83 Business Processes jobs in Singapore

• Partner with Product Owners to define and document functional and non-functional requirements for key business banking capabilities.
• Create detailed business process flows, user journeys, and functional specifications that reflect both client needs and internal requirements.
• Work with technology teams to design seamless user experiences and ensure timely delivery of business features.

• Minimum of 5 years' experience as a Business Analyst in digital platform environments, with at least 2 years in the corporate or business banking domain.
• Familiarity with transactional banking, user access management, trade services, or payment workflows tailored for business clients.
• Strong expertise in developing user stories, process maps, and functional documentation.
• Proficient in Agile/Scrum methodologies and tools such as JIRA, Confluence, and Figma.

By joining our team, you will have the opportunity to work on high-impact projects, develop your skills and expertise, and contribute to the growth and success of the organization.

We are seeking a skilled Business Process Analyst to join our team. As a key member of our organization, you will play a vital role in developing and optimizing business processes to drive productivity, efficiency, quality, and time management.

Responsibilities include analyzing and evaluating existing processes, reviewing and updating procedures and policies, preparing strategic progress reports, and managing projects related to our billing system.

Requirements:

• Bachelor's degree in Business, Data Science, or Information Technology with 1-3 years of relevant experience

Key Skills:

• Data Analysis
• Machine Learning
• Sales
• Multidimensional Data Management
• Mathematical Modeling
• Data Quality Assurance
• SQL Database Management
• Python Programming
• Strategic Planning

This is an excellent opportunity to work on the development of our business systems and contribute to our success.

Oracle Fusion Applications Specialist Job Description

The ideal candidate will have a strong understanding of procurement functional processes and workflows, with hands-on experience in Oracle Fusion Procurement modules such as Self-Service Procurement, Sourcing, Supplier Portal, Contracts, iProcurement, and Oracle Integration Cloud (OIC).

Key Responsibilities: ">

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• Act as a key liaison between business users and IT teams, ensuring seamless communication and understanding of Oracle Fusion Cloud procurement processes.
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• Analyze business requirements, propose improvements, and implement changes aligned with global templates and best practices.
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• Oversee and execute Oracle Fusion system enhancements, configurations, and customizations.
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• Provide Level 2 and 3 functional support to global business users and coordinate resolution with internal and external experts.
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• Lead internal Oracle Fusion Cloud rollout projects across business units, ensuring proper stakeholder engagement and timely delivery.
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• Conduct end-user training sessions to maximize system adoption and user competency.
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• Manage change requests, document functional requirements, and ensure proper system documentation.
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• Collaborate with external vendors and manage contractors responsible for technical implementations.
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Requirements: ">

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• Minimum 3 years of hands-on experience in Oracle Fusion Procurement modules.
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• Strong understanding of procurement functional processes and workflows.
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• Familiarity with Oracle Financials is a plus.
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• Additional exposure to Inventory Management and Order Management is advantageous.
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• Working knowledge of Oracle Cloud technologies, including OIC, SFTP, REST APIs, ATP databases, etc.
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• Experience supporting global/regional Oracle Fusion implementations and enhancements.
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• Develop and deliver process management solutions to identify and deliver improvements in our Service Recovery and Change Management (Network) units.
• Provide risk and governance process support across our INFRASTRUCTURE PLATFORM department units.
• Review IT schedules for subsidiaries and oversea branches, providing contract management support as needed.
• Maintain inventory lists of EUC tools and ensure compliance with established processes and governance.
• Document and train staff on established processes, maintaining accessible repositories of process manuals and guidelines.

• Bachelor's Degree in Computer Science, Banking, Finance, Engineering, or related field.

• Strong attention to detail, excellent analytical and reporting skills.
• Good internal communications, written and verbal communication skills.

• New graduates or candidates without relevant experience welcome to apply.
• Suitable for candidates with 1 year of relevant experience.

• Microsoft Access, Excel, and PowerPoint.

Job Overview:

We are seeking an experienced professional to oversee the efficiency of our operational processes. The ideal candidate will be responsible for participating in strategic planning, analyzing business requirements, and supervising employees.

• Analyze business requirements and customer needs
• Research methods to improve operations and reduce costs
• Monitor and report on department performance
• Supervise and train employees
• Provide administrative support
• Ensure compliance with regulatory standards

Working Arrangements:

• Flexible scheduling with 4 days off monthly
• Variable rest days depending on schedule
• Able to work long hours, late evenings, and weekends as needed

Requirements:

• Diploma or high school diploma
• At least one year of working experience in related fields
• Full-time employment
• Fluent English language skills

Job Overview

As an ICT Business Process Consultant, you will be engaged in various projects related to Local Reg, Basel Regulatory Reporting Systems and IFRS9 systems. Your primary responsibility will be to manage the end-to-end delivery of one or more project streams as per the committed timelines, cost, scope, and quality.

• Manage project timelines, costs, scope, and quality.
• Attend requirement gathering sessions and actively participate in BRD reviews.
• Perform impact analysis on existing system functionalities with respect to new proposed changes.
• Drive Functional Specification documents based on BRD and conduct functional walkthroughs for stakeholders.
• Guide data mapping specifications used for sourcing required data for Basel computation from source systems.
• Understand systems and provide guidance to development teams throughout SDLC.
• Support UAT testing and manage issues raised in UAT.
• Assist client Project Manager in delivery and coordination with stakeholders.
• Maintain risks and issues tracker and see them to closure.
• Liaise with business partners and vendors for regulatory risk domain changes.
• Manage a team of resources for successful project delivery.

