1493 Customer Service Representatives jobs in Ang Mo Kio

Job Title: Customer Service Representatives.

Are you a friendly and approachable individual with excellent communication skills? Do you have experience in handling cash transactions and providing top-notch customer service?

We are seeking Customer Service Representatives to join our team at the Atrium Cashiers. As a key member of our team, you will be responsible for delivering exceptional customer experiences and ensuring that every customer leaves our store satisfied.

Key Responsibilities:
- Greet customers warmly and respond to their inquiries promptly
- Process cash transactions accurately and efficiently
- Maintain a clean and organized workspace at all times
- Provide excellent customer service by responding to customer complaints and resolving issues in a timely manner

Required Skills and Qualifications:
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously
- Experience in handling cash transactions and providing customer service preferred

Benefits:
- Competitive hourly rate
- Opportunity to work with a dynamic and growing company
- Ongoing training and development opportunities

What We Offer:
- 5 days per week (9.30am - 6.30pm / 1pm to 10pm)
- Attire: plain black polo t-shirt, dark navy/black jeans, covered shoes
- Job Scope:
- Cashiering duties
- Packing of customer purchases
- Monitor and replenish shelves if needed

Roles & Responsibilities

PURPOSE

The principal accountabilities of the Customer Service Representative are to perform order administration duties and ensure that customer order requests are processed on a timely and efficient basis. This position will be responsible for supporting the ASIA markets.

KEY RESPONSIBILITIES

1. Responsible for complete order to cash process
2. Process customer orders using SAP S4/Hana system
3. Provide sales support to designated countries, where applicable
4. Coordinate the preparation of shipping documentation to customers
5. Attend to customer complaints
6. Handle customer request for samples
7. Participation in project teams, where applicable, in support of the Business Line strategy
8. Work with Trade Compliance/Foreign Trade organizations to manage the Customer Profile(s)/End Use Certificate/Trade Restriction Covenant
9. Interact with colleagues from Headquarters, Sales & Marketing, SCM, Accounts Receivables, Credit & Legal teams to follow up on credit and logistics matters

REQUIREMENTS

1. At least 5 to 8 years of work experience in an MNC environment
2. Sound knowledge in logistics and shipping
3. Familiar with export documentation e.g. Letter of Credit, Bill of Lading, Airway Bill, Export Letter of Credit orders, preparation of banking documents using Trade Services online banking system etc.
4. Experienced in using SAP S4/Hana system and MS Office is an advantage
5. Good team player, able to work independently and takes initiative to resolve issues
6. Meticulous, organized and possesses positive attitude
7. Good communication and interpersonal skills.
8. Basic knowledge of Financing, Credit Management and Global Trade Services will be advantageous
9. Preferably from MNC background; SAP and export documentation experience is a must

Others

• Budget approx. $3,500 to $4,000, salary commensurate with experience.
• Location: Nordic European Centre (NEC) in International Business Park (IBP) at Jurong East
• Current work arrangements: Smart work concept/ Hybrid work arrangements (up to 2 days a week can work from home).

Interest applicants, pls email updated resume to

Jessie Hoe Huey Miin

CEI Reg No. R1103861

EA Lic: 99C4599

Tell employers what skills you have

Microsoft Office
International Business
Online Banking
Interpersonal Skills
Credit Management
Administration
Strategy
MS Office
SAP
Banking
Customer Satisfaction
Team Player
Customer Service
Shipping
Able To Work Independently

Roles & Responsibilities

Job Description

RESPONSIBILITIES

• Manage development and delivery of suitable marketing and media solutions for client's marketing and communication needs. e.g. events, in-store, social media, partnerships, artwork, where appropriate

• Create and execute work plans for publicity and/or marketing campaigns and events

• Work with internal and external teams to review and deliver solutions to ensure budget and timeline are managed, while maintaining a fair and respectful working workflow for all team players

• Exemplify company philosophy in implementing standards - timeliness, value-adding and constantly upgrading of knowledgable with a can-do attitude

SKILLS

• Excellent communication skills and the ability to anticipate the needs of customers

• Must demonstrate strong analytical thinking skills

• Should possess strong problem solving skills and the ability to make sound judgement calls

• Superior organisational and time management skills

• Knowledge of customer service programs and databases, or the ability to learn new software quickly

• Innovative, creative thinking skills to ensure the organization is providing a cutting edge client experience

• Independent, reliable and self-motivated.

