1056 Customer Support jobs in Bedok

5.5 days' week

Monday to Friday: 9am - 6pm

Saturday: 9am - 1pm

Responsibilities

• You will spend most of your time answering email enquiries from the public and members. Calls are usually handled by another department.
• When required, call our members to better understand their requests.
• When the need arises, help attend to online chat/social media requests.
• Support marketing efforts by making outbound calls.

Requirements

• Min. 1-2 years of prior customer service experience
• Experience from automotive sectors is a plus

Jessica Nguyen Huynh Thanh Truc

CEI Reg. No. R

EA License No. 99C4599

We regret that only shortlisted candidates will be notified.

Since 2013, Joy Music Studio is an established music school in Marine Parade offering a variety of instrument choices and professionally equipped studios, we are known for our enthusiastic teachers and customized approach for learners.

We are currently looking for a motivated and friendly Studio Coordinater/Customer Care Specialist (Part Time/Full-Time) to join our joyful team at our Marine Parade location.

Role & Responsibilities:

Commitment

• Available to work on Saturday/Sundays and weekday afternoons/evenings plus special events when required

Customer Care

• Coordinate between the school, parents, students, and teachers effectively
• Respond effectively to enquiries (walk-in customers, online, email, phone) and proactively manage customer leads to encourage trial sign-ups
• Nurture lead funnels, arrange for trial lessons, and sign-up new students

Studio Coordinator

• Oversee day-to-day operations and administration tasks
• Organize systems used for scheduling, customer management, invoicing
• Prepare and send student invoices accurately and on-time (monthly)
• Manage book orders and inventory, maintain studio equipment

Events and Projects

• Coordinate activities such as concerts, workshops, camps, programs
• Support marketing/promotion activities
• Take photos and videos at events
• Create online posts, videos, posters and flyers using Canva

Create a friendly, positive, and professional environment within the school

• Greet students/parents and create a warm, welcoming environment
• Build and maintain good relationships with parents and students
• Assist with training/orientation new team members

Benefits of Working With Us

Our team is the heart of our music school so we work hard to create place where you will be proud to work here every day. Below are some of the benefits we offer:

• Competitive Salary and Bonus Incentive Programs
• Paid Annual Leave and Medical Leave
• Medical Insurance Coverage
• Mentorship and training support
• Fun environment where the entire team often collaborate musically together
• Employer sponsorship of related certification/skills development
• Special rates for music lessons at our school
• Convenient location next to Marine Parade MRT and Parkway Parade Mall

We'd love to hear from you if:

• You've worked in music or education/tuition related industry
• You've worked in customer-facing or operations related roles
• You can show personal initiative, detail-oriented, problem solving, multi-tasking skills
• You enjoy working in a team environment and are an active team player
• You smile ALOT, with can-do personality and confident communication skills
• Bonus - You have experience learning music, performance arts, or music production

To apply, please send your CV and Cover Memo to We look forward to hearing from you

Job Types: Full-time, Part-time, Permanent, Fresh graduate

Pay: From $2,500.00 per month

Benefits:

• Health insurance
• Professional development

Education:

• Local Polytechnic Diploma (Preferred)

Work Location: In person

Overview
Job Type:
Permanent
Salary:
Up to $3000 + AWS + VB + Travel reimbursement
Working Hours:
Mon to Fri: 9am - 6pm
Location:
Ubi
Responsibilities
Perform
installation, troubleshooting, and maintenance
of electromechanical equipment.
Provide
technical support
and assistance to customers, ensuring optimal equipment performance.
Conduct
on-site service visits
and perform necessary repairs or upgrades.
Collaborate with internal teams to address customer concerns and provide solutions.
Prepare
service reports
and maintain accurate records of service activities.
Adhere to company safety protocols and ensure compliance with industry standards.
Be available for
overseas travel
at short notice for service assignments.
Requirements
Minimum ITE in Electronic/Mechanical Engineering or a related field.
Preferably 1 to 2 years of experience in an electronics or mechanical-related job.
Candidates with no experience but relevant knowledge are welcome to apply.
Basic understanding of electromechanical systems and troubleshooting techniques.
Strong problem-solving ability, good communication skills, and a customer-oriented mindset.
Willingness to travel overseas on short notice for service assignments.
Additional Information
Interested applicants, kindly email your detailed resume (MS Word format is preferred):

(Reg No:
R )
Please ensure that applications sent through email are no bigger than 1Mb.
We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.
Success Human Resource Centre Pte Ltd
(EA License Number:
97C4832 )
160 Robinson Road, #13-07/08/09 SBF Center, Singapore
T: | W: #J-18808-Ljbffr

