1663 Services jobs in Ang Mo Kio

Job Highlights:

• Nearest MRT: Caldecott MRT
• Contract duration: 12 months
• Salary: Up to $3,100/month.

What You'll Do

• Engage callers to assess the nature and severity of the situation
• Collect and verify information from relevant sources (e.g., schools, family members, relatives, government databases)
• Conduct risk and safety assessments for reported cases
• Determine response urgency and ensure appropriate case routing
• Coordinate with partner agencies to ensure smooth case handover
• Engage and involve key family members in working with the assigned agency

What We're Looking For

• Singaporean only.
• Minimum Degree holders.
• Proficient in Microsoft Office applications, including Word and Excel.
• Experienced in customer service/call center would be advantageous.
• Ability to remain calm and composed in high-stress situations and environments

• Willingness to work shift hours if required (operates a 24/7 helpline). Currently, work hours follow the schedule below and may be updated if there are changes.

• 1) Mon – Thur: 9 am – 6.30 pm; Fri: 9 am – 6 pm

  2) Mon – Thur: 12 – 9.30 pm; Fri: 12 – 9 pm

Interested candidates please click "Apply Now".

We regret to inform that only shortlisted candidates will be informed.

Angelle Patrick John

Outsourcing Team

BGC Group Pte Ltd

EA: 05C3053

By submitting your resume or personal data, you consent to BGC Group Pte Ltd collecting, using, and disclosing your personal data to our clients and partners for the purpose of evaluating your suitability for job opportunities and related recruitment services. You acknowledge that you have read, understood, and agree to our Privacy Policy for Job Applicants, available at

1. HR Service Delivery:

2. Manage day-to-day HR operations, ensuring efficient and timely processing of HR transactions such as benefits administration, creation of new employee records, updating of employee employment and training records, onboarding club tours, and offboarding clearances.

3. Serve as the first point of contact for employees and managers, handling HR-related inquiries and providing information on policies and procedures.
4. Raise purchase orders for departmental purchases.
5. Act as the point of contact for the Club's transport services.
6. Assist employees with insurance claims.
7. Manage work injury claims, e-claims (e.g., flexi benefits, shoe allowance, dental), government-mandated medical tests, and government-related claims such as childcare, maternity, and other related claims.
8. Oversee monthly confirmations, work pass renewals, birthday letter, compliments, and the Service Raising Star program.
9. Oversee the re-employment process.
10. Conduct monthly orientation briefing to new hire.
11. Support HR events such as festivals, townhall and teambuilding.
12. Support in training administrative duties such as registration and training records.

13. Employee Support:

14. Provide guidance and support to employees on HR policies, payroll matters, benefits, and procedures.

15. Address employee concerns and complaints, escalating complex issues to the appropriate HR team when necessary.

In Schneider Electric everything we do promotes progress and sustainability for all — our colleagues, customers, partners, and the communities and societies where we live and work. From the products, software, and services driving the digital transformation of energy management and automation to corporate citizenship and volunteer activities, we make an impact by helping people and organizations become more resilient and efficient, more electric and digital.

Which is where you come in. Working at Schneider Electric means working toward a cleaner, better world. You're part of a global team built on inclusion, mastery, purpose, action, curiosity, and teamwork, turning sustainability ambitions into actions.

We are looking for Services Sales Account Manager (Government/Real Estate) to make an impact

What you will do:

• Initiates contact, develops relationship and generates demand in customer accounts within the target segment, assigned to them by Segment Sales Manager.
• Educates customers on all SE products and services with special attention on customer pain points.
• Cross selling of Field Service portfolio – Power Systems, Secure Power & Cooling, Digital Energy, Industrial Automation
• Secures customer satisfaction overseeing all ongoing activities with the customer (orders and execution)
• Utilizes BFO ) for sales funnel management, account planning, performance and opportunity detection via Sales Cockpit.
• Provides monthly forecasts, using BFO, and summaries in a timely manner.
• Participates in the preparation of analysis and reports on field service performance.
• Provides precise and timely information to Tender team to prepare sales quotations and proposals
• Monitors margin to be at or above country thresholds. Uses DOA process to escalate opportunities below thresholds.
• Understand key account player mapping on end user, consultants, LEW and contractors.
• Knows where to be to create business opportunities, understand the importance of attending industry events and networking functions to follow assigned accounts need

What is required?

