254 Workflows jobs in Singapore

Senior Technical Consultant - Core Business Workflows

Join to apply for the Senior Technical Consultant - Core Business Workflows role at ServiceNow

Senior Technical Consultant - Core Business Workflows

Join to apply for the Senior Technical Consultant - Core Business Workflows role at ServiceNow

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Company Description
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

Company Description
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
Job Description
What you get to do in this role:
The Expert Services Senior Technical Consultant is responsible configuring ServiceNow Platform based on leading practices to provide a solution that achieves customer outcomes. The Senior Technical Consultant is the functional and technical expert in customer engagements.

• Apply ServiceNow knowledge and Core Business Workflows (formerly Employee Workflows) domain expertise in customer engagements to provide optimum workflows.
• Participate and sometimes lead workshops with customers to assess current processes and establish future-state processes.
• Design and deliver ServiceNow Core Business Workflows solutions with a technical architecture designed for long-term success and following ServiceNow technical standards and leading practices.
• Draft user stories and train customers to create their own user stories, acceptance criteria, testing strategy and knowledge transfer while supporting customers in reviewing and approving them.
• Provide oversight and unit testing of code developed by partner or customer employees.
• Advise customers on how to take advantage of the ServiceNow Platform capabilities to improve their business processes.
• Guide customers in completing required documentation such as business requirement workbooks for technical aspects of the solution.
• Provide feedback to product development to improve the product based on experiences gained with customers.
• Maintain skills / certifications on HRSD (Human Resources Service Delivery) and/or FSC (Finance and Supply Chain) and/or WSD (Workplace Service Delivery) and/or LSD (Legal Service Delivery) for Core Business Workflows (formerly Employee Workflows).
  

• Proven technical and business process experience in leading the development and delivery of ServiceNow solutions in client environments, preferably with the Core Business Workflow products
• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
• 8+ years experience as part of a professional services organization; or equivalent education/experience
• Ability to travel up to 50%
• Industry domain expertise in Government, Public Services, Financial Services, Healthcare
• Creative with comfort running projects independently
• Success driving complex issues through analysis and resolution
• Experience working collaboratively
• ServiceNow certifications and micro certifications for the Core Business Workflows suite of products
  

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Senior Technical Consultant - Core Business Workflows
Join to apply for the
Senior Technical Consultant - Core Business Workflows
role at
ServiceNow
Senior Technical Consultant - Core Business Workflows
Join to apply for the
Senior Technical Consultant - Core Business Workflows
role at
ServiceNow
Get AI-powered advice on this job and more exclusive features.
Company Description
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
Company Description
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
Job Description
What you get to do in this role:
The Expert Services
Senior Technical Consultant
is responsible configuring ServiceNow Platform based on leading practices to provide a solution that achieves customer outcomes. The Senior Technical Consultant is the functional and technical expert in customer engagements.
Apply ServiceNow knowledge and Core Business Workflows (formerly Employee Workflows) domain expertise in customer engagements to provide optimum workflows.
Participate and sometimes lead workshops with customers to assess current processes and establish future-state processes.
Design and deliver ServiceNow Core Business Workflows solutions with a technical architecture designed for long-term success and following ServiceNow technical standards and leading practices.
Draft user stories and train customers to create their own user stories, acceptance criteria, testing strategy and knowledge transfer while supporting customers in reviewing and approving them.
Provide oversight and unit testing of code developed by partner or customer employees.
Advise customers on how to take advantage of the ServiceNow Platform capabilities to improve their business processes.
Guide customers in completing required documentation such as business requirement workbooks for technical aspects of the solution.
Provide feedback to product development to improve the product based on experiences gained with customers.
Maintain skills / certifications on HRSD (Human Resources Service Delivery) and/or FSC (Finance and Supply Chain) and/or WSD (Workplace Service Delivery) and/or LSD (Legal Service Delivery) for Core Business Workflows (formerly Employee Workflows).
Qualifications
To be successful in this role you have:
Proven technical and business process experience in leading the development and delivery of ServiceNow solutions in client environments, preferably with the Core Business Workflow products
Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
8+ years experience as part of a professional services organization; or equivalent education/experience
Ability to travel up to 50%
Industry domain expertise in Government, Public Services, Financial Services, Healthcare
Creative with comfort running projects independently
Success driving complex issues through analysis and resolution
Experience working collaboratively
ServiceNow certifications and micro certifications for the Core Business Workflows suite of products
Additional Information
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. 2025 Fortune Media IP Limited. All rights reserved. Used under license.
Referrals increase your chances of interviewing at ServiceNow by 2x
Get notified about new Senior Technical Consultant jobs in
Singapore, Singapore .
Assistant/Deputy Manager, Solution Architect (A&P) /IT & Services
Senior Technical Consultant - Triple A Plus
Senior Technical Consultant, Power & New Energy
Senior Delivery Consultant – Personalization, Tech & Industry
Technical Architect, Technology Consulting (Associate, Senior Associate)
Sr. Delivery Consultant, Customer Experience, Tech & Industry
Solutions Architect (Insurance) - Fully Remote
Digital S/W Eng Sr Analyst - C12 - SINGAPORE
Technical Consultant PreSales (all genders)
Solution Architect – Identity & Access Management
Queenstown, Central Singapore Community Development Council, Singapore 4 days ago
Software Architect - Digital Transformation & Cloud Solutions
Solutions Architect - FS (Banking/Insurance)
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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We are seeking a skilled Automation Specialist to join our team. As an expert in process automation, you will partner with stakeholders to identify business requirements and design efficient solutions.