• Customer Oriented

Tell employers what skills you have

Negotiation
Ability to Multitask
Excellent Communication Skills
Outsourcing
Team Development
Marketing
Event Planning
Vendor Management
Attention to Details
Publicity
Communication Skills
Customer Oriented
Customer Service
Decision Making
Creative Thinking
Ability To Learn
Service Delivery

Roles & Responsibilities

Duties and Responsibilities

Reporting to the Head of Client Services, this executive will support our portfolio managers in portfolio management, trade execution, and reconciliation with partner banks/brokers/accountants. His/her responsibilities include:

· Helping to process onboarding, subscription and redemption requests which includes liaising with the investors for due diligence checks and documentation

· Working with business support providers to process transactions and deliver investors' requirements in an efficient and responsible manner

· Making follow-up investor calls and ensure compliance with all regulatory requirements

· Helping to maintain our investor record as well as a record of trades and settlement, funding and reconciliation

· Assisting the company in meeting tax reporting and audit requirements, as well as in fund administration and NAV reconciliation

· Assisting with preparation of marketing collaterals as part of the investor relations activities

· Supporting administrative and enhancement projects as assigned from time to time

Skills, Knowledge and Competencies

The candidate should ideally possess:

· A highly developed and keen sense of teamwork

· Ability to understand issues and appropriately escalate to Management in a timely fashion

· Dynamic, detail-oriented person and able to work under pressure

· Strong analytical skills

· Proficiency in MS Office

· Excellent communication skills

· Relevant academic or professional experience (accounting, fund accounting, fund administration or private banking.

Tell employers what skills you have

Excellent Communication Skills
Due Diligence
Analytical Skills
Investments
Fund Administration
MS Office
Accounting
Compliance
Fund Accounting
Tax Reporting
Regulatory Requirements
Audit

Job Description
RESPONSIBILITIES

• Manage development and delivery of suitable marketing and media solutions for client's marketing and communication needs. e.g. events, in-store, social media, partnerships, artwork, where appropriate

• Create and execute work plans for publicity and/or marketing campaigns and events

• Work with internal and external teams to review and deliver solutions to ensure budget and timeline are managed, while maintaining a fair and respectful working workflow for all team players

• Exemplify company philosophy in implementing standards - timeliness, value-adding and constantly upgrading of knowledgable with a can-do attitude

SKILLS

• Excellent communication skills and the ability to anticipate the needs of customers

• Must demonstrate strong analytical thinking skills

• Should possess strong problem solving skills and the ability to make sound judgement calls

• Superior organisational and time management skills

• Knowledge of customer service programs and databases, or the ability to learn new software quickly

• Innovative, creative thinking skills to ensure the organization is providing a cutting edge client experience

• Independent, reliable and self-motivated.

• Customer Oriented

Executive, Client Services, Facultative Reinsurance

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

What the day will look like

1. Perform processing of premium closing with efficiency and accuracy
2. Assist to review and guide junior staff on premium calculation and ensure prompt processing
3. Handle premiums, claims, debt collection and cash flow management
4. Monitor unallocated receipts and ensure it is reconciled promptly
5. Monitor and ensure timely identification and compliance with evolving accounting guidance
6. Handle and manage reporting on London alignment
7. Accounting system and process improvements

Skills and experience that will lead to success

1. Bachelor’s in Business / Finance or equivalent
2. At least 6 years of Credit Control experience in re/insurance industry
3. Excellent written and verbal communications skills
4. Team player, ability to multi-task and work independently
5. Meticulous - exceptional attention to detail
6. Proficiency in MS Office including Word, Excel and PowerPoint

How we support our colleagues

In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work. and we are all for it. We call this Smart Working!

