134,459 Jobs in Choa Chu Kang

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Specialist, Innovation Management Overview

Mastercard Foundry builds next-generation offerings that engineer the future of commerce. Across our interdisciplinary teams and five global R&D Labs, we create differentiated product and services experiences for our customers and partners leveraging actionable insights, design expertise, and advanced technologies. Foundry is a collective of interdisciplinary teams within Mastercard including Futurists, Entrepreneurs, Technologists and much more.
In Asia Pacific, Mastercard Foundry delivers experiences primarily within the Asia Pacific flagship Mastercard Experience Center in Singapore (one of seven in the world), which is an immersive space that showcases Mastercard’s innovation in action. These interactive experiences are also delivered across numerous customer forums and industry events worldwide.
We are looking for an Innovation Management Specialist to join our Mastercard Foundry team in the Asia Pacific region. The candidate will be based in Singapore but will collaborate with team members across Asia Pacific to ideate, plan, and execute various initiatives in support of the team’s innovation-led agenda.


You will…

• Lead with creative thinking, foresight, and planning for product & solution launches, events, and initiatives.
• uild collaborative partnerships across global & regional cross-functional teams and bring a consultative approach to incorporating voice of regional consumers and a business acumen to explore, identify and define value propositions that best position Mastercard’s brand promise.
• Dri e institutionalized knowledge through the identification of emerging technology trends and their use cases/applications that will further position Mastercard as an innovative technology leader in the region.
• L verage working knowledge of Mastercard business, systems, products and customer requirements in developing fact-based solution innovations.
• C aft thought leadership position papers for target audiences around identified customer problem statements for the region.
• I eate and develop multi-modal immersive experiences with R&D and technology teams to bring thought leadership positions to life through visual and tactile storytelling.
• R view information on competitors’ product offerings, business models and technology innovations on a regular basis and share findings.
• Dev lop bundled stakeholder-oriented pitches and establish Mastercard’s unique point of view on how our technologies will help solve our customers’ most pressing problems today and create more exciting opportunities for tomorrow.
• Work ollaboratively with other subject matter experts and be responsible for executing the creation of collateral, narratives, and go-to-market guides to amplify capabilities of Mastercard to external and internal stakeholders.
• C llaborate with organizational stakeholders to formulate and run programs to advance an internal culture of innovation within Mastercard.


All about you

• M nimum of 2-3 years of related experience in technology and/or financial services.
• H gh interest in technology and trends in and around payments, with a passion for exploration and experimentation.
• D tail-oriented, manifesting strong analytical skills matched with business acumen.
• M tivated to think laterally and contribute ideas, supporting a strong bias for execution and problem solving.
• D monstrated ability to multi-task, establish priorities and work independently under pressure and with limited supervision.
• M naged various elements of projects with cross-functional teams.
• S cceeded in building relationships and delivering results with global, multi-cultural and remote project teams.
• S lf-directed in overcoming cross-functional team challenges or communication problems.
• C ear and concise communication skills (oral and written English).
• C eative and engaging presentation building and storytelling/delivery skills (PowerPoint, Ceros)
• V sual/UI/UX Design (Figma), Prototype Building, and Design Thinking skills a plus.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Manager, Product Management Role Overview
We are seeking a dynamic and strategic professional to join our Security Solutions team, focused on Government Engagement across Asia-Pacific. This role will lead the development and execution of partnership strategies to combat cybercrime, working closely with government agencies, law enforcement, NGOs, and industry coalitions. The ideal candidate will be passionate about shaping the regional cybercrime agenda and building trusted relationships that drive meaningful impact.

