911 Customer Service Roles jobs in Choa Chu Kang

Hiring: Customer Service Executive

Working Location: Kovan / Holland Campus / Tampines / Bukit Timah Campus

Working hours: Mon-Fri 9am-6pm, Sat 9am-1pm (Alternate Saturday)

Salary range: $ commensurate with experience)

Responsibilities:

• Respond to customer enquiries via phone calls or face to face
• Administration of enrolment; including preparation of documentations
• Conduct orientation
• Providing customers with details and information on course enquiries
• Operational duties of Customer Service department
• Coordinating and marketing of activities including road shows, preview talks and exhibitions
• Other duties as assigned by the Management

Requirements:

• Customer focused and proactive, able to communicate professionally and with confidence
• Resourceful team player with excellent interpersonal skills
• Must be willing to work extended hours during events/open houses etc

Interested candidates, please send in your resume to: HR @ DIMENSIONS.EDU.SG & state in the subject as "Customer Service Executive ".

We regret that only shortlisted candidates will be notified.

Job Types: Full-time, Permanent

Pay: $, 3,200.00 per month

Benefits:

• Additional leave
• Free parking
• Professional development

Work Location: In person

Hiring: Customer Service Executives

Locations: various locations (North-East, East, Town, Central)

Working hours: Mon-Fri 9am-6pm, Sat 9am-1pm (Alternate Saturday)

Salary range: $2300-$3200 per month (commensurate with experience)

Industry: Education (Schools)

Responsibilities:

• Respond to customer enquiries via phone calls or face to face
• Administration of enrolment; including preparation of documentations
• Conduct orientation
• Providing customers with details and information on course enquiries
• Operational duties of Customer Service department
• Coordinating and marketing of activities including road shows, preview talks and exhibitions
• Other duties as assigned by the Management

Requirements:

• Customer focused and proactive, able to communicate professionally and with confidence
• Resourceful team player with excellent interpersonal skills

Interested candidates, please send in your resume to: & state in the subject as "Customer Service Executive".

We regret that only shortlisted candidates will be notified.

DIS Manpower Pte Ltd

EA License No.: 08C3226

EA Reg No.: R

Customer Service Ambassador – Automotive Industry

Location: Singapore

At ComfortDelGro Engineering , we're more than just a workplace — we're a diverse and dynamic family united by passion, pride, and purpose. As one of the largest vehicle maintenance and repair workshops in Singapore , we take pride in delivering top-notch service and creating memorable customer experiences.

If you're someone who thrives on connecting with people , enjoys solving problems , and wants a lifelong career filled with growth and recognition — we want YOU

• Be the friendly face that welcomes customers and assists with vehicle check-ins.
• Recommend repair and maintenance solutions with professionalism and care.
• Handle documentation for costing, claims, and vehicle history.
• Manage workshop operations and lead a team of service advisors.
• Ensure customer satisfaction and build lasting relationships.
• Answer customer inquiries via phone and in person.
  Support your manager with ad-hoc duties.

• Minimum 3 years of face-to-face customer service experience .
• Background in retail or restaurant management is welcome
• Diploma holders preferred.
• Bonus if you have technical knowledge of vehicle repairs or troubleshooting experience .
• Proficient in Microsoft Word and Excel .
• Willing to work half-day Saturdays .
  Training on basic automotive knowledge will be provided.

• 14–21 days annual leave (based on years of service)
• Medical insurance
• Long Service Awards
• Staff discounts
• Flexi Benefits up to $500
• AWS & Variable Bonus (based on performance)
• Career development & recognition

If you're fun-loving , creative , and high-spirited , this is your chance to shine and be recognized for your talents. Come be part of a team that values YOU.

Apply now and start your journey with ComfortDelGro Engineering

Name

Officer - Customer Care

Ref #

1150

Date

Tuesday, October 7, 2025

Department

Customer Engagement Department

Job Description

Joining C&C is a distinctive opportunity to develop your career within a successful organization where everyone respects each other and enjoys working together. We recognize your performance in both tangible and intangible ways, by providing you development opportunities and making you feel respected.

