Site Reliability Engineer (SRE) (GovTech)
Posted 13 days ago
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Job Description
We are seeking a skilled and passionate Engineer to join our team to build and operate a Whole-of-Government (WoG) runtime platform.
As a Site Reliability Engineer, you will be responsible for designing and operating GitLab, AWS and Kubernetes-based infrastructure and solutions that power our platform, to ensure the stability, scalability, and performance of our runtime platform.
Responsibilities
As a Site Reliability Engineer, you will be responsible for:
Toil Reduction & Automation
- Identify repetitive tasks and develop automation via CI/CD pipelines, ensuring integration with cross-functional teams to reduce manual intervention and improve operational efficiency.
- Implement comprehensive observability solutions (logs, metrics, traces, alerts) around the four Golden Signals (latency, traffic, errors, saturation), and build automation for proactive system health assessments and self-remediation.
- Participate in on-call rotations, promptly respond to incidents to minimize MTTR, and conduct thorough post-incident reviews to implement preventive measures and improve system resilience.
- Design and implement solutions that are secure and compliant by collaborating with dedicated security teams, conducting regular audits, and integrating advanced vulnerability scanning tools.
- Identify and resolve performance bottlenecks and operational issues, define and track KPIs (e.g., MTTR, system uptime, cost efficiency), and drive ongoing optimisation efforts.
- Act as a technical advisor for tenants, guiding them on containerization, and best practices for cloud-native deployments, and participating in strategic initiatives to enhance platform scalability and performance.
- Develop and maintain detailed playbooks, runbooks, and documentation to facilitate team-wide knowledge sharing, streamline incident response, and ensure that critical processes are well understood across the team.
- Stay current with the latest AWS, Kubernetes, and industry developments, and proactively recommend improvements and innovative solutions to maintain a competitive and reliable platform.
- Bachelor's degree or Diploma in Computer Science, Engineering, or a related field (or equivalent experience).
- Proven experience as a Site Reliability Engineer or similar role, with a strong background in containerization, orchestration, and cloud-native technologies.
- Proven ability to troubleshoot and resolve complex technical issues in containerized applications.
- Demonstrated experience with incident management, including post-incident reviews and continuous improvement.
- Strong documentation skills and experience in knowledge sharing across teams.
- Deep understanding of AWS, Kubernetes (including AWS EKS), and operational best practices, with familiarity in multi-cloud or hybrid environments.
- Solid grasp of networking, security, and storage in both AWS and Kubernetes contexts.
- Experience integrating Kubernetes with AWS cloud technologies (e.g., Secrets Manager, Load Balancers) and using infrastructure-as-code (Terraform or similar).
- Hands-on experience with containerization tools (Kubernetes, Kustomize, Helm) and automation scripting (Go, Python, Bash, or equivalent).
- Ability to write and maintain automated tests or conduct thorough manual testing for automation scripts, ensuring the reliability and effectiveness of automated solutions.
- Familiarity with CI/CD tools (GitLab CI/CD, ArgoCD) and version control systems (Git).
- Experience with observability/monitoring tools (Prometheus, Grafana, ELK Stack) and defining SLOs and Error Budgets.
- Certifications such as Certified Kubernetes Administrator (CKA) or Certified Kubernetes Application Developer (CKAD) are a plus.
- Experience with developing Kubernetes operators using Go, service mesh technologies, and Chaos Engineering is a plus.
- Proactive in identifying problems and recommending strategic solutions.
- Excellent problem-solving skills with a robust analytical mindset.
- Clear, concise, and effective communication skills; adept at collaborating across crossfunctional teams, including development, security, and customer-facing groups.
- Ability to remain calm and effective under pressure, especially during incident response.
- Adaptability to rapid change with a continuous learning mindset, sharing knowledge to foster team growth.
- Customer-focused with the ability to translate technical insights into understandable, actionable guidance.
- Leadership and mentoring capabilities, contributing to the development of a resilient and collaborative team environment are a plus.
Any personal data you share with us during the application process will be processed strictly in compliance with applicable data protection laws and our Privacy Notice.
Seniority levelMid-Senior level
Employment typeFull-time
Job functionEngineering and Information Technology
IndustriesData Security Software Products
#J-18808-LjbffrPublic Sector Professional
Posted today
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Job Description
Key Job Responsibilities:
- Triage and manage multiple inbound inquiry channels via a feedback management system.