Responsibility:

1. Assist the sales team on any pre-sales inquiries

2. Provide professional technical support to our customers

3. Perform CCTV product testings to better understand our products

4. Provide trainings to both our internal staffs and our customers

5. Carry out professional after-sales support duties such as troubleshooting and warranty claim

Requirements:

· Diploma/Degree in n Information Technology/Computer Science, Electrical/Electronic or equivalent;

· Team player, fast learner, and able to work independent;

· Working experience in CCTV, Door Access and Solar products will be advantageous;

Other Information:

· 5 days work week (9:00~18:00, Mon~Fri)；

· Work location: Bukit Batok;

· Attractive salary package + Allowance;

· Position availability: Immediately;

Interested candidate feel free to WhatsApp at or email resume to

Responsibility:

1. Assist the sales team on any pre-sales inquiries

2. Provide professional technical support to our customers

3. Perform CCTV product testings to better understand our products

4. Provide trainings to both our internal staffs and our customers

5. Carry out professional after-sales support duties such as troubleshooting and warranty claim

Requirements:

· Diploma/Degree in n Information Technology/Computer Science, Electrical/Electronic or equivalent;

· Team player, fast learner, and able to work independent;

· Working experience in CCTV, Door Access and Solar products will be advantageous;

Other Information:

· 5 days work week (9:00~18:00, Mon~Fri)；

· Work location: Bukit Batok;

· Attractive salary package + Allowance;

· Position availability: Immediately;

Interested candidate feel free to WhatsApp at or email resume to

Responsibility:

1. Assist the sales team on any pre-sales inquiries

2. Provide professional technical support to our customers

3. Perform CCTV product testings to better understand our products

4. Provide trainings to both our internal staffs and our customers

5. Carry out professional after-sales support duties such as troubleshooting and warranty claim

Requirements:

· Diploma/Degree in n Information Technology/Computer Science, Electrical/Electronic or equivalent;

· Team player, fast learner, and able to work independent;

· Working experience in CCTV, Door Access and Solar products will be advantageous;

Other Information:

· 5 days work week (9:00~18:00, Mon~Fri)；

· Work location: Bukit Batok;

· Attractive salary package + Allowance;

· Position availability: Immediately;

Interested candidate feel free to WhatsApp at or email resume to

Responsibility:

1. Assist the sales team on any pre-sales inquiries

2. Provide professional technical support to our customers

3. Perform CCTV product testings to better understand our products

4. Provide trainings to both our internal staffs and our customers

5. Carry out professional after-sales support duties such as troubleshooting and warranty claim

Requirements:

· Diploma/Degree in n Information Technology/Computer Science, Electrical/Electronic or equivalent;

· Team player, fast learner, and able to work independent;

· Working experience in CCTV, Door Access and Solar products will be advantageous;

Other Information:

· 5 days work week (9:00~18:00, Mon~Fri)；

· Work location: Bukit Batok;

· Attractive salary package + Allowance;

· Position availability: Immediately;

Interested candidate feel free to WhatsApp at or email resume to

Responsibility:

1. Assist the sales team on any pre-sales inquiries

2. Provide professional technical support to our customers

3. Perform CCTV product testings to better understand our products

4. Provide trainings to both our internal staffs and our customers

5. Carry out professional after-sales support duties such as troubleshooting and warranty claim

Requirements:

· Diploma/Degree in n Information Technology/Computer Science, Electrical/Electronic or equivalent;

· Team player, fast learner, and able to work independent;

· Working experience in CCTV, Door Access and Solar products will be advantageous;

Other Information:

· 5 days work week (9:00~18:00, Mon~Fri)；

· Work location: Bukit Batok;

· Attractive salary package + Allowance;

· Position availability: Immediately;

Interested candidate feel free to WhatsApp at or email resume to

Responsibility:

1. Assist the sales team on any pre-sales inquiries

2. Provide professional technical support to our customers

3. Perform CCTV product testings to better understand our products

4. Provide trainings to both our internal staffs and our customers

5. Carry out professional after-sales support duties such as troubleshooting and warranty claim

Requirements:

· Diploma/Degree in n Information Technology/Computer Science, Electrical/Electronic or equivalent;

· Team player, fast learner, and able to work independent;

· Working experience in CCTV, Door Access and Solar products will be advantageous;

Other Information:

· 5 days work week (9:00~18:00, Mon~Fri)；

· Work location: Bukit Batok;

· Attractive salary package + Allowance;

· Position availability: Immediately;

Interested candidate feel free to WhatsApp at or email resume to