• Minimum 12 years' experience in delivering projects.
• Experience with Moodys applications in Risk domain.
• Knowledge in Regulatory Reporting Domain.
• Strong understanding of (waterfall, agile) concepts and technical background.
• Experience in Basel computation and reporting is an added advantage.
• Good knowledge in financial market products.
• Knowledge in Oracle SQL, PLSQL.
• Able to work independently with minimum guidance.
• Excellent communication and interpersonal skills.
• Able to manage senior stakeholders.
• Good people management skills.
• Able to organize and prioritize assignments in a fast-paced environment.

Department: Business Process Management

Experience required: 2 - 4 years

Job title: Business Process team

Grade: (Specify Grade)

Department: Business Process Management

Direct reports: N/A

Reporting to: (Specify Supervisor)

Dotted line reporting: N/A

Job purpose: The Business Process team supports and coordinates global process improvements and training initiatives. This role oversees standardized process implementation, supports training program rollouts, and assists in performance management through KPI tracking, data analysis, and operational excellence initiatives.

Main tasks and responsibilities:

1. Training Rollout Coordination
2. Coordinate global onboarding and refresher training for agents.
3. Maintain training materials reflecting process changes.
4. Schedule and monitor regional training sessions for participation and compliance.
5. Gather feedback and continuously improve training content and delivery.

1. Performance Management Support
2. Assist in managing performance frameworks related to business processes.
3. Analyze and report KPIs to identify trends and gaps.
4. Prepare performance reviews, dashboards, and executive reports.
5. Contribute to initiatives enhancing process adoption and consistency.
6. Coordinate with process owners, regional leads, and training teams for alignment.
7. Support change management efforts by reinforcing messaging and process clarity.

Key interactions (Internal | External): External: Customers

Education requirements: Bachelor’s degree in operations or related fields; proficiency in MS Office (Excel)

Language requirements: (Specify Language Requirements)

Background and experience: 2–4 years in business process improvement, training, or operations support; shipping knowledge required; process improvement and SAP knowledge advantageous.

Competencies and skills:

• Time management and organizational skills
• Strong process mapping skills
• Excellent communication and stakeholder management skills

Job summary: The Head of Business Process Management is responsible for driving organization-wide process governance, standardization, and transformation to optimize overall operations, service quality and cost efficiency across the relevant divisions. This role leads process reengineering, seeks and drive continuous improvement initiatives with a focus on end-to-end process ownership in the identified divisions.

Job Responsibilities:

1. Lead global process governance & standardization

2. Drive cross-functional process reengineering

3. Oversee BPM technology integration (RPS, AI, Process Mining)

4. Initiate projects related to Business Processes (current focus will be on Sales & CS).

5. Monitor Regional Offices' compliance with established business processes.

6. Define and monitor key performance indicators (KPIs) for processes to track their effectiveness (develop process dashboards)

7. Develop and maintain risk control frameworks (IAF), strategies, and action plans to minimize risks within the business processes.

8. Lead Change Management & training programs

Qualifications & Experience Required:

• Bachelor's degree in Business Administration, Project Management, or a related field.
• Master's degree (e.g., MBA) is a plus.
• Over 10 years of experience in process management, process improvement, enterprise transformation in the related domain, with at least 5 years or more in a senior management or leadership role.
• Deep understanding of business processes in container shipping industry.
• Proven track record of owning and optimizing business processes across multiple functions or regions.
• Extensive experience in leading cross-functional teams and collaborating with multiple stakeholders (e.g., trade, finance).
• Experience in driving large-scale process transformation initiatives, including the use of automation and technology.
• Change management expertise, with the ability to lead teams through process improvements and transformations.
• Strong leadership in a matrix organisation

Professional Skill Sets:

• Project Management Skills or Qualifications (e.g. PMP, PMI, Agile, Scrum etc.)
• Lean Six Sigma certification (Black Belt) or other process improvement methodologies.
• Change Management Certifications (e.g. CCMP, COPC, etc.)

Business Development Analyst Role Overview

We are seeking a talented business development analyst to drive business growth through data analysis and process improvement.

Key Responsibilities:

• Assist in gathering and documenting business requirements from stakeholders.
• Collaborate with teams to design and implement process improvements.
• Help maintain documentation of processes and systems.
• Work with project managers to gather system and user requirements and business needs.
• Communicate user requirements to technical consultants to ensure successful implementation.
• Analyze data to identify trends, insights, and opportunities for improvement.
• Support the development of business cases and project plans.
• Present findings and recommendations to stakeholders.
• Assist in troubleshooting, follow up on bugs and errors with development teams, and participate in ad hoc projects.

Requirements:

• Degree holder in information technology, computer science or relevant discipline.
• Fresh graduates welcome, 0-3 years IT work experience preferred.
• Self-motivated and willing to learn.
• Excellent presentation and communication skills.
• Fluent in both spoken and written English.

Why Apply:

This is an excellent opportunity for fresh graduates or experienced professionals to grow their careers as business analysts. The selected candidate will have the chance to develop valuable skills in data analysis, process improvement, and stakeholder management.