• Collaborate with cross-functional teams to understand business needs and develop automation strategies
• Design, build, and maintain reliable and reusable code
• Create project documentations and perform end-to-end testing
• Provide exceptional support to clients and stakeholders

• Degree in Computer Science or related field
• UiPath Certified Advanced RPA Developer (UiARD)
• Minimum 1 year of experience in UiPath development
• Proficient in VB.NET and/or C#, with strong programming skills
• Strong logical approach and problem-solving skills

• Opportunities for career growth and professional development
• A collaborative and dynamic work environment
• Competitive compensation and benefits package

Join as a Data Analysis Assistant and contribute to operational support, data analysis, and stakeholder engagement within a meaningful public sector environment. This role is ideal for diploma holders seeking exposure to analytics, coordination work, and regulatory operations.

• Perform data cleaning and collation across multiple datasets to ensure quality and consistency
• Support the implementation of data analytics and visualisation tools
• Compile and organise daily feedback from operational teams
• Handle various administrative functions, including stakeholder management with licensees and maintaining updated records of accredited establishments
• Coordinate industry engagement activities and support outreach programmes
• Assist with public/stakeholder engagement logistics, including invitation, registration, and follow-ups
• Provide general administrative and project support as required

• Proficient in data analysis tools and software, including:
  
  Microsoft Office Suite (PowerPoint, Excel, Word)
  
  Power BI and Power Query
  
  Knowledge in Python is a plus
• Strong attention to detail
• Excellent time management and ability to prioritise multiple tasks
• Adaptable and flexible with changing work requirements
• Able to work independently and collaboratively
• Good communication skills (written and spoken)

• Gain real-world experience in data operations and stakeholder engagement
• Learn from cross-functional projects within a regulatory and public service context
• Competitive hourly pay with opportunities to grow soft and technical skills

Apply now if you're a proactive, detail-oriented team player looking for short-term meaningful work with real impact.

You will be responsible to develop data models and analyze data to provide insights and support decision-making through visualizations and predictive modeling.

Job Description

• Create data models to meet various business needs by combining data from different sources for a comprehensive view of the data landscape.
• Clean, transform, and analyse data to extract valuable insights.
• Use statistical methods to identify trends, patterns, and correlations in the data.
• Present analysis results through interactive dashboards, visual reports, and data visualizations using Power BI to clearly communicate findings
• Develop and maintain predictive and statistical models using machine learning techniques to support decision-making processes.
• Write and optimize code to automate data collection, processing, and analysis tasks.
• Collaborate closely with other departments understand their data needs, provide analytical support, and develop customized data solutions.
• Continuously assess and refine data collection, processing, and analysis workflows to improve efficiency, reduce errors, and enhance data quality.

Requirements

• Strong skills in writing Oracle SQL, optimizing database performance, and managing large data sets.
• Experience with Python and R for data analysis, statistical modelling, and automation tasks.
• Experience working with large data sets, cleaning, transforming, and analyzing data to generate insights.
• Strong understanding of statistical concepts
• Familiarity with data visualization tools like Power BI or similar platforms to create interactive dashboards and reports.
• Bachelor's degree or higher in IT-related, Statistical, or Mathematical.

Job Summary

We are seeking a skilled Data Analytics Professional to join our team. As a key member of the organization, you will be responsible for developing and maintaining profiling tools to support systematic planning and targeted care delivery.

