1439 Customer Service Representatives jobs in Bukit Merah

The Client

• Our client is a leading bank in the region

The Job

• Responding promptly to customer call inquiries on general and enquiries
• Communicating with customers through various channels
• Acknowledging and resolving customer requests
• Customer outreach to encourage use of digital services
• Consistently deliver high quality service to customers to achieve total customer satisfaction without compromising risk standards
• Collaborate with stakeholders to resolve customer queries and requests
• Consistently meet the KPIs without compromising quality of service delivery
• Adhere to professional standards of behavior & conduct

The Talent

• No experience required
• Prior experience in call centres or customer service is highly preferred
• Patient, calm and passionate in assisting customers
• Decent multi-tasking skills
• A fast learner who can apply critical thinking skills and has good problem-solving skills

Next steps:

• Drop your resume and contact us to follow-up, or send your resume to
• Email Topic: Apply Customer Service Representatives (Call Centre| Bank)

Sarah Ng Mei Wern

EA Licence Number: 91C2918

Personnel Registration Number: R

We are seeking customer service representatives to join our team at Orchard and Vivocity locations. This is a long-term commitment opportunity with attractive benefits.

• Order-taking: Serve customers by taking their orders efficiently and accurately.
• Serving of food and drinks: Provide exceptional customer service while serving food and beverages in a timely manner.
• Attend to guests' needs throughout their dining experience: Ensure that customers have a memorable dining experience by anticipating and addressing their needs promptly.
• Assist in table clearing, resetting, and turnover: Maintain a clean and organized dining area by clearing tables, resetting them for the next customers, and ensuring a smooth turnover.
• Collaborate with kitchen and cashier teams to ensure smooth operations: Work closely with the kitchen and cashier teams to ensure seamless communication and coordination, resulting in efficient service delivery.
• Handle guest inquiries, requests, and feedback: Respond promptly and professionally to customer inquiries, requests, and feedback, resolving any issues or concerns in a timely manner.
• Support any ad-hoc tasks or side duties as assigned by supervisors: Be flexible and willing to take on additional responsibilities as assigned by your supervisors, contributing to the overall success of the team.

To succeed in this role, you will need to work 5.5 days a week, including weekends and public holidays. No prior experience is necessary, as comprehensive training will be provided.

This is a long-term commitment opportunity with attractive benefits. If you are a motivated and enthusiastic individual who enjoys working with people, we encourage you to apply.

The Client Relations role focusing on Client Lifecycle Management at Biohackk is integral to increasing the lifetime value (LTV) of existing clients.

This role is dedicated to guiding clients through optimal programme pathways, ensuring they receive personalized recommendations to achieve better health outcomes. A major responsibility is encouraging annual commitments to Biohackk's "Advanced Blood Chemistry" analysis, which aids clients in monitoring and achieving their peak health state, thereby fostering recurring revenue and client retention.

This role involves deep collaboration with the Marketing team to effectively communicate the benefits of programme upgrades and annual health diagnostics, ensuring clients are engaged and informed about the best options to achieve their health goals.

• Client Engagement and Programme Optimization: Personalized Programme Recommendations : Conduct detailed consultations with clients to assess their current health status and satisfaction with existing programme, recommending upgrades that align better with their health goals.

Client Education and Support : Utilize marketing materials and strategies to educate clients about the benefits of consistent health monitoring and the advantages of higher-tier programme options.
- Annual Health Diagnostics Promotion: Annual Check-Up Encouragement : Actively promote the "Advanced Blood Chemistry" analysis, explaining its importance in monitoring and optimizing health outcomes.

Follow-Up and Retention Initiatives : Work closely with the Marketing team to develop campaigns and materials that highlight the benefits of annual diagnostics, encouraging repeat bookings and ongoing engagement.
- Revenue Growth and Retention: Programme Upselling : Use marketing insights to strategically encourage clients to consider more comprehensive health programme, demonstrating the long-term health benefits and personalized approach of these options.

Client Retention Strategies : Develop marketing-driven retention strategies to ensure clients are continuously engaged and see the value in returning each year for diagnostics and programme renewals.

Overview

We're looking for a friendly and proactive Client Relations Associate to join our Singapore team. You'll assist in managing client interactions, ensuring smooth communication and supporting a positive experience across all touchpoints.

Responsibilities

• Respond to client inquiries via calls, emails and messaging platforms
• Assist clients with follow-ups and basic requests
• Coordinate with internal teams to ensure timely resolution of issues
• Maintain accurate client records and documentation
• Support client engagement activities, events and feedback collection
• Help track client satisfaction and report insights to the team

Requirements

• Local Polytechnic Diploma/Degree in Business, Marketing, Communications or related fields
• Prior customer service or client-facing experience is a plus
• Strong communication and interpersonal skills
• Organised, detail-oriented and able to multitask effectively
• Client-focused mindset with a positive, proactive attitude

What's in it for you?

• Hands-on training and mentorship opportunities
• Career progression in client engagement, sales or marketing
• Supportive and collaborative team environment

Job description:

Are you a great communicator who loves connecting with people and building relationships? Do you thrive in a dynamic environment where you can help others and contribute to a team's success? If so, we want you to join our team as a Client Relations Specialist.

We're looking for a friendly and motivated individual to connect with potential clients and schedule appointments for our team. You'll be the first point of contact, ensuring a smooth and pleasant introduction to our company.

