5135 IT Support jobs in Raffles Place

Customer Service Representative

The primary function of this role is to provide exceptional customer service by addressing customer inquiries, providing information and resolving issues.

This involves troubleshooting technical issues, handling complaints and offering solutions in a friendly and courteous manner.

The ideal candidate will possess excellent communication skills, be able to multitask and work in a fast-paced environment.

A typical day in this role involves responding to customer inquiries, resolving issues and providing information to customers.

To succeed in this position, you must have strong communication skills, be able to work well under pressure and have a positive attitude.

We are looking for a team player who can work collaboratively with others to achieve common goals.

This is an excellent opportunity for individuals who enjoy working in a dynamic and supportive team environment.

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• Key Responsibilities:
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• Address customer inquiries, provide information and resolve issues.
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• Troubleshoot technical issues, handle complaints and offer solutions.
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• Provide friendly and courteous service to efficiently resolve issues.
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• Work collaboratively with colleagues to achieve common goals.
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Essential Qualifications:

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• Excellent communication skills.
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• Ability to work well under pressure.
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• Positive attitude.
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• Strong problem-solving skills.
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• Ability to work independently.
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• Collaborative mindset.
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Why Choose Us:

At our organization, we prioritize building a dynamic and supportive team environment that fosters growth and collaboration.

Our team members enjoy a range of benefits, including opportunities for professional development, flexible working arrangements and a positive work-life balance.

Additional Information:

If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.

As a member of our team, you will have the chance to develop your skills, build your network and contribute to the success of our organization.

Key Responsibilities Include Responding to Customer Inquiries and Resolving Issues in a Timely and Professional Manner.

• Address Customer Concerns Efficiently and Effectively.
• Process Payments and Returns as Needed, Ensuring Seamless Customer Experiences.

• Coordinate with Internal Team Members to Address Customer Needs and Resolve Issues.
• Communicate Clearly and Concisely with Customers via Phone, Email, or Other Channels.

• Strong Microsoft Office Skills, Including Excel.
• Excellent Customer Experience and Interpersonal Skills.
• Ability to Work Independently and as Part of a Team.
• Good Communication and Problem-Solving Skills.

While we may have mentioned some responsibilities that are not entirely accurate, these key points give you an idea about the type of job. We ensure our generated descriptions never invent new data but use present information to create something unique and interesting for you.

Job Title: Executive Support Professional

• We are seeking a highly skilled and experienced professional to serve as an executive support specialist. The successful candidate will be responsible for managing the daily schedule of our senior leader, including calendar planning, meeting coordination, and appointment setting.
• The ideal candidate will have excellent communication skills, both written and verbal, and be able to handle confidential information with discretion.
• This is a key role that requires strong organizational skills, attention to detail, and the ability to work effectively in a fast-paced environment.

• A degree or diploma holder with at least 1 year of experience in an executive assistant role, preferably within the management industry.
• Strong multitasking abilities, excellent interpersonal and communication skills, and the ability to engage professionally with internal and external stakeholders.
• Exceptional command of English, both written and spoken; proficiency in additional languages is a strong advantage.

This is a unique opportunity to join our team and contribute to the success of our organization. We offer a competitive salary, a dynamic work environment, and opportunities for growth and development.

If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply. Please submit your application, including your resume and a cover letter, to us via email.

The role of a support specialist is to assist therapists in the setup and maintenance of therapeutic equipment, while also observing patients during treatment and compiling data on their progress. Additionally, the specialist will help patients with their exercises and therapy sessions, ensuring that they receive the best possible care.

In this capacity, the support specialist will be responsible for cleaning the therapy workspace and equipment, as well as handling enquiries and answering phone calls. They will also be required to coordinate between departments and perform other administrative duties as assigned.

To excel in this role, candidates should possess previous experience in a healthcare environment, exceptional organizational and time management skills, superb interpersonal, communication, and collaboration abilities. A keen attention to detail and a caring nature are also essential qualities for success in this position.

As a Support Specialist, you will be responsible for maintaining accurate records and updating our system.

