Officer, Business Analysis
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- Laise with users to understand their business needs.
- Assist in analyzing business requirements and defining system functions.
- Assist in creating user stories and describe the input, output.
- Assist in writing down business scenarios and preparing UI protypes.
- Work with UI/UX designers to improve user experience of UI design.
- Work with development team to ensure the team understands user stories clearly.
- Work with testers to ensure all business scenarios are tested.
- Assist in presenting system functions to customers, users and related stakeholders.
- Help with technical documentation.
- A degree in computer science or a related field.
- Knowledge of SQL queries, web applications, and system integration.
- Good written and verbal communication skills.
- Good analytical and conceptual thinking skills.
- Solid organizational skills include attention to detail and multi-tasking skills.
- Able to work both independently and in a team.
- Domain knowledge of e-commerce and supply chain is a plus.
- Knowledge in software development.
Business Analysis Specialist
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About the team The A&P Target Management Team serves as a central functional unit overseeing the establishment of global quality and efficiency targets, and the evaluation of team scorecards, for T&S Ops. Comprised of five members across three locations – Singapore, Beijing, and Dublin.
We work in close partnership with upstream teams and Ops Business teams to align on targets and develop incentive frameworks designed to foster performance gains. Responsibilities: - Establish a target management system and a business analysis framework for content safety.
Monitor the implementation process of business targets, keep track of their completion status, and conduct regular result reviews. - Create and continuously refine the methodology for target setting. For different types of metrics and business, regularly formulate corresponding targets and be responsible for cascading these targets.
Gain profound insights into the business. Actively diagnose and pinpoint issues hindering target achievement. Independently carry out in-depth analyses, propose valuable solutions and strategies, and drive their implementation within the business.
As a PMO, spearhead the execution of relatively complex projects. Proactively establish connections with various internal and external teams. Conduct regular special reviews and in-depth analyses.
Qualifications
Minimum Qualification(s):
- Hold a bachelor's degree or higher, and have 3+ years of experience in business analysis, data analysis, or the consulting sector.
- Have a high level of data sensitivity, robust logical thinking, be self-driven and results-oriented.
Be eager to learn and improve continuously, and be resilient under pressure.
- Demonstrate excellent project management skills, strong execution capabilities, and effective communication and coordination skills.
Be able to independently manage projects and drive cross-departmental initiatives.
- Possess a holistic perspective and the ability to manage details meticulously.
Exhibit a strong team spirit. Preferred Qualification(s):
- Fluent in English; proficiency in Chinese is a plus, due to coverage of Chinese market and content.
Manager, IT Business Analysis
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Step into a career with ASM, where cutting edge technology meets collaborative culture.
For over 55 years ASM has been ahead of what's next, at the forefront of innovation and what's technologically possible. With more than 4,500 ASMers representing 70 nationalities, our people and our advanced semiconductor devices are playing a crucial role in trends such as 5G, cloud computing, AI, and autonomous driving. But we're more than just a tech company. We value diversity, inclusion and sustainability as we strive to make a positive impact on the world. Our development programs help support your growth, shaping your future and pushing the boundaries of innovation to unleash potential.
Are you a strategic thinker with a passion for driving business value through technology? Do you thrive in fast-paced, innovation-driven environments? Join our team as a Manager, IT Business Analysis, and play a pivotal role in transforming our supply chain and operations through cutting-edge IT solutions, where you will specialize in Demand Planning, Materials Supply and Supply Chain.
What You'll Do
- Strategic Roadmapping :Create and maintain a business unit demand list that is the input into the multi-year strategic roadmap.
- Collaborate with key business stakeholders to translate business strategy into actionable co-created roadmaps. The roadmap shall include all aspects of the Business Unit (Demand Planning, Materials Supply, Supplier Management, etc.)
- S&OP Leadership: Support cross-functional alignment, demand forecasting, supply planning, and decision-making to optimize inventory, improve service levels and enhance overall business performance through effective S&OP execution and collaboration.