- Respond to inquiries from stakeholders on matters such as registration, practising certificate renewal, continuing professional development, complaints, and general queries.
- Handle email inquiries and prepare invitations for key attendees.
- Support administrative preparations including vendor sourcing and logistical coordination.
- Provide on-site support during events if required.
- Prepare certificates of pledge and update attendance records after each event.
- Assist in reviewing draft policy documents.
- Support the dissemination of policies and notices.
- Prepare documentation for procurement of event management services.
- Coordinate corporate greetings.
- Provide other administrative support as assigned by the supervisor.
About Our Organisation:
- We are a professional regulatory body committed to upholding high standards and supporting practitioner growth.
Required Skills and Qualifications:
- Bachelor's Degree in Mass Communication or Business Administration
- Experience in handling inquiries, events, and communications projects
- Ability to work independently and collaboratively as part of a team
- Prior experience in administration or event support is an advantage
Industry Lead - Public Sector
Posted 13 days ago
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Job Description
Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant, a member of the NASDAQ-100, is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at AT COGNIZANT**
This is a Leadership role at Cognizant. We believe how you lead is as important as what you deliver. Cognizant leaders at every level: Drive our business strategy and inspire teams around our future. Live the leadership behaviors, leading themselves, others and the business. Uphold our Values, role modeling them in every action and decision. Nurture our people and culture, creating a workplace where all can thrive.
At Cognizant, leadership transcends titles and is embodied in actions and behaviors. We empower our leaders at every level to drive business strategy, inspire teams, uphold our values, and foster an inclusive culture. We invite you to see how you can contribute to our story.
**Job Summary**
The Singapore Business Unit - part of Cognizant APJ - is one of the largest BUs in APJ and is growing fast. As part of these growth plans, Singapore HQ is looking for a dynamic Industry leader to drive significant growth and continue our shift to larger more meaningful relationships with our strategic clients. The role will have accountability for key clients belonging to the Public Sector industry.
You will act as business owner for assigned accounts, managing P&L and client relationships at at exec level. You will proactively identify new and expansion opportunities on accounts. This role is a highly visible role, providing challenging opportunity and will require high amount of commitment, business acumen, leadership qualities and motivated attitude to perform well.
**Role Responsibilities**
+ Ownership of Sales for key Public Sector clients, with a focus on direct ownership for assigned accounts
+ P&L Ownership for the assigned clients
+ Management of matrixed account teams
+ Accountability for all operational aspects of the accounts including sales and pipeline management, forecasting, margin improvement plans,
+ Multi-team collaboration: Work in a multi-team environment
+ Be a brand ambassador for the public sector business byt being highly visible in forums such as SCS
+ Coordination with service line leaders: While pursuing opportunities and managing your clients and industries, you will be expected to collaborate with service lines leaders
+ Teamwork: proficient in working with different teams to achieve common goals.
+ Contribution to knowledge base: Expected to enrich the company's robust knowledge base by capturing best practices and challenges from previous deals.
+ Working with key alliance partners to support the account plan and client's business aspirations.
+ Adaptability and agility in approach to deal-making, client management, growth and problem-solving.
**Job Requirements**
+ MBA or equivalent Degree
+ Minimum 15 years of experience in a client facing role in a consulting firm or an account/engagement management role in the IT professional services offshore/outsourcing industry.
+ Experience managing Client P&L including reporting and metric assessment for the account.
+ Extensive sales experience with Govtech , as well as Singapore Govt agencies and stat boards
+ Extensive experience with Singapore public sector procurements processes such as bulk tenders and spend categories.
+ Experience and pre-existing connections with at least one functional area within public sector such as Finance, Healthcare etc
+ Experience in account management, domain consulting, business development activities in IT service industry with track record in managing local clients
+ Experience of sourcing and loading to closure pursuit of 50Mil USD and above.