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.

We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email

#Aon #Reinsurance #CreditControl

#LI-CO1

#J-18808-Ljbffr

Interactive Brokers Group, Inc. (Nasdaq: IBKR) is a global financial services company headquartered in Greenwich, CT, USA, with offices in over 15 countries. We have been at the forefront of financial innovation for over four decades, known for our cutting-edge technology and client commitment.

IBKR affiliates provide global electronic brokerage services around the clock on stocks, options, futures, currencies, bonds, and funds to clients in over 200 countries and territories. We serve individual investors and institutions, including financial advisors, hedge funds and introducing brokers. Our advanced technology, competitive pricing, and global market help our clients to make the most of their investments.

Barron's has recognized Interactive Brokers as the #1 online broker for six consecutive years. Join our dynamic, multi-national team and be a part of a company that simplifies and enhances financial opportunities using state-of-the-art technology.

Job Description and Responsibilities

As part of our Client Services group, you will liaise with Interactive Brokers’ clients from around the globe, including but not limited to professional retail clients, advisors and broker-dealers. Our goal is to develop and maintain long-term client relationships through responsive, superior and high-touch service while we continue to advance in technology and expand our global product offerings.

• Handle clients’ enquiries via different channels, including email, ticket, live chat and phone call.
• Familiarize with various proprietary platforms, including trading systems and administrative portals, to educate clients to align with our self-service and highly automated business model.
• Assist clients in understanding the entire trading cycle, including, but not limited to, the funding process, position transfers, corporate actions, margin calculation and statement reconciliation.
• Troubleshoot with clients and take ownership when issues arise, be able to follow up, escalate and liaise with various internal parties such as Legal & Compliance, Risk, IT, Cashiering, Clearing and other service groups around the world.

Qualifications

Core competencies:

• Strong product knowledge – Equities, Options, Futures, FX
• Self-starter with a highly analytical and critical-thinking mindset
• Be able to handle stress and work independently and autonomously in a quick and spontaneous environment
• Excellent command of written and spoken English and Chinese (Mandarin is a strong plus)

Requirements:

• Minimum 2 years experience at a global financial institution (new graduates who demonstrate a strong grasp of the core competencies will also be considered)
• Preferably licensed with CMFAS 1A, 2A, 6 and 6A or be able to obtain by attending licensing paper exams within a short period after joining
• Candidates with prior experience in client services, middle/back office operations, compliance, electronic trading, and fund administration will be given priority.

Company Benefits & Perks

• Competitive Salary, annual performance-based bonus and stock grant
• CPF Contributions
• Excellent medical insurance, including dental, specialist and in-patient
• Competitive package of Annual Leave
• Daily lunch is ordered in-house with a fully stocked kitchen
• Modern offices with multi-monitor setups
• Unique opportunity to gain exposure to global financial products, markets and clientele
• Opportunities for career progression and job scope expansion in a global company with a growing local presence
• Hybrid work arrangement role permitting