Key Responsibilities
• Organize Mastercard’s engagement with government stakeholders on cybercrime, scams, and digital security issues across Asia-Pacific.
• Identify and develop strategic opportunities for collaboration with governments, regulators, and law enforcement to advance shared goals in cybercrime prevention, revenue tracking, measurement and reporting.
• Provide insights and initial thoughts on opportunities to optimise revenue position.
• Oversees project management of sales, sponsorship and influencing engagements. Will take a lead on defining workstreams, creating project plan, coordinating stakeholders, ensuring milestones are met, regular project reporting to senior internal and external stakeholders.
• Support the deployment of Mastercard’s security solutions (e.g., threat intelligence, scam prevention tools) through policy alignment and public-private partnerships.
• Monitor and analyze regulatory trends, legislative developments, and geopolitical dynamics affecting cybercrime and digital security.
• Collaborate cross-functionally with product, legal, communications, and regional teams to align engagement strategies with business priorities.
• Contribute to thought leadership, whitepapers, and policy briefings that position Mastercard as a trusted partner in the fight against cybercrime.
• Support high priority events in line with our commitments to partners and governments

Qualifications
• Bachelor’s degree in computer science, public policy, international relations, law, business, or a related field; advanced degree preferred.
• 6-8 years of experience in government affairs/engagement, public sector sales, ideally with exposure to cybersecurity, financial crime, or digital policy.
• Strong understanding of government structures, regulatory processes, and multilateral institutions in Asia-Pacific.
• Demonstrated experience in policy advocacy, stakeholder engagement, and coalition-building.
• Demonstrated past experience of end-to-end project management capabilities
• Excellent communication, public speaking, and negotiation skills.
• Ability to work across cultures and manage relationships with diverse stakeholders, including government officials.
• Experience working in or with the public sector, law enforcement, or international organizations is a plus.
• Strong excel and PowerPoint skills

Strategic Skills
• Ability to analyze complex policy and regulatory issues and translate them into actionable strategies.
• Strong situational awareness and ability to anticipate emerging cybercrime threats and policy shifts.
• Collaborative mindset with a proactive, solutions-oriented approach.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Vice President, Network Partnerships – APAC Region Overview
At Mastercard, we connect and power an inclusive digital economy that benefits everyone, everywhere. As Regional Vice President of Network Management for APAC, you will be at the forefront of transforming cross-border payments across one of the most dynamic and diverse regions in the world. You will lead strategic network expansion, optimize network performance, and drive innovation to deliver seamless, secure, and scalable payment experiences for our customers.
Role
This leadership role is responsible for building and managing Mastercard’s cross-border payment network across APAC. You will oversee partner relationships, regulatory engagement where necessary, and operational excellence to ensure Mastercard’s network delivers unmatched value, reliability, and reach. You will collaborate across functions to shape the future of payments in the region.
Strategic Network Development
• Define, contribute-to and execute the APAC network plan in alignment with global priorities.
• xpand Mastercard’s payment corridors by onboarding new partners and enhancing existing relationships.
• Lea initiatives to improve transaction speed, cost-efficiency, and coverage (including pay-out methods and type of flows) across diverse markets.
Partner & Ecosystem Engagement
• B ild and manage relationships with banks, fintechs, payment processors, and regulators (where necessary).
• N gotiate commercial agreements and service-level commitments that drive mutual value.
• R present Mastercard in industry forums and regulatory discussions to advocate for innovation and interoperability.
Operational Excellence
• W rk with network operations & CS team to ensure, SLAs high performance, resilience, and compliance from network partners are adhered to.
• C llaborate with Product, Engineering, and Risk teams to resolve issues and implement enhancements.
• M nitor and optimize key metrics including transaction routing, FX efficiency, and settlement timelines.
Risk, Compliance & Regulatory Alignment
• E sure full compliance with regional regulatory frameworks and Mastercard’s internal policies.
• Par ner with Legal and Compliance to manage licensing, audits, and regulatory reporting as needed.
• P oactively identify and mitigate network risks across markets.
Leadership & Team Development
• L ad and develop a high-performing regional team with a culture of innovation, accountability, and inclusion.
• F ster collaboration across regional geographies and functions to drive regional and global success.