• Bachelor Degree in Engineering or equivalent
• At least 3 years of technical sales experience in engineering solutions
• Ability to grasp engineering solutions and present it to a lay person is a must for being a 'trusted advisor' and create demands,
• Account management skills
• Cold Calling, Social Selling skills
• Persuading, convincing, influencing, or impressing others in order to promote our offers and get them to support influencing other decision makers.
• Active Listening - providing full attention to, the content and meaning of others' messages
• Ability to build a sustainable and reliable relationship with the customer. The concept of Customer Intimacy is critical in Field Services.
• Develop go to market strategies and work closely with prescription team, country segment leaders and contractor team to increase sales hit rates.
• Energetic, outgoing, proactive and have attention to prospecting and networking
• Excellent verbal and written communication skills including C-level customers
• Thorough knowledge of Schneider Electric services offers throughout the Asset Management Life Cycle of the product. Good knowledge of power system, secure power, industry systems.
• Proficient in Microsoft Office suite and ERP/CRM related tools. Excellent organizational skills.
• Ability to leverage technology for communications and managing own performance

About the Role
We are seeking an Assistant / Senior Assistant who will provide operational support to our mobile team of doctors and nurses who travel across Singapore to deliver trusted patient care - health screening, vaccination, medical consultation and nursing procedures - at corporate on-site and home-based settings. The ideal candidate possesses a mindset of continuous improvement and change and demonstrates genuine curiosity, collaboration and ability to deal with ambiguity, especially in a start-up environment. This role reports directly to the Manager, Mobile Services.
A summary of the key responsibilities are as follows:
Coordinate on-site, home-based, and in-clinic appointments accurately and efficiently across different communication channels.
Manage the deployment of mobile doctors and nurses for on-site and home-based services, ensuring optimal time and route utilisation.
Account for proper handover and takeover of equipment and accurate inventory levels.
Ensure the accurate and timely submission of necessary medical claims in accordance with prevailing government regulations.
Prepare, generate and upload medical reports to clients accurately and in a timely manner.
Respond to all phone, email, or text enquiries, professionally and in a timely manner.
Provide phlebotomy and simple adjunct consultation procedures at on-site and home-based settings.
Liaise with external test laboratories on specimen collection and processing to ensure accurate and timely results.
Identify gaps and escalate issues and concerns to ensure prompt resolution.
Perform other duties and responsibilities assigned by the Manager.
About you
Minimally holds a qualification in NITEC or higher NITEC diploma.
Able to commit to a 5.5-day work week up to an average of 44 hours a week.
Minimum two years of experience in a medical/healthcare setting with a proven track record in delivering excellent customer service.
Prior experience as an Enrolled Nurse is ideal. If otherwise, candidates who possess valid certifications in the following are preferred:
Phlebotomy
Basic Cardiac Life Support (BCLS) + AED
Proficient in Microsoft Office and Google Suite tools.
Excellent verbal and written communication skills in English.
Proactive, meticulous and comfortable working on daily assigned tasks independently.
Strong team player with the ability to work collaboratively to achieve positive outcomes.
Genuine curiosity and strong desire to continuously learn and grow.
#J-18808-Ljbffr

Location:
Singapore, SG,

Flexible Work Arrangement: Onsite

Job Category: Fixed Base Operations (FBO)

Career Level: Executive

Requisition Id: 4611

Since 1967, Jet Aviation has been crafting flight in its smoothest form. From one hangar in Basel, Switzerland, to over 4,500 employees, and some 50 locations worldwide. Aircraft Management, Aircraft Sales, Charter, Completions, Government Services, FBO, Fixed and Rotary Wing Maintenance, and Staffing. Behind every seamless Jet Aviation experience, is a team of dedicated professionals perfecting the art of flight. The artisans of aviation. The craft that brings our customers' journey to life. In the hangar, on the ground, and behind the scenes. Enabling global flight, with passion.

As a Certified Line & Ramp Service Agent, you will carry out ramp operations in accordance to the highest possible standards set by Jet Aviation in terms of safety, service and quality. This includes basic handling services such as porter services, transportation for customers and crew and the safe operation of Ground Support Equipment (GSE).

