Banking Customer Service Specialist
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About the Company: Join a prestigious international bank known for its commitment to excellence and customer service. As a member of the retail banking team, you'll have the opportunity to grow your career in a dynamic and supportive environment.
Position Title: Bank Teller/Customer Service Specialist
Contract Duration: 12-month, Renewable and Convertible
Working Hours: Hours are close to retail hours, and depending on branch business needs, you may be required to work on Saturdays.
Work Location: You will be based at branches across the island. While we aim to assign you to a branch closest to your residence, this may not always be guaranteed.
Main Responsibilities:
- Customer Service:Greet and assist customers with their banking needs.
Handle cash transactions, including deposits, withdrawals, and currency exchanges.
Provide information and guidance on bank products and services.
- Transaction Processing:Accurately process various financial transactions.
Ensure compliance with bank policies and procedures.
Balance cash drawers and reconcile discrepancies.
- Account Management:Assist customers with opening and managing accounts.
Update customer information as needed.
Address customer inquiries and resolve issues promptly.
- Sales and Referrals:Identify opportunities to cross-sell bank products and services.
Refer customers to appropriate bank specialists for additional services.
Meet or exceed sales and service goals.
- Compliance and Security:Adhere to all bank policies, procedures, and regulatory requirements.
Ensure the security and confidentiality of customer information.
Monitor for suspicious activity and report any concerns.
Job Requirements:
- Education: Diploma or above.
- Experience:Previous experience in customer service or banking is a plus.
- Skills:Excellent communication and interpersonal skills.
Strong attention to detail and accuracy.
Proficiency in basic computer applications.
Ability to work efficiently in a fast-paced environment.
- Attributes:Customer-focused with a friendly and professional demeanor.
Honest and trustworthy with a strong sense of integrity.
Ability to handle multiple tasks and prioritize effectively.
Benefits:
- Competitive salary package - Weekend shift allowance @$200/day, Overtime $0/hr, Meal allowance 300+/mth
- Comprehensive benefits package, including health, dental, and retirement plans.
- Opportunities for career advancement and professional development.
- Supportive and collaborative work environment.
About Greenlane: Greenlane is a recruiting firm based in Singapore, specializing in banking, trading, tech, and other industries.
EA Licence No.: 20C0261 | Registration No.: R
Tell employers what skills you haveCustomer Service Skills
Sales
Strong Attention To Detail
Currency
Interpersonal Skills
Customer Information
Financial Transactions
Attentive
Retail Banking
Compliance
Deposits
Accountability
Communication Skills
Banking
Team Player
Regulatory Requirements
Customer Service
Customer Service Experience
Customer Service Representative - Banking Professional
Posted today
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Job Description
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We are seeking a highly skilled and motivated Customer Service Representative to join our banking team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to walk-in customers, handling over the counter transactions accurately, and assisting with customer enquiries.
Responsibilities:
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- Attend to walk-in customers and provide them with efficient and professional service.
- Handle cash deposits and withdrawals accurately and securely.
- Assist with customer enquiries and resolve any issues promptly.
- Prospect banking products and services to customers and identify opportunities for cross-selling.
Requirements:
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To be successful in this role, you will require excellent communication skills, a pleasant personality, and the ability to work in a fast-paced environment. Experience in handling cash transactions and working in a bank or financial institution is an advantage.
Benefits:
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This role offers a competitive salary package, paid training, and opportunities for career growth and development. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, we encourage you to apply.
Other Details:
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Please note that as a Customer Service Representative, you will be required to work in a busy and dynamic environment, handling a high volume of customer transactions and enquiries. You will also be expected to maintain accurate records and meet performance targets.
Customer Service Specialist for Banking
Posted today
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Job Description
About the role:
This position involves handling customer enquiries, attending calls professionally and ensuring timely resolution of issues.
- Log customer interactions into the system.
- Maintain high standards of customer service quality.
Key requirements include:
- Minimum O Level qualification.
- 2-3 years of call centre experience preferred.
- Ability to work in a fast-paced environment with strong passion for customer service.
We are looking for individuals who can provide exceptional customer service, communicate effectively and adapt to changing circumstances. If you have what it takes, we encourage you to apply for this exciting opportunity.
Frequently Asked Questions
- What does the ideal candidate look like?
- How do I improve my chances of getting hired?
In this role, you will have the opportunity to develop your skills, build relationships and contribute to the success of our organisation. We offer a dynamic and supportive work environment where you can grow and thrive.
