2,772 Sales Support jobs in Singapore

• Handling necessary shipping documents for import - monitor shipment and ensure receipt of shipping documents
• Liaising with forwarder - booking of containers, checking of vessel schedule, trucking of containers
• Preparing monthly quotation for Export shipment
• Preparing necessary documentation for direct shipment
• Data entry using in-house system
• Other ad-hoc / administrative duties

• 1-2 years of experience as the same or similar role is advantageous
• Require basic knowledge of computer (e.g. Excel, Words etc.)
• Person who can work with patience, flexibility, and hospitality

• Coordinate digital marketing project activities, resources, and information
• Document and follow up on key actions and decisions from meetings
• Break down projects into manageable tasks and set deadlines
• Assign tasks to internal teams and monitor progress
• Address issues as they arise and ensure smooth project execution
• Serve as the main point of contact, communicating project status to all stakeholders
• Provide administrative support as required

• Proficient in Microsoft Office
• Strong multitasking abilities in a fast-paced environment
• Knowledge of file management, transcription, and administrative procedures
• Open to candidates without relevant industry experience; training will be provided

• Opportunities for growth and advancement
• Comprehensive in-depth training and support will be provided

• Monday - Friday, 9am - 6pm

• Work directly supports top tier global brands
• Opportunities for career growth

• Develop and nurture long-term relationships with assigned clients.
• Anticipate and understand client needs and preferences.
• Respond promptly and professionally to client inquiries, concerns, and requests.
• Obtain monthly and seasonal forecasts from clients.
• Prepare necessary documentation for inbound, outbound shipments, and deliveries.
• Follow up on client requests, ensuring adherence to target response and resolution times.
• While addressing client requirements, strictly adhere to agreed scope of work and SLAs.
• Compile monthly performance reports and contribute to quarterly business reviews.
• Ensure timely invoicing, including standard charges and additional fees.
• Create and present reports and business reviews to clients, including status updates, meeting agendas and minutes, action logs, and risk assessments.
• Maintain regular communication with clients via phone, email, and meetings.
• Deliver reports on key performance indicators and logistics activities.
• Provide clients with actionable insights and recommendations for process improvements.

• Collaborate with operations teams to oversee and track client shipments and orders.
• Ensure timely deliveries and resolve any delays or issues.
• Keep clients updated on order status and developments.
• Monitor and maintain inbound and outbound volume tracking.

• Serve as the primary point of contact for resolving disputes or issues between clients and operations teams.
• Identify root causes of problems and suggest process enhancements.
• Confirm resolution steps with reporting manager when disputes arise.

• Ensure all client contracts and agreements are current and compliant with regulations.
• Maintain precise records of client interactions and transactions.

• Coordinate closely with sales, operations, and other departments to fulfil client requirements.
• Communicate client feedback internally to drive service improvements.

• Review and approve all transport invoices.
• Manage customer billing processes.

• Proven experience in the transport, distribution, or contract logistics industry, preferably with third-party logistics (3PL) providers.
• Hands-on experience managing both inbound and outbound logistics operations.
• Strong organisational skills with excellent attention to detail and the ability to multitask in a fast-paced environment.
• Outstanding verbal and written communication skills, with a customer-focused mindset and effective problem-solving abilities.

• Prepare quotations, stock status and follow ups
• Assist in documentations and filing
• Coordinate with Operations Division on order status
• Update customers on order fulfilment and delivery
• Verify customers' billing names
• Verify Payments Received

• Provide customer service
• Make arrangement for showroom visits and product training
• Perform showroom duties and assist in slab markings
• Prepare and replenish collateral like samples and catalogues
• Handle ad hoc duties assigned

• Assist in issue of purchase order to supplier
• Summit sales quotation , packing of stationery, sales enquiry to customer and follow up for possible sales.
• Handle feedback from customer and resolve complaints.
• Collect information on customer present and future consumption
• Services existing customers and ensure that customers order and requirements are fulfilled
• Collect market information relating to business opportunities, threats and other information on the industry

• Training provided

1. Sales Strategy & Planning
   Develop and implement effective sales strategies to meet or exceed targets.
   Identify new business opportunities within the construction and infrastructure sector.
2. Client Relationship Management
   Build and maintain strong, long-lasting client relationships.
   Act as a liaison between clients and the internal project/delivery teams.
3. Lead Generation & Conversion
   Generate leads through networking, cold calling, and referrals.
   Conduct client presentations and site visits to close sales.
4. Market & Competitor Analysis
   Monitor market trends and competitors to identify threats and opportunities.
   Provide feedback to senior management on market demands.
5. Team Collaboration
   Work closely with project managers, estimators, and engineers.
   Collaborate with marketing for promotional campaigns and materials.
6. Sales Reporting
   Maintain records of sales, revenue, and client interactions using CRM tools.
   Provide regular sales forecasts and reports to management.

• Education: Bachelor’s degree in Civil Engineering, Business Administration, Marketing, or a related field.
• Experience: Minimum 3 years in sales (preferably in construction, real estate, or building materials).
• Industry Knowledge: Strong understanding of construction processes, materials, and project cycles.
• Skills:
  Excellent communication and negotiation skills
  Proficiency in CRM software (e.g., Salesforce)
  Strong networking and interpersonal abilities
  Target-driven and results-oriented
  Knowledge of construction bidding and tendering processes (a plus)

• Construction companies (residential, commercial, infrastructure)
• Real estate developers
• Building materials and equipment suppliers
• Project consultancy or contracting firms

Sales Admin

• Prepare quotations, stock status and follow ups
• Assist in documentations and filing
• Coordinate with Operations Division on order status
• Update customers on order fulfilment and delivery
• Verify customers’ billing names
• Verify Payments Received

Sales Support

• Provide customer service
• Make arrangement for showroom visits and product training
• Perform showroom duties and assist in slab markings
• Prepare and replenish collateral like samples and catalogues
• Handle ad hoc duties assigned

Job Specification

We are hiring an administrative executive to support the company in terms of our growth and operations. We need someone who can communicate effectively, both over the phone and over Whatsapp and email. This person should also be organized and meticulous, to manage our transaction volumes and customers. This person would report to our Sales manager.

Responsibilities:

• Involved in the co-ordination works for fulfilling the customer's order requirements.
• Attend to customer Enquiry, Sales Quotation and Purchase Orders, Correspondences.
• Handle calls/emails on enquiries & assist to follow up calls with customers. Support Sales and Operations
• Liaison person and attend to customer when the person in-charge of the sales accounts is not available
• Coordinate with sales manager on all ad-hoc duties
• Other tasks and duties requested by management
• Reply to email, telephone or face to face enquiries

Requirements:

• Proven admin or assistant experience
• Knowledge of office management systems and procedures
• Excellent time management skills and ability to multi-task and prioritize work
• Attention to detail and problem solving skills
• Excellent written and verbal communication skills
• Strong organizational and planning skills
• Proficient in MS Office especially Excel
• At least 3-4 years of Sales coordinator experience would be advantageous
• With a "can-do" attitude

Administrative Assistant top skills & proficiencies:

• Reporting Skills / Administrative Writing Skills / Microsoft Office Skills
• Analysis / Professionalism / Problem Solving
• Supply Management / Inventory Control
• Verbal Communication / Office Administration Procedures
• Typing Skills / Attention to Detail / Accuracy
• Multitask / Telephone Skills
• Teamwork / Discretion and Judgment / Patience