All About You
• E tensive experience in payments, banking, or fintech, with a focus on cross-border transactions in APAC.
• P oven leadership in managing complex networks and partner ecosystems.
• D ep understanding of payment systems, FX, settlement, and APAC regulatory environments.
• S rong negotiation, communication, and stakeholder management skills.
• K owledge & Experience with real-time payments, or alternative payment rails.
• S rong analytical mindset with a data-driven approach to decision-making.
• P ssion for driving financial inclusion and digital transformation.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Director, AI Strategy & Solutions Delivery Overview
As Director, AI Strategy and Solutions Delivery, on the AI Foundations team, you will drive foundational enterprise-scale AI strategy and execution. You’ll define roadmap, architect solutions, and lead cross-functional delivery to unlock and communicate measurable efficiency and innovation. Sitting at the intersection of product leadership, technical program management, and solutions architecture, you’ll deliver agentic and AI solutions from strategy and portfolio shaping to solution delivery and operating model design. You will work hands-on with data scientists, ML and platform engineers, and senior business leaders to deliver high-impact use cases. This role is designed for a leader who can move from whiteboard to working solution to scaled adoption, while keeping value capture, safety, and sustainability front and centre.

This role plays a critical part in communicating impact and aligning delivery capabilities with business needs, prioritising scalable technical solutions across various domains by engaging business users, grasping the domain context, and matching capabilities to specific problem statements.


Your role
1. Developing AI-driven strategies to support business value
• dentify, qualify, and prioritize high-impact AI opportunities across business domains.
• Q antify full value at stake and value levers (efficiency, augmentation, revenue lift, risk mitigation), with clear dependencies and path to realization.
• B ing together expertise in AI, data engineering, solution architecture, and relevant business domains to design fit-for-purpose solutions leveraging LLMs, RAG, and agentic systems.
• T anslate ambitious north star visions into executable plans, building alignment among relevant executives and business stakeholders on timing and delivery.
• A hieve maximum scale from AI solutions by proactively identifying and addressing barriers to scale and generalizing solutions to multiple applications.

2. Enabling rapid and iterative delivery of AI solutions with consistent value creation
• S rve as solutions architect and product owner for critical initiatives—defining scope, non-functional requirements, SLAs/SLOs, and acceptance criteria.
• Par ner with AI and ML engineering leaders to manage versioning, iteration planning, and solution delivery, creating transparency for business stakeholders and proactively mitigating delivery issues.
• B ild productive relationships with key business stakeholders to help them co-own the AI solutions, enabling the business to provide feedback and guidance at all stages of development.
• B ing business expertise and focus on value capture to AI problem-solving during development, helping the team to maximize impact and minimize unnecessary complexity.
• A gment our business stakeholders’ teams with AI and change management expertise, helping them to realize maximum value from AI solutions.
• Col aborate with cross-functional teams (Data & AI Ops, Privacy, AI Governance, Info Security, Architecture & Technonology, BizOps etc) to design development patterns fit for productionizing and scale.

3. Advancing our innovative operating model for AI teams
• L ad interactions with AI and ML engineering teams to develop and codify more effective ways for AI and strategy teams to collaborate.
• M nitor industry trends and emerging technologies to ensure the organization remains at the forefront of AI and automation advancements.
• O ersee the needs for documenting knowledge, creating templates, and authoring playbooks to help the team scale.
• D velop and maintain three synchronized roadmaps: stakeholder engagement & adoption, use case portfolio, and technical capabilities/platform evolution.
• C nduct peer training and author thought leadership along with other members of the team to augment the full team’s skills.
• Dev lop new delivery frameworks and help the team build new service offerings.

All about you
• 8 12+ years hands-on leadership of technology strategies, leveraging data and ML/AI to solve complex business problems and drive measurable impact in large, regulated environments.
• P oven track record influencing and aligning executives and cross-functional teams to deliver outcomes at scale.
• S rong communicator—executive presence, crisp storytelling, and the ability to translate complex technical concepts into actionable business strategy.
• Pri r experience in strategy, planning, or product roadmap management is crucial, as this role involves shaping strategic direction, rolling out capability roadmaps, and managing internal communications.
• H ghly competent problem solving and solutioning skills; able to demonstrate business need as well as technical solution discovery and design
• P oven experience in productionizing AI capabilities based on large datasets, and modern AI patterns (LLMs, RAG, vector databases, embeddings, prompt/response optimization, agents & tools).
• P actical understanding of evaluation and safety for AI/ML solutions (offline/online testing, adversarial testing, guardrails, telemetry, policy enforcement).
The following skills are preferred
• K owledge of cloud computing (Databricks, AWS) and architecture, big data management, and ML platform tools is a plus
• E perience in the financial institutions or payments industry
• F miliarity with agile methodologies
• P ople management experience