Benefits
- Competitive salary and benefits package.
- Ongoing training and development opportunities.
- A positive and inclusive work culture.
Apply Now
Global Banking
Posted today
Job Viewed
Job Description
GLOBAL MARKETS
Our core value is building strong relationships with our institutional clients, which include corporations, financial service providers, and fund managers. We help them buy and sell financial products on exchanges around the world, raise funding, and manage risk. This is a dynamic, entrepreneurial team with a passion for the markets, with individuals who thrive in fast-paced, changing environments and are energized by a bustling trading floor.
THE TEAM
The Commodities Bulks Trading desk is responsible for making markets in a variety of bulks products – Iron ore/Steel/Bulk Freight/Coking coal. On a day-to-day basis, team members will be expected to price and execute derivatives transactions, stay connected with market events across commodity markets, and work with the wider team to build the overall business.
JOB SUMMARY & RESPONSIBILITIES
- Conducting in-depth market analysis related to the bulks market (i.e. following industry trends, market fundamentals, client trading activity)
- Supporting senior traders with structuring, pricing and executing derivative transactions and ongoing risk management of positions
- Executing and booking of flow-based trades; identifying opportunities for automating execution
MINIMUM EDUCATION REQUIREMENTS/DEGREE AND FIELD:
- Strong academic record with minimum Bachelor's degree in Finance, Economics, Math, Physics, Computer Science or a related discipline
- Strong quantitative, analytical and problem-solving ability
- Ability to multi-task, manage competing priorities and work well under pressure
- Excellent written and verbal communication skills, strong interpersonal skills
- Minimum 5 years of experience
ABOUT GOLDMAN SACHS
At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world.
We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at
We're committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more:
The Goldman Sachs Group, Inc., 2025. All rights reserved.
Goldman Sachs is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, veterans status, disability, or any other characteristic protected by applicable law.
Banking Associate
Posted today
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Job Description
Responsibilities:
Customer Engagement:
Build and maintain strong relationships with customers.
Provide excellent customer service and address inquiries regarding financial products and services.
Actively engage in cross-selling and upselling financial products to meet sales targets.
Product Knowledge:
Stay updated on the bank's products and services.
Effectively communicate product features and benefits to customers.
Assist customers in selecting the right banking products to meet their financial needs.
Sales Targets:
Achieve and exceed monthly sales targets.
Identify opportunities for revenue generation and actively pursue them.
Collaborate with team members to enhance overall sales performance.
Documentation and Processing:
Assist customers in completing necessary documentation for various financial transactions.
Ensure accuracy and compliance with financial regulations in all customer interactions.
Process the forwarding of account openings, loan applications, and other financial transactions efficiently.
Compliance:
Stay informed about and adhere to all relevant banking/ financial regulations and compliance standards.
Ensure that all customer interactions and transactions comply with internal policies and external regulations.
Problem Resolution:
Address and resolve customer issues and complaints in a timely and effective manner.
Collaborate with other departments to resolve complex customer inquiries.
Team Collaboration:
Work closely with team members to achieve overall goals.
Participate in team meetings and contribute to a positive team environment.
Market Research:
Stay informed about industry trends, market conditions, and competitor offerings.
Provide feedback to management regarding customer preferences and market demands.
Training and Development:
Participate in ongoing training programs to enhance product knowledge and sales skills.
Share insights and best practices with team members to improve overall performance.
Qualifications:
Local diploma or A Levels; bachelor's degree in business or related field is a plus.
Strong interpersonal and communication skills.
Knowledge of banking products and services.
Ability to work in a target-driven environment.
Attention to detail and strong organizational skills.
Global Banking
Posted today
Job Viewed
Job Description
GLOBAL MARKETS
Our core value is building strong relationships with our institutional clients, which include corporations, financial service providers, and fund managers. We help them buy and sell financial products on exchanges around the world, raise funding, and manage risk. This is a dynamic, entrepreneurial team with a passion for the markets, with individuals who thrive in fast-paced, changing environments and are energized by a bustling trading floor.
THE TEAM
The Commodities Bulks Trading desk is responsible for making markets in a variety of bulks products – Iron ore/Steel/Bulk Freight/Coking coal. On a day-to-day basis, team members will be expected to price and execute derivatives transactions, stay connected with market events across commodity markets, and work with the wider team to build the overall business.
