54 Claims Adjusters jobs in Singapore

What's This Role Really Like?

The primary objective of this position is to manage all aspects of Work Injury Compensation claims (WICA-Employee and WIC-PW). Resolving of claims within prescribed authority in the most effective, efficient way while delivering a customer-centric claims service.

Role and responsibilities:

• Proactively manage claims
• Reviewing and analyzing policy coverage
• Ensure adequacy of reserve, conduct on time file review and resolution
• Evaluate and negotiate the resolution of claims ensuring cost effective outcome
• Identifying potential fraud, risk management and recovery
• Managing client's expectation both internal and external
• Managing vendors' service level and quality of work
• Taking responsibility for ad-hoc projects

Areas of Responsibility

Claims Service

• Work within local and regional on operating processes and claim handling procedures to ensure that quality claim service is rendered to all customers in accordance with Chubb Claims Philosophy.
• Attend to claim enquiries and feedback, maintain positive relationship with all customers, brokers, service providers etc,
• Use external resources in accordance with the CHUBB guidelines and philosophies. This includes the engagement of appropriate service providers where required and management of such providers and cases towards the timely and effective resolution of the matter.

Claims Quality

• Manage and handle claims to finality within designated Settlement Authority and Chubb Claims Management Guidelines, including timely action, appropriate investigation, regular case reviews and proper evaluation are taken in all claims.
• Ensure that loss reserves are set and maintained in accordance with Chubb guidelines, timely updates of claims data made into systems and correctness of systems and file records,
• Comply with Chubb quality review program guidelines and ensure corrective action is complemented as necessary.
• Complete Reserve Reconciliation and Advocacy reviews in accordance with CHUBB guidelines.

Others

• Maximize recoveries from insurers, salvage dispositions, subrogation or other recovery proceedings through close monitoring. Ensure timely advices, relevant supporting documents and responses to enquiries are provided to coinsurers / reinsurers to settle their share promptly.
• As required, assist in claims related projects including UAT etc, and other projects/assignments or tasks, as assigned.
• To meet or exceed the expectations/objectives set on the individual's and the Team's yearly goal setting.

Education & Experience

Skills and Experience:

• Knowledge in WICA claims handling.
• Excellent communication and internal personal skills. Ability to effectively manage all internal and external stakeholders.
• Excellent customer service.
• Ability to organize work effectively and methodically. Highly adaptable to change in a fast-paced environment.
• Ability to support the team claim handlers as required.

The ideal candidate will be responsible for handling claim applications, ensuring timely processing and addressing exceptions.

• Process claims in a prompt manner
• Verify disbursements and resolve any issues that may arise
• Provide administrative support to the team members
• Compile data and reports on a regular basis

• A degree or higher is required
• Prior office or administrative experience is preferred
• Excellent communication and interpersonal skills are essential
• Ability to work under pressure to meet deadlines
• Proficiency in Microsoft Office applications, particularly Excel

• Negotiation Skills
• Budgeting
• Multitasking
• Microsoft Office
• Event Planning
• Project Management
• Writing Skills
• Administrative Assistance

As an Insurance Claim Specialist, you will be responsible for coordinating with claims advisors to support claims negotiation and settlement. Your duties will include ensuring accurate and timely submission of Letters of Demand (LODs), negotiating with insurers on behalf of customers, and gathering evidence to support complex claims cases.

• Coordinate with Claims Advisors on information and documents to support claims negotiation and settlement
• Coordinate with Customer Service Coordinators to ensure accurate and timely submission of Letters of Demand (LODs)
• Negotiate with insurers on claims offers on behalf of customers
• Gather, analyze and present evidence/information on complex claims cases to support in getting customers a fair deal on liability judgments and claims offers

• At least 2 years of working experience handling Motor Insurance
• Minimum GCE O level
• Meticulous, committed and a strong team player

• Negotiation
• Microsoft Excel
• Team Player
• Customer Service
• General Insurance
• Subrogation

Job Summary:

As a Claims Specialist , you will play a crucial role in assisting clients with their accident reporting, advising them on the claims and repair procedure, and following up with workshop on the status of repair and update clients. This is an excellent opportunity to grow your career in the automotive industry.