• Carry out various ramp operation tasks within established operating procedures and quality standards
• Provide porter services such as delivery of luggage and cargo from and to the aircraft and transportation for customers and crew
• Responsible in towing, pushback, aircraft marshalling and disconnecting services for all types of aircrafts
• Provide service to the aircraft using ground support equipment (GPU, water, lavatory etc.) and ensure its safe operation
• Assist in providing aircraft with ice, coffee, catering etc. and assist with general grounds keeping as well as aircraft, hangar and car cleaning
• Participate in the Safety & Quality Management System in accordance to the safety and quality policy and be pro-actively involved in a positive safety culture environment
• Identify and report potential hazards and near misses as well as occurrences as required by the reporting system
• Represent Jet Aviation as one company internally and externally with industry groups, regulatory bodies and the General Dynamics network

• High School Diploma/GED or other equivalent secondary-level qualifications
• Must possess a valid Singapore Class 3 driving licence
• A valid Singapore Class 4 and CAT 1R driving licence is required for the operation of heavy vehicles within restricted areas.
• Demonstrates common courtesy, professionalism, and a strong sense of responsibility in carrying out duties.
• Ability to work flexible hours, including weekends and public holidays, as part of a rotating roster or when business demands arise.

• Committed to high quality standards with a strong focus on customer satisfaction
• Excellent communication, interpersonal, and customer service skills
• Able to remain calm and perform effectively under pressure
• Results-driven with a high degree of personal accountability and follow-through
• Proactive and self-motivated, with strong initiative and the ability to work independently
• Strong personal values corresponding with Jet Aviation values (Trust, Honesty, Alignment, Transparency)

If you are interested in a multicultural, challenging and innovative working environment and your profile matches our requirements, we are looking forward to receiving your online application in English.

COMPANY DESCRIPTION
The Salvation Army has been touching lives in Singapore since 1935 and we remain committed in serving the underprivileged in the community without discrimination. To us, every life is precious and we actively help those in need regardless of age, race or religion.
Throughout the years, we have established a comprehensive network of social services to meet a wide range of needs in our community. Our diverse programmes reach out to children who need care and protection, families in material need, ailing aged requiring quality nursing care and other needy segments in our society.
Our spiritual ministry also reaches out to the people in the community to provide counsel to those in need. We are there to help guide those in need towards finding their identity and purpose in life.
RESPONSIBILITIES
MAIN PURPOSE / OBJECTIVES:
The Assistant Director, Community and Youth Mental Health (CYMH) Services is responsible for overseeing and managing the delivery of community services and youth mental health programmes. He/she will provide professional and operational oversight for clinical and social work components in CYMH.
This position will supervise the Manager, Youth Development Centre (YDC) to ensure smooth planning and implementation of programmes for youths at the drop in centre, child access services and youth mental health programmes. This will include guiding staff and executing the pivoting of YDC from its current focus to professionally grounded youth mental health and developing the activities and programmes needed from scratch.
This position will also provide professional supervision to develop and implement youth mental health programmes that are able to reach a broad spectrum of youths to build resilience as well as supervise the team to provide case management and basic level counselling/triage for low to moderate level of youth mental health concerns. This will include ensuring that funders' KPIs and obligations are met.
This position will also supervise the Manager, Kids in Play (KIP) to ensure strategic planning, and provide strong professional oversight to enable KIP to continue to be well established as a clinically sound service provider and continue to grow KIP's social work and clinical practice in the corrections landscape. This position will also front engagements with government agencies such as Prisons and NCSS, using his/her professional standing and capability to build a strong reputation for KIP and enable collaboration with key stakeholders to ensure continual financial support for all KIP programmes. He/she will also work with relevant agencies such as NCSS on assessment/evaluation tools and how they are to be implemented appropriately to ensure KIP is fairly assessed.
Key Responsibilities:
Oversee and manage the delivery of community services and youth mental health programmes.
Provide professional oversight for clinical and social work components in CYMH and KIP.
Supervise the Manager, Youth Development Centre to ensure smooth planning and implementation of programmes for youths at the drop-in centre, child access services, and youth mental health programmes.
Guide staff and execute the pivoting of YDC from its current focus to youth mental health.
Provide professional oversight to develop and implement youth mental health programmes that are able to reach a broad spectrum of youths to develop healthy coping mechanisms, build resilience, and navigate life's challenges.
Supervise the Manager, Kids in Play (KIP) to ensure strategic planning, and where appropriate review, for all KIP programmes to ensure KIP's standing in correctional sector remains strong.
Foster strong collaboration with key stakeholders such as Prisons and NCSS to ensure continual financial support for all KIP programmes.
Maintain close working relations with Prisons authorities to ensure all kids in play continue to develop.
Ensure that funder's KPIs and obligations for all community and YMH programmes are met, as well as work with relevant partners such as MER in HQ and NCSS Research to ensure evaluations are fairly executed for.
Grow youth mental health community services.
Work closely with ED/CYG and AM/Corp and Prog Development to grow funding to sustain and grow community services, in particular youth mental health.
Provide practice leadership and supervision for social workers in CYG, as needed.
Any other duties as required by TSA or CYG.
Key Performance Indicators:
Programme Effectiveness: Measure the impact and effectiveness of community services and youth mental health programmes through participant feedback, engagement levels, and outcome assessments.
Funder's KPlis and Obligations: Ensure that all funder's key performance indicators and obligations are met, including timely submission of reports and adherence to funding requirements.
Staff Supervision and Development: Evaluate the performance and development of supervised staff, including the Manager, Youth Development Centre, and the Manager, Kids in Play (KIP). This includes regular performance appraisals and professional development plans.
Collaboration with Stakeholders: Foster strong collaboration with key stakeholders, including maintaining close working relations with Prisons authorities and ensuring continual financial support for all KIP programmes.
Programme Implementation and Pivoting: Successfully guide and execute the pivoting of the Youth Development Centre (YDC) from its current focus to youth mental health, ensuring smooth planning and implementation of programmes.
Compliance and Standards: Ensure that all administrative requirements meet licensing standards and that work processes and protocols are transparent and understood by all staff.
Funding: Ensure funding to enable sustainability of community services and growth of youth mental health.
QUALIFICATIONS
A degree in social work, psychology, or a related field.
Strong clinical and professional record in social work or clinical work, especially in working with families, children and youth and/or mental health
Strong social work/clinical leadership abilities and able to grow capability for other professionals.
Strong leadership and management skills.
Excellent communication and interpersonal skills.
Ability to work collaboratively with various stakeholders.
OTHER INFORMATION
10 am to 7 pm on Monday to Friday (1 hour for lunch)
As this programme will involve community outreach and services, flexibility will be needed due to the exisgencies of service.
Working Location
The Salvation ArmyChildren and Youth Group
Youth Development Centre
Address: 65 Kallang Bahru, #01-305, Singapore
Gracehaven Children's Home
Address: 3 Lorong Napiri, Singapore
By submitting this job application, I affirm that I have given to The Salvation Army true and complete information on this application. No requested information has been concealed.
I agree that The Salvation Army (TSA) may collect, use and disclose your personal data, as provided in this application form, or (if applicable) obtained by TSA as a result of your employment, for the following purposes in accordance with the Personal Data Protection Act 2012 and our data protection policy (available at our website at ):
a) the processing of this employment application;
b) the administration of the employment with TSA; and
c) sharing of personal information to third party, including but not limited to government agencies, hospitals, vendor(s)/supplier (s), working in collaboration with TSA to support the employment.
If you are providing third party's personal data, you hereby declare that you have obtained consent from the named individual(s), for the collection, use and disclosure of his/her personal data by you to TSA, TSA business partners and other third-party service providers. I authorised the organisation to contact references provided for employment reference checks.
Please visit our website at for further details on our data protection policy, including how you may access and correct your personal data or withdraw consent to the collection, use or disclosure of your personal data.
If any information I have provided is untrue, or if I have concealed material information, I understand that this will constitute cause for denial of employment or immediate dismissal.
Please note that your application will be sent to and reviewed by the direct employer - The Salvation Army Singapore
#J-18808-Ljbffr

