1010 Customer Service jobs in Ang Mo Kio

*Up to $2400/mth

*Full Time

*5 Days Work Week - Retail Hours

*Near MRT Station

Job Descriptions:

• Customer Services at front desk
• Attending to walk in customers, customers by appointment, fixing/rescheduling appointments and answering to queries made
• SMS reminder to existing customers for appointments, Call or SMS reminder to new customers for consultation appointment.
• Post of Sales System on issuing Invoices, Service Sheet and Customer Treatment book
• Updating and deduction of used treatments in both customers' physical record and Studio Manager System
• Daily Closing Settlement
• Responsible for submission of Outlet Reports
• Outlet stock-take, administration
• Coordination and execution of activities required to support Outlet performance, eg flyer distribution, feedback from clients.
• Assist BM in overall Outlet Operations on BM's off day / leaves
• Oversee and maintain proper and neat filing system of Outlet common Drive and various admin functions
• Create and execute Excellent Service Campaigns for outlet to maintain high customer satisfaction
• Assist BM in Preparation of Month end Payroll (Non Commission) related submissions
• Other duties as assigned by the Branch Manager from time to time
• Any other duties that may be assigned to the Employee from time to time

Job Requirements:

• GCE N/O Level and/or NITEC trained
• Relevant working experience in similar industries
• Good interpersonal skill
• Passion for customer service
• Excellent with Microsoft Office
• Bilingual and able to converse with Chinese speaking clients

Benefits:

• Incentive benefits

• Career advancement opportunity

• Training will be provided

• Medical & dental benefit

Responsibilities

• Acts as the point of contact on for specialized and/or major customer accounts of diverse scope and complexity by maintaining successful, long-term business relationships and contacts with customer procurement employees.
• Responds to requests for quotations in a timely manner and coordinates with price estimating, reviews pricing for reasonableness, submits quotations/proposals for customer review, and handles customer questions regarding the submitted quote/proposal.
• Follow up on submitted offers to customers to drive sales and meet organization financial targets by utilizing ILS to drive slow moving inventory sales.
• Perform contract review, including screening customers' orders against existing LTAs, MTAs, Parker's standard terms and conditions, or other published contractual guidelines. Acknowledge purchase orders in accordance with the method and timing agreed with the customer and enters purchase orders into the system, ensuring the accuracy of sales order entry data.
• Monitors delivery status and provides status reports to customers by gathering data, researching outstanding shipments, and obtaining up‐to‐date shipping information from numerous sites globally.
• Provides solutions to customer problems that impact cost or schedule. Negotiates requirements across multiple customers, products, and internal teams with the focuses on stock allocation issues to maximize customer service levels.
• May re-prioritizes schedule to meet customer commitments by identifying significant problems and escalates matters to the Customer Account Manager, and tracks the matter until its' resolved.
• Acts as the voice of the customer and ensures timely resolution to all customer orders and enquiries by resolve customer complaints concerning invoices or billing discrepancies, ensures invoices have been processed and paid by monitoring the customers' account status and research account histories to assist in collection activities by accounts receivable.
• Has responsibility to coordinate and ensure coverage for "aircraft-on-ground/critical priority service by responding to all AOG inquiries within 4 hrs and close AOG inquiries with stock on hand.
• Analyze and propose changes in methods and/or procedures to improve efficiency and the quality of service. Lead continuous improvement initiatives to improve the efficiency of internal systems and processes within the division and/or with corporate and customer involvement.
• Serve as a functional subject expert and resource by sharing specialized knowledge with others team members. Represents Company on specific projects by contributing to team effort by accomplishing related results as needed. Work assignments may include cross-functional or project team responsibilities.
• Develop knowledge of procurement practices and FAA regulations, Parker products, and manufacturing processes, and customers. Ensures compliance with federal, state, and aerospace industry regulations (e.g., FAA); ensures adherence to requirements and advises management on needed actions.

