3,678 Sephora jobs in Singapore
Manager, Education, Sephora University Singapore
Posted 4 days ago
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Job description:
At Sephora, beauty is about feeling seen, valued, and empowered, individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential and making a difference every day. Together, we belong to something beautiful.
Sephora SEA’s omni channel business spans over 8 countries (Australia, India, Indonesia, Malaysia, New Zealand, the Philippines, Singapore and Thailand) with 100+ stores and boasts some global flagships such as ION and Raffles City in Singapore, F88 in Kuala Lumpur and Pitt Street in Sydney. Sephora SEA is experiencing rapid growth in the region with new store openings and business channels (i.e., Click and collect and marketplace).
Manager, Education, Sephora University Singapore
We are looking for a highly motivated and strategic Manager, Education to oversee the development, localisation, deployment, and evaluation of contemporary retail education initiatives across Singapore to meet commercial business objectives. The ideal candidate will have a strong background in learning and development, ideally within the beauty retail sector, excellent leadership skills, and a passion for fostering learning and development within a commercial environment.
You will shine here if you enjoy…
Education Strategy
- Translating the regional Sephora University strategy for market deployment
- Collaborating cross functionally with key stakeholders and aligning to priorities and business objectives
Training Needs Analysis
- Conducting training needs analysis as/when required to stay updated on market skill level learning gaps of retail employees
- Identifying opportunities and devising targeted training interventions to bridge gaps
Program Implementation
- Adapting and implementing comprehensive education programs and initiatives (e.g. onboarding) for Sephora’s retail employees, including Beauty Advisors and Store Management Teams
- Ensuring that programs are engaging, effective, and aligned with Sephora’s brand values and standards
Learning Transfer
- Implementing strategies to facilitate the transfer of learning on the job
- Ensuring that employees are equipped with the necessary knowledge and skills required to perform their role
Team Leadership
- Leading and managing a team of education specialists
- Providing guidance, support, and professional development opportunities to ensure high-quality program delivery and transfer of learning
Quality Assurance
- Monitoring and evaluating the effectiveness of education programs and initiatives through assessments, feedback, and data analysis
- Implementing improvements and best practices to enhance program quality and impact
Resource Management
- Overseeing the development and management of educational resources, including training materials, technology, and facilities
- Ensuring that resources are utilized effectively and efficiently
Stakeholder Management
- Collaborating closely with Regional Sephora University Team
- Building and maintaining strong relationships with key stakeholders in store teams, brand partners, and corporate partners both in country and region
- Collaborating and communicating program goals, progress, and outcomes effectively
Budget Management
- Forecasting and managing the education department’s budget
- Ensuring that financial resources are allocated appropriately and that programs are delivered within budget constraints
Compliance and Standards
- Ensuring that all educational programs and initiatives comply with Sephora’s standards and policies
- Staying informed about changes in industry regulations and best practices
Innovation and Improvement
- Staying up to date on beauty trends and developments in adult education and retail industry
- Identifying opportunities for innovation and continuous improvement in program design and delivery
Reporting and Documentation
- Preparing and presenting reports on program performance, outcomes, and impact
- Maintaining accurate records and documentation of program activities and achievements
We would love to hear from you if you are/have…
- A bachelor’s degree in Education, Business, or a related field or a minimum of 10 years of experience in a similar role
- Proven experience in educational program management, curriculum development, and team leadership within the beauty or retail industry
- Knowledge of contemporary adult learning and development concepts, instructional design principles a must. Experience in digital and social learning preferred
- Strong beauty experience with an understanding of beauty products, trends, and techniques essential
- Excellent leadership, communication, and interpersonal skills, including presentation and facilitation skills
- Entrepreneurial and able to work in a fast-paced environment with numerous stakeholders, possesses the ability to listen and understand the needs of the client andstakeholders, translating those needs into educational focuses
- Hands-on and solution-oriented with the ability to manage and lead others to do the same
- Client-centric and possess a commercial mindset, has the demonstrated ability to drive business KPIs through team development
- Ability to think strategically and make data-driven decisions
- Strong organizational and project management skills to balance and prioritize
- Proficiency in using educational technology and software, has sound Office 365 skills
- Experience in budget management and resource allocation
- Knowledge of relevant industry regulations and standards
- Passion for beauty and a commitment to fostering learning and development
Here, you will find:
- Community , in which authenticity is embraced, and the strength of our differences fuels our collective spirit
- Culture of empowerment, learning & growth, that offers you the tools, space and opportunity to learn, innovate and lead
- Work that brings fulfilment, from delighting clients every day, to inspiring our industry at large, every action makes a difference
It is in the Sephora DNA to champion a world of inspiration and inclusion where everyone can celebrate their beauty. You can be yourself, because you are what sets us apart. Join us and belong to something beautiful.
