192 Workforce Management jobs in Singapore

We are a dynamic wood carpentry and fabrication factory in Singapore specializing in custom furniture, interior fittings, and large-scale carpentry works.

As our Human Resource Officer, you will be responsible for managing our manpower needs and ensuring compliance with employment regulations.

1. Manage HR functions including recruitment, onboarding, payroll, leave, and performance reviews to ensure seamless workforce management.
2. Handle work pass applications, renewals, and cancellations with the Ministry of Manpower (MOM) to maintain a compliant workforce.
3. Coordinate foreign worker agent activities for deployment and repatriation of workers to optimize labor efficiency.
4. Maintain accurate employee records to ensure data integrity.
5. Track attendance, overtime, and shift schedules to monitor workforce productivity.
6. Ensure adherence to regulatory requirements to minimize risk exposure.
7. Support workplace safety and health initiatives to create a safe working environment.
8. Provide HR support to management on disciplinary matters to resolve conflicts effectively.

To succeed in this role, you will need strong organizational skills, attention to detail, and excellent communication skills. You must also be able to work independently and as part of a team.

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.
Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!
Top Reasons to work with TDCX
Attractive remuneration, great perks, and performance incentives
Comprehensive medical, insurance, or social security coverage
World-class workspaces
Engaging activities and recognition programs
Strong learning and development plans for your career growth
Positive culture for you to #BeMore at work
Easy to locate area with direct access to public transport
Flexible working arrangements
Be coached and mentored by experts in your field
Join a global company, winner of hundreds of industry awards
What is your mission?
Ensure the professional development of each of the workforce specialists
Determine appropriate staffing levels to meet performance goals.
Manage the scheduling of agents across various LOBs serving multiple markets 24x5.
Analyze performance data to identify opportunities to operate more effectively and efficiently.
Employee maintenance, adding and removing new hires and leavers from employee database.
Support timekeeping reports, disputes and adjustments for payroll.
Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.
Who are we looking for?
Candidate must possess at least a Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree in any field.
Preferable with 2 years of working experience in the related field is required for this position
Experience with Aspect eWFM or similar applications (i.e., Blue Pumpkin/Verint, IEX/NICE, Genesys WFM).
Previous experience with ACD reporting and administration experience is an advantage.
Ability to work as a team player. You should be able to work under pressure and tight timeline, result orientated, strong problem solving and good analytical skills.
Excellent verbal and written communication skills in English and the language of supporting market
Who is TDCX?
Singapore-based TDCX is a global business process outsourcing (BPO) leader, offering advanced customer experience (CX) solutions, sales and digital marketing services, and content moderation. It caters to industries such as digital advertising, social media, e-commerce, fintech, gaming, healthtech, media, technology, and travel & hospitality.
TDCX’s smart, scalable approach—driven by innovation and operational precision—positions it as a key partner for companies targeting tangible outcomes. With more than 20,000 employees across 39 locations worldwide, TDCX delivers robust coverage across Asia, Europe, and the U.S.
Visit for more info.
Job Segment:
BPO, Payroll, Marketing Manager, Database, Advertising, Operations, Finance, Marketing, Technology
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Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.
Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!
Top Reasons to work with TDCX
Attractive remuneration, great perks, and performance incentives
Comprehensive medical, insurance, or social security coverage
World-class workspaces
Engaging activities and recognition programs
Strong learning and development plans for your career growth
Positive culture for you to #BeMore at work
Easy to locate area with direct access to public transport
Flexible working arrangements
Be coached and mentored by experts in your field
Join a global company, winner of hundreds of industry awards
What is your mission?
Manage changes to scheduling to ensure adequately daily resource coverage
Work closely with Operations management to assist them in enforcing schedule adherence and Aux code usage
Collect, analyze and process operation’s data on daily/weekly/monthly/quarterly/half yearly basis to generate accurate / defined forecasting matrix to improve operation efficiency (e.g. Change of operation start time)
Ensure hours are accurately accumulated and categorised in a format compatible with company procedure
Coordinate with other analyst to ensure continuity of coverage and distribution of up-to-minute statistical data about the day
Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.
Who are we looking for?
Candidate must possess at least a Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree in any field.
Preferable with 2 years of working experience in the related field is required for this position.
Knowledge in any Work Force Management Software is an advantage;
Ability to perform statistical analysis and produce analytical and informative reports
Must have initiative, drive and work independently with minimum supervision and a good team player.
Excellent verbal and written communication skills in English and the language of supporting market
Who is TDCX?
Singapore-based TDCX is a global business process outsourcing (BPO) leader, offering advanced customer experience (CX) solutions, sales and digital marketing services, and content moderation. It caters to industries such as digital advertising, social media, e-commerce, fintech, gaming, healthtech, media, technology, and travel & hospitality.
TDCX’s smart, scalable approach—driven by innovation and operational precision—positions it as a key partner for companies targeting tangible outcomes. With more than 20,000 employees across 39 locations worldwide, TDCX delivers robust coverage across Asia, Europe, and the U.S.
Visit for more info.
Job Segment:
Statistics, Marketing Manager, BPO, Advertising, Quality Manager, Data, Marketing, Operations, Quality
#J-18808-Ljbffr

