute to the success of a growing business. As a Commercial Operations Specialist, you will play a vital role in managing all commercial matters of a project, from award to final account.

The successful candidate will support the Commercial Manager in overseeing all commercial aspects of a given project. This includes working closely with the project delivery team to ensure that all commercial control documents are prepared and implemented effectively.

Key Responsibilities

• Pre-Construction Stage
• Assist in preparing key commercial control documents, including the Procurement Schedule, Cashflow Forecast, and Margin Improvement Strategy, to ensure the project is well-planned.
• Sending enquiries to the market for assigned packages.
• Making the team and client aware of long lead items and obtaining clients' approval for ordering materials by air freight.
• Analysing subcontractor and supplier tender returns.
• Flagging any risks, such as discrepancies in tender documents, to the lead estimator.
• Preparing and comparing material quantity take-offs and bills of quantities according to specifications and drawings submitted by the client.
• Working with the estimating team as required.
• Gaining an understanding of the commercial strategy for the project, set by the Commercial Director.
• Post-Contract
• Procuring assigned packages on the project in line with the procurement schedule and budget, inclusive of purchase orders, LOIs, Subcontractors, etc.
• Evaluating quotations and having meetings with sub-contractors to ensure that there are no scope gaps and the cost fits within the budget, finalising the best quotation with the Commercial Manager and preparing the order for approval.
• Monitoring project cash flow against the forecast, with the view to ensuring the project is always cash-positive.
• Own and administer works packages delegated by the project manager to final account, inclusive of monthly payments, dealing with variations, and all matters pertaining to administering their subcontract correctly.
• Assisting in change management, inclusive of the valuation of variations, quoting Request for Proposal (RFP)'s, issuing respective notices, up and downstream, all within the timelines of the main contract.
• Assisting the commercial lead in all required commercial monthly reporting both internally and to the client.
• Always looking to improve margin and suggesting ways to do so to the project lead, assisting in techniques employed.
• Assisting in administering the Main Contract, ensuring contract terms are understood and dealt with accordingly.
• Assisting in maintaining project margin in line with commercial strategy.
• Assisting in the preparation of the external valuation.
• Assisting in maintaining control of project documents, including drawings and records.
• Attending Project Meetings as required by the project manager.
• Completion & Post Completion
• Assisting in the agreement of the final account with clients and trade contractors within stipulated benchmarks and timelines.
• Assisting in ensuring the project is closed out, including applying for a certificate of release of retention, upon making good defects by the Construction Department.
• Monitoring retention releases for trade contractors.
• Attending project post-mortems.
• Attending to additional works required by the client after completion.
• Liaising with the Project Manager on trade contractors' defects and contra charges (if any).

• Direct and manage store operations, team performance and customer experience.
• Oversee inventory levels, stock flow and alignment across retail and online channels.
• Coordinate partner relationships, sales reporting and brand communications.
• Fulfill online orders, provide customer service and ensure stock accuracy.
• Support content creation and marketing efforts across social media, email, public relations and SEO.
• Drive in-store activations, events and community engagement.
• Represent the brand and store with initiative, leadership and ownership.

• At least 2 years of experience in retail, sales or customer-facing roles.
• Familiarity with handling POS systems.
• Organized, detail-driven and confident leading small teams and making on-the-ground decisions.
• A people-person who values connection, ownership and doing things with heart.
• Acts with integrity and responsibility, creating a space of trust and respect.

• Hands-on experience in a fast-growing lifestyle brand.
• Leadership and career development opportunities in retail and brand management.
• A collaborative, inclusive culture that values creativity, flexibility and open communication.
• A supportive team environment where you'll be guided-not left to figure things out alone.