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Manager , Product Management Mastercard Send is a flagship product within Mastercard’s money movement portfolio, enabling secure, real-time domestic and cross-border payments. It supports a wide range of use cases including:
1) Person-to-person (P2P)
2) Business-to-business (B2B)
3) Disbursements
4) Remittances
5) Merchant payments

Send empowers businesses, governments, NGOs, financial institutions, fintechs, and digital platforms to transfer funds to consumers and small businesses—often within seconds.

This role offers a hands-on opportunity to drive the expansion of Mastercard Send across Asia Pacific, managing both strategic initiatives and day-to-day product operations.

Key Responsibilities
• Product Strategy & Roadmap: Define and manage the regional product roadmap, aligning with global strategy and market needs.
• arket Expansion: Collaborate with country teams and subject matter experts to identify viable opportunities, develop go-to-market strategies, and launch new features and use cases.
• C oss-functional Collaboration: Partner with internal teams (e.g., engineering, operations, legal, compliance) to ensure successful product launches and resolve production issues.
• C ient Engagement: Work with client-facing teams to develop business cases, articulate product value, and support customer needs.
• P rformance Monitoring: Track and report key product metrics, market trends, and competitive landscape to inform strategy and decision-making.
• S les Enablement: Maintain and update sales collateral, training materials, pricing documentation, and other product assets.
• P oject Management: Oversee progress and reporting for ongoing initiatives, ensuring timely execution and stakeholder alignment.

Qualifications & Experience
• S rong understanding of the faster payments and push payments ecosystem in Asia Pacific.
• P oven experience in product management, ideally across multiple markets.
• E perience in launching and scaling products, with a focus on both issuing and acquiring sides of the business.
• C ient-facing experience with the ability to translate customer needs into product opportunities.
• E cellent communication, presentation, and stakeholder management skills.
• B chelor’s degree required; MBA or advanced degree preferred.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Analyst, Product Management, Realtime Payments Overview

The Core Payments team is looking for an Analyst, Product Management, Realtime Payments, to drive product strategy and execution for Mastercard’s Account-to-Account payment solutions (RTP & A2A Overlays). Real-time payments (RTP) are experiencing significant global growth, with 60 markets now having live RTP infrastructure. Asia Pacific has solidified its position as the leader in global real-time payments, processing nearly 70% of the world’s 266 billion transactions in 2023.

Mastercard is actively riding the wave of RTP growth as part of our multi-rail strategy, which is pivotal in addressing the diverse payment needs of consumers and businesses. Our suite of A2A solutions comprises the Infrastructure and Overlays, to enable multiple use-cases such as personal payments, retail & bill payments, domestic and cross-border Realtime payments.


The Role

As an Analyst for our Product Management team specializing in Real Time Payment solutions, you will be responsible for the following:
• Landscape, market sizing and analysis of Mastercard data to identify pain points and opportunities for account to account payment flows and key customers
• inancial modeling / business case development for the introduction of new product features and platforms such as P&L analysis
• W rk with cross functional teams such as Account Sales, Product Delivery, Implementation, Digital Partnerships, Legal and Compliance and other teams to deliver solutions and go-to-market execution
• W rk with customers for product / change request intake, product lifecycle documentation management
• W rk with customers for product & release prioritization
• P oject management of key projects and initiatives from conception to implementation
• S les training and enablement of the in-market product and business development teams with the required best practices, tool kits, business modelling and subject matter expertise


