979 Customer Service Representatives jobs in Ang Mo Kio

Studio Operations 9 Months Internship (Part-Time)

$11 per hour

Pilates Fitness Operations Intern will be running the day to day operations of the studios covering customer service management, managing online and offline operations, and upkeep of studio cleanliness.

We encourage the intern to suggest new initiatives to improve customer experience and service offerings. Just like many before you, this internship offers a good opportunity for you to take your idea from concept to fruition during your internship with us.

KEY DUTIES

• Responsible for customer service, studio upkeep and virtual client experience
• Improve efficiency of current processes, suggest ways to improve customer experience and service offerings.
• Provide prompt replies to customer enquiries on various online platforms and our hotline
• Daily online and offline operations
• Studio housekeeping duties

ENVIRONMENT

• Flat hierarchy, independent working environment
• FREE Pilates Reformer classes

REQUIREMENTS

• Minimum commitment of 9 months, 3 days a week. You may take leave for exams or traveling etc during the 9 months. Completion bonus given at the end of 9 month term.
• 12pm - 5.30pm, Mondays to Fridays. Rest on weekends.
• At least 1 year working experience in administrative role
• Enjoys client interaction and can problem solve in a service-oriented way
• Good customer service and telephone etiquette
• Able to handle multiple requests coming in at the same time and systematically completes all tasks before the end of day
• Able to work independently alone or with the team.
• Experienced in admin work, good with google office and quick in picking up using computer systems
• Detailed oriented, meticulous, careful
• Tertiary students with 1 year of work experience are welcome to apply

Job Type: Internship

Contract length: 9 months

Pay: $, 1,400.00 per month

Benefits:

• Employee discount

Work Location: In person

*Up to $2400/mth

*Full Time

*5 Days Work Week - Retail Hours

*Near MRT Station

Job Descriptions:

• Customer Services at front desk
• Attending to walk in customers, customers by appointment, fixing/rescheduling appointments and answering to queries made
• SMS reminder to existing customers for appointments, Call or SMS reminder to new customers for consultation appointment.
• Post of Sales System on issuing Invoices, Service Sheet and Customer Treatment book
• Updating and deduction of used treatments in both customers' physical record and Studio Manager System
• Daily Closing Settlement
• Responsible for submission of Outlet Reports
• Outlet stock-take, administration
• Coordination and execution of activities required to support Outlet performance, eg flyer distribution, feedback from clients.
• Assist BM in overall Outlet Operations on BM's off day / leaves
• Oversee and maintain proper and neat filing system of Outlet common Drive and various admin functions
• Create and execute Excellent Service Campaigns for outlet to maintain high customer satisfaction
• Assist BM in Preparation of Month end Payroll (Non Commission) related submissions
• Other duties as assigned by the Branch Manager from time to time
• Any other duties that may be assigned to the Employee from time to time

Job Requirements:

• GCE N/O Level and/or NITEC trained
• Relevant working experience in similar industries
• Good interpersonal skill
• Passion for customer service
• Excellent with Microsoft Office
• Bilingual and able to converse with Chinese speaking clients

Benefits:

• Incentive benefits

• Career advancement opportunity

• Training will be provided

• Medical & dental benefit

Responsibilities

• Acts as the point of contact on for specialized and/or major customer accounts of diverse scope and complexity by maintaining successful, long-term business relationships and contacts with customer procurement employees.
• Responds to requests for quotations in a timely manner and coordinates with price estimating, reviews pricing for reasonableness, submits quotations/proposals for customer review, and handles customer questions regarding the submitted quote/proposal.
• Follow up on submitted offers to customers to drive sales and meet organization financial targets by utilizing ILS to drive slow moving inventory sales.
• Perform contract review, including screening customers' orders against existing LTAs, MTAs, Parker's standard terms and conditions, or other published contractual guidelines. Acknowledge purchase orders in accordance with the method and timing agreed with the customer and enters purchase orders into the system, ensuring the accuracy of sales order entry data.
• Monitors delivery status and provides status reports to customers by gathering data, researching outstanding shipments, and obtaining up‐to‐date shipping information from numerous sites globally.
• Provides solutions to customer problems that impact cost or schedule. Negotiates requirements across multiple customers, products, and internal teams with the focuses on stock allocation issues to maximize customer service levels.
• May re-prioritizes schedule to meet customer commitments by identifying significant problems and escalates matters to the Customer Account Manager, and tracks the matter until its' resolved.
• Acts as the voice of the customer and ensures timely resolution to all customer orders and enquiries by resolve customer complaints concerning invoices or billing discrepancies, ensures invoices have been processed and paid by monitoring the customers' account status and research account histories to assist in collection activities by accounts receivable.
• Has responsibility to coordinate and ensure coverage for "aircraft-on-ground/critical priority service by responding to all AOG inquiries within 4 hrs and close AOG inquiries with stock on hand.
• Analyze and propose changes in methods and/or procedures to improve efficiency and the quality of service. Lead continuous improvement initiatives to improve the efficiency of internal systems and processes within the division and/or with corporate and customer involvement.
• Serve as a functional subject expert and resource by sharing specialized knowledge with others team members. Represents Company on specific projects by contributing to team effort by accomplishing related results as needed. Work assignments may include cross-functional or project team responsibilities.
• Develop knowledge of procurement practices and FAA regulations, Parker products, and manufacturing processes, and customers. Ensures compliance with federal, state, and aerospace industry regulations (e.g., FAA); ensures adherence to requirements and advises management on needed actions.

