23 Claims Adjusting jobs in Singapore

• Process and review insurance claims documents in accordance with company policies and regulatory guidelines.
• Verify policy coverage and supporting documents to ensure accuracy and completeness of claims submissions.
• Liaise with clients, insurers, and internal stakeholders to obtain necessary information and resolve discrepancies.
• Ensure timely updates and communication on claims status to clients and relevant parties.
• Maintain accurate records of claims processing in the company system for audit and reporting purposes.
• Assist in preparing claims reports and data analysis for management review.
• Support compliance with internal controls, risk management, and service standards.

• Degree in Business Administration, Insurance, or a related discipline.
• At least 1–2 years of relevant experience in claims processing, insurance operations, or administrative support preferred.
• Fresh graduates with strong interest in the insurance industry may also be considered.
• Strong attention to detail, analytical, and problem-solving skills.
• Good communication and interpersonal skills to liaise with clients and stakeholders.
• Proficient in Microsoft Office applications.
  Bilingual in English and Mandarin preferred (to liaise with Mandarin-speaking stakeholders).

EA License No: 23C1703

EA Personnel No: R

EA Personnel Name: Wong Choo Sian, Jabez

Singlife is a leading homegrown financial services company, empowering consumers to achieve financial freedom through innovative technology-enabled solutions and a wide range of products and services. Our comprehensive suite includes insurance plans, employee benefits, partnerships with financial adviser channels, bancassurance, investment, and advisory solutions via our platform.

• Assess claims using Group Insurance core systems, other business systems including vendors' systems.
• Communicate claims decisions clearly and effectively.
• Respond promptly to queries from stakeholders.
• Manage workload to achieve required service levels and productivity targets.
• Collaborate with key stakeholders to arrive at customer-centric outcomes.

The primary purpose of this role is to review and assess local and overseas medical and non-medical claims within policy terms and conditions and claims authority limits, all while meeting stipulated turnaround times.

• Proficiency in assessing claims using core systems and other business systems.
• Excellent communication and interpersonal skills.
• Ability to manage workload and prioritize tasks effectively.
• Strong analytical and problem-solving skills.
• Collaborative mindset and ability to work with stakeholders.

Benefits of this role include the opportunity to work in a dynamic and fast-paced environment, with opportunities for growth and professional development. Additionally, you will have the chance to make a positive impact on customers' lives by providing excellent service and support.

Our organization seeks a highly skilled Automotive Insurance Claims Expert to manage accident reporting, explain claims processes, and liaise with insurance companies.

• Manage accident reports and explain claims procedures to customers.
• Liaise with insurance providers regarding motor claims and accident reporting matters.
• Analyze vehicle damage areas and create accurate repair estimates for surveyors and insurance companies.
• Inspect vehicles for body and paintwork repairs.
• Perform administrative duties including checking costs, claims, and purchasing spare parts.
• Accept servicing or accident vehicles and provide quotes.

We require at least 1-2 years of relevant experience in the Automotive industry, strong customer-oriented communication skills, and experience in motor claims in authorized workshops/service centers. We offer competitive salaries and opportunities for growth and development. If you are motivated and customer-focused with a passion for the automotive industry, we encourage you to apply.

Job Summary

We are seeking a highly skilled and experienced professional to join our team as a Billing Associate. The successful candidate will be responsible for assessing and processing applications, handling correspondence, and providing support in addressing enquiries and appeals.

Main Responsibilities:

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• Assess and process applications for Change of Payer and Accident & Health policy assignments, ensuring adherence to service timelines, regulatory requirements, and compliance standards.

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• Handle correspondence and respond to enquiries from policyholders, financial representatives, and internal stakeholders.

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• Provide support in addressing enquiries and appeals received through customer touchpoints.

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• Work collaboratively with cross-functional teams, including Policy Administration, Premium Management, and Group Risk Management.

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• Assist with ad-hoc projects and initiatives assigned by supervisors.

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Requirements:

Key Qualifications:

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• Diploma or degree in Business or related field.

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• Preferably 1-2 years' experience in insurance or financial sector.

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Benefits:

This role offers the opportunity to work with a dynamic team, develop new skills, and contribute to the success of the organization.

Note:

The successful candidate must have excellent communication and problem-solving skills, with the ability to work in a fast-paced environment.

We are seeking a seasoned Claims Manager to lead the claims process, ensuring timely and equitable resolutions for our clients. This role involves collaboration with various stakeholders, including policyholders, intermediaries, and investigators.

The ideal candidate will possess excellent communication skills, be able to manage multiple tasks efficiently, and have a strong understanding of insurance policies and regulations.

Degree holders in insurance or related fields are preferred, along with certifications such as DGI, HI, or CGI.

• Liaise with policyholders, intermediaries, and investigators to manage claims effectively.
• Train support staff and ensure accurate reserve allocation.
• Advise underwriters on potential risks and policy gaps.
• Foster strong relationships with clients through regular visits and meetings.

• Bachelor's degree in Insurance or a related field.
• Relevant certifications (DGI, HI, CGI) or equivalent experience.
• Excellent communication and project management skills.