Your day-to-day
Financial Returns:
•To assist the Duty Manager in the hotel's revenue growth by leveraging on the company's systems, procedures, and business processes.
•Handling Guest check-out and billing in an efficient, friendly and hassle-free manner.
People:
•Promote the Holiday Inn Express ‘one team approach’ and reliable service through daily communication and coordination with all team members.
•Participate in programs that drive improvements in team member engagement and are aligned with the ‘Holiday Inn Express Make Every Interaction Counts’ brand service behaviours.
•Ensure own productivity and that of the team on a day-to-day basis by planning and assigning work and establishing performance and development goals as set by Duty Manager.
•Contribute by participation in compliance with federal, state, and local laws and safety regulations
Guest Experience:
•Check Guests in – Efficiently Greet, register and confirm guest particulars and payment details upon check in. Issue keys.
•Check Guests Out - Print and confirm details of payment and bill for guests upon check out
•Answer any guests' inquiries practically and simply in adherence to brand standards.
•Handle guests' complaints appropriately adhering to brand standards.
•Handle cashiering, payment, and foreign currency exchange accurately.
•Reliably handle all special needs and requests of guests and repeat visitors.
•Demonstrate Brand Hearted behaviours by maintaining compliance with all brand standards, behaviours, hallmarks, and license agreement mandates.
•Retrieve and print Arrival/Departure Report, Backup Report, and Trace Report from Oasis PMS for daily room allocation.
•Accurately Enter/Update Reservations
•Handle Telephone inquiries efficiently and effectively
•Perform in a self-sufficient way in line with business requirements
•Great Room- Process Guest Food and Beverage Orders, Clear Tables (The Great Room)
•Refresh Food and Beverage in The Great Room
•Meeting room- Set up Meeting Room, Make Tea and Coffee
•Organize Guest Areas and Pick up debris throughout Public Areas
•Updating constantly on local knowledge to improve the guest experience.
•Responsible for IHG Rewards Club Enrolments & Recognition
•Finance/Admin (Petty Cash Processing, Purchasing, Billing)
Responsible Business:
•Demonstrate Awareness of Occupational Health and Safety Responsibilities (OH&S) policies and procedures and ensure all procedures are conducted safely and within OH&S guidelines
•Be aware of duty of care and adhere to occupational, health and safety legislation, policies and procedures
•Be familiar with property safety, first aid, and fire and emergency procedures and operate equipment safely and sensibly
•Initiate action to correct a hazardous situation and notify supervisors of potential dangers
•Support the hotel’s corporate responsibility initiatives in the areas of community involvement, environment management, workplace health & safety, and food safety, and drive action plans as required to achieve hotel corporate responsibility objectives.
Perform other duties as assigned by the Duty Manager, Assistant Rooms Division Manager, Operations Manager, or General Manager.
What we need from you
Minimum high school/secondary education/college degree preferred. Positive attitude, pleasant personality, good communication skills, hotel operations and/or service experience preferred basic computer literacy. Must be conversant in English.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
#J-18808-Ljbffr

