5 Infrastructure Management jobs in Singapore
Cloud Operations Director
Posted 11 days ago
Job Viewed
Job Description
The Cloud Services Delivery Manager is a critical leader within our organization, responsible for the day-to-day operational excellence, stability, and continuous improvement of our multi-cloud environments. This role requires a strong blend of technical expertise in cloud operations, IT service management best practices, and proven leadership skills to manage a team of cloud operations engineers.
This position oversees daily operations of our multi-cloud environments, ensuring high availability, performance, and reliability of all cloud services. The successful candidate will lead, mentor, and develop a team of cloud operations engineers, fostering a culture of continuous learning, collaboration, and high performance.
Main Responsibilities:
- Operational Leadership: Lead, mentor, and develop a team of cloud operations engineers, overseeing daily operations of our multi-cloud environments.
- Service Management & Performance: Define, monitor, and report on key performance indicators (KPIs) and service level agreements (SLAs) for all cloud services, proactively identifying and addressing potential operational issues.
- Incident, Problem, and Change Management: Establish and mature robust incident management processes, ensuring timely resolution and effective communication during outages.
- Monitoring, Alerting, and Automation: Ensure comprehensive monitoring and alerting systems are in place for all cloud resources and services, driving automation initiatives using Infrastructure as Code (IaC) tools.
- Cost Optimization & Governance: Monitor and optimize cloud spending, ensuring adherence to cloud governance policies, security standards, and compliance requirements.
- Education: Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.
- Experience: 8+ years of progressive experience in IT operations, with at least 3-5 years in a dedicated cloud operations or SRE role focusing on AWS and Azure.
- Skills: Exceptional leadership and team management skills, excellent analytical, problem-solving, and decision-making abilities, strong communication and interpersonal skills.
Lead Product Manager (Facility and Infrastructure Management Service - FIMS, Facility Managemen
Posted today
Job Viewed
Job Description
Lead Product Manager (Facility and Infrastructure Management Service - FIMS), Facility Management, Ministry of Education About GovTech GovTech is the lead agency driving Singapore’s Smart Nation initiatives and public sector digital transformation. As the Centre of Excellence for Infocomm Technology and Smart Systems (ICT & SS), GovTech develops the Singapore Government’s capabilities in Data Science & Artificial Intelligence, Application Development, Smart City Technology, Digital Infrastructure, and Cybersecurity. At GovTech, we offer you a purposeful career to make lives better where we empower our people to master their craft through robust learning and development opportunities all year round.Play a part in Singapore’s vision to build a Smart Nation and embark on your meaningful journey to build tech for public good. Join us to advance our mission and shape your future with us today! Learn more about GovTech at tech.gov.sg. "To mould the future of our nation" At the Ministry of Education (MOE), we believe in nurturing every learner and shaping the future of Singapore through education. We are committed to providing learners with a balanced and well-rounded education — supported by excellent facility management that ensures our educational infrastructure provides a conducive environment that facilitates meaningful learning outcomes for our nation. Through innovative campus solutions and strategic infrastructure planning, MOE enables quality education, from maintaining world-class facilities to creating conducive learning environments across the system. As the Lead Product Manager (FIMS) for Facility Management (FM) in DXD (Digital Excellence and Products Division), you will define and lead the product strategy, roadmap, and measurable outcomes for MOE’s Facility and Infrastructure Management System. You will establish product OKRs and success metrics, drive the digital transformation of facility management operations across HQ and schools, and collaborate closely with multidisciplinary teams. In this role, you will also mentor junior product managers and analysts, contributing to a high-performing, user-focused product team. About Facility Management MOE oversees one of Singapore's largest portfolios of educational facilities, comprising over 350 primary and secondary schools, junior colleges, and institutes of higher learning. Our school campuses and infrastructure are vital enablers of quality education, providing safe, conducive, and innovative spaces where learning thrives. From pioneering smart campus innovations to maintaining state-of-the-art facilities, we ensure our infrastructure supports both current educational needs and future learning paradigms. Our commitment to excellence in facility management directly impacts the daily experiences of more than half a million students and educators across Singapore. As part of MOE’s digital transformation, we are reimagining FM operations to better support both HQ and schools. This includes simplifying and standardising processes, reducing administrative workload, lowering transaction costs, and enabling stronger data analytics. Our desired outcome is a future-ready FM system — powered by streamlined processes, scalable solutions, and industry best practices across both the public and private sectors. Our Team Step into a dynamic environment where infrastructure innovation meets educational impact. Our team is made up of passionate individuals committed to solving challenges and driving meaningful change. We embrace diversity of thought, encourage experimentation, and foster a culture of continuous learning. As part of this team, you will lead and collaborate with UX designers, school infrastructure and admin officers, and solution providers — forward-thinking professionals equally invested in your growth and in transforming MOE’s FM services. Key Responsibilities 1. Define and Drive FM Strategy, Roadmap, and Outcomes Develop and own the product vision, strategy, and multi-year roadmap aligned with MOE’s FM digitalisation priorities. Establish, track, and deliver on product OKRs and success metrics to drive adoption, impact, and continuous improvement. Prioritise initiatives that maximise value creation and usability for both MOE HQ and schools. 2. Enhance Decision-Making and Operational Excellence through Data and Automation Strengthen facility operations by embedding data analytics to support strategic planning, such as preventive maintenance forecasting and facility utilisation tracking. 