- Solution Design: Orchestrate cross-functional teams to design and implement IT solutions to streamline demand planning, materials supply and supply chain processes.
- Collaborate closely with key stakeholders and sponsors to define the initiative's scope, objectives, and deliverables, ensuring overall alignment.
- Lead business analysis efforts to support Business unit operations, including requirements gathering, process mapping, and stakeholder engagement.
- Business Partnering: Work closely with cross-functional teams to assess and document change requests, ensuring alignment with business requirements and system capabilities. Facilitate the review, approval, and implementation of changes while managing the communication update between stakeholders and IT teams.
- Innovation and incubation: Proactively drives and collaborates with business to explore new capabilities and to co-develop the business case that is 'Fit for business purpose' and in line with ASM strategic priorities. Pitch to business sponsor to secure buy-in and funding.
What we are looking for
- Strong knowledge of the Sales and Operations Planning (S&OP) framework and processes.
- Familiar with facilitating Rapid prototyping & Agile methodologies to enable business idea incubation and innovation.
- Expertise in analysing business requirements, identifying opportunities for improvement, and implementing practical solutions in the Wafer Fabrication Equipment industry.
- Proficient in stakeholder management, project management methodologies, and IT systems integrations.
- Strong leadership abilities with a focus on fostering collaboration and driving cross-functional teams toward achieving organisational goals.
- Excellent IT business partnering skills to effectively collaborate with the business unit as well as cross functional teams.
Apply today to be part of what's next.
We make the tech that enables the chips in devices which improve lives around the world. We do this with an eye to the future, pushing the boundaries of what's possible through cutting-edge innovation, and driving the next wave of technological breakthroughs that shape how we live, work, and connect.
To learn more about ASM, find us at and on LinkedIn, Facebook, Instagram, X and YouTube.
ASM is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, age, nationality, social or ethnic origin, sexual orientation, gender, gender identify or expression, marital status, pregnancy, political affiliation, disability, genetic information, veteran status, or any other characteristic protected by law.
Global Business Analysis Lead
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Responsibilities
About the team Governance and Experience is a global team aiming to build a safe and trustworthy marketplace for not only users, but also partners. We value user experience and work on policies, rules, products and systems to ensure quality. We are looking for passionate talents to join us, thus together we can build a commerce ecosystem that is innovative, secure and intuitive for our users.
As part of GNE organization , Service Support Centre (SSC) delivers Customer Service to our Buyers, Partners and internal users. We are looking for a Global Business Analysis Lead who is responsible for managing global business analysis teams in EMEA, APAC, LATAM, to deliver analytics insights to the department's strategic business goals. Responsibilities
- Lead a team of Business Analysts with a focus on our Customers, Merchants, Sellers, Creators and internal users in an eCommerce environment.
- Gather, analyze, and report information related to the current support processes.
- Scope, define and manage the execution and delivery of analytics projects and reach the department's strategic business goals
- Extend the data automated reporting solutions, and other proactive efforts that tie results to our overall business goals.
- Create customized data analysis tools, applications, and data manipulation utilities for the team.
Innovations will include tools that provide Key Performance Indicators (KPI) metrics across multiple data sources through the consolidation of tools and markets.
- Provide summary reports on various processes, including but not limited to Knowledge, Training, Quality, Automation, AI technology and Magic Workflow.
- Provide ample opportunity to analyze various operational aspects of our business, including data gathering for determining strategic direction of the service delivery organization.
- Develop regular reports and presentations with key findings, observations, data insights and recommendations.
- Deliver WBR, MBR and QBR insights for Service and Support Center to C-Level leaders.
Qualifications
Minimum Qualification(s)
- 5+ years of experience in business analysis and reporting management within Customer Service or eCommerce, with 3 years leading a team of Business Analysts in a high-growth company.
- Demonstrates strong experience in deep analysis, pushing results, and effective cross-team collaboration.
- Proficient in problem-solving, strategic thinking, and delivering presentations to leadership and clients, with a solid understanding of customer service operations.