Qualifications

• Bachelor's degree or Experienced Diploma holder with at least 3 years of relevant experience in business administrations and customer service.
• Proven ability to administer customer accounts, prioritize shipments, efficient servicing of customer requests, prompt communication, take ownership and manage customer relationships.
• Experienced in preparing and responding to RFQs timely, quotations, able to coordinate pricing and lead time, address customer inquiries and provide support to Business development/Account Managers.
• Strong cross‑functional coordination skills (quality, shipping, accounting, planning, production) with the ability to prioritize AOG requests and release orders based on customer's request dates.
• Proficient in monitoring deliveries, providing backlog status reports, monitor customers' account status and support collections efforts.
• Skilled in reviewing and coordinate with internal quality division to resolve customer complaints/claims (damaged, late, incorrect shipments) and support replacements when required.
• Commitment to continuous improvement, willingness to develop knowledge of FAA regulations, export compliance, team‑oriented, SAP experience referred.
• Successful candidates may be required to work on weekends on a rotational roster in line with operational needs.

Administrative & Data Management
Handle administrative tasks such as rescheduling and leave requests.
Record client information and course data.
Manage teaching materials inventory, prepare and distribute learning materials.
Assist in monthly revenue report compilation.
Events & Marketing Support
Assist in planning and executing open house/parent seminar events.
Manage social media platforms (FB/Instagram/Xiaohongshu) to post course updates.
Requirements
Fluent in English & Chinese (must handle bilingual parent communication).
1+ year experience in customer service/front desk at an educational institution.
Proficient in Office, especially Excel data management.
Basic social media operations (posting on FB/IG/Xiaohongshu).
Strong multitasking ability.
Friendly when interacting with children/parents.
Detail-oriented, patient, able to handle emergencies.
Passionate about the education industry.
Employee Benefits
14+ days annual leave.
Employee discount on brain education courses (for children/relatives).
Base salary + course commission.
Career development training (early childhood brain education).
Working Schedule
Shift-based: 44 hours/week, 5.5 working days (specific hours arranged by supervisor).
Fixed day off: Monday.
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This position under Allgreen Properties.

Work location: Seletar Mall

Responsibilities include:

• Manage day to day operations in the service counter
• Maintain high level of staff's service standards
• Attend to shoppers' enquiries and all aspects of customer services
• Perform centre promotions related activities such as gifts redemptions etc.
• Manage a team of 3 other team members and reports to Marketing Manager

Requirements:

• Min GCE N Level qualification
• 2 years of experience in shopping mall or hotel concierge service is preferred
• Computer literate
• Possess good leadership qualities and interpersonal skills
• Customer oriented with good communication & interpersonal skills
• Able to work on shifts, weekends & Public Holidays

Job Responsibilities
Handle and perform day-to-day coordination with customers, suppliers, vendors, contractors for incoming/outgoing goods and all warehousing activities.
Customer coordinator (receives and coordinates orders, requests or compliants from all customers).
Liaise/coordinate with departments(s) such as farm and processing plant for day-to-day warehousing activities.
Ensure data entry accuracy such as receiving, order allocation, location transfer, etc.
Cooperating and supporting to the logistics or transport team.
Order confirmation or acknowledgement.
Issuance of processing order.
Administrative tasks such as filing and documentation
Any ad-hoc as assigned.
Requirements
Condidate must possess at least "O" Level or equivalent experience.
Required skill(s): Microsoft Office, Postive attitiude
Training provided
Working location: Tai Seng
Working hours: Mon-Fri 9.00am - 6.00pm
Salary range: SGD 2,200 - 2,600
Duration: Permanent postion
Able to start work immediately or at short notice
Able to perform overtime as and when needed
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Job details

Domain

Performance and Support

Job field / Job profile

Customer services and support - Field representative

Job title

Field Service Representative

Employment type

Permanent

Part time / Full time

Full-time

Job description

The Field Service Representative is the Primary Contact for operational Technical Support and an Active Ambassador for Safran Helicopter Engines.

KEY MISSIONS:

1. Ensure Operational Readiness: Support customer in maintaining the operational serviceability of Safran HE equipment, in full compliance with safety and airworthiness regulations.

