12 Claims Adjusters jobs in Singapore

What's This Role Really Like?

The primary objective of this position is to manage all aspects of Work Injury Compensation claims (WICA-Employee and WIC-PW). Resolving of claims within prescribed authority in the most effective, efficient way while delivering a customer-centric claims service.

Role and responsibilities:

• Proactively manage claims
• Reviewing and analyzing policy coverage
• Ensure adequacy of reserve, conduct on time file review and resolution
• Evaluate and negotiate the resolution of claims ensuring cost effective outcome
• Identifying potential fraud, risk management and recovery
• Managing client's expectation both internal and external
• Managing vendors' service level and quality of work
• Taking responsibility for ad-hoc projects

Areas of Responsibility

Claims Service

• Work within local and regional on operating processes and claim handling procedures to ensure that quality claim service is rendered to all customers in accordance with Chubb Claims Philosophy.
• Attend to claim enquiries and feedback, maintain positive relationship with all customers, brokers, service providers etc,
• Use external resources in accordance with the CHUBB guidelines and philosophies. This includes the engagement of appropriate service providers where required and management of such providers and cases towards the timely and effective resolution of the matter.

Claims Quality

• Manage and handle claims to finality within designated Settlement Authority and Chubb Claims Management Guidelines, including timely action, appropriate investigation, regular case reviews and proper evaluation are taken in all claims.
• Ensure that loss reserves are set and maintained in accordance with Chubb guidelines, timely updates of claims data made into systems and correctness of systems and file records,
• Comply with Chubb quality review program guidelines and ensure corrective action is complemented as necessary.
• Complete Reserve Reconciliation and Advocacy reviews in accordance with CHUBB guidelines.

Others

• Maximize recoveries from insurers, salvage dispositions, subrogation or other recovery proceedings through close monitoring. Ensure timely advices, relevant supporting documents and responses to enquiries are provided to coinsurers / reinsurers to settle their share promptly.
• As required, assist in claims related projects including UAT etc, and other projects/assignments or tasks, as assigned.
• To meet or exceed the expectations/objectives set on the individual's and the Team's yearly goal setting.

Education & Experience

Skills and Experience:

• Knowledge in WICA claims handling.
• Excellent communication and internal personal skills. Ability to effectively manage all internal and external stakeholders.
• Excellent customer service.
• Ability to organize work effectively and methodically. Highly adaptable to change in a fast-paced environment.
• Ability to support the team claim handlers as required.

We are seeking a detail-oriented Claims Specialist to manage appeals on claims applications and disbursements, coordinate with internal stakeholders and claimants, and track appeal processing status.

• Review and process claims applications and disbursements, ensuring compliance with established guidelines and regulations.
• Collaborate with claimants, training providers and internal teams to facilitate timely submission of required documents.
• Monitor appeal processing status and update internal systems accurately.
• Pursue continuous improvements to enhance operational efficiency and transparency.
• Provide support for ad-hoc projects as needed.

• Diploma or higher in a related field.
• 1-2 years of experience in claims processing, preferably with a focus on disbursement and refund management.
• Excellent interpersonal and communication skills (oral and written).
• Maintenance of high ethical standards and confidentiality of information.
• High level of attention to detail.
• Able to work under pressure to meet deadlines.
• Familiarity with Microsoft Office, particularly Excel.

As a Demurrage Claims Specialist, you will oversee demurrage claims and ensure seamless cargo operations. Collaborate closely with internal teams and external partners to optimize vessel performance, mitigate risks, and uphold contractual obligations.

Key Responsibilities:

Contract Analysis: Analyze charter party agreements and shipping/trading contracts to identify demurrage obligations and entitlements specific to LPG shipments.

Operational Monitoring: Monitor vessel operations and cargo discharge/loading processes to minimize demurrage costs and maximize operational efficiency.

Claim Management: Prepare and submit demurrage claims to charterers and counterparties, ensuring accuracy and compliance with contractual terms and industry standards.

Dispute Resolution: Negotiate settlements and resolve disputes related to demurrage and cargo claims with charterers, owners, and other stakeholders.

Record Keeping: Maintain detailed records of demurrage calculations, correspondence, and claim settlements for accurate reporting and audit purposes.

Team Collaboration: Collaborate with internal teams, including chartering, operations, and legal, to ensure alignment on demurrage-related matters and optimize commercial outcomes.