Job Responsibilities:

• Responsible for all technical support related aspects to customer / FSE: escalations, fleet performance, system installations improvement programs and upgrades.
• Acts as intermediary and field escalation focal point between customer and Division by providing technical support and documentation field engineers, technicians and product support personnel who are diagnosing, troubleshooting, repairing and debugging equipment.
• Provides Alpha Site support to Engineering specifically related to installation, operation, calibration, service and /or testing of a new hardware, process or software design in house or on an engineering tool
• Provides Beta Site Support; specifically related to installation, operation, calibration, service and/or testing of a new hardware, software or processes on a customer tool
• Initiates and provides review of ECO's to ensure data supports fix and follow up with communication to the field.
• Supports in the generation of documentation such as CENs and BKMs. Creates and reviews documentation covering technical improvements, system upgrades, and support plans. Presents at customer level. Ensures field implementation

Job Requirements:

• A relevant engineering education qualification (Mechanical / Electrical / Mechatronics or related field)
• Prior experience in Semi conductor Equipment (Front end or back end)
• Be the center to understand other regions' issues and able to effectively diagnose and resolve complex technical issues.
• Able to communicate clearly and effectively with customers and internal teams. At times, meetings may be at Europe/ US time zones
• Able to to work well in a team environment and adapt to changing priorities. Willing to travel onsite for troubleshooting / upgrades.

Studio Operations 9 Months Internship (Part-Time)

$11 per hour

Pilates Fitness Operations Intern will be running the day to day operations of the studios covering customer service management, managing online and offline operations, and upkeep of studio cleanliness.

We encourage the intern to suggest new initiatives to improve customer experience and service offerings. Just like many before you, this internship offers a good opportunity for you to take your idea from concept to fruition during your internship with us.

KEY DUTIES

• Responsible for customer service, studio upkeep and virtual client experience
• Improve efficiency of current processes, suggest ways to improve customer experience and service offerings.
• Provide prompt replies to customer enquiries on various online platforms and our hotline
• Daily online and offline operations
• Studio housekeeping duties

ENVIRONMENT

• Flat hierarchy, independent working environment
• FREE Pilates Reformer classes

REQUIREMENTS

• Minimum commitment of 9 months, 3 days a week. You may take leave for exams or traveling etc during the 9 months. Completion bonus given at the end of 9 month term.
• 12pm - 5.30pm, Mondays to Fridays. Rest on weekends.
• At least 1 year working experience in administrative role
• Enjoys client interaction and can problem solve in a service-oriented way
• Good customer service and telephone etiquette
• Able to handle multiple requests coming in at the same time and systematically completes all tasks before the end of day
• Able to work independently alone or with the team.
• Experienced in admin work, good with google office and quick in picking up using computer systems
• Detailed oriented, meticulous, careful
• Tertiary students with 1 year of work experience are welcome to apply

Job Type: Internship

Contract length: 9 months

Pay: $, 1,400.00 per month

Benefits:

• Employee discount

Work Location: In person