1286 Food Service Sectors jobs in Ang Mo Kio

We are seeking a highly skilled Customer Service Officer to join our team. The ideal candidate will have excellent communication skills, be service-oriented and passionate about serving customers.

• Communicate effectively with customers, understand their needs and address their queries in a timely manner.
• Resolve customer feedback and concerns professionally and efficiently.
• Ensure a positive customer experience by providing exceptional service and support.
• Handle phone enquiries with courtesy and professionalism.
• Serve light refreshments to customers and attend to their needs promptly.
• Schedule appointments and perform other duties as assigned by management.
• Gather customer satisfaction levels and feedback for continuous improvement.
• Provide valuable insights and recommendations to enhance operations and customer experience.

• Well-groomed appearance and professional demeanor that reflects positively on the organization.
• Excellent communication and interpersonal skills.
• Service-oriented and passionate about serving customers.
• Prior experience in the beauty industry is an advantage.

This role offers a unique opportunity to develop your customer service skills and contribute to the success of our organization. As a Customer Service Officer, you will have the chance to work with a dynamic team and make a real difference in the lives of our customers.

Please note that this job description is not an exhaustive list of responsibilities and may change over time.

Specific Responsibilities:

• Oversee the day-to-day management of all aspects of customer service.
• Support sales and operation team to execute daily activities and meet objectives associated with all tasks assigned.
• Promote excellent customer service and ensure consistent customer satisfaction.
• Manage/Resolve service complaints and provide solutions in a professional manner
• Perform billing tasks, including invoicing and inventory managing.
• Liaise with suppliers and transport partners for smooth flow of goods
• Handle escalations related to stock discrepancies, delays, or damages
• Process and monitor customer orders through WMS and coordinate with warehouse and transport teams to ensure accurate and timely dispatch.
• Process customer orders, returns and exchanges.
• Identify and facilitate with superior in work process improvement
• Coordinate with delivery team and partners to ensure that all scheduled deliveries are fulfilled on time.
• Ensure all activities comply with standard operating procedures (SOPs) and safety regulations.

Job Specifications/Requirements:

• Higher NITEC or Diploma/Degree or its equivalent.
• Good understanding of customer account management.
• Friendly, service-oriented, and customer-focused attitude.
• Proficient in Microsoft Office applications (e.g., Excel, Word, Outlook,Powerpoint)
• A reliable and collaborative team player
• Excellent problem-solving and multitasking abilities.
• Minimum 1 year of relevant customer service experience.
• Familiar with WMS is an added advantage
• Good attendance and punctuality.

Please submit resumes to with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Key Responsibilities:

•Manage incoming calls, messages, and inquiries via all social media platforms, emails, and other communication channels.

•Provide accurate, valid, and comprehensive information about our treatments and products to patients and potential clients.

•Assist customers in scheduling appointments, making changes to appointments, and providing reminders.

•Collaborate with the operation team to ensure customer queries are addressed.

•Maintain patient confidentiality and adhere to data protection regulations.

•Keep records of customer interactions, process customer accounts, and file documents.

•Calling of leads to book appointment and ensure appointment is turned up.

Job Specification:

•10AM -7PM

•Experience in Beauty, Wellness or Aesthetic industry is a MUST

•Proven customer support experience or experience in beauty services industry.

•Strong messaging and phone handling skills and active listening.

•Familiarity with CRM systems and practices.

•Excellent communication and presentation skills.

Key Responsibilities:

•Manage incoming calls, messages, and inquiries via all social media platforms, emails, and other communication channels.

•Provide accurate, valid, and comprehensive information about our treatments and products to patients and potential clients.

•Assist customers in scheduling appointments, making changes to appointments, and providing reminders.

•Collaborate with the operation team to ensure customer queries are addressed.

•Maintain patient confidentiality and adhere to data protection regulations.

•Keep records of customer interactions, process customer accounts, and file documents.

•Calling of leads to book appointment and ensure appointment is turned up.

Job Specification:

•5 working days week; 10AM -7PM

•Experience in Beauty, Wellness or Aesthetic industry is a MUST

•Proven customer support experience or experience in beauty services industry.

•Strong messaging and phone handling skills and active listening.

•Familiarity with CRM systems and practices.

•Excellent communication and presentation skills.

(Job ID: 1045150)

Responsibilities:

• Perform troubleshooting, installation, maintenance, and repair on designated equipment and products in cleanroom environments or semiconductor industry.
• Conduct maintenance and calibration of tools and test equipment.
• Prepare analysis reports and provide after-sales product training and service support.
• Manage spare parts inventory and ensure availability for service tasks.
• Collaborate with engineering and support teams to escalate and resolve complex technical issues.
• Build and maintain strong relationships with customers, understanding their needs and providing specialized assistance.
• Identify opportunities to develop new applications and improve processes.
• Perform other duties as assigned by superiors.