+ Strong knowledge of Singapore market across technology and business segments and industries
+ Experience navigating in a large organization and working in a multi-dimensional matrix
+ Strong negotiation, communication and facilitation skills
+ Experience in an onsite / offshore model
+ Strategic thinking, confident and the ability to plan ahead and stay the course
+ Ability to work with multi-cultural and geographically distributed teams. Should be a team person and able to lead different teams to a common goal
**_#LI-JM1_**
**_#LI-CTSAPAC_**
Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
Solutions Engineer, Public Sector
Posted 13 days ago
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Job Description
Apply ( Location:Singapore, Singapore
+ Area of InterestEngineer - Pre Sales and Product Management
+ Job TypeProfessional
+ Technology InterestCloud and Data Center, Networking, Security
+ Job Id
**What You'll Do**
As a Systems Engineer, you will partner with our Account Executives in a pre-sales technical role. You will conduct technical presentations, showcase Cisco products and solutions, set up demonstrations and explain features and benefits to customers. As a trusted advisor to the customer, you will design and configure products to meet specific customer needs. You will gain access to the broad palette of Cisco technologies and applications in a variety of vertical markets. In addition to technical aptitude and competency, you must possess the ability to learn quickly and stay current on networking trends. The ideal candidate's interpersonal, presentation and troubleshooting skills evoke passion and confidence. You will need business acumen to translate technical features and functionalities of a Cisco solution to map to customer's business outcomes and benefit
You will work with a wide variety of technologies and will therefore need strong collaborative and consultative skills and capacities to effectively showcase Cisco products and solutions, demonstrate technical solutions and capabilities, conduct Proof-of-Concept (PoC) tests. You will need business acumen to translate technical features and functionalities of a Cisco solution to map to customer's business outcomes and benefits
To sharpen your technical skills, you will be assigned as a specialist member to one of the System Engineering Virtual Teams. You are expected to participate actively in the Virtual Team events and activities and collaborate with the broader members of Cisco's Systems Engineering team.
**Who You'll Work With**
The ASEAN Engineering team comprises many talented and motivated engineers. We play different roles in the areas of account pre-sales management, technology deep dive, partner advocacy and engineering leadership. We place emphasis on individual development and relevancy in the market place, and we are strong advocates of Cisco's own certification programs. We work closely together to help our customers solve their business problems. As a team, we possess diverse engineering expertise and we are constantly on the look-out for new skill sets to add to our team's capability.
**Who You Are**
+ You will have deep knowledge in Networking, Security, Collaboration and DC/AI infra. You will assist Sales / Account Teams for pre-sales, PoCs / PoVs and technical workshops with customers / partners.
+ You have a start-up mentality to deliver solutions that drive business success for Cisco. Excellent written and oral communication skills are necessary to collaborate effectively with Cisco team members, partners and customers.
+ We are ideally looking for an individual with around 4 to 6 years or equivalent experience in Networking, Programmability, Security, etc
+ This is a unique career enhancing opportunity for high potential candidates looking for both a challenge and chance to garner experience and skills at the edge of current network development and technologies. The individual must have excellent teamwork, collaboration, business, and leadership skills with a commitment to customer success and a relentless drive for results.
**Why Cisco**
#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference powering an inclusive future for all.
We embrace digital, and help our customers implement change in their digital businesses. Some may think we're "old" (36 years strong) and only about hardware, but we're also a software company. And a security company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do - you can't put us in a box!
But "Digital Transformation" is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)
Day to day, we focus on the give and take. We give our best, give our egos a break, and give of ourselves (because giving back is built into our DNA.) We take accountability, bold steps, and take difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward.
So, you have colorful hair? Don't care. Tattoos? Show off your ink. Like polka dots? That's cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us!
**Message to applicants applying to work in the U.S. and/or Canada:**
When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.
U.S. employees haveaccess ( to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings.
Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco's flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco's Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter. Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community.
Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:
.75% of incentive target for each 1% of revenue attainment up to 50% of quota;
1.5% of incentive target for each 1% of attainment between 50% and 75%;
1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.
For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.
Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.
Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.
Network Engineer, Public Sector
Posted today
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Job Description
The ideal candidate will have a strong background in enterprise network design, implementation, and security, along with proven troubleshooting skills and the ability to manage complex projects independently.
Responsibilities:
Design, implement, and manage enterprise LAN/WAN, VPN, and wireless networks across multiple sites.
Administer and optimize core networking equipment, including routers, switches, firewalls, and load balancers (Dell, Cisco, Palo Alto, Fortinet, etc.).
Configure and troubleshoot routing protocols (BGP, OSPF), VLANs, QoS, and MPLS.
Monitor network health and performance using tools like Nagios, PRTG, Wireshark, or NetFlow.
Perform security hardening on network devices, conduct firewall rule tuning, and ensure compliance with internal and regulatory standards (e.g., IM8)
Lead and execute network-related projects such as new deployments, data centre migrations, upgrades, and integrations.