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#J-18808-Ljbffr

**Job Requisition ID #**
25WD90791
**Position Overview**
As a Client Services Specialist, you will be a critical part of Autodesk's help to ensure our customers have instant access to their software and partner orders and related inquiries are handled with a high level of quality in accordance to defined global principles and guidelines. The position involves strong troubleshooting, problem-solving, and communication skills. You will be responsible for ensuring that customer and partner problems are properly analyzed, documented, and resolved with the goal of creating an exceptional experience in an environment of shared team knowledge.
You will be attached to our Singapore office, with a hybrid-remote work policy.
Work Schedule: Monday to Friday, 8:30am to 5:30pm (might change according to business needs)
**Responsibilities:**
**Ensure Autodesk customers have immediate access to all software products purchased; which may include troubleshooting Autodesk back-office systems or leveraging third party tools to view customer's machine to determine root cause of access issue**
**Ability to communicate with customers/partners across multiple modalities; including but not limited to phone, chat, and web/email**
**Ensure high-level of customer /partner satisfaction. Receive, investigate, and respond to support needs and issues; including order processing and inquiries related to product access, account sign-in, license fulfilment and other miscellaneous support requests**
**Provide information on Autodesk Account features and capabilities; conduct "how to" sessions with customers and partners as needed**
**Serve as a subject matter expert as it relates to Autodesk policies, processes, and tools**
**Responsible for initiatives related to partner enablement and partner effectiveness; this includes delivery of partner on-boarding and training, participation in internal and external forums and partner service reviews**
**Proficient in technology, including ability to learn platforms our partners/customers interact with to access our products and services, as well as internal applications**
**Work in a fast-pace, rapidly changing environment while maintaining professionalism with customers, partners, and internal audiences**
**Educate customers/partners on resources available to self-serve. This may include providing hands-on training, creating effective content; execute readiness call activities and delivering webinars externally/ internally**
**Create and modify content in shared knowledge base for use by all of internal Autodesk support resources and/or customers and partners**
**Collaborate with cross-functional teams to deliver efficient service solutions to customers and partners**
**Communicate and work closely with local sales office to address customer related issues and order questions**
**Work closely with sales for quarter-end activities such as order entry cut-off dates**
**Act as a liaison with various departments throughout the company**
**Be a trusted advisor to internal/external parties**
**Strong team player; comfortable providing feedback to colleagues**
**Demonstrate accountability and ownership of tasks and behavior, as well as strong attention to details**
**Minimum Qualifications:**
+ Minimum 3+ years in Customer Facing or Client Services position
+ Experience in a customer service environment
+ Meet or exceed operational KPI
+ Leverages Autodesk's Great Behaviors Guide for guidance on performance relating to the values and ways we work at Autodesk
+ On-time Training
+ Live Support Adherence
+ Willingness to work varying shifts and OT as necessary to meet demands of business and customers
+ Strong verbal and written communication
+ Ability to identify trends and propose solutions
+ Service-oriented
+ Technology Savvy
+ Creative and Innovative
+ Adaptable; ability to manage multiple priorities and demands using own initiative in a fast-paced and dynamic environment
+ Pragmatic, comfortable asking questions and challenging the status quo
+ **Fluent in Japanese (speaking and writing)/English.** Other languages an advantage
#LI-JT1
**Learn More**
**About Autodesk**
Welcome to Autodesk! Amazing things are created every day with our software - from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.
We take great pride in our culture here at Autodesk - it's at the core of everything we do. Our culture guides the way we work and treat each other, informs how we connect with customers and partners, and defines how we show up in the world.
When you're an Autodesker, you can do meaningful work that helps build a better world designed and made for all. Ready to shape the world and your future? Join us!
**Salary transparency**
Salary is one part of Autodesk's competitive compensation package. Offers are based on the candidate's experience and geographic location. In addition to base salaries, our compensation package may include annual cash bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package.
**Sales Careers**
Working in sales at Autodesk allows you to build meaningful relationships with customers while growing your career. Join us and help make a better, more sustainable world. Learn more here: & Belonging**
We take pride in cultivating a culture of belonging where everyone can thrive. Learn more here: you an existing contractor or consultant with Autodesk?**
Please search for open jobs and apply internally (not on this external site).