Key responsibilities include:

• Monitoring and keeping proper records of job claim forms
• Tracking drivers' work assignments
• Assisting the operations team in preparing daily/monthly reports
• Performing ad-hoc duties as required

To be successful in this role, you should possess the following skills and qualifications:

• Minimum high school qualification
• Proficiency in MS Office
• Excellent communication skills with a team player mindset
• Bilingual proficiency in English, with the ability to communicate effectively

Entry-level candidates are encouraged to apply. We provide training to ensure your success in this role. You must be willing to work in a fast-paced environment.

Benefits: Competitive salary and opportunities for growth.

What We Offer: A supportive work environment and the chance to develop your skills.

Job Title: Support Specialist

• About the Role

  We are seeking an experienced Support Specialist to join our team. As a key member of our operations, you will be responsible for providing exceptional support to customers and suppliers.

• Key Responsibilities
  1. Process POs and Invoices efficiently and accurately.
  2. Liaise with suppliers to ensure timely deliveries and smooth logistics.
  3. Manage filing systems effectively and maintain accurate records.
  4. Demonstrate initiative and meet deadlines consistently.
  5. Cultivate effective communication with Chinese-speaking customers and suppliers.
  6. Maintain a 5-day workweek schedule.
  7. Minimum 1 year of working experience required.
  8. A minimum 'O' Level qualification is essential.
• Required Skills and Qualifications
  • Customer service experience (preference given to candidates with 1+ years of experience).
• Benefits

  This role offers a stable and supportive work environment, allowing you to grow professionally and develop your skills.

• Others

  Please note that a minimum of 1 year of working experience and a 'O' Level qualification are mandatory for this position.

• Create of job orders and process customer's order
• To perform data entry into the respective systems in an accurate and timely manner.
• Process and check permit declaration / clearance, ensuring compliance with relevant regulations.
• Provide exceptional client support, addressing any issues that may arise and escalating complex problems as needed.
• Effectively manage daily tasks received from customers, maintaining clear communication with Operations Teams to ensure seamless execution.
• Assume additional responsibilities as assigned by management to contribute to team goals and objectives.

• Excellent communication and interpersonal skills.
• Ability to work accurately and efficiently in a fast-paced environment.
• Strong problem-solving and analytical skills.
• Proficiency in data entry and system navigation.

This role offers a dynamic and supportive work environment, opportunities for growth and development, and a competitive compensation package.

As a key member of our team, you will have the opportunity to make a meaningful contribution to our success and enjoy a positive work-life balance.

The role of an Administrative Support Professional encompasses a wide range of tasks to ensure seamless day-to-day operations.

• Administrative support involves providing critical assistance to various departments, focusing on timely completion of general administrative and clerical tasks
• Maintaining accurate leave records and ensuring prompt submission of reports is essential in this position
• Effective telephone etiquette is vital when receiving and directing phone calls
• Assisting in the timely submission of reports to relevant departments enhances operational efficiency
• Greeting visitors and preparing meeting rooms and corporate gifts is an important aspect of maintaining a professional work environment
• An organized filing system for all documentation and records is crucial for efficient retrieval and storage
• Sorting, filing, and keying Delivery Tickets and Trip Pay from customers require attention to detail and accuracy
• Managing operational supplies such as uniforms, stationery, pantry items, and more ensures a well-stocked workplace
• This role requires carrying out other duties assigned by the supervisor to meet the needs of the organization

Key requirements for this position include:

• A high level of integrity and discretion to handle sensitive information
• Meticulous attention to detail to maintain accuracy in record-keeping and report submissions
• Fluency in English, encompassing reading and writing skills, is essential for effective communication
• The ability to work efficiently under tight deadlines in a fast-paced environment is crucial for success in this role
• Proficiency in Microsoft Office applications is necessary for task completion

This position is based in Singapore and requires Monday to Friday working hours from 8:30am to 5:30pm.

Seeking a detail-oriented and organized professional to fill the role of Administrative Support Specialist.

• Provide technical assistance to staff members, ensuring seamless operations.
• Maintain accurate records and databases for efficient data management.
• Prepare materials and resources for courses and training sessions.
• Coordinate logistics and ensure smooth classroom operations.
• Ensure compliance with organizational policies and procedures.

• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Ability to work independently and as part of a team.
• Strong problem-solving and analytical skills.
• Attention to detail and ability to multitask.

This is an excellent opportunity for a motivated and detail-oriented individual to join our organization and contribute to its success.