We are looking for a Operations Management Coordinator to support our sales team by streamlining processes, managing data, and ensuring operational efficiency.

This role is essential in helping the sales department run smoothly and effectively by providing administrative support, analyzing sales data, and maintaining CRM systems. The ideal candidate is detail-oriented, organized, and has a strong understanding of sales processes and tools.

As a Operations Management Coordinator, you will work closely with sales leadership, marketing, finance, and customer service teams to ensure alignment and support across departments. You will be responsible for generating reports, managing sales documentation, and assisting in the implementation of sales strategies. Ability to do multitask, communicate effectively, and adapt to a fast-paced environment will be key to your success in this role. Your analytical skills will be used to identify trends, forecast sales performance, and provide actionable insights to improve sales effectiveness.

Requirement:

• Diploma or a degree
• Previous experience preferred but we welcome fresh talent.
• Excellent organizational and time-management skills.
• Strong communication and interpersonal abilities.
• Ability to multitask and work under pressure.

Job Types: Full-time, Fresh graduate

Pay: $3, $4,500.00 per month

Benefits:

• Parental leave
• Professional development

Work Location: In person

T&T Manager - Organization Workforce Transformation (Change Management) - TH
Date: 21 Oct 2025
Location: Bangkok, TH
Are you ready to unleash your potential?
At Deloitte, our purpose is to make an impact that matters for our clients, our people, and the communities we serve.
We believe we have a responsibility to be a force for good, and WorldImpact is our portfolio of initiatives focused on making a tangible impact on society’s biggest challenges and creating a better future. We strive to advise clients on how to deliver purpose‐led growth and embed more equitable, inclusive as well as sustainable business practices.
Hence, we seek talented individuals driven to excel and innovate, working together to achieve our shared goals.
We are committed to creating positive work experiences that foster a culture of respect and inclusion, where diverse perspectives are celebrated, and everyone is recognised for their contributions.
Ready to unleash your potential with us? Join the winning team now!
The Organization Transformation offering enables an organization to operate differently in support of their business strategy. Organization transformation can occur at the enterprise, business unit or functional level, and leverages behavioral analytics, actuarial capabilities and research insights to drive the change.
Responsibilities
Gather and analyze information, formulate and test hypotheses
Involve in discussions and work closely with Project Manager in developing recommendations for presentation to client management
Implement recommendations with project and client team members
Provide support to clients to deliver organizational and change initiatives
Support and/or facilitate client workshops
Assisting in financial administration of engagements such as budgets, billing, and collections
Manager Expectations
Develop diverse, high‐performing people and teams through new and meaningful development opportunities.
Collaborate effectively to build productive relationships and networks
Understand and lead the execution of key objectives and priorities for internal as well as external stakeholders.
Align your team to key objectives as well as set clear priorities and direction.
Make informed decisions that positively impact the sustainable financial performance and enhance the quality of outcomes.
Influence stakeholders, teams, and individuals positively – leading by example and providing equal opportunities for our people to grow, develop and succeed.
Lead with integrity and make a strong positive impact by energising others, valuing individual differences, recognising contributions, and inspiring self‐belief.
Deliver superior value and high‐quality results to stakeholders while driving high performance from people across Deloitte.
Apply their understanding of disruptive trends and competitor activity to recommend changes, in line with leading practices.
Requirements
Degree in Human Resource Management / Psychology / Sociology or equivalent
Minimum 6-10 years of working experience, preferably in consulting with change management exposures
Strong logic, analytical and problem‐solving skills, including the ability to analyses complex issues, develop hypotheses and recommend solutions
Demonstrates good knowledge of change management methodologies will be an advantage
Experience in a management consulting firm or HR consulting organization is preferred. Candidates with experience in HR function processes, change management, organization design, talent management or leadership development are encouraged to apply
Excellent written and verbal communication skills
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COMPANY DESCRIPTION