2. Communication and Customer Relationship management: Build and sustain privileged relationships with customers, delivering added value to promote loyalty and long-term engagement.

3. Support Services and Products Deployment: Collaborate closely with front office and partner teams to facilitate the introduction and deployment of new services and product entries into service.

4. Deliver Technical Field Support: Maintain a strong field presence to support all services with a technical dimension, ensuring responsiveness and reliability.

5. Uphold Safran HE Values: Embody the image and excellence of Safran HE support. Strive for a "Best of the Best" approach in all interactions, while promoting and staying true to Safran HE's core values.

6. Contribute to Team Cohesion: Actively participate in fostering a positive, collaborative team spirit through constructive and collective engagement.

But what else? (advantages, specificities, etc.)

As Field Service Representative in a GSP contract::

- you will serve as the technical point of contact to support the Front Office

- Asset Level Management: Ensure that asset levels are appropriately dimensioned to meet contractual requirements. Conduct regular inventories of expendable stock to support adjustment and optimization studies

- Maintenance Resource Assessment: Identify and advise the customer on the availability of required maintenance resources, including consumables, spare parts, tooling, equipment, personnel qualification and training

- Maintenance Planning Support: Assist the customer in planning and executing the maintenance plan to ensure compliance with the approved maintenance program, modification and repair status, Airworthiness directives, configuration standards and accurate logbooks/maintenance records

Candidate skills & requirements

1. Educational Requirements
   
   • Possess a recognized High School diploma.

2. Aeronautical Experience Requirements
   
   • Minimum of 5 years of experience in aeronautical maintenance of complex components such as engines, APUs, or landing gears.

3. Key Competencies and Personal Qualities
   
   • Strong analytical and summarization skills.
   
   • Effective communicator, capable of remote and multi-relational interactions (with both customers and internal teams).
   
   • Excellent interpersonal and customer service skills.
   
   • High adaptability, especially in multicultural environments or international assignments.
   
   • Willingness to travel frequently for professional purposes.
   
   • Self-motivated, responsive, and capable of working independently.
   
   • Strong sense of rigor and adherence to procedures.

Salary: up to $3900
Duration: 1 year contract
Working Days & Hours: Mon-Fri Office Hours
Location: Pasir Panjang
Job Description
Carry out installation, repair and preventive maintenance of customers’ copiers and printers
Manage the inventory of parts, tools and assets assigned to you
Ensure internal records are updated timely and status of service calls are communicated to the team
Job Requirements
Min Diploma in Engineering or similar with min relevant 2-3 yrs of experience troubleshooting printers
Contact
Interested candidates, please submit your resume to:
Ally Audrey Lok Xin Woon
Recruit Express Pte Ltd (Healthcare & Lifescience)
Company EA Licence number : 99C4599
Personnel EA License: R
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• Account holder and shall function as one of the contact window for respective assigned customers

• Receives and performs document screening on receipt of Purchase Order

• Order processing including, but not limited to, managing customer inquiries, confirming orders, and tracking order fulfilment

• Coordinate with logistics, warehouse, transportation, and customer service

• Continuous monitoring and follow up on order status, and shipment dates ensuring timely delivery

• Expedite shipments as required to meet delivery deadline

• Works cohesively as a team and with various departments to achieve monthly sales target and resolve customer issues

• Any other ad-hoc duties as and when assigned

Our client is one of the leader in the banking industry, they are seeking for a customer service orientated individual to address client's needs and support.

Contract: 12 month

Location: Changi Biz Park or Jurong

Salary: Allowances (up to $1000)

• Deliver personalized service over the telephone to customers in call centre on banking products, accounts, and services enquiries in an effective and efficient manner.
• Ability to understand customers' needs and provide appropriate solutions and attention.
• Identify cross-sell opportunities during customer interaction.
• Consistently deliver excellent quality service to our customers to achieve total customer satisfaction.
• Solicit customers' feedback and identify problem trends for improvement actions

PERSOLKELLY Singapore Pte Ltd
• RCB No E EA License No. 01C4394
• EA Registration No. R Ling Kai Jin)

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