- Capable of working independently and under pressure, influencing others without direct authority, and skilled in business, financial, or statistical analysis.
- Exhibits eagerness to learn, initiative-taking abilities, and strong written, verbal, and interpersonal communication skills.
Experience in eCommerce or marketplace platforms is advantageous. Preferred Qualification(s)
- Ability to work independently and under pressure, and the ability to influence without authority.
- Ability to pick up domain knowledge in new areas quickly.
- Eager to learn, initiative taker and problem-solver.
- Experience in eCommerce or marketplace platforms.
- Strong understanding of the processes, working knowledge of policy enforcement or moderation operations.
QA & Business Analysis Lead (JD#10631)
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Job Summary
We are seeking a highly experienced Senior Business Analyst / Test Lead to oversee software quality assurance and testing functions for a global Core Banking environment. The role involves managing end-to-end testing processes across diverse financial modules such as payments, loans, deposits, guarantees, accounting, and credit risk systems deployed across multiple international business units.
Mandatory Skill-set
- Must have 10+ years of experience, including 5–7 years in test leadership within banking or financial systems;
- Strong expertise in Payments and Cash Management applications;
- Must have hands-on experience with Payments Hub, Clearing, Settlement, and ACH processes;
- In-depth knowledge of ISO20022, SEPA, and SWIFT formats;
- Proven ability in System, Integration, E2E, Regression, and UAT testing.
- Solid understanding of SDLC, STLC, and Defect Life Cycle.
- Must have experience in GPP-SP (Global PayPlus – Service Platform) testing;
- Proficient with JIRA and XRAY for test and defect management.
Desired Skill-set
- Exposure to Retail, Wholesale, and Corporate Banking systems;
- Knowledge of Corporate and Commercial Payments, International and Domestic Payments, Payment Factory/Hub, Correspondent Banking, ACH, Real-Time Payments, Cash and Liquidity Management, Compliance/AML, FX, and messaging (SWIFT and ISO);
- Experience working in Agile environments;
- Hands-on familiarity with data mapping, test automation frameworks, and reporting;
- Experience preparing test documentation such as UAT scripts, test scenarios, and test cases.
Responsibilities
- Lead and manage software quality assurance across multiple platforms and teams to ensure delivery of high-quality applications;
- Define, review, and enhance test strategies and methodologies for continuous improvement;
- Coordinate and oversee system, integration, regression, and user acceptance testing phases across different project teams;
- Align test schedules, environments, and data between internal and external stakeholders;
- Review and approve test plans, results, and release documentation;
- Manage defect reporting, prioritization, and resolution tracking, ensuring timely communication with all stakeholders;
- Prepare and maintain comprehensive test libraries, including scenarios, cases, and results;
- Provide leadership and guidance to QA engineers, testers, and business analysts;
- Collaborate closely with development, operations, and vendor teams to ensure end-to-end quality and readiness;
- Maintain regular reporting on test progress, risks, and quality metrics;
- Ensure compliance with best practices in test governance and lifecycle management;
- Contribute to knowledge sharing, process improvement, and cross-team coordination in a global delivery setup.
Should you be interested in this career opportunity, please send in your updated resume to at the earliest.
When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (
Confidentiality is assured, and only shortlisted candidates will be notified for interviews.
EA Licence No. 07C5639
Business Operations
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The Financial Partnerships role is key to Reap's growth and sits within the wider Business Operations team, which oversees our global ecosystem of banks, card networks, fintechs, blockchains, liquidity providers, FX platforms, and infrastructure partners. As this ecosystem continues to expand, the role blends strategy and execution—you'll help shape our approach, bring new partners on board, and play a direct role in scaling Reap's partnership network to support global growth.
You Will:- Execute Reap's partnership strategy to support long-term growth, global expansion, and business objectives—identifying partners in both existing and new markets, and unlocking revenue opportunities aligned with our go-to-market plans.