**Job Requisition ID #**
25WD90792
**Position Overview**
As a Client Services Specialist, you will be a critical part of Autodesk's help to ensure our customers have instant access to their software and partner orders and related inquiries are handled with a high level of quality in accordance to defined global principles and guidelines. The position involves strong troubleshooting, problem-solving, and communication skills. You will be responsible for ensuring that customer and partner problems are properly analyzed, documented, and resolved with the goal of creating an exceptional experience in an environment of shared team knowledge.
You will be attached to our Singapore office, with a hybrid-remote work policy.
Work Schedule: Monday to Friday, 8:30am to 5:30pm (might change according to business needs)
**Responsibilities:**
**Ensure Autodesk customers have immediate access to all software products purchased; which may include troubleshooting Autodesk back-office systems or leveraging third party tools to view customer's machine to determine root cause of access issue**
**Ability to communicate with customers/partners across multiple modalities; including but not limited to phone, chat, and web/email**
**Ensure high-level of customer /partner satisfaction. Receive, investigate, and respond to support needs and issues; including order processing and inquiries related to product access, account sign-in, license fulfilment and other miscellaneous support requests**
**Provide information on Autodesk Account features and capabilities; conduct "how to" sessions with customers and partners as needed**
**Serve as a subject matter expert as it relates to Autodesk policies, processes, and tools**
**Responsible for initiatives related to partner enablement and partner effectiveness; this includes delivery of partner on-boarding and training, participation in internal and external forums and partner service reviews**
**Proficient in technology, including ability to learn platforms our partners/customers interact with to access our products and services, as well as internal applications**
**Work in a fast-pace, rapidly changing environment while maintaining professionalism with customers, partners, and internal audiences**
**Educate customers/partners on resources available to self-serve. This may include providing hands-on training, creating effective content; execute readiness call activities and delivering webinars externally/ internally**
**Create and modify content in shared knowledge base for use by all of internal Autodesk support resources and/or customers and partners**
**Collaborate with cross-functional teams to deliver efficient service solutions to customers and partners**
**Communicate and work closely with local sales office to address customer related issues and order questions**
**Work closely with sales for quarter-end activities such as order entry cut-off dates**
**Act as a liaison with various departments throughout the company**
**Be a trusted advisor to internal/external parties**
**Strong team player; comfortable providing feedback to colleagues**
**Demonstrate accountability and ownership of tasks and behavior, as well as strong attention to details**
**Minimum Qualifications:**
+ Minimum 3+ years in Customer Facing or Client Services position
+ Experience in a customer service environment
+ Meet or exceed operational KPI
+ Leverages Autodesk's Great Behaviors Guide for guidance on performance relating to the values and ways we work at Autodesk
+ On-time Training
+ Live Support Adherence
+ Willingness to work varying shifts and OT as necessary to meet demands of business and customers
+ Strong verbal and written communication
+ Ability to identify trends and propose solutions
+ Service-oriented
+ Technology Savvy
+ Creative and Innovative
+ Adaptable; ability to manage multiple priorities and demands using own initiative in a fast-paced and dynamic environment
+ Pragmatic, comfortable asking questions and challenging the status quo
+ **Fluent in Japanese (speaking and writing)/English.** Other languages an advantage
+ **Fluent in English (speaking and writing).** Other languages e.g Korean, Japanese an advantage
#LI-JT1
**Learn More**
**About Autodesk**
Welcome to Autodesk! Amazing things are created every day with our software - from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.
We take great pride in our culture here at Autodesk - it's at the core of everything we do. Our culture guides the way we work and treat each other, informs how we connect with customers and partners, and defines how we show up in the world.
When you're an Autodesker, you can do meaningful work that helps build a better world designed and made for all. Ready to shape the world and your future? Join us!
**Salary transparency**
Salary is one part of Autodesk's competitive compensation package. Offers are based on the candidate's experience and geographic location. In addition to base salaries, our compensation package may include annual cash bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package.
**Sales Careers**
Working in sales at Autodesk allows you to build meaningful relationships with customers while growing your career. Join us and help make a better, more sustainable world. Learn more here: & Belonging**
We take pride in cultivating a culture of belonging where everyone can thrive. Learn more here: you an existing contractor or consultant with Autodesk?**
Please search for open jobs and apply internally (not on this external site).