We are one of the largest one-stop Underground Utilities Infrastructure companies based in Singapore. We provide Underground Utilities Infrastructure construction and maintenance, sewer pipeline rehabilitation, road and airfield construction and maintenance as well as asphalt pre-mix production and construction waste recycling.

DESIGNATION : Operations Management Trainee / Executive

RESPONSIBILITIES

Are you a proactive and hands-on individual with a keen interest in how things work behind the scenes? Do you prefer fieldwork to office-based work? Do you thrive in a practical environment and enjoy solving problems? We are looking for enthusiastic Operations Management Trainees to join our team. We provide structured rotational program that allows you to immerse in the heart of our operational departments, providing you with practical skills and a deep understanding of our business processes.

What You'll Do

As an Operations Management Trainee, you will gain practical understanding through frequent site visits, offering firsthand exposure to our operational processes and their tangible outcomes, and contribute directly to the efficiency of our operations. Your journey will involve:

• Learning and assisting in daily operational tasks across various departments (e.g., logistics, supply chain, production, project operations, construction).
• Supporting the implementation of operational procedures and contributing to process improvements.
• Engaging in a hands-on rotational program designed to expose you to different facets of our operations and build your practical expertise.
• Assisting in data collection and reporting to support operational analysis and decision-making.
• Working closely with experienced team members to ensure smooth and efficient workflows.

What We Offer

• A practical, hands-on training program with direct exposure to real-world operations.
• Mentorship from experienced operational leaders who will guide your development.
• Opportunities to develop valuable practical skills and contribute to essential business functions.
• A clear pathway for career progression within our operational teams.

Who We're Looking For

• A highly motivated and practical individual eager to learn the intricacies of operations.
• Strong work ethic and a commitment to contributing to team success.
• Problem-solver with an eye for detail and efficiency.
• Good communication and interpersonal skills to collaborate effectively with colleagues.
• Resourceful and able to learn new systems and processes quickly.

QUALIFICATIONS

• No strict educational requirement, though a qualification from ITE or equivalent vocational training is preferred.
• Fresh graduates or individuals with entry-level experience are welcome to apply.
• A genuine interest in construction industry and a desire to build a career in this field.

We are looking for a Operations Management Coordinator to support our sales team by streamlining processes, managing data, and ensuring operational efficiency.

This role is essential in helping the sales department run smoothly and effectively by providing administrative support, analyzing sales data, and maintaining CRM systems. The ideal candidate is detail-oriented, organized, and has a strong understanding of sales processes and tools.

As a Operations Management Coordinator, you will work closely with sales leadership, marketing, finance, and customer service teams to ensure alignment and support across departments. You will be responsible for generating reports, managing sales documentation, and assisting in the implementation of sales strategies. Ability to do multitask, communicate effectively, and adapt to a fast-paced environment will be key to your success in this role. Your analytical skills will be used to identify trends, forecast sales performance, and provide actionable insights to improve sales effectiveness.

Requirement:

• Diploma or a degree
• Previous experience preferred but we welcome fresh talent.
• Excellent organizational and time-management skills.
• Strong communication and interpersonal abilities.
• Ability to multitask and work under pressure.

Job Types: Full-time, Fresh graduate

Pay: $3, $4,500.00 per month

Benefits:

• Parental leave
• Professional development

Work Location: In person

• Handling project related sales and management.
• Data analysis and reporting to support strategic decisons.
• Sales support and provide training, resources and support to the operations team.
• Organize and schedule meetings and appointments
• Collating with other departments to ensure smooth operations.
• Handling of new project and clients.
• Assist in developing and implementing sale strategies and improving overall sales effiiciency.
• With or without prior experience.
• Knowledge of office management systems and procedures.
• Responsible and pride in your performance and its impact on company's success.
• Critical thinker and problem-solving skills.
• Team player.
• Proficiency in MS office.