The Opportunity

As a Customer Care Officer and key member of our Customer Contact Centre (CCC), you'll be the first voice our customers hear - providing thoughtful, timely, and solution-oriented support. Reporting to the Contact Centre Manager, you'll handle inbound calls with professionalism and empathy, resolving enquiries, feedback, and complaints while ensuring a seamless customer experience.

You'll collaborate with internal teams to resolve cases efficiently and anticipate customer needs with a proactive mindset. If you thrive in a fast-paced environment and take pride in creating exceptional customer experiences, this is your chance to make an impact.

Role & Responsibilities:

• Managing inbound customer calls with professionalism, empathy, and efficiency
• Resolving enquiries, feedback, and complaints
• Coordinating with internal teams to ensure timely and effective case resolution
• Anticipating customer needs and delivering proactive support
• Maintaining accurate documentation and follow-ups to ensure customer satisfaction
• Identifying recurring issues and sharing insights to improve processes and service delivery
• Upholding service standards and contributing to team performance metrics
• Participating in training and development initiatives to stay current with product knowledge and service protocols
• Supporting a culture of continuous improvement by providing feedback and suggestions
• You may also be assigned ad hoc tasks or responsibilities to support operational needs

Job Requirements

Requirements

We're looking for someone who is committed to service excellence and thrives in a dynamic environment:

• Possess minimum 'N' or 'O' level with 1–2 years of customer service experience; background in automotive, hospitality, or service industries is a plus
• Clear and confident communication skills with a pleasant and professional phone presence
• Strong command of spoken English and active listening abilities
• Proficiency in MS Office and comfort working across multiple IT systems
• Effective time management and multitasking capabilities
• Adaptability to change and openness to workplace transformation
• A collaborative mindset and a genuine passion for customer service

About the Company

A member of the Jardine Cycle & Carriage Group, C&C is one of the leading automotive groups in Singapore. We started out in 1899 as a trader in nutmegs and other sundries. In more than 100 years since, we have grown to become a major player in the automotive industry in Singapore, retailing Mercedes-Benz, Mitsubishi, Kia and Citroën passenger cars and commercial vehicles. At Cycle & Carriage, it is more than just the recognition we have earned as being the leader in its class. "Exceptional Journeys" encapsulates our passion for our existence. Bringing together high-performing team members and technical excellence to create people-focused experiences that consistently exceed expectations. Whether it is a customer we serve, an employee that we engage, a brand that we carry, we want to support them in creating exceptional journeys for themselves.

We have a constant mission to strive towards being an Employer of Choice in the countries we operate in. Some of our better performing countries have consistently being recognised for commendable people practices such as:

• HR Asia's Best Companies to Work Platinum Award in th consecutive year winner)
• Happiest Workplace Award 2024
• Finalist in HR Excellence Awards 2016 for Recruitment and Leadership Development;
• Winner of Innovative Talent Acquisition Strategy Award in the Annual Jardine Matheson HR Conference 2016
• Winner of Excellence In Innovative Use of HR Technology in HR Excellence Awards 2017
• Merit for Singapore Health Award as awarded by Health Promotion Board
• Jardine Matheson HR Conference 2017, where we clinched the Best Employer Brand, Best Work-Life Balance and Best HR Team Awards.
• Jardine Matheson HR Conference 2018 for Excellence in Employee Transformation
• Bronze Award in HR Excellence Award 2019 for Excellence in HR Innovation

The emphasis on employee experience has been on the forefront of the C&C's people practices. Keen for a career conversation? Connect with us to find out more.

(You would be notified if you are shortlisted. By submitting your application, you consent to the collection, use and disclosure of your personal data contained in this document by Jardine Cycle & Carriage Limited and its subsidiaries and affiliates, for assessing your career application).

About Us

Founded in 2014, Lumens Group is leading the transformation of the mobility industry in Singapore. We have successfully built one of Singapore's largest car fleets and expanded our offerings to personal and corporate leasing, purchasing and financing. As we enter a new phase, we're building an integrated ecosystem for merchants and consumers, driven by advanced technology and a mission to enrich everyday life.