Industry Knowledge: Stay updated on industry developments, regulations, and best practices related to demurrage and cargo claims management.

Qualifications:

Educational Background: Degree in Maritime Studies, Business, or a related field, or equivalent practical experience in the shipping and trading industry.

Professional Experience: Proven experience in demurrage management and cargo claims handling, preferably within the LPG shipping sector.

Contractual Knowledge: Deep understanding of charter party agreements, shipping contracts, and international trade regulations governing LPG shipments.

Analytical Skills: Strong analytical skills with the ability to interpret complex contractual terms, financial data, and vessel performance metrics.

Negotiation Skills: Excellent negotiation, communication, and interpersonal skills, with the ability to build relationships and influence stakeholders at all levels.

Organizational Skills: Detail-oriented and organized, with the ability to manage multiple tasks and priorities in a fast-paced environment.

Technical Proficiency: Proficiency in relevant software and tools, such as Microsoft Excel and demurrage calculation software, is desirable.

Already know motor claims? Skip the training — start leading.

Motor Claims Officer / Paralegal (Full-Time, 5 Days)

At Team AutoPro, we're not looking for beginners — we're looking for experts. If you've already been a Motor Claims Officer or a Paralegal handling motor claims, you know the work scope, and we want you on our team.

What You'll Do

Manage motor insurance claims from start to finish

Draft & issue Letters of Demand (LODs)

Liaise with insurers, surveyors & lawyers

Resolve disputes and move cases forward with confidence

What We're Looking For

Prior claims or paralegal experience (must-have)

Independent, meticulous & proactive

Strong communicator who gets things done

What You'll Get

5-day work week (Mon–Fri)

Competitive salary (we value experience)

Supportive, respectful team culture

Stable environment where your expertise matters

Open to Singaporeans & PRs only (quota limits apply)

We are seeking a skilled and experienced Motor Claims Specialist to join our team. As a key member of our claims department, you will play a crucial role in assessing vehicle damage, providing estimates for repairs, and liaising with insurance companies.

• Assess vehicle damage and provide detailed estimates for repairs.
• Liaise closely with insurance companies to ensure timely processing and administration of claims.
• Represent customers in negotiations with insurers over coverage and repair costs.
• Coordinate repair work with workshop mechanics, ordering spare parts as needed, and conducting quality control checks before releasing vehicles to customers.
• Finalize repair costs with surveyors and complete all ad-hoc tasks assigned by supervisors.

• Proven experience in motor claims or a related field.
• Excellent communication and negotiation skills.
• Able to work independently and as part of a team.
• Strong analytical and problem-solving skills.

• Ongoing training and professional development opportunities.
• A dynamic and supportive work environment.
• The chance to work with a diverse range of clients and cases.

Job Summary

Key Responsibilities:

• Strong attention to detail and accuracy in processing grant claims
• Excellent written communication skills in English to coordinate with stakeholders
• Able to problem solve and multitask in a fast-paced environment
• Familiarity with Microsoft Excel to manage data effectively

What We Offer

The Marine Claims Professional is responsible for managing and processing marine insurance claims. This involves ensuring timely and accurate settlements, as well as handling various aspects of the claims process.

• Managing and processing marine insurance claims in a timely and accurate manner.
• Handling customer inquiries and correspondence related to claims.
• Coordinating with clients, intermediaries, surveyors/adjustors, and other stakeholders to resolve claims efficiently.
• Reviewing and verifying claim files/checklists to ensure accuracy and completeness.
• Preparing and dispatching necessary documents and information to clients and settling agents.
• Monitoring and following up on claims recovery actions.

• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work effectively in a team environment.
• Proficiency in Microsoft Office and other relevant software applications.

This role offers a unique opportunity to develop your skills and expertise in marine claims management. You will have the chance to work with a variety of stakeholders and contribute to the efficient resolution of claims.

This position requires a high level of attention to detail and organizational skills. You should be able to prioritize tasks effectively and manage multiple projects simultaneously.

Motor Insurance Processing Officer Role

We are seeking a diligent and organized Motor Insurance Processing Officer to support our insurance operations. As a key member of our team, you will be responsible for assisting with administrative tasks related to motor and general insurance.

• Liaise with insurers and customers on new/renewal quotations and policy issuance.
• Update transactions accurately in the system and maintain proper records.
• Ensure compliance with industry documentation standards.

