873 Head Cashier jobs in Singapore

Available Outlets: Vivo City, Changi Airport Jewel

Positions Available: We're hiring for various roles too—we will find the perfect fit for you

Join Our Team

Are you ready to work in an exciting, fast-paced environment where your love for sneakers and connecting with people comes to life? Picture yourself engaging in friendly conversations with customers about the latest sneaker trends, collaborating with passionate teammates, and celebrating team achievements. If this sounds like the workplace you've been looking for, keep reading

Responsibilities:

• Ensuring high level of customer experience showing off your uniqueness, your shining personality and teaming up with co-workers to provide an excellent journey to our consumers
• Delivering sales, outstanding customer experience, and operational expectations
• Maintaining personal and productivity goals
• Connects with every customer by asking open-ended questions to assess needs
• Ability to learn and share expertise of products and trends to fit customer's needs
• Maintains an awareness of all product knowledge, and current or upcoming product / trends
• Contributes to a positive and inclusive work environment

Requirements:

• Tertiary education graduates (1 year of experience in Retail is a plus)
• Confident, good interpersonal and communication skills
• Motivated to achieve great results
• Initiates completion of tasks or activities with minimal supervision
• Flexible availability – including nights, weekends, and holidays

Job summary

Imagine an energetic workplace where you will be engaged in friendly conversations with customers about the latest sneaker trends

Key selling points

• Career Growth
• Great Working Environment
• Staff Discounts

MAP Active (subsidiary company from PT. Mitra Adiperkasa Tbk - Indonesia's biggest lifestyle retail company) currently, we are recruiting Store Associate for Aldo in Singapore (Vivo City).

Job Description:

• Provide excellent customer service
• Proactively follow-up on customer queries & needs
• Achieve the agreed standards on the sales floor including till and service zone at all times
• Maximize sales through effective management of departmental stock and size availability to facilitate layout planning
• General store operations – including visual merchandising, managing inventory, stocktake and general house keeping
• Operate the till (handling of cash and credit cards) with the correct procedures, achieving high level of efficiency and accuracy
• Keeping abreast of latest fashion news (or trends in fashion) in order to possess in-depth product knowledge and communicate to customers effectively
• Make use of the product knowledge to suggest products and promote product benefits to customers in order to drive sale
• Develop strong connections with customer to generate loyal customers and repeat transactions

Employee Benefits:

• Career progression
• Medical benefit
• Employee Discount Scheme
• Annual Leave and other statutory benefits

Requisition ID: 11291

Job Location(s):
Singapore, Singapore, SG,

Time in Office: Onsite

As a Sales Associate you will have the opportunity to deliver exceptional experiences and provide world class service to our valued consumers every day. From educating consumers about our products, in-store promotions, and events to supporting the store team in achieving company goals and initiatives, this role offers growth potential alongside the industry's finest teammates and partners.

• Deliver outstanding service to our consumers using our C.H.A.R.M. service model
• Proactively contribute to creating an enjoyable team environment that fosters the sharing of suggestions, ideas and concerns
• Learn & assist in various departments within the store including consumer service, product knowledge and placement, visual presentation, and stock room management.
• Support team members in the daily execution of retail operations such as Point of Sale (POS) system management, stock replenishment, pricing and markdown processes, promotion of loyalty programs, and maintaining cleanliness and recovery standards.
• Leads by example and collaborate with Store Management to improve personal key performance indicators through sales-driven techniques
• Adhere to Crocs, Inc. Asset Protection policies and procedures, including shortage prevention, inventory control, and compliance procedures

• Must be 16 years or older
• Possess at least O Level or above
• Minimum 1 to 2 years of working experience, preferably in retail.
• Fluent in English, proficiency of other language(s) will be an advantage
• Flexible to work on rotational shift basis, including nights, Saturdays, Sundays and Public Holidays.
• Basic computer proficiency in Microsoft Word, Excel and Email and able to operate retail Point of Sale system
• Desire to succeed in a high growth, fast-paced retail environment

The Company is an Equal Opportunity Employer committed to a diverse and inclusive work environment.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability, or any other classification protected by law.

Job Category: Retail

• Handle customer enquiries
• Provide quotations & billing to customers
• Coordinate with warehouse, transport, and port teams for smooth operations.
• Ensure all port operations related documents details are in order
• Sorting and filing of documents
• Ensuring smooth daily operations for transport department's
• Any other ad hoc duty from the HOD/ Manager.