JOB SUMMARY & RESPONSIBILITIES
- Conducting in-depth market analysis related to the bulks market (i.e. following industry trends, market fundamentals, client trading activity)
- Supporting senior traders with structuring, pricing and executing derivative transactions and ongoing risk management of positions
- Executing and booking of flow-based trades; identifying opportunities for automating execution
MINIMUM EDUCATION REQUIREMENTS/DEGREE AND FIELD:
- Strong academic record with minimum Bachelor's degree in Finance, Economics, Math, Physics, Computer Science or a related discipline
- Strong quantitative, analytical and problem-solving ability
- Ability to multi-task, manage competing priorities and work well under pressure
- Excellent written and verbal communication skills, strong interpersonal skills
- Minimum 3 years of experience
ABOUT GOLDMAN SACHS
At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world.
We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at
We're committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more:
The Goldman Sachs Group, Inc., 2025. All rights reserved.
Goldman Sachs is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, veterans status, disability, or any other characteristic protected by applicable law.
Banking Sales
Posted today
Job Viewed
Job Description
- Interested candidates may apply directly or reach out to our recruiters (Edwin Teo; EA Personnel No. R ; Whatsapp
Perm Hire Directly With Local Bank in Singapore
Open to Diploma / Fresh Degree Graduates without relevant work experience/certifications in wealth management
- About the Department: The Retail function provides Personal and Business Banking customers with financial solutions tailored to their needs. We help them manage their money wisely and meet their financial goals through an extensive range of products and services. These include deposit, insurance, secured and unsecured loans, investment and wealth advisory services.
- Personal Financial Services: We design and provide products and services that empower our customers to enjoy greater banking convenience while they extract more value from their money. In particular, we are focused on promoting and developing healthy saving and investment practices across generations.
We are looking for driven individuals who.- Enjoys front line sales
- Are motivated by rewards & recognition
- Desire fast track career progression
- Create distinctive banking experiences for our clients
- Provide expert financial advice on our clients' wealth journey
- Leverage on our Bank's network to meet and achieve sales targets
As a Personal Wealth Executive within the Personal Banking business, you will be responsible for rendering financial advisory to BANK'S mass-market customers. You are expected to achieve individual sales target while ensuring accurate and timely completion of the entire sales and compliance process.
- Provide prudent financial advisory and investment solutions to meet the financial planning needs and requirements of BANK's clients
- Develop and deepen relationships with clients who have been assigned to you
- Ensure proper advisory procedures and documentation while adhering to the Bank's internal policies, business processes and regulatory requirements (i.e. FAA and other related statutory Acts)
- A recognised university degree
- Results-oriented, dynamic and self-driven
- Competent in engaging and managing internal and external clients
- Proven ability to achieve sales target
- Resourceful and able to work with minimal supervision
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Global Banking
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We are looking for a talented and hands on engineer who can drive the deployment and development the FICC Risk Platform, a global strategic infrastructure for real-time risk computation with distributed computing, as part of the Portfolio Analytics engineering team. The FICC Risk Platform is a highly distributed and resilient state machine that is relied on by Traders and Quants in FICC to provide up-to-date risk data for all their transactions. Candidate will be interacting with global stakeholders in Trading, Quants, and Engineers on a regular basis to understand business requirements, design and implement quality solutions.
How will you fulfill your potential?
- The candidate is responsible for designing and implementing the firm's strategic vision for the FICC technology stack
- You will deliver value by architecting scalable solutions that are primed for reuse across the revenue generating divisions
- Proactively engages with stakeholders through the SDLC of the projects
- Works with global teams on projects that will have global impact
- Influences current and future architecture choices as we are looking to adopt more modern platforms
- Demonstrates excellent communication skills including experience speaking to technical and business audiences and working globally
Basic Qualifications
- Minimum 4 years of professional Java/Python development experience
- Bachelor's degree in Computer Science, Electrical Engineering or related technical discipline
- Excellent understanding of data structures, algorithms, and designing for performance
- Familiarity with automated testing, DevOps and Continuous Deployment
- Comfortable multi-tasking, managing multiple stakeholders and working as part of a team
- Strong communication skills, experience working with end users
Preferred Qualifications
- Experience in NoSQL data stores, e.g. Cassandra or MongoDB
- Experience with distributed, event driven systems and using messaging protocols
- Experience in modern message oriented middleware, e.g. Kafka or RabbitMQ
- Experience in building and debugging distributed systems
- Experience in developing software for Akka or Vertx
Experience in SRE
ABOUT GOLDMAN SACHS
At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world.