Key Responsibilities:

• Assist clients with their accident reporting and advise them on the claims and repair procedure
• Follow up with workshop on the status of repair and update clients
• Collaborate with surveyors and insurance to ensure prompt payouts
• Provide excellent customer service and support to clients at the reception counter

Requirements:

• Excellent communication and interpersonal skills
• Ability to work effectively in a team environment
• Motivated and driven personality
• Able to multi-task and prioritize tasks
• Minimum 1-2 years experience in motor car insurance companies (preferred)

What We Offer:

• Competitive salary
• Annual, Birthday, and Marriage leave
• Dental Claim
• Daily lunch provided
• Health insurance upon confirmation
• Annual bonus (depending on performance)
• Staff rate for car rental and trading of cars
• Provision of usage of car (depending on performance)

Work Environment:

We offer a casual work environment and a fun-loving team that values innovation, collaboration, and continuous learning. If you are looking for a challenging and rewarding career opportunity, please submit your application today!

Overview
Job Description
The commercial claim specialist plays a pivotal role in managing and assessing workman injury claims. This position requires a seasoned professional with extensive expertise in the general insurance domain, particularly in the field of claim assessment.
Key Responsibilities
Claims assessment: Utilize deep knowledge and experience in the general insurance space to meticulously assess, investigate, and evaluate workman injury compensation claims.
Policy adherence: Ensure compliance with company policies, local regulations, and industry standards while handling and processing workman injury claim.
Communication and coordination: Collaborate effectively with internal teams such as operation, finance and sales; external stakeholders which include distributors, loss adjustors, investigators, lawyers, medical experts; and claimants to facilitate seamless claim processing and resolution.
Documentation and reporting: Maintain accurate records, prepare comprehensive reports, and document all stages of the claims process, ensuring clarity, transparency, and compliance.
Negotiation and settlement: Negotiate effectively with stakeholders to reach fair and equitable settlements for workman injury claims, considering all relevant factors and legal precedents.
Continuous improvement: Enhance claim handling procedures and contribute to the continuous improvement of claims management protocols by staying updated with industry trends, legal changes, and best practices.
Market knowledge: Stay updated with market trends, regulatory trends and in particular, MOM WICA legislative changes.
Customer experience: Deliver excellent service to claimants and distributors and ensure that customers have a positive claims experience.
Qualifications and Skills
A minimum of 2 to 3 years of experience in assessing and managing workman injury compensation claims.
Recognized diploma in any discipline.
Possess CGI certificate.
Profound understanding of workman injury compensation processes, Singapore regulations and relevant legal frameworks. Knowledge in medical claims will be preferred.
Excellent verbal and written communication skills to interact with diverse stakeholders and convey complex information clearly and concisely.
Meticulous attention to detail to ensure accuracy in claim assessment, documentation and reporting.
Ability to adapt to changing environment, prioritize tasks efficiently, and handle a variety of tasks effectively.
Good knowledge of MS Office software and any other technology applications.
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Job Description

The commercial claim specialist plays a pivotal role in managing and assessing workman injury claims. This position requires a seasoned professional with extensive expertise in the general insurance domain, particularly in the field of claim assessment.

Key Responsibilities

· Claims assessment: Utilize deep knowledge and experience in the general insurance space to meticulously assess, investigate, and evaluate workman injury compensation claims.

· Policy adherence: Ensure compliance with company policies, local regulations, and industry standards while handling and processing workman injury claim.

· Communication and coordination: Collaborate effectively with internal teams such as operation, finance and sales; external stakeholders which include distributors, loss adjustors, investigators, lawyers, medical experts; and claimants to facilitate seamless claim processing and resolution.

· Documentation and reporting: Maintain accurate records, prepare comprehensive reports, and document all stages of the claims process, ensuring clarity, transparency, and compliance.

· Negotiation and settlement: Negotiate effectively with stakeholders to reach fair and equitable settlements for workman injury claims, considering all relevant factors and legal precedents.

· Continuous improvement: Enhance claim handling procedures and contribute to the continuous improvement of claims management protocols by staying updated with industry trends, legal changes, and best practices.

· Market knowledge: Stay updated with market trends, regulatory trends and in particular, MOM WICA legislative changes.

· Customer experience: Deliver excellent service to claimants and distributors and ensure that customers have a positive claims experience.

Qualifications and Skills

· A minimum of 2 to 3 years of experience in assessing and managing workman injury compensation claims.

· Recognized diploma in any discipline.

· Possess CGI certificate.

· Profound understanding of workman injury compensation processes, Singapore regulations and relevant legal frameworks. Knowledge in medical claims will be preferred.