Now, we're on the lookout for a professional Customer Care Specialist to join us in Singapore.

Your Role on Our Journey

We're looking for a Customer Care Specialist to be the friendly, reliable voice our customers can count on. From handling Omni Chats to following up on issues, you'll be solving problems and helping drivers stay mobile.

You'll assist our drivers, partners, and customers with everything from basic rental queries to issue resolution. This role isn't just about answering phones — it's about building relationships, solving problems, and helping us improve the entire customer journey.

This role is perfect for someone who loves fast-paced environments, values human connection, and doesn't mind the occasional curveball.

Your Day-to-Day Adventures

• Respond to driver inquiries via Omni Chat and WhatsApp
• Conducting outbound calls to follow up on issues raised by internal teams, with the goal of closing the communication gap with hirers
• Troubleshoot customer issues and escalate where needed
• Resolve support issues related to rentals, payments and contracts
• Follow up on open or unresolved cases and ensure customer satisfaction
• Flag recurring issues and help improve internal processes
• Log and track all customer interactions in the CRM
• Work together with other departments to make sure customers get a smooth, end-to-end experience
  Ad hoc tasks including feedback collection, support tool testing, craft internal FAQs etc.

What Makes You a Perfect Fit

• 1 – 2 years of customer service, support or call centre experience preferred
• Clear and confident communicator – English Speaking is required
• Able to multitask and stay calm under pressure
• Problem-Solving Mindset, Time-Management and Multitasking, Team Player and Detail-Oriented, Adaptability
• Comfortable using support software (CRM, ticketing systems and any other system)
• Able to explain things simply and professionally
  Proficient in Microsoft Excel

Ready to Drive the Extra Mile?

Send your resume that showcases your unique spark to us today. If your journey aligns with ours, we'll get in touch soon

Are you passionate about cars and customer service? Join our dynamic team and be the bridge between technical excellence and customer satisfaction

• Handle customer requests for vehicle repairs, modifications, and maintenance.
• Provide repair recommendations and prepare accurate cost estimates.
• Manage documentation for costing, claims, and vehicle history.
• Assist with vehicle check-in and respond to walk-in and phone inquiries.
• Coordinate with the Supplies & Logistics team for spare part pricing.
• Perform administrative tasks including cash collection and report preparation.
• Support service recovery efforts and build strong customer relationships.
  Carry out additional duties as assigned by the manager.

• Minimum NITEC in Automotive Technology .
• At least 3 years of experience in Customer Service.
• Experience in the automotive / transport industry would be an added advantage.
• Strong communication skills and ability to work independently.
• A valid Class 3 driving license would be an added advantage.

• Competitive salary and benefits
• Opportunities for training and career advancement
• Supportive team environment
  Work on exciting and diverse projects

Ready to take the wheel? Apply now and drive your career forward with us

relationOur client is a leading power generation company in Singapore. They are looking for a Customer Care Officer to assist their team for the next phase of their business. They are located in the Central - easily accessible.

Responsibilities:

• Provide responsive and accurate customer service via hotline, email, and online platforms
• Handle day-to-day account servicing across Residential, SME, and Tenant segments
• Support internal initiatives to enhance digital platforms and service workflows
• Collaborate with cross-functional teams to resolve customer queries efficiently
• Maintain detailed and accurate records in line with company standards
• Contribute to broader customer-centric projects aligned with company goals

Requirements:

• Diploma or Degree preferred
• Strong interpersonal and communication skills, capable of engaging with diverse stakeholders
• Proficiency in Microsoft Office
• Familiarity with CRM or ERP is a plus
• Prior experience or knowledge of relevant industries is advantageous

We regret that only shortlisted candidate will be notified.

Email Address:

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R Hew Lee Dea)

National Environment Agency

Fixed Terms

Closing on 13 Sep 2025

What the role is

The One-Stop Information and Service Centre (OSISC) serves the hawkers in stall tenancy matters, manages the outsourced service centres and kiosks, leverages service technology and supports customer digital adoption.