3. Coach and Develop the Facility Management Product Team Mentor and develop junior product managers and analysts to build internal capabilities and foster a high-performance, user-focused culture. Promote cross-functional collaboration and continuous learning across the teams. Required Qualifications and Experience Bachelor’s degree in Computer Science, Information Systems, Data Science, Business Administration, or a related field; Master’s degree preferred. Minimum of 5 years of experience in Product Management, preferably in Facility & Contract Management domain, SaaS, or government digital services. Strong track record of launching, scaling, and evolving impactful digital products. Experience with agile methodologies and full product lifecycle management. Excellent communication, stakeholder engagement, and influence skills. Knowledge of UX/UI design principles and user-centered design. A passion for public good and a strong interest in the education sector are strong pluses. Key Competencies Product Leadership:
Ability to define strategy, own outcomes, and lead multi-year product execution. Data-Driven Decision-Making:
Able to translate data into actionable insights and financial intelligence. User-Centric Thinking:
Designs with users in mind, balancing operational workflows with intuitive UX. Systems Thinking:
Comfortable working across a complex organisation with diverse stakeholders and processes. Coaching & Team Growth:
Skilled in mentoring others and building high-performing product teams. GovTech is an equal opportunity employer committed to fostering an inclusive workplace that values diverse voices and perspectives, as we believe it is key to innovation. Our employee benefits are based on a total rewards approach, offering a holistic and market-competitive suite of perks. We champion flexible work arrangements (subject to your job role) and trust you to manage your time to deliver your best. Learn more about life inside GovTech at go.gov.sg/GovTechCareers #J-18808-Ljbffr Industry
Other Category
Management & Operations Sub Category
Product Management
Manager, Network Management
Posted 3 days ago
Job Viewed
Job Description
- Development and management of our panel network through proactive engagement and recruitment of health and wellness providers.
- Develop and implement recruitment, training and engagement process so as to ensure all panel providers are well equipped to render cashless services to members.
- Keep up to date with market information and developments and have regular communications with internal departments to keep all stakeholders up to date.
- Negotiate contractual terms with panel providers to ensure best deal is being accorded to members.
- Liaise with relevant parties to resolve any outstanding issues.
- Manage and maintain system data to ensure accuracy in billings.
- Maintain data analytics and perform regular review on utilization trending, behaviour trending, etc.
- Manages the team with regards to recruitment, training, counselling and discipline
- Panel providers audit, including but not limited to case review, onsite audit, discussion with panel providers.
- Investigate issues, feedbacks and complaints from members to provide resolutions to external and internal stakeholders timely.
Requirements:
- Adaptive to changes quickly
- Communication skills
- Negotiation skills
- Interpersonal skills
- Customer Service oriented
- Result oriented
- Problem-solving skills
- Experience in TPA, insurance or healthcare industry
Agency Network Management Manager
Posted 12 days ago
Job Viewed
Job Description
Our client, a global shipping and logistics company operating a fleet of over 100 vessels and serving more than 500 locations worldwide. With a strong focus on emerging markets in Asia, Africa, the Middle East, and Latin America, it provides shipping solutions tailored to niche and major trade routes.
The Manager for Agency Network Management will be responsible for the selection and management of shipping agencies in Company's global agency network (both subsidiaries and third-party agents). This person will assist in shipping related investment projects in the assigned region(s) and to lead in assigned projects.
The Challenges
- Manage a portfolio of several countries in agency corporate governance, agency performance management and agency commercial-related activities.
- Corporate governance includes board and management structure, ownership structure and exercise of control rights, CAPEX & OPEX management, agency-principal commission negotiations and agreements
- Collaborate closely with the Agency Finance Controller on Financial matters of the Entities within your portfolio, to review the financial performance, including operating expenses, cash matters, dividend declaration, cost plus implementation, versus approved budgets.
- Plan and finalize annual budgets with active participation from agencies and HQ stakeholders. Monitor budget execution.
- Assist in project management of assigned M&A project.
- Initiate collaboration with various Business Units/stakeholders in Principal office to assess, review and implement actions to elevate the performance of your portfolio of countries.
- Lead the investigation and integrate stakeholders feedback and perspective into problem solving processes and establish/ refine preventive measures and procedures.
- Assist in carrying out transformation initiatives/projects aligned with HQ directives, contribute to strategic planning discussion and projects to drive continuous efficiency improvements of the agencies.
- To anchor relationships and communications with local Partners on corporate matters and ensuring good corporate governance of the Entities within your portfolio, in close coordination with the Corporate Entity Management team.
- Management of Detention/Demurrage post waivers, Third Party Billing of Container Repair commercial waivers.
- Possible travel to areas of representation.
What It Takes
- Bachelor's degree in Business Administration, Corporate Law, Maritime Studies or a related field. Advanced degrees or relevant certifications (e.g., ACCA) be advantageous
- Minimum 3 - 5 years in Corporate Management
- Strong organizational and multitasking skills.
- Excellent communication and interpersonal skills.
- Familiarity with the container shipping industry is a plus.
- At least 5 years of experience
Interested candidates, please click the Apply For This Job Button.
All information will be kept in the strictest confidentiality. Priority responses will be given to candidates who are shortlisted.
Employment Agency No: 11C5794
Be The First To Know
About the latest Infrastructure management Jobs in Singapore !