All About You

• D monstrate passion for Digital Payments and payments industry in general
• E cellent analytical capabilities – demonstrated ability in utilizing internal and external data to manage performance and provide insights. Attention to detail is a must.
• Gre t communications and presentation skills, including the ability to work with people across a matrix organization at all levels
• N gotiation skills with the ability to influence and engage others under a common goal
• F exibility and adaptability to change and uncertainty
• P oficiency in MS office (Excel, PowerPoint etc.) at an intermediate/advance level will be required.
• P ior experience with data modelling tools and dashboards such as Tableau/Power BI would be preferred.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Vice President, Small Business Solutions, Product Management, Asia Pacific About Mastercard


Mastercard is a global technology company in the payments sector. We power payments and provide products and services for individuals and industries all around the world. Our people, technology, data, and brand provide the capabilities that drive our success. We believe in connecting people to priceless possibilities.


Overview


The Small Business Solutions team drives opportunities within Asia Pacific to grow and defend our business in a profitable and sustainable manner. This role, based in Singapore will be part of the Commercial and New Payments Flow team which is responsible for advancing Mastercard’s small business efforts in Asia Pacific, and reports to Senior Vice President, Small Business Solutions, Asia Pacific.



The individual will be responsible for supporting our overall strategy for the Small Business Segment, product development and management, analysis and reporting, and sharing best practices. This individual will be partnering with the Regional Small Business Solutions organization to deliver GDV, market share and revenue objectives for our key markets.


Role


The scope of this role is to support the growth of our distribution for Mastercard solutions in the Small Business Segment through the following activities: 

Develop and execute on product strategy, product roadmap, go-to-market for Small Business solutions.

Commercialise new, differentiated features and benefits to enhance sales and optimization strategy for existing and prospective distribution partners in order to drive new business and incremental growth for Mastercard's Small Business portfolio.

Develop optimal business model and value proposition to enable Mastercard to capture new payment flows, drive revenue and market share growth.

Monitor developments of payment market products and programs for the small business segment from both issuer and end-user client perspective.

Monitor the landscape of competitive products and industry trends via desktop research or primary research engagements, understand their implications on the Mastercard Small Business cards portfolio, and make necessary adjustments to our product suite.

Effectively communicate launch of new products, services & platforms and/or enhancements to internal stakeholders and external customers through bulletin announcements, briefing sessions, PR, customer pitches, etc.

Lead and manage a team of regional product managers




All About You



Strong product management skills, with demonstrated ability to deliver impact and results

Relevant industry experience preferred, such as payments, cards, financial services, fintech, start-up world etc.

Track record of initiating new approaches to doing business and driving implementation to deliver tangible business results

Strong team player with good communication, storytelling and presentation skills

Strong research, analytical and technical skills

Self-motivated and able to operate within a cross-functional team environment

Skilled at management reporting and gathering insights from granular data to influence decision making

Organizational savviness to navigate a highly matrixed organization and resilience to thrive in high pressure goal-oriented, and substantial revenue growth driven environment.

Bachelor’s degree. MBA preferred.

English is mandatory.

Willingness to travel throughout the region.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Director Product Management Director, Product Management – Security Solutions Organization

Job Description Summary

Director, Product Management Security Solutions Organization (SSO) team is responsible for MasterCard’s safety and security related product development efforts to protect the integrity of the electronic payment system as well as ensure payments are convenient yet secure. The products are primarily focused on authentication, fraud prevention, risk mitigation and dispute resolution across all payment channels as well as all stakeholders, issuers, acquirers, merchants, processors and consumers.

Overview

The Director, SSO Solutions will have ownership of a portfolio of Decision Products and Solutions as part of the Regional SSO team. He / She will work closely with the markets SSO leads as well as Global SSO Product owners to determine market needs and roll out these products and solutions. The position will be responsible for the ongoing management and enhancements of these products, engage with internal and external stakeholders in their marketing and distribution.

Can you develop and articulate, to internal and external audiences including our issuer, merchant and acquirer partners, thought leadership on current fraud trends in customer needs, best practices, implications for product rollouts, and future product opportunities? Do you have a proven track record of executing strategy successfully against measurable objectives? Can you work in in a diverse cross functional environment with limited support?