Requirements:

• Degree in (Mechanical/Electronics/Electrical/Chemical Engineering) or equivalent qualification
• Preferably 2 years of working experience in cleanroom environments, metrology, or semiconductor industry.
• Experience in diagnosing and repairing mechanical, electromechanical, and/or electronic equipment.
• Strong analytical, interpersonal, and communication skills to explain complex technical issues clearly.

To apply, kindly send your updated resume to

We regret that only shortlisted candidates will be notified.

However, rest assured that all applications will be updated to our resume bank for future opportunities.

Please kindly refer to the Privacy Policy of Good Job Creations for your reference:

EA Licence No.: 07C5771

EA Personnel Reg. No.: R24122504

EA Personnel Name: Edmund Ting Chao Siong

#SCR-edmund-ting

Are you a skilled professional seeking a challenging role in the marine industry? We have an exciting opportunity for a Service Engineer to join our team.

• Manage and coordinate repair and installation projects, ensuring timely completion and customer satisfaction.
• Oversee operations within the workshop, maintaining a safe and efficient work environment.
• Plan manpower allocation and deployment, maximizing productivity and resource utilization.
• Ensure compliance with regulatory requirements, upholding industry standards.
• Assist in managing the operations team, providing guidance and support as needed.

This is a permanent position requiring a minimum of 1 year of relevant experience in the marine industry. A valid Class 3 license is advantageous. Availability to work weekends is also required.

Apply now by submitting your application through one of the following methods:

• Click the APPLY NOW button below.
• Email your resume to us at Anradus Application Policy:
  We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days . If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

(Job ID: 1061826)

Responsibilities:

• Develop maximum sales potential from assigned customers through strong customer service and product knowledge.
• Process customer information and respond to inquiries, concerns, and complaints diplomatically.
• Ensure accurate and timely order entry and shipping, applying correct pricing and discounts.
• Assist end users with self-help tools (FAQ, How-to guides, webshop, repair portal) and contribute to building self-help content.
• Provide post-sales support, including basic technical support (Level 1/2) and web sales order placement.
• Support global key accounts and accounts with special requirements.
• Increase sales through upselling and cross-selling where appropriate.
• Maintain organized, up-to-date customer files and promptly correct account information.
• Train new Customer Service Representatives as required.
• Collaborate with APAC Customer Service team to resolve complaints in a timely manner.
• Support achievement of relevant KPI targets and coordinate coverage for team members when needed.

Requirements:

• Min diploma/ ITE in electronics related
• Minimum 3 years of customer service experience
• Certification in Electronics, Audio Engineering, or related field
• Knowledge of electronics and technical support, preferably with audio equipment or technologies (e.g., soundwaves, bandwidth).
• Experience with support ticketing systems and technical documentation.

To apply, please send your updated resume to

We appreciate all applications; only shortlisted candidates will be notified. Applications will be retained for future openings.

Please refer to Good Job Creations' Privacy Policy:

EA Licence No.: 07C5771

EA Personnel Reg. No.: R24122504

EA Personnel Name: Edmund Ting Chao Siong

#SCR-edmund-ting

Customer Service & Admin

Working hours: 5.5 days (9am-6pm)

Location: Ubi/ Tai Seng

Salary: $2,200 - $2,500

Job Description

• Handle the customers inquiries promptly, providing excellent customer service

• Check stocks from showroom inventory

• Following up with customers on their enquiries

• Coordinate with external suppliers & installers for orders updates

• Coordinate with sales team for scheduling of orders

• Update/Maintain customer order information in the company's system

• Ensure the timely processing of company's billings to facilitate smooth accounts receivable

• All other adhoc admin duties

Job Requirement

• Have experience in Customer Service & coordination/ project management skills

• Able to work independently and detail-oriented person

• Fast and efficient person

• Having sales experience is a bonus

Join our team to manage admin tasks and provide first-level technician support in a friendly, fast-paced environment.

Part-Time Customer Service & Technician Support

Working Hours: 9:00 AM – 6:00 PM or 9:00 AM – 1:00 PM, 3–4 days/week (Mon–Fri and/or weekends)

Key Responsibilities:

• Filing, data entry, and document management
• Handling simple documentation for incoming/outgoing goods
• Providing first-level technician support and follow-up
• Assisting with ad-hoc admin tasks

We're Looking For:

• Basic computer skills (Excel, Word)
• Good communication & organization skills
• Responsible, detail-oriented, independent
• Immediate start preferred

Apply now on MyCareersFuture