We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at
We're committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more:
The Goldman Sachs Group, Inc., 2023. All rights reserved.
Goldman Sachs is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, veterans status, disability, or any other characteristic protected by applicable law.
Global Banking
Posted today
Job Viewed
Job Description
GLOBAL BANKING AND MARKETS
Our core value is building strong relationships with our institutional clients, which include corporations, financial service providers, and fund managers. We help them buy and sell financial products on exchanges around the world, raise funding, and manage risk. This is a dynamic, entrepreneurial team with a passion for the markets, with individuals who thrive in fast-paced, changing environments and are energized by a bustling trading floor.
WHAT WE DO
Engineers in the Marquee Market Data team play an integral role on the trading floor and within Marquee. We are a cross-asset team that work closely with the desks to source and distribute market data used in pricing and risk for the firm and its clients. We build complex parallel computing architectures that power pricing, and market making that help run the firm's core businesses. We also build strategic modelling frameworks and trader marking tools that help desks create market data for the firm. In a team of energetic, self-motivated individuals, we need someone who can take the initiative at any stage of the software cycle, from inception, through development, to release and support. This role also interacts with a variety of other strat, trading and engineering teams. The structure is flat, and the successful candidate will be able to manage his or her time to have maximum impact.
YOUR IMPACT
As a Market Data Engineer, you will be building the foundational technologies that source and distribute market data for markets around the world. You will be working on a team focused on building the best-in-class market data infrastructure. You will work with other engineers and traders to improve all aspects of our platform. You'll do this with a keen eye on performance, guided by a robust measurement framework and lots of experimentation. You will have an opportunity to develop a deep understanding of Goldman Sachs' securities business flows.
RESPONSIBILITIES AND QUALIFICATIONS
Responsibilities
- Contribute to architectural decisions and implementation of our market data platforms, both strategically and day to day
- Drive our platform development using a range of technologies, and collaborate closely with other quant, trading and core engineering teams
- Analyse platform performance and identify areas for improvement
- Improve the safety and reliability of our market data systems
- Manage work to balance the short-term needs of the business with strategic enhancements
Basic Qualifications
- Excellent academic record computer science or in a relevant quantitative field such as physics, mathematics, statistics, engineering
- Strong programming skills in an object oriented or functional paradigm such as Java or C++
- Self-starter with strong self-management skills, ability to manage multiple priorities and deliver in a high-pressure environment
- Excellent written and verbal communication skills
Experience of the following would be advantageous:
- Minimum 1 year (for Analyst)/ 2 years (for Associate) of experience in Java 8 or above
- Experience building multi-threaded/concurrent or low-latency systems
- Prior experience in building trading/front office platforms
Banking Sales
Posted today
Job Viewed
Job Description
- Interested candidates may apply directly or reach out to our recruiters (Edwin Teo; EA Personnel No. R ; Whatsapp )
- Perm Hire Directly With Local Bank in Singapore
- Open to Diploma / Fresh Degree Graduates without relevant work experience/certifications in wealth management
- About the Department: The Retail function provides Personal and Business Banking customers with financial solutions tailored to their needs. We help them manage their money wisely and meet their financial goals through an extensive range of products and services. These include deposit, insurance, secured and unsecured loans, investment and wealth advisory services.
- Personal Financial Services:We design and provide products and services that empower our customers to enjoy greater banking convenience while they extract more value from their money. In particular, we are focused on promoting and developing healthy saving and investment practices across generations.
We are looking for driven individuals who.
- Enjoys front line sales
- Are motivated by rewards & recognition
- Desire fast track career progression
- Create distinctive banking experiences for our clients
- Provide expert financial advice on our clients' wealth journey
- Leverage on our Bank's network to meet and achieve sales targets
As a Personal Wealth Executive within the Personal Banking business, you will be responsible for rendering financial advisory to BANK'S mass-market customers. You are expected to achieve individual sales target while ensuring accurate and timely completion of the entire sales and compliance process.
- Provide prudent financial advisory and investment solutions to meet the financial planning needs and requirements of BANK's clients
- Develop and deepen relationships with clients who have been assigned to you
- Ensure proper advisory procedures and documentation while adhering to the Bank's internal policies, business processes and regulatory requirements (i.e. FAA and other related statutory Acts)
- A recognised university degree
- Results-oriented, dynamic and self-driven
- Competent in engaging and managing internal and external clients
- Proven ability to achieve sales target
- Resourceful and able to work with minimal supervision