Qualifications

• Bachelor's degree or Experienced Diploma holder with at least 3 years of relevant experience in business administrations and customer service.
• Proven ability to administer customer accounts, prioritize shipments, efficient servicing of customer requests, prompt communication, take ownership and manage customer relationships.
• Experienced in preparing and responding to RFQs timely, quotations, able to coordinate pricing and lead time, address customer inquiries and provide support to Business development/Account Managers.
• Strong cross‑functional coordination skills (quality, shipping, accounting, planning, production) with the ability to prioritize AOG requests and release orders based on customer's request dates.
• Proficient in monitoring deliveries, providing backlog status reports, monitor customers' account status and support collections efforts.
• Skilled in reviewing and coordinate with internal quality division to resolve customer complaints/claims (damaged, late, incorrect shipments) and support replacements when required.
• Commitment to continuous improvement, willingness to develop knowledge of FAA regulations, export compliance, team‑oriented, SAP experience referred.
• Successful candidates may be required to work on weekends on a rotational roster in line with operational needs.

Administrative & Data Management
Handle administrative tasks such as rescheduling and leave requests.
Record client information and course data.
Manage teaching materials inventory, prepare and distribute learning materials.
Assist in monthly revenue report compilation.
Events & Marketing Support
Assist in planning and executing open house/parent seminar events.
Manage social media platforms (FB/Instagram/Xiaohongshu) to post course updates.
Requirements
Fluent in English & Chinese (must handle bilingual parent communication).
1+ year experience in customer service/front desk at an educational institution.
Proficient in Office, especially Excel data management.
Basic social media operations (posting on FB/IG/Xiaohongshu).
Strong multitasking ability.
Friendly when interacting with children/parents.
Detail-oriented, patient, able to handle emergencies.
Passionate about the education industry.
Employee Benefits
14+ days annual leave.
Employee discount on brain education courses (for children/relatives).
Base salary + course commission.
Career development training (early childhood brain education).
Working Schedule
Shift-based: 44 hours/week, 5.5 working days (specific hours arranged by supervisor).
Fixed day off: Monday.
#J-18808-Ljbffr

This position under Allgreen Properties.

Work location: Seletar Mall

Responsibilities include:

• Manage day to day operations in the service counter
• Maintain high level of staff's service standards
• Attend to shoppers' enquiries and all aspects of customer services
• Perform centre promotions related activities such as gifts redemptions etc.
• Manage a team of 3 other team members and reports to Marketing Manager

Requirements:

• Min GCE N Level qualification
• 2 years of experience in shopping mall or hotel concierge service is preferred
• Computer literate
• Possess good leadership qualities and interpersonal skills
• Customer oriented with good communication & interpersonal skills
• Able to work on shifts, weekends & Public Holidays

Salary: up to $3900
Duration: 1 year contract
Working Days & Hours: Mon-Fri Office Hours
Location: Pasir Panjang
Job Description
Carry out installation, repair and preventive maintenance of customers’ copiers and printers
Manage the inventory of parts, tools and assets assigned to you
Ensure internal records are updated timely and status of service calls are communicated to the team
Job Requirements
Min Diploma in Engineering or similar with min relevant 2-3 yrs of experience troubleshooting printers
Contact
Interested candidates, please submit your resume to:
Ally Audrey Lok Xin Woon
Recruit Express Pte Ltd (Healthcare & Lifescience)
Company EA Licence number : 99C4599
Personnel EA License: R
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The Client Relations role focusing on Client Lifecycle Management at Biohackk is integral to increasing the lifetime value (LTV) of existing clients.