What You'll Do:

• Cultivate and nurture relationships with clients to ensure a positive experience.
• Document all interactions and client information accurately in our CRM system.
• Work with our marketing and client support teams to improve our outreach and client engagement strategies.

What We're Looking For:

• Excellent verbal communication and active listening skills.
• A confident, positive, and friendly demeanor.
• The ability to build rapport quickly and effectively with a wide range of people.
• Strong organizational skills and attention to detail.
• Prior experience in a client-facing, customer service, or relationship management role is a plus, but not required. We're happy to train the right person

Why Join Us?

We offer a competitive wage plus incentives that reward your hard work. You'll receive ongoing training and professional development to help you succeed and grow with us. We have a supportive team culture where your contributions are valued.

If you are a goal-oriented individual with a passion for communication and building relationships, we encourage you to apply today

Job description:

Are you a great communicator who loves connecting with people and building relationships? Do you thrive in a dynamic environment where you can help others and contribute to a team's success? If so, we want you to join our team as a Client Relations Specialist.

We're looking for a friendly and motivated individual to connect with potential clients and schedule appointments for our team. You'll be the first point of contact, ensuring a smooth and pleasant introduction to our company.

What You'll Do:

• Cultivate and nurture relationships with clients to ensure a positive experience.
• Document all interactions and client information accurately in our CRM system.
  Work with our marketing and client support teams to improve our outreach and client engagement strategies.

What We're Looking For:

• Excellent verbal communication and active listening skills.
• A confident, positive, and friendly demeanor.
• The ability to build rapport quickly and effectively with a wide range of people.
• Strong organizational skills and attention to detail.
  Prior experience in a client-facing, customer service, or relationship management role is a plus, but not required. We're happy to train the right person

Why Join Us?

We offer a competitive wage plus incentives that reward your hard work. You'll receive ongoing training and professional development to help you succeed and grow with us. We have a supportive team culture where your contributions are valued.

If you are a goal-oriented individual with a passion for communication and building relationships, we encourage you to apply today

• Learn the art of client relations through B2B sales.
• Build relationships face-to-face, onboard & support clients.
• No background needed – full coaching provided.
• Weekly payouts + unlimited commissions.
• Leadership development & career advancement.
• Fun, team-oriented culture with bonding & travel.

Our client is a leading energy company in Singapore. They are looking for a Client Relations Officer to assist their team for the next phase of their business. They are located in the Central - easily accessible.

Responsibilities:

• Manage a portfolio of customer accounts with ongoing support and engagement
• Prepare quotations, proposals, and customer-facing documents
• Assist in meeting team targets through excellent account service and follow-up
• Build strong, long-term relationships with clients to foster loyalty
• Coordinate with internal teams to ensure timely and accurate support
• Maintain documentation and records to ensure compliance with account processes

Requirements:

• Diploma in any discipline
• Service- or results-oriented with strong initiative
• Reliable, detail-oriented, and organised
• Excellent interpersonal and communication skills

We regret that only shortlisted candidate will be notified.

Email Address:

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R Hew Lee Dea)

About Us

Brahm Centre is a registered mental health charity dedicated to promoting happier and healthier living through holistic programs. We empower indivduals to create their own happiness. We are a full member of the National Council of Social Services (NCSS) and an Institution of Public Character (IPC).

We offer science-based mindfulness programs to enhance mental well-being.

We have a care management team supported by trained volunteers. Working with the Agency for Integrated Care, the Ministry of Health and healthcare and educational institutions, we support the community through health education, case management, counselling services and outreach. We offer wellness programs and art courses designed to enhance overall well-being.

Role Overview

We are seeking a Client Relations Executive to provide exceptional customer service, support centre operations, and assist in client care programmes. The role involves managing daily operations, client engagement, administrative support, and facilitating community outreach activities.

Key Responsibilities

1. Customer Service & Centre Operations

2. Oversee daily operations, including housekeeping, facility readiness, and availability of resources.

3. Prepare venues and logistics for courses, workshops, and events.
4. Ensure compliance with safety measures and smooth programme delivery.
5. Attend to client queries, feedback, and registration; support SkillsFuture applications.
6. Assist in processing course refunds and financial follow-ups with clients.
7. Maintain accurate client and event data in Salesforce; ensure data protection compliance.

8. Support outreach events, onsite or offsite, and contribute to course promotions.

9. Care & Befriending Support

10. Assess and review the needs of potential and current clients (befriendees).

11. Onboard, train, and manage befrienders, ensuring meaningful engagement.
12. Maintain accurate records of befriending activities and client data in Salesforce and other systems.
13. Facilitate Step-Up care and serve as a link to Brahm Centre's other services (COMIT, Case Management, Counselling, Wellness).
14. Conduct home visits, phone follow-ups, and community screeners; provide person-centric support and psychoeducation.
15. Collaborate with community partners, healthcare institutions, and government agencies.

16. Conduct caregiver assessments, satisfaction surveys, and ensure timely reporting of activities.

17. Administrative & Programme Support

18. Assist Centre Manager in planning, facilitating, and supporting dementia/MH outreach and community events.

19. Track attendance, manage reports, and complete administrative tasks within deadlines.
20. Assist with any other administrative duties as assigned.

Requirements

• Diploma in any related discipline preferred but not mandatory.
• Minimum 2 years of experience in social service or related fields.
• Strong customer service and interpersonal skills in English and Mandarin; dialects are a plus.
• Passion for serving seniors and supporting community well-being.
• Excellent attention to detail and organisational skills.
• Ability to host workshops and events is an advantage.