• GCE 'O' Level qualification is mandatory.
• Possession of BCP, PGI, and ComGI certifications is required.
• 2 years of relevant experience in motor/general insurance is necessary.

We offer comprehensive motor insurance solutions in Singapore. Our team is dedicated to delivering exceptional service and support to our customers.

As a Senior Claims Specialist within our Asia Reinsurance Claims team, you will be responsible for the proactive and efficient handling of reinsurance claims, ensuring optimal outcomes for both our clients and the business. With a commitment to MS Amlin’s values, you will manage claims within your authority limits, focusing on timely resolutions and safeguarding the business’s interests while delivering an exceptional claims service.

In this role, you will be integral to maintaining our reputation as a trusted and first-class claims partner, consistently delivering a high-standard experience for clients, brokers, and internal stakeholders. You will ensure that all claims practices align with MS Amlin’s policies, procedures, and claims philosophy, fostering confidence and trust in our reinsurance claims handling.

About The Job

Key responsibilities for this role include::

• Manage reinsurance claims from First Notice of Loss (FNOL) through settlement, ensuring meticulous claims adjustment, accuracy in subrogation, and contribution review as applicable to maintain superior claims service.
• Proactively assess and monitor claims to confirm that cedant reserves and ultimate losses are accurately reflected, ensuring valid claims are promptly processed while controlling costs throughout the reinsurance claims lifecycle.
• Ensure reinsurance claims handling aligns with MS Amlin’s standards, regulatory requirements (Lloyd’s/FCA/PRA/J-SOX), and meets all Claims KPIs consistently.
• Drive a culture of collaboration and continuous improvement within reinsurance claims handling, sharing insights and technical expertise with team members to foster superior service delivery and efficient claims handling
• Provide expert reinsurance claims knowledge to inform client and business decisions, supporting proactive loss prevention and mitigation.
• Deliver reinsurance-specific insights to Claims Management, assisting with comprehensive reporting and contributing to reserve planning, using claims data and analytics to support well-informed business strategies.
• Collaborate with underwriting teams to craft compelling reinsurance propositions that attract and retain target business, and offer tailored support to client partners as required.
• Strengthen relationships with brokers, cedants, and service providers, ensuring open communication and reliable claims service throughout the reinsurance market.
• Actively pursue reinsurance claims team objectives and support modernization efforts to advance a trusted, industry-leading claims service.
• Ensure compliance with delegated reinsurance claims procedures, treating all partners and experts as integral team members.
• Represent MS Amlin professionally, elevating our reputation in the reinsurance market and enhancing our profile as a trusted claims partner

What you’ll need:

Some essential qualifications, experience, skills, and competencies for this role include:

• Good experience in global reinsurance claims handling (preference for casualty lines of business), with established relationships with key brokers, experts, and co-insurers.
• Degree or CII or similar professional qualification preferred, or willingness to work toward one if relevant.
• Strong understanding of Asia (and London) Market claims principles and practices.
• Proficiency in London Market Claims Systems (e.g., ECF) and Microsoft Office (e.g., Excel).
• A willingness to travel and attend client events.
• Service-oriented, committed to exceptional claims resolution and enhancing client experience
• Exceptional communicator, skilled in influencing decisions positively, collaborating effectively, negotiating confidently, and actively listening across both face-to-face and virtual environments.
• Proven relationship management ability, fostering trust and maintaining strong relationships with both internal and external stakeholders.
• Strong decision-making skills, demonstrating sound judgment and effective decision-making even under time constraints.
• Effective problem-solver with the ability to analyse complex issues and identify trends, patterns, and interdependencies.
• High-performance mindset, self-motivated, outcome-driven, and committed to success in a dynamic, fast-paced environment.
• Growth mindset, dedicated to continuous improvement personally and within the team, with a proactive approach to embracing change in line with evolving client and business needs.

What you can expect from us:

A competitive salary and benefits package is a given, but you can also expect:

• A great team and supportive colleagues
• Hybrid Working environment
• Flexible Working
• A strong focus on diversity, inclusion and equal opportunities
• A programme of wellbeing and mental health support
• Employer-supported volunteering (ESV)
• Continuous learning and study support
• Structured career development
• An open mind (especially to new ideas and ways of doing things).

Interested applicants, please apply via