This role is dedicated to guiding clients through optimal programme pathways, ensuring they receive personalized recommendations to achieve better health outcomes. A major responsibility is encouraging annual commitments to Biohackk's "Advanced Blood Chemistry" analysis, which aids clients in monitoring and achieving their peak health state, thereby fostering recurring revenue and client retention.

This role involves deep collaboration with the Marketing team to effectively communicate the benefits of programme upgrades and annual health diagnostics, ensuring clients are engaged and informed about the best options to achieve their health goals.

• Client Engagement and Programme Optimization: Personalized Programme Recommendations : Conduct detailed consultations with clients to assess their current health status and satisfaction with existing programme, recommending upgrades that align better with their health goals.

Client Education and Support : Utilize marketing materials and strategies to educate clients about the benefits of consistent health monitoring and the advantages of higher-tier programme options.
- Annual Health Diagnostics Promotion: Annual Check-Up Encouragement : Actively promote the "Advanced Blood Chemistry" analysis, explaining its importance in monitoring and optimizing health outcomes.

Follow-Up and Retention Initiatives : Work closely with the Marketing team to develop campaigns and materials that highlight the benefits of annual diagnostics, encouraging repeat bookings and ongoing engagement.
- Revenue Growth and Retention: Programme Upselling : Use marketing insights to strategically encourage clients to consider more comprehensive health programme, demonstrating the long-term health benefits and personalized approach of these options.

Client Retention Strategies : Develop marketing-driven retention strategies to ensure clients are continuously engaged and see the value in returning each year for diagnostics and programme renewals.

MCI Career Services is looking for more passionate individuals to join our team as Client Relations Executive

About MCI:

We are a leading recruitment agency that specialises in connecting top-tier talent with premier organisations across various industries. Our mission is to empower individuals to achieve their career goals while helping our clients build high-performing teams. With a strong track record of success, we are committed to providing an exceptional recruitment experience for both candidates and clients.

At MCI, we recognize and reward your potential—ensuring that exceptional performance is met with unlimited opportunities for growth and advancement.

If you're driven, eager to make an impact, and ready to shape the future of companies by connecting companies with top talents, we welcome you to join us

Why Join MCI:

• 7 minutes from Jurong East MRT
• Supportive environment with ongoing training & mentorship
• Committed to developing future leaders who will inspire and support the growth of juniors
• Opportunity to assist various clients in their recruitment activities e.g. overseas recruitment

Job Responsibilities :

• Establish, maintain, and strengthen relationships with new and existing clients across different industries.
• Serve as the primary point of contact for client inquiries, concerns, and service requests.
• Ensure yearly contract renewals of existing clients.
• Work closely with the Business Development and Talent Acquisition teams to understand client hiring needs and provide tailored solutions.
• Ensure that all client engagements align with industry best practices and government regulations.

Requirements:

• Diploma or Degree (in any disciple) from recognized institutions
• A friendly and outgoing personality with a strong desire to foster lasting client relationships & assist clients in their hiring needs
• Self-driven, great communication and problem solving skills, willing to learn
• Prior experience in recruitment and / or client management would be advantageous

Apply today or send your CV to now

If you do not possess the above experiences, your application will still be considered on individual merits and you may be contacted for other job opportunities.

By submitting your personal data and/or resume, you give consent to the collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by company relating to this job application.

We regret to inform that only shortlisted candidates would be contacted.

Overview

We're looking for a friendly and proactive Client Relations Associate to join our Singapore team. You'll assist in managing client interactions, ensuring smooth communication and supporting a positive experience across all touchpoints.

Responsibilities

• Respond to client inquiries via calls, emails and messaging platforms
• Assist clients with follow-ups and basic requests
• Coordinate with internal teams to ensure timely resolution of issues
• Maintain accurate client records and documentation
• Support client engagement activities, events and feedback collection
• Help track client satisfaction and report insights to the team

Requirements

• Local Polytechnic Diploma/Degree in Business, Marketing, Communications or related fields
• Prior customer service or client-facing experience is a plus
• Strong communication and interpersonal skills
• Organised, detail-oriented and able to multitask effectively
• Client-focused mindset with a positive, proactive attitude

What's in it for you?

• Hands-on training and mentorship opportunities
• Career progression in client engagement, sales or marketing
• Supportive and collaborative team environment