Role
• Work as part of the AP SSO team to manage Decision Product suite. Devise and implement strategies for their rollout and adoption. Support the markets with adequate analysis as required to demonstrate the value of these products.
• Working closely with global teams to identify and execute product enhancements and new product constructs to drive additional revenue opportunities. These efforts include ideation, concept validation, business case development, creation of associated pricing and other market readiness activities
• Demonstrate thought-leadership, product/technology development expertise and strong project management skills in the integration of technology into new product and service solutions.
• Foster and maintain a close partnership with various stakeholders – markets, sales teams, Mastercard Advisors, account leads and key customers to gather feedback and drive ongoing product improvement and drive the successful rollout of the solutions to issuers, acquirers and merchants.
• Understand the required product functionality and features, and commercialization of products in consultation with internal stakeholders (i.e., product sales, customer delivery, customer implementation team, relationship managers, O&T, Legal, Franchise) external customers and third parties.
• Ensure accurate and timely budget tracking and forecasting
• Monitor and evaluate product performance; ability to locate and use relevant data to support performance measurement, tracking, and product insights. Assist with the implementation of a new product management excellence (PME) discipline.
• Support managing the team as a backup for the vertical product lead

All About You
• This position requires a highly collaborative and self-driven individual who will need to manage relationships across multiple functional areas, regions and executives - at times remotely with limited supervisory support.
• Cross-functional team leadership experience managing multiple, complex projects concurrently and delivering timely results under tight timelines
• Knowledge of transaction processing industry, fraud and authentication products and the broader payment and transaction ecosystem understanding of competitive landscape and industry trends a plus
• Excellent analytical and problem-solving skills with an ability to identify key issues, structure analysis and synthesize large amounts of data, and provide recommendations effectively
• Strong interpersonal and leadership skills to influence and build credibility; team oriented, collaborative, diplomatic, and flexible • Personal presence and ability to clearly communicate compelling messages to senior management and business partners
• Technology savvy; close collaboration with Operations and Technology and future processing businesses
• Ability to embrace complexity, but deliver/articulate simplicity
• Advanced degree helpful

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Product Specialist, Product Management Who is Mastercard?
We are the global technology company behind the world’s fastest payments processing network. We are a vehicle for commerce, a connection to financial systems for the previously excluded, a technology innovation lab, and the home of Priceless®. We ensure every employee has the opportunity to be a part of something bigger and to change lives. We believe as our company grows, so should you. We believe in connecting everyone to endless, priceless possibilities.


Job Description:
• Partner cooperatively in a team environment to support evolution of a wide array of programs across Mastercard business
• Liaise with global customer base to identify opportunities to improve current programs and develop understanding of customer needs
• Support larger team functions related to ensuring customer compliance with Mastercard standards
• Will work with analytic insights and tools to facilitate compliance, investigative, and reporting initiatives
• Perform project management duties, creating and documenting processes, developing timelines, managing compliance cases, supporting risk mitigation for our third parties
• Communicate across key stakeholders to out into place action plans to address vulnerabilities and weaknesses
• Interface with customers, both internal and external, to effectively communicate and educate on program rules, procedures and best practices
• Perform desktop research to identify regional or global trends and develop key performance metrics and reporting
• Assist with ad hoc requests, participate in special projects as required, and provide cross-functional support as needed

All About You:
• Analytical, investigative and problem-solving skills
• Strategic thinker with ability to derive and translate data analytics to meet business goals
• Sound written and verbal communication skills
• Project management skills, highly organized with strong attention to detail
• Must be able to work independently in developing and mapping out solutions
• Must be able to work in a fast paced and dynamic environment, handle multiple tasks, consistently meet established deadlines, and deliver exceptional results
• Expert PC skills including proficiency in Microsoft Excel, Word, PowerPoint, and Access; programming and coding ability a plus
• Experience with Tableau, Domo, or other comparable business intelligence tools
• Understanding of risk management disciplines

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.