Job Description

• In line with the strategic priorities of the company, to develop commercial strategies, to set out strategic plans and determine strategic priorities in line with the company's goals and objectives on the basis of the Business Unit they are responsible for.
• To closely follow up the business fields and models in the current and potential countries within the Business Unit as well as the local legislation, policies and regulations in force.
• To analyze the needs and expectations, profitability and sales conditions of customers within the scope of the Business Unit and to conduct proposal/tender feasibility processes.
• To review and maintain commercial contracts by fulfilling the existing contractual obligations and evaluating contract performance, to increase the revenues through amendments of contracts where necessary, and to provide the contract capacity and/or extension of the term.
• To evaluate alternative strategies for more efficient execution of the contract.
• To ensure that contract management is carried out in an orderly manner by mastering the terms and conditions of the contracts, to monitor whether customers fulfill their obligations or not and to make timely and systematic notifications.
• To increase the market share by conducting a market research, market intelligence, competitor analysis studies on potential countries and/or projects within the scope of the Business Unit, and by to means of following the activities of competitors.
• To review and determine requests for proposals/tenders and contractual terms for new commercial contracts.
• To carry out the signature processes of new commercial contracts, to communicate the new commercial contracts to all relevant stakeholders inside and outside the company.
• To prepare detailed project and time plan for the post-contractual process and to assign project tasks.
• To monitor and control progress on post-contractual project tasks up to COD for commercial contracts.
• To organize and manage all license and permit processes related to new and ongoing commercial contracts, regulations and operational processes, to ensure that these licenses and permits be obtained, maintained and renewed on their due time, and to manage external relations and official correspondence on these issues.
• To manage the termination of existing commercial contracts when necessary.
• To ensure that collection performance is retained at a high level by monitoring the continuity of payment guarantees.
• To ensure customer satisfaction by evaluating whether the expectations of the customer and other related parties within the scope of the commercial contract are fulfilled.
• To manage and strengthen existing relationships with local partners on the basis of reliability and continuity, and to establish new relationships as required.
• To participate in and manage the decision-making processes regarding the commercial terms of the fuel trading and supply processes carried out with the customer.
• To participate in/support HFO, LNG, NG and other related activities which are carried out in the fuel trade sector.
• To determine customer relations and corporate communication strategies and commercial maneuvers.
• To organize local marketing and corporate communication activities and engage with the local community through corporate social responsibility activities.
• To establish, conduct and manage relations with official and governmental authorities as a representative of the company.
• To manage the entire commercial process for joint ventures, partnerships and mergers and acquisitions. To conduct feasibility studies, to manage relationships with external stakeholders (Consultants, Legal, Investment Bank, etc.), to manage post-partnership, merger and acquisition processes.
• To track, report and reconcile commercial sales targets.
• In collaboration with other EMC members, to prepare monthly, quarterly or annual business reports with all commercial, financial and operational data of the relevant Business Unit and to present them to the Chairperson and the Business Unit Board of Directors.
• To ensure that expenditures are managed in line with the Business Unit budget, to remain in compliance with the budget in all expense items of the offices and Head Office departments in the relevant countries under their responsibility, to monitor and report the budget realization.
• To create and maintain effective coordination with leaders, teams and other departments within the Business Unit through periodic meetings, and to ensure that the necessary reports, support and accurate data are provided to internal stakeholders in a timely manner.
• To coordinate relevant stakeholders and to manage processes for cultural implementation and team motivation activities.
• To coordinate all central units and to act jointly as required

Requirements:

• Bachelor's degree in Engineering
• Demonstrable experience as a Commercial Director, Sales Director or similar role with a minimum of 15 years in business development or commercial management.
• Extensive experience in market analysis and strategic planning with a proven track record of achieving revenue targets and business growth.
• Strong understanding of market dynamics, sales strategies and business development principles in the African context.
• Expertise in market research, data analysis, financial forecasting and budgeting.
• Excellent team leadership and management skills, with the ability to inspire and motivate a team.
• Strong communication, negotiation and interpersonal skills, with the ability to build and maintain relationships.
• High level of analytical and strategic thinking, with the ability to make data-driven decisions.
• Ability to work independently and collaboratively in a fast-paced environment.
• Able to multitask and work well under strict deadlines and fast paced environment
• Ability to work with and understand diverse cultures here and abroad
• Experience developing and managing commercial agreements with customers and vendors.
• Frequent travel to designated countries.
• Strong Microsoft Office computer skills, with emphasis on Excel.
• English & French fluency (oral and written) is a must.

Job Summary:

This senior role involves providing vital support to our leadership team.

We are seeking a skilled and organized commercial professional to join our team as a Regional Commercial Executive. The ideal candidate will have strong administrative skills, excellent communication abilities, and the ability to manage multiple priorities in a fast-paced environment.

• Provide administrative support to the regional commercial team, including project coordination, data collection, and vendor relations.
• Assist with the preparation of presentations, reports, and commercial documentation, ensuring timely and accurate delivery.
• Liaise with cross-functional teams to ensure alignment on commercial initiatives, maintaining confidentiality and handling sensitive business information with discretion.
• Conduct market research and competitor analysis to inform decision-making, providing valuable insights to drive business growth.

• Excellent organizational and time management skills, with a keen eye for detail.
• Strong communication skills, both verbal and written.
• Demonstrated ability to manage multiple priorities and adapt in a fast-paced environment.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and virtual meeting platforms.
• Discretion and professionalism when handling sensitive information.
• Proactive attitude and problem-solving skills.
• Comfortable working both independently and as part of a team.

We offer a comprehensive benefits package, including:

• Team member discount
• Subsidized medical and dental benefits
• Training opportunities
• Career advancement

Location: Tampines North

We are seeking a highly skilled and experienced Chartering Executive to oversee commercial operations and post fixtures of chartered out/in vessels. The successful candidate will be responsible for ensuring Charter Parties are implemented smoothly and disputes are handled professionally.

The ideal candidate will possess excellent communication, negotiation, and administration skills, as well as knowledge of Microsoft Office and Excel. They will be self-motivated with good initiative and analytical thinking.

To excel in this role, candidates should have a degree/diploma in Maritime Studies/Business Administration/Commerce or equivalent. Additionally, at least 2-3 years of chartering experience is required.

Candidates with expertise in vessel operations, freight, transportation, customer service, shipping, and cost control will have a competitive advantage.