Sephora is proud to be an equal opportunity workplace for all. We do not discriminate in recruitment, hiring, training, advancement, or other employment practices. We celebrate diversity and are committed to creating and fostering an inclusive environment for all employees.
#J-18808-LjbffrSales Associate - Customer Service
Posted today
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We are looking for a highly motivated and skilled Station Service Crew to join our team.
- Location: Dunearn Road
Responsibilities:
- Assist customers in finding products and provide information.
- Maintain cleanliness and organization.
- Restock shelves and ensure products are properly labeled with prices.
- Manage inventory and conduct stocktaking.
We offer:
- A full-time position
- 6 days work week
- Training will be provided
EA License No: 19C9611
EA Personnel Reg No: R1433735
Sales Associate - Customer Service Specialist
Posted today
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Job Description
Are you looking for a retail role with great customer interaction? We have an exciting opportunity for a Sales Associate to join our team!
Key Responsibilities:- Effectively promote ongoing promotions and services to customers
- Provide expert advice on product selection, including frame and pose recommendations
- Support customers during their photo shoot experience
- Deliver exceptional customer service with a positive attitude
- Perform administrative tasks to support daily operations
- Process payments and manage point-of-sale transactions
- Coordinate appointment bookings and follow-up communications
- Assist with stock management, inventory tracking, and replenishment
- No prior experience is required; comprehensive training will be provided
- Must be fluent in English with strong communication skills
- Positive work attitude and commitment are essential
- Excellent interpersonal skills are necessary to engage effectively with customers
- Working hours: 5 days per week, 10am-8pm (Monday off)
- Two meals provided daily
- A competitive basic salary with commission incentives
Customer Service
Posted today
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Job Description
Job Highlights
- We offer attractive salary commensurate with work experience
- Great opportunities for learning & career advancement
- Medical, dental & insurance benefits
JOB RESPONSIBILITIES
- Provides customer support, responding to customer requests in a timely and accurate manner while demonstrating a high level of customer service empathy, professionalism and respect.
- Maintain relationships with customers, shipping line, PSA & relevant parties.
- Do following up customer orders from start to the end.
- Returns all internal/external calls, emails, and faxes in a timely manner, ensuring that customers’ concerns are understood and resolution is clearly explained.
- Solve customer problems and help resolve issues.
- Preparing bills and invoices.
- Ensure accurate and timely data entry into the inhouse system.
- Excellent multitasking skills within their work space as well as computer software programs.
- Cooperative and helps to promote teamwork.
JOB REQUIREMENTS
- Fresh graduates are welcome to apply
- Computer literacy
- Good interpersonal skill
- Diploma holder in Maritime Studies, Shipping, Logistics & Supply Chain
Working Hours
Mon - Fri (8:30am to 5:30pm)
Sat (8:30am to 12:30pm)
Working Location
6 Tuas Avenue 6, Singapore 639311
#J-18808-LjbffrCustomer Service
Posted 3 days ago
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Job Description
Job Highlights
Walking distance to Lavender MRT / Kallang MRT / Bendemeer MRT
Perfect Attendance Bonus
Good Performance Bonus
Long Service Bonus
Project Bonus
Position Overview
We are seeking a detail-oriented and experienced Customer Service Executive to join our team. The ideal candidate will play a key role in delivering excellent customer service and enhancing the overall customer experience through prompt support and continuous process improvement.
Job Description
Reporting to the Head of Customer Service , the successful candidate will be responsible for the following:
- Address customer feedback promptly and professionally to ensure high levels of satisfaction.
- Identify and implement process improvements to enhance customer experience.
- Prepare sales quotations, sales orders, delivery orders, invoices, and other relevant documents.
- Attend to customer inquiries across various channels in a timely and courteous manner.
- Ensure the accurate and timely processing and execution of customer orders.
- Coordinate with internal departments and third parties to fulfill customer requests.
- Maintain strong customer relationships by providing accurate product information and dedicated sales support.
- Handle and resolve customer complaints and feedback efficiently.
- Generate monthly customer statements and monitor payment statuses.
- Perform any ad-hoc duties as assigned by the department head.
Requirements
- A minimum of a Degree in any field.
- At least 2 years of relevant experience in customer service or administrative roles.
- Excellent written and verbal communication skills.
- Proficiency in spoken Mandarin is required, as the role involves handling feedback from Mandarin-speaking customers.
- Strong problem-solving and conflict resolution skills.
- Proficient in Microsoft Office applications, especially Word, Excel, and PowerPoint.
- Ability to perform under pressure in a fast-paced environment.
- A customer-centric mindset with a passion for delivering excellent service.
- Meticulous, detail-oriented, and process-driven.
- Patient, empathetic, and adaptable in handling different customer situations.