Job Title: Insurance Claims Specialist

We are seeking a detail-oriented and customer-focused insurance claims specialist to join our organization. In this role, you will be responsible for managing insurance claims efficiently and fairly, while maintaining a high standard of service to clients and stakeholders.

This includes communicating and coordinating with policyholders, third-party claimants, legal and industry professionals, and internal teams to ensure timely and accurate claims processing.

You will also provide training and guidance to support staff in their respective roles, handle and process insurance claims efficiently, fairly, and in accordance with service level agreements and established protocols.

In addition, you will support underwriters by identifying policy gaps and offering risk improvement insights discovered during the claims process, conduct site visits, attend meetings of management, and perform on-site inspections as needed.

Your responsibilities will also include performing periodic reviews of claim files to ensure proper documentation and progress, proactively pursuing and following up on recovery claims, and undertaking other ad hoc tasks or responsibilities as assigned.

• Manage and coordinate insurance claims efficiently and fairly
• Communicate with policyholders, third-party claimants, and other stakeholders
• Provide training and guidance to support staff
• Handle and process insurance claims accurately and in accordance with protocols
• Support underwriters by identifying policy gaps and offering risk improvement insights
• Conduct site visits and perform on-site inspections
• Perform periodic reviews of claim files
• Proactively pursue and follow up on recovery claims

Requirements:

• Minimum 2 years of relevant experience, preferably in travel claims
• Strong working knowledge of Microsoft Office applications
• Solid understanding of general insurance principles
• Excellent interpersonal and communication skills
• Ability to multitask and deliver high-quality customer service
• Possession of PGI, HI, CGI, or other relevant insurance qualifications (candidates without certifications must be willing to obtain the Certificate in General Insurance upon joining)

A Insurance Claims Handler is required for a Permanent Role with our company. The successful candidate will have the opportunity to work in a fast-paced environment and be responsible for handling customer enquiries, providing insurance quotations and processing applications.

• This role involves providing exceptional customer service and ensuring that customers are satisfied with their insurance experience.
• The successful candidate will also be responsible for communicating effectively with customers, both verbally and in writing.

Skill Requirements:

• Strong communication skills, both written and verbal.
• Excellent problem-solving skills.
• Ability to work well under pressure.

Benefits:

• Competitive salary package.
• Ongoing training and development opportunities.

About Us

We are a reputable company in the industry, committed to delivering excellent customer service and providing a positive work environment for our employees.

Job Description:

• Review and process car insurance claims promptly and accurately.
• Investigate and verify claim details by coordinating with customers, repair shops, and third parties.
• Assess damage reports and evaluate claim eligibility based on policy terms.
• Communicate claim status and updates clearly to customers and internal teams.
• Ensure all claims comply with company policies and regulatory requirements.
• Maintain accurate records and prepare necessary documentation for claims processing.

Requirement:

• With 2+ years working experience as a car insurance claims handling
• Basic understanding of car repairs and insurance policies

Additional Information:

• Up to $3000
• Located in Ubi, Company will be shifting to Loyang in November/December
• Mon – Fri, 9am-6pm; Sat: 9am-3pm

We regret that only shortlisted candidates will be notified.

GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | Remus Gan | Registration No: R

This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to GMP Recruitment Services (S) Pte Ltd’s PDPA and e2i’s PDPA.

We are seeking a highly skilled Insurance Claims Administrator to join our team.

• Liaise with policyholders, intermediaries, investigators, surveyors, adjusters, investigators, lawyers, 3rd party claimants and sister companies etc;
• Assist Claims Executives to manage and process claims expeditiously, professionally and equitably within agreed service benchmarks or applicable protocols;
• Periodic review of files as and when required;
• Pursue and follow up recovery claims periodically;
• Compile monthly/quarterly statistics and any other statistical data when required;
• Carry out any other duties or assignments as instructed by superiors.

This role involves working closely with various stakeholders to ensure the smooth processing of insurance claims. The ideal candidate will possess excellent communication and organisational skills, with the ability to work under pressure in a fast-paced environment.

• Liaising with clients and external parties to resolve claims efficiently;
• Collaborating with colleagues to meet performance targets and deadlines;
• Maintaining accurate records and updating case files as necessary;
• Providing exceptional customer service and ensuring high levels of satisfaction;
• Contributing to continuous improvement initiatives and knowledge sharing across the team.

To succeed in this role, you will need:

• A strong understanding of insurance claims procedures and best practices;
• Excellent communication, negotiation and problem-solving skills;
• Ability to work accurately and efficiently in a pressurised environment;
• Strong organisational and time management skills;
• Proficiency in Microsoft Office applications.

This is an excellent opportunity to develop your career in insurance administration, with opportunities for growth and professional development. You will be part of a dynamic team that values collaboration, innovation and excellence.

We are a leading provider of insurance services, committed to delivering exceptional results and exceeding customer expectations. Our team is dedicated to creating a positive and supportive work environment, where everyone has the opportunity to thrive and reach their full potential.