Requirements:

• Nitec / Diploma in Logistics, Supply Chain, or related field.
• Basic knowledge of port and logistics operations.
• Good communication and teamwork skills.
• Able to work in a fast-paced environment.
• Customer-oriented and attentive to details.

About the role

Vanguard Logistics Services (Singapore) Pte Ltd is seeking motivated and experienced Seafreight Customer Service professional to join our dynamic team. In this full-time role, you will be responsible for providing exceptional customer service experience and support to our clients.

What you'll be doing

• Manage and respond to customer inquiries and requests related to seafreight shipments
• Coordinate with internal teams and external partners to facilitate seamless freight forwarding services
• Prepare and process relevant documentation for seafreight shipments
• Monitor shipment status and provide proactive updates to customers
• Assist with the resolution of any issues or concerns that may arise during the shipping process
• Maintain accurate records and data related to customer accounts and shipments
• Contribute to the continuous improvement of customer service processes and procedures

What we're looking for

Customer Service

• Minimum 2 years of Customer Service experience in NVOCC or freight forwarding
• Strong understanding of seafreight operations and documentation requirements
• Excellent communication and interpersonal skills to effectively interact with customers
• Proficient in data entry
• Ability to multitask, prioritize and work under pressure to meet deadlines
• Demonstrable problem-solving and analytical skills
• Strong attention to detail and commitment to delivering high-quality service

What we offer

At Vanguard Logistics Services, we are committed to providing a supportive and rewarding work environment for our employees. In addition to a competitive salary, we offer a range of benefits, including:

• Comprehensive health insurance coverage
• Opportunities for professional development and career advancement
• Flexible work arrangements to maintain a healthy work-life balance
• Team-building activities and social events

About us

Vanguard Logistics Services is a leading global NVOCC, freight consolidation service provider. With a strong presence in the Commonwealth Central Region, we pride ourselves on delivering reliable and efficient services to our clients. Our team of dedicated professionals is driven by a commitment to innovation, customer satisfaction, and sustainability.

If you're ready to join a dynamic and forward-thinking organization, apply now for the Seafreight Customer Service role at Vanguard Logistics Services.

Responsibilities:

Handle customers' inquiries & requirements via email or phone.

Schedule and assign jobs to drivers.

Daily email of sign POD

Perform data entry by using WMS

Generate picking & packing list by using WMS

Submit weekly / monthly inventory reports to customers by using WMS

Preparation of necessary documents as and when is required

Communicate & coordinate with internal and external stakeholders

Requirement

Knowledge & Usage of Microsoft office

Language Knowledge of Read, Write & Spoken: English & Mandarin

Completed vaccinations

Able to work OT when is required

Passion for continuous learning and personal growth

Working Hours

5.5 working days.

Mon – Fri 8am – 5pm / Sat 8am -12noon.

• Candidate must possess at least Secondary School/"O" Level in any field

• Required language(s): English and Mandarin

• At least 1 Year(s) of working experience in the related field is required for this position

• Required Skill(s): Positive Attitude, Phone Manner, Highly motivated, Friendly

• Have basic to intermediate computer knowledge

• Preferably Junior Executive specialized in Customer Service or equivalent

• Immediate Position

Position Title : Customer Service Specialist / supervisor

Job Responsibilities :

• Process daily orders and arrange for drivers to deliver goods.
• Handle customer inquiries and provide answers via phone, email, WhatsApp, and other communication channels.
• Resolve customer complaints and maintain positive customer relationships.
• Record customer feedback and provide suggestions for improvement.
• Assist the team in completing daily tasks to ensure service quality.

Requirements :

• College degree or above; relevant experience preferred.
• Strong communication skills and team collaboration spirit.
• Detail-oriented, patient, and able to work under pressure.
• Familiarity with office software and basic computer skills.

Job Content

• Maintain daily communication and close relationships with customers.

• Order management for both warehouse and drop shipment.

• Proactive supporting sales operations in achieving sales targets.

• Provide a timely update to customers on the order changes of orders/shipmentschedule.

• To prepare shipping documents for customer clearance.

• Identifying customer demands and improving the process through cooperation with teammates.

• Solving customers' queries and problems.

• Handle customer complaints and ensure thorough follow-up until resolution.

• Participate customer meeting or customer visits when required to strengthen customer relationship.

Job Requirement

1. Diploma or above, majoring in international trade and logistic is preferred

2. Fresh graduates are welcome

3. Fluent oral and written English

4. Knowledge of SAP will be a benefit

5. Bilingual of English and Mandarin