Your expertise in data analysis and reporting will enable you to consolidate and analyze performance indicators related to population health, ensuring accurate and timely insights.

You will also coordinate and facilitate meetings, workgroups, and user group activities related to data and analytics, handling requests for data and analytics with precision.

In this role, you will contribute to projects addressing clinical, preventative, social, environmental, and behavioural determinants of health, providing administrative and operational support as assigned.

Key Responsibilities:

• Develop, maintain, and improve profiling tools to support systematic planning and targeted care delivery
• Consolidate, analyze, and report on performance indicators related to population health
• Coordinate and facilitate meetings, workgroups, and user group activities related to data and analytics
• Handle requests for data and analytics, ensuring accuracy, timeliness, and relevance

Requirements:

· Bachelor's degree in Mathematics, Public Health, Statistics, or related discipline preferred

· Proficiency in Microsoft Office (Word, Excel, PowerPoint) required; experience with analytics and visualization tools (e.g., Tableau, Power BI) is an advantage

You will be part of the Advisory Services team that promotes upskilling and career development and lifelong learning to various segments of individuals and enterprises through physical and digital touchpoints. Your role will involve managing and analysing data to continuously improve the quality of skill and career advisory. You will need to leverage insights from trends, performance metrics and stakeholder feedback to continually ensure that Advisory Services maintain standards of excellence.

Our ideal candidate is someone with a passion for data analysis and stakeholder engagement.

Core Responsibilities

Data Management & Analysis

• Lead or support data-driven quality improvement projects aimed at enhancing advisory services
• Liaise with internal and external stakeholders on data governance matters to ensure data accuracy, consistency, and compliance with standards
• Review and manage case entries and other data sources to ensure integrity and usability for insights generation
• Conduct data analysis to identify trends and insights
• Prepare monthly reports and presentations for internal and/or external stakeholders on identified trends and insights
• Work with other team members to act on insights to improve advisory services continuously

Other

• Support event deployment on an ad-hoc basis
• Handle CRM (Client Relationship Management) cases to address clients' upskilling concerns on an ad-hoc basis
• Coordinate call assignments for Skills Ambassadors
• Perform all other duties assigned by supervisor or manager

Responsibilities

• 1 to 3 years of relevant experience
• Strong organisational and data management skills, with the ability to manage monthly reporting
• Strong interest in data analysis
• Comfortable working with large datasets data visualisation tools (Tableau/ PowerBI) and large language models
• Creative skills to develop visually appealing materials
• Proficiency in using Microsoft Office, especially Excel and PowerPoint, and design software for creating materials
• Possess domain knowledge of the CET landscape and labour market (e.g. in-demand skills and job roles) to contextualize and support relevant data analysis will be an advantage
• Ability to work independently and as part of a team to meet deadlines
• Excellent business writing and communication skills to collaborate with various stakeholders
• Ability to converse in Mother Tongue is an advantage
• Experience in service excellence or CRM will be welcomed

Candidates who do not have the required qualification or relevant experience are welcome to apply.

Successful candidates will be offered a 2-year contract in the first instance and may be considered for an extension or be placed on a permanent tenure.

Please note that only shortlisted candidates will be notified.

• Create data models to meet various business needs by combining data from different sources for a comprehensive view of the data landscape.
• Clean, transform, and analyse data to extract valuable insights.
• Use statistical methods to identify trends, patterns, and correlations in the data.
• Present analysis results through interactive dashboards, visual reports, and data visualizations using Power BI to clearly communicate findings
• Develop and maintain predictive and statistical models using machine learning techniques to support decision-making processes.
• Write and optimize code to automate data collection, processing, and analysis tasks.
• Collaborate closely with other departments understand their data needs, provide analytical support, and develop customized data solutions.
• Continuously assess and refine data collection, processing, and analysis workflows to improve efficiency, reduce errors, and enhance data quality.

• Strong skills in writing Oracle SQL, optimizing database performance, and managing large data sets.
• Experience with Python and R for data analysis, statistical modelling, and automation tasks.
• Experience working with large data sets, cleaning, transforming, and analyzing data to generate insights.
• Strong understanding of statistical concepts
• Familiarity with data visualization tools like Power BI or similar platforms to create interactive dashboards and reports.
• Bachelor's degree or higher in IT-related, Statistical, or Mathematical.

This position offers a unique opportunity to work in a dynamic environment, handling survey operations and statistical processes. As a key member of the team, you will be responsible for collecting data through various means, ensuring high response rates and customer satisfaction.