- Scout, structure, and negotiate partnerships with banks, card networks, BIN sponsors, settlement banks, fintechs, digital asset exchanges, liquidity providers, and infrastructure partners to enhance Reap's offerings and reach.
- Champion Reap's business model with partners, drive organizational buy-in, and foster innovation while ensuring Reap's priorities are advanced and sustained.
- Operationalize partnerships by coordinating with cross-functional teams to ensure smooth onboarding and launch—from scoping through to go-live.
- Serve as the strategic link between partners and internal teams, overseeing execution, maintaining SLAs/KPIs, and managing commercial terms.
- Navigate regulatory complexity, aligning partner risk appetites with Reap's compliance and strategic goals across jurisdictions.
- Continuously optimize commercial outcomes through strong, value-driven partner relationships.
Business Operations
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About Melashoppe
Melashoppe is a growing consumer electronics retailer in Singapore.
We specialise in smart devices such as phones, smartwatches, and tablets , and strive to provide an all-around experience, from finding the product which best suits your needs to delivering outstanding after-sales service.
We're looking to expand our reach & product range — including launching Typecase , a new premium iPad accessories brand we're bringing into Singapore.
As part of our small, close-knit team, you'll get hands-on exposure to real business operations, marketing, and brand launches .
What You'll Be Involved In
1. Operations & E-commerce
Support daily order processing, stock updates, and logistics coordination
Creating product listings on our website and online marketplaces
Assist with backend and administrative tasks to streamline processes
2. Marketing & Brand Development
- Assist in planning and executing product launches
Create social media content
Conduct competitor and market research
3. Projects & Business Expansion
Contribute ideas to improve operations and brand presence
Website enhancement
New opportunities and partnerships
What You Can Expect/Learn
End-to-end understanding of how an e-commerce business runs
Hands-on experience in both operations and marketing
Exposure to product launches and brand-building strategies
Guidance directly from the founder and core team
Potential conversion to a full-time role upon successful internship
Is This For You?
Interest in tech, gadgets, business, or e-commerce
Organized, proactive, and able to handle multiple tasks
Eager to learn and take initiative in a small team setting
Basic knowledge of Canva, Excel/Sheets, or social media is a plus
You'll be joining a small, dynamic team where every idea counts.
If you're someone who loves tech, enjoys learning by doing, and wants to see how a business operates, this internship will give you that first-hand experience
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Business Operations
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Job Purpose
MTS Healthgroup is seeking dynamic and passionate Business Operations & Clinical Managers to lead our growing physiotherapy clinic expansion to Dubai and Kuala Lumpur. This unique dual-role position combines clinical excellence in physiotherapy and/or Pilates with strong operational leadership.
You will be responsible for ensuring smooth daily operations, delivering exceptional client care, leading a diverse team, and driving the overall growth and performance of the clinic. The ideal candidate is both a skilled clinician and an efficient business manager — someone who thrives on improving systems, inspiring teams, and enhancing patient outcomes.
ResponsibilitiesClinical Responsibilities
- Deliver high-quality physiotherapy and/or Pilates-based rehabilitation sessions following evidence-based practice.
- Conduct thorough assessments, design individual treatment plans, and track client progress.
- Maintain accurate clinical documentation in line with local authority and international standards.
- Ensure consistent delivery clinical protocols and service excellence.
- Mentor and guide junior physiotherapists and Pilates instructors to ensure ongoing clinical development.
- Oversee the daily operations of the clinic, including scheduling, resource allocation, and staff coordination.
- Manage budgets, control expenses, and monitor profitability through key performance indicators (KPIs).
- Support marketing initiatives, community engagement, and referral partnerships to grow the client base.
- Supervise inventory, maintenance, and vendor relationships for clinical equipment and consumables.
- Implement and uphold operational systems, policies, and workflows to ensure consistency across all branches.
- Prepare monthly operational and financial reports for senior management.
- Ensure all operations comply with local healthcare regulations
- Maintain licensing, safety, and hygiene standards within the clinic.
- Conduct periodic internal audits and prepare for regulatory inspections.