Working Hours
Monday to Friday: 8:00 AM – 5:00 PM
Alternate Saturdays: 9:00 AM – 4:00 PM
We regret that only shortlisted candidates will be notified.
#J-18808-LjbffrCustomer Service
Posted 3 days ago
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Job Description
Government officials will NEVER ask you to transfer money or disclose bank log-in details over a phone call. Call the 24/7 ScamShield Helpline at 1799 if you are unsure if something is a scam.
Company: C P WORLD PTE. LTD.
Job Title: Customer ServiceReference: MCF-2025-1067920
Address: 2 BUKIT MERAH CENTRAL 159835
Type: Full Time
Level: Non-executive
Experience: 1 year
Industry: Logistics / Supply Chain
Salary: $2,700 to $3,800 Monthly
Applications: 7 applications
Posted Date: 21 Jul 2025
Closing Date: 20 Aug 2025
Additional Info: See how you compare with other applicants
Skills Required:
- Microsoft Excel
- Arranging
- Supply Chain
- Data Entry
- SAP
- Transportation
- Microsoft Word
- Customer Service
- Shipping
- Able To Work Independently
Develop your career skills and experiences to increase your value and become exceptional in your job by developing your skills.
#J-18808-LjbffrCUSTOMER SERVICE
Posted 3 days ago
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Job Description
URGENT HIRING: Airport Transfer Planner (Customer Service)
Singapore | Full-Time | Salary: $2,000 - $3000 + Bonus
Why Join Us?
Leading limousine & airport transfer company
Fast-paced, rewarding role with growth opportunities
Friendly team & supportive management
Your Job:
- Plan & dispatch airport transfers (SIN Changi)
- Handle VIP clients & corporate bookings
- Ensure smooth operations with drivers
Requirements:
Organized & tech-savvy
Customer service experience (Transport)
Able to work shifts 12 hour shift must be able to work on weekend
Apply Now: Send resume to
Call/WhatsApp: 90588837
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Customer Service
Posted 3 days ago
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Job Description
RESPONSIBILITIES
1. To manage customer's shipment request and communicate promptly.
2. Ensure timely co-ordination to finalize booking process with customer and perform booking process into system.
3. Attend to customer's requests for container re-use, cargo claims, cross-bookings, container detention, damage container handling, and depot cleaning/washing issues.
JOB REQUIREMENTS
1. Strongly preferred with at least 1-2 years' experience in shipping or freight forwarding
2. Preferred knowledge of export/import and transshipment regulations and requirements
Working hours
· Monday – Friday: 8am – 5pm
· Saturday: 8am – 12pm
Working Location
· 14 Tuas Avenue 6
Reporting Manager
· CS Manager
#J-18808-LjbffrCustomer Service
Posted 3 days ago
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Job Description
Maintain operation of system dashboard/portal and ensure customers receive high-quality service and satisfaction.
Monitor and administer system works.
Respond promptly to activation calls and investigate disturbances.
Address all inquiries related to season applications, refunds, and changes of particulars, resolving issues efficiently.
Communicate with users via email, telephone, and portal.
Generate daily and monthly reports on occurrences, such as email reports and call tracking.
Perform administrative duties, including basic finance, filing, data entry, and application submissions.
Requirements:
- Able to work 12-hour rotating shifts.
- Must be a Singaporean.
- Capable of working independently and at multiple locations when required.
Skills, Abilities, and Knowledge:
- Strong communication skills, with the ability to speak clearly and relate effectively with people from diverse backgrounds.
- Professional conduct in all functions.
- Excellent customer service skills to ensure high customer satisfaction.
- Highly energetic, confident, reliable, punctual, and proactive.
- Attention to detail and accuracy in tasks.
- Proficient in Microsoft Office and computer skills.
Customer Service
Posted 3 days ago
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Job Description
Customer Service will be responsible to ensure excellent service standards and maintain high customer satisfaction along with coordination activities.
Duties & Responsibilities:
- Responsible for order processing, quotations, and invoicing
- Assisting customers with sales inquiries via phone and email
- Responsible for following up on enquires and closing the order
- Working closely with sales personnel and providing them with updates when necessary
- Coordinate and monitor deliveries and inventories for customers
- Responsible for new product quotations and dispatch of product samples
- Administrative tasks on an ad-hoc basis
The Successful Applicant:
- GCE "O", and above
- Able to adapt to a dynamic, fast-paced, and challenging environment
- Proficient in MS Excel, Word
- A proactive approach to problem-solving
- Excellent interpersonal and communication skills
- Has initiative and a positive learning attitude
- Customer-oriented and able to multi-task
- Ability to work independently and with minimum supervision
Interested applicants, please email your full resume + expected salary by clicking "Apply now "
#J-18808-Ljbffr