What you will be working on

As a Customer Care Consultant (CCC)/ Senior CCC, you will be responsible to carry out the full spectrum of customer service duties. You will get to meet people from all walks of life and be part of a dynamic team in handling walk-in customers and feedback from customers at the Customer Service Centre. You will also support the digitalisation efforts of the centre and be involved in service-related projects.

What we are looking for

Job Requirements:

• Pleasant disposition and positive attitude.
• Experience in frontline Customer Service will be an added advantage.
• Service-Oriented.
• Team player with good interpersonal and communication skills.
• Possess initiative and ability to work under pressure.
• Proficient with Microsoft Office.
• Able to work in a fast-paced and dynamic environment
• Able to manage multiple priorities and stakeholders at the same time

As part of the shortlisting process for this role, you may be required to complete a medical declaration and/or undergo further assessment.

Applicants will be updated on the status of their applications within 4 weeks of the closing date of this job posting.

About National Environment Agency

The National Environment Agency (NEA) is the leading public organisation responsible for ensuring a clean and sustainable environment for Singapore. Its key roles are to improve and sustain a clean environment, promote sustainability and resource efficiency, maintain high public health standards, provide timely and reliable meteorological information, and encourage a vibrant hawker culture. NEA works closely with its partners and the community to develop and spearhead environmental and public health initiatives and programmes. It is committed to motivating every individual to care for the environment as a way of life, in order to build a liveable and sustainable Singapore for present and future generations.
For more information, visit

About your application process

This job is closing on 13 Sep 2025.

If you do not hear from us within 4 weeks of the job ad closing date, we seek your understanding that it is likely that we are not moving forward with your application for this role. We thank you for your interest and would like to assure you that this does not affect your other job applications with the Public Service. We encourage you to explore and for other roles within National Environment Agency or the wider Public Service.

Shape the Future of Health with Biomedia Holdings

Join a leading life sciences group driving innovation in Microbiology, Oncology, and Infectious Diseases across Southeast Asia. Headquartered in Singapore, Biomedia Holdings empowers healthcare, research, and pharma sectors with cutting-edge diagnostics, therapeutics, and lab technologies.

As we expand across the region, we're looking for bold, agile professionals ready to make an impact. Be part of a team that's transforming science—and saving lives.

As a key member of the Sales Support Team, the Customer care (Sales Support) Executive reports to the Head of Sales (Singapore and Malaysia). The role focuses on delivering excellent service to our customers with dedicated market focus. The responsibilities include handling customers' queries professionally to orders being placed within the expected timelines and manage inbound contacts via three (3) channels such as phone, email, and periodic sales visits.

The objective is to drive sales growth through contract renewals of the existing contracts, enhance customer satisfaction, and stay informed about the industry trends.

Key Responsibilities:

• To maintain a proactive relationship with customers in your own market responsibility area
• To facilitate good communication between customer, Sales, and Operations Departments.
• To enter customers' orders in accordance with the Purchase Order (PO) and allocate quantity. This is to ensure that the orders are in optimized delivery quantity and evenly loaded over the month.
• To anticipate customer reactions to unfavourable schedule confirmation and quality issues, etc. The Sales Support Executive is expected to address any customers' concerns and pursue information or activity to satisfy the customers' needs.
• To keep up to date with product knowledge, policies, and processes so as to provide accurate and relevant information to customers.
• To utilise the available quotation tools and knowledge about the customer, to leverage on insights leading to an improved customer satisfaction and successful resolution and upselling.

Requirements:

• Degree in Business Administration or Lifescience and Biology related qualifications
• Work experience in a SME trading or distributor environment
• 2 years of sales support experience preferred
• Organized, meticulous, and disciplined person with a good eye for details
• Able to work in teams as well as independently
• Must be able to work in fast-paced environment
• Good proficient in written and spoken English
• Proficient in MS office - Words, Excel
• Knowledge of Trade Facilities like Letter of Credit is advantageous