- Utilise resources effectively to ensure cost effectiveness in service delivery and postive growth in company
- Lead and motivate a diverse team of clinicians, front-desk staff, and administrators.
- Oversee performance reviews, training programs, and team development initiatives.
- Promote a positive and patient-centered workplace culture aligned with company' mission and values.
- Bachelor's or Master's degree in Physiotherapy or related healthcare/business management certifications
- Valid professional registration with AHPC in Singapore
- This position is for Singaporean/PR only
- Minimum 5 years of clinical experience, with at least 2 years in a leadership or operations role.
- Strong knowledge of physiotherapy, Pilates, and rehabilitative movement therapy.
- Proven experience managing clinic operations and optimizing performance metrics.
- Excellent leadership, organizational, and communication skills.
- Proficiency in clinic management software and reporting tools.
- Willingness to work in a hands-on capacity and contribute to both clinical and operational functions.
Vendor Relationships
Licensing
Budgets
Leadership
Quality Assurance
Treatment
Team Development
Consumables
Clinical Development
Compliance
Audits
Scheduling
Service Excellence
Rehabilitation
Service Delivery
Business Operations
Posted today
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Job Description
About Melashoppe
Melashoppe is a growing consumer electronics retailer in Singapore.
We specialise in smart devices such as phones, smartwatches, and tablets, and strive to provide an all-around experience, from finding the product which best suits your needs to delivering outstanding after-sales service.
We're looking to expand our reach & product range — including launching Typecase, a new premium iPad accessories brand we're bringing into Singapore.
As part of our small, close-knit team, you'll get hands-on exposure to real business operations, marketing, and brand launches.
What You'll Be Involved In
1. Operations & E-commerce
- Support daily order processing, stock updates, and logistics coordination
- Creating product listings on our website and online marketplaces
- Assist with backend and administrative tasks to streamline processes
2. Marketing & Brand Development
- Assist in planning and executing product launches
- Create social media content
- Conduct competitor and market research
3. Projects & Business Expansion
- Contribute ideas to improve operations and brand presence
- Website enhancement
- New opportunities and partnerships
What You Can Expect/Learn
- End-to-end understanding of how an e-commerce business runs
- Hands-on experience in both operations and marketing
- Exposure to product launches and brand-building strategies
- Guidance directly from the founder and core team
- Potential conversion to a full-time role upon successful internship
Is This For You?
- Interest in tech, gadgets, business, or e-commerce
- Organized, proactive, and able to handle multiple tasks
- Eager to learn and take initiative in a small team setting
- Basic knowledge of Canva, Excel/Sheets, or social media is a plus
You'll be joining a small, dynamic team where every idea counts.
If you're someone who loves tech, enjoys learning by doing, and wants to see how a business operates, this internship will give you that first-hand experience
Resourceful Problem-solving
Microsoft 365
Web Design
E-commerce
Social Media
Canva
Team Player
Proactive Communication
Business Development
Able To Work Independently
business operations analyst
Posted today
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- Problem Identification & Analysis: Analyze company systems, processes, and performance data to pinpoint weaknesses and challenges.
- Strategic Planning: Develop comprehensive business plans, strategies, and roadmaps to help clients achieve their goals.
- Solution Development: Create innovative and tailored solutions for specific business problems, often leveraging industry-specific knowledge.
- Implementation & Management: Lead and manage the execution of recommended strategies, ensuring they are implemented effectively and on schedule.
- Data Analysis & Reporting: Gather and analyze business data to inform recommendations and measure the effectiveness of implemented strategies.
- Client Interaction: Conduct interviews, hold meetings with clients, and build strong relationships to understand their needs and provide expert advice.
- Education & Coaching: Educate clients and their staff on new strategies, processes, or technology to ensure successful adoption.
- Salary: $3300 - $4000
- Mon to Sat, 9am to 6pm
Interested, please email full CV to
Vel Heng Jee Ting (R
Jobs Alley Pte Ltd (21C0599)