· Excellent verbal and written communication skills to interact with diverse stakeholders and convey complex information clearly and concisely.

· Meticulous attention to detail to ensure accuracy in claim assessment, documentation and reporting.

· Ability to adapt to changing environment, prioritize tasks efficiently, and handle a variety of tasks effectively.

· Good knowledge of MS Office software and any other technology applications.

As a Demurrage Claims Specialist, you will oversee demurrage claims and ensure seamless cargo operations. Collaborate closely with internal teams and external partners to optimize vessel performance, mitigate risks, and uphold contractual obligations.

Key Responsibilities:

Contract Analysis: Analyze charter party agreements and shipping/trading contracts to identify demurrage obligations and entitlements specific to LPG shipments.

Operational Monitoring: Monitor vessel operations and cargo discharge/loading processes to minimize demurrage costs and maximize operational efficiency.

Claim Management: Prepare and submit demurrage claims to charterers and counterparties, ensuring accuracy and compliance with contractual terms and industry standards.

Dispute Resolution: Negotiate settlements and resolve disputes related to demurrage and cargo claims with charterers, owners, and other stakeholders.

Record Keeping: Maintain detailed records of demurrage calculations, correspondence, and claim settlements for accurate reporting and audit purposes.

Team Collaboration: Collaborate with internal teams, including chartering, operations, and legal, to ensure alignment on demurrage-related matters and optimize commercial outcomes.

Industry Knowledge: Stay updated on industry developments, regulations, and best practices related to demurrage and cargo claims management.

Qualifications:

Educational Background: Degree in Maritime Studies, Business, or a related field, or equivalent practical experience in the shipping and trading industry.

Professional Experience: Proven experience in demurrage management and cargo claims handling, preferably within the LPG shipping sector.

Contractual Knowledge: Deep understanding of charter party agreements, shipping contracts, and international trade regulations governing LPG shipments.

Analytical Skills: Strong analytical skills with the ability to interpret complex contractual terms, financial data, and vessel performance metrics.

Negotiation Skills: Excellent negotiation, communication, and interpersonal skills, with the ability to build relationships and influence stakeholders at all levels.

Organizational Skills: Detail-oriented and organized, with the ability to manage multiple tasks and priorities in a fast-paced environment.

Technical Proficiency: Proficiency in relevant software and tools, such as Microsoft Excel and demurrage calculation software, is desirable.

As a Motor Claims Representative, you will facilitate the accident reporting process for clients and provide guidance on claims and repair procedures. Your responsibilities will also include following up with repair workshops to track progress and updating clients accordingly. Additionally, you will work closely with surveyors and insurance providers to ensure timely payouts.

• Assist clients with motor accident reporting
• Advise clients on claims and repair processes
• Monitor repair workshop progress and update clients
• Coordinate with surveyors and insurance for prompt payments

• Able to interact effectively with clients
• Strong communication and interpersonal skills
• Motivated and driven personality
• Ability to multitask and prioritize tasks
• Interest in the automotive industry
• Minimum 1-2 years of experience in motor vehicle insurance companies

• Annual leave and medical leave
• Health insurance upon confirmation
• Annual variable bonus based on performance
• Daily lunch provided
• Staff rate for car rental/leasing

Singlife is a leading homegrown financial services company, empowering consumers to achieve financial freedom through innovative technology-enabled solutions and a wide range of products and services. Our comprehensive suite includes insurance plans, employee benefits, partnerships with financial adviser channels, bancassurance, investment, and advisory solutions via our platform.

• Assess claims using Group Insurance core systems, other business systems including vendors' systems.
• Communicate claims decisions clearly and effectively.
• Respond promptly to queries from stakeholders.
• Manage workload to achieve required service levels and productivity targets.
• Collaborate with key stakeholders to arrive at customer-centric outcomes.

The primary purpose of this role is to review and assess local and overseas medical and non-medical claims within policy terms and conditions and claims authority limits, all while meeting stipulated turnaround times.

• Proficiency in assessing claims using core systems and other business systems.
• Excellent communication and interpersonal skills.
• Ability to manage workload and prioritize tasks effectively.
• Strong analytical and problem-solving skills.
• Collaborative mindset and ability to work with stakeholders.

Benefits of this role include the opportunity to work in a dynamic and fast-paced environment, with opportunities for growth and professional development. Additionally, you will have the chance to make a positive impact on customers' lives by providing excellent service and support.