Collaborate with system administrators, security engineers, and application teams to ensure stable and secure network operations.
Maintain comprehensive network documentation, topology diagrams, and change records in alignment with audit and compliance requirements.
Provide Level 1 to Level 2 support for escalated incidents.
Requirements:
Degree in Computer Science, Information Technology, or related field (or equivalent hands-on experience).
5+ years of experience in network engineering within enterprise or data centre environments.
Strong hands-on experience with Dell network switches, Cisco IOS/NX-OS and/or Fortinet FortiGate firewalls.
Good understanding of TCP/IP, IPv4/IPv6, DHCP, DNS, SNMP, SSL/TLS and NAT.
Experience in high-availability network design and redundancy strategies.
Strong foundation in network security technologies and concepts (e.g., IDS/IPS, IPsec, SSL VPNs).
Experience in 24/7 production environments with strong troubleshooting and diagnostic skills.
Comfortable working independently and leading implementation or troubleshooting activities.
Strong written and verbal communication skills, including the ability to explain technical concepts to non-technical stakeholders.
Preferred Certifications (not mandatory):
Cisco Certified Network Professional (CCNP)
Fortinet Network Security Expert (NSE)
Palo Alto Network Security Engineer (PCNSE)
CompTIA Security+
ITIL Foundation
Job ID: 4RX788VV
All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.
Kindly email your resume in a detailed Word format to
We regret that only shortlisted candidates will be notified
People Profilers Pte Ltd
• 20 Cecil Street, #08-09, Plus Building, Singapore
• Tel:
• EA Licence Number: 02C4944
• EA Registration Number: R
• EA Personnel: Tan Lili Gesse
Network Engineer, Public Sector
Posted today
Job Viewed
Job Description
The Network Engineer is responsible for the installation, commissioning, and 24/7 support of the companys deployed network solutions and critical network infrastructure.
The ideal candidate will have a strong background in enterprise network design, implementation, and security, along with proven troubleshooting skills and the ability to manage complex projects independently.
Responsibilities:
Design, implement, and manage enterprise LAN/WAN, VPN, and wireless networks across multiple sites.
Administer and optimize core networking equipment, including routers, switches, firewalls, and load balancers (Dell, Cisco, Palo Alto, Fortinet, etc.).
Configure and troubleshoot routing protocols (BGP, OSPF), VLANs, QoS, and MPLS.
Monitor network health and performance using tools like Nagios, PRTG, Wireshark, or NetFlow.
Perform security hardening on network devices, conduct firewall rule tuning, and ensure compliance with internal and regulatory standards (e.g., IM8)
Lead and execute network-related projects such as new deployments, data centre migrations, upgrades, and integrations.
Collaborate with system administrators, security engineers, and application teams to ensure stable and secure network operations.
Maintain comprehensive network documentation, topology diagrams, and change records in alignment with audit and compliance requirements.
Provide Level 1 to Level 2 support for escalated incidents.
Requirements:
Degree in Computer Science, Information Technology, or related field (or equivalent hands-on experience).
5+ years of experience in network engineering within enterprise or data centre environments.
Strong hands-on experience with Dell network switches, Cisco IOS/NX-OS and/or Fortinet FortiGate firewalls.
Good understanding of TCP/IP, IPv4/IPv6, DHCP, DNS, SNMP, SSL/TLS and NAT.
Experience in high-availability network design and redundancy strategies.
Strong foundation in network security technologies and concepts (e.g., IDS/IPS, IPsec, SSL VPNs).
Experience in 24/7 production environments with strong troubleshooting and diagnostic skills.
Comfortable working independently and leading implementation or troubleshooting activities.
Strong written and verbal communication skills, including the ability to explain technical concepts to non-technical stakeholders.
Preferred Certifications (not mandatory):
Cisco Certified Network Professional (CCNP)
Fortinet Network Security Expert (NSE)
Palo Alto Network Security Engineer (PCNSE)
CompTIA Security+
ITIL Foundation
Job ID: 4RX788VV
All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.
Kindly email your resume in a detailed Word format to
We regret that only shortlisted candidates will be notified
People Profilers Pte Ltd
· 20 Cecil Street, #08-09, Plus Building, Singapore
· Tel:
· EA Licence Number: 02C4944
· EA Registration Number: R
· EA Personnel: Tan Lili Gesse
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Public Sector Technology Consultant
Posted today
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Job Description
We are seeking a Director to expand our technology consulting practice with emphasis on the public sector.
This role is market-facing, where success is defined by building trusted relationships with senior stakeholders and shaping large-scale technology transformation programmes.
- Drive consultative business development by identifying opportunities and positioning end-to-end technology consulting services.
- Engage senior public sector leaders on digital transformation, data, and cloud strategies.
- Shape value propositions that integrate multiple service lines, aligning technology with policy, organisational, and citizen outcomes.
- Lead the design of technology roadmaps and oversee delivery teams in ensuring quality and impact.
- Represent the practice through market engagement, thought leadership, and industry events.
Key Requirements:
- Proven track record at Director level (or equivalent) in technology consulting.
- Deep understanding of public sector priorities, with strong networks across senior leadership.
- Experience selling and shaping multi-service consulting solutions across digital, cloud, and data domains.
- Strong commercial acumen with ability to originate and close complex engagements.
Why this role?
- Develop expertise in digital transformation and emerging technologies.
- Build strategic relationships with public sector clients.
- Contribute to the development of innovative technology consulting services.
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Public Sector Feedback Coordinator
Posted today
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Job Description
The ideal candidate will be responsible for managing public feedback and enquiries through official channels. This includes tracking case progress to meet service standards and assisting in data collation and analysis for reporting purposes.
This role requires the ability to review and assess feedback/enquiries from public channels, provide first interim replies to acknowledge receipt, liaise with internal divisions and external agencies to resolve issues, use approved templates and guidance for drafting responses, monitor case progress to meet service standards, and collate and analyze data for reporting.
Key Responsibilities:
- Manage public feedback and enquiries through official channels
- Track case progress to meet service standards
- Assist in data collation and analysis for reporting purposes
Requirements:
- Prior customer service experience is preferred
- Experience in public sector or government agencies is an advantage
- Resourceful, meticulous, and collaborative
- Strong writing and communication skills
- Proficient in MS Word, Excel, and PowerPoint
- Analytical and logical thinking skills
- Independent, proactive, and committed to service excellence
Benefits:
This role offers a unique opportunity to make a positive impact on the public sector. If you are a motivated individual with excellent communication skills, we encourage you to apply.
Public Sector Sales Director
Posted today
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Job Description
As a sales leader, you will play a pivotal role in driving business growth and empowering clients to achieve their goals. We are seeking an experienced professional who can manage a team of sales executives, focused on Business Process Automation within the Public Sector vertical.
Your primary responsibilities will include managing the hire, training, and mentoring of new and existing sales executives, developing effective measures to ensure productivity and quality planning, and enforcing pricing guidelines to drive negotiations. You will also be responsible for defining sales targets, coordinating efforts with sales staff, and leveraging industry knowledge to maximize license revenue and deliver business benefits for our clients.
To succeed in this role, you should have a proven track record of selling software in the Public Sector Industry, along with experience in sales leadership, pipeline development, and strategic planning. Additionally, you should possess a solid understanding of software solutions in the business process automation industry and stay technically current. If you are a results-driven individual with excellent communication and interpersonal skills, we encourage you to apply for this exciting opportunity.
Public Sector Development Specialist
Posted today
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Job Description
This is an exciting opportunity to join a forward-thinking public agency that is driving national development through innovation and learning.
Working with our team, you will be responsible for generating insights from qualitative and quantitative data, as well as preparing presentations, reports, and post-survey visuals. Your role will involve supporting consultants with insights and action planning, coordinating deliverables and timelines, and ensuring accuracy and quality in client-facing materials.
Required Skills and QualificationsTo succeed in this role, you will need to possess strong analytical skills, the ability to work independently and in teams, and excellent time management skills. You should also be proficient in Excel and PowerPoint, with experience in design tools being a plus.
In addition to these technical skills, you will need to demonstrate a high level of attention to detail, strong communication skills, and the ability to work under pressure.
BenefitsAs a member of our team, you can expect a dynamic and supportive work environment, with opportunities for growth and development. We offer a competitive salary package, flexible working hours, and a comprehensive benefits program.
If you are a motivated and talented individual who is looking for a new challenge, we encourage you to apply for this exciting opportunity.
Next StepsIf you are interested in this role, please submit your